Why do I get a message that my computer is "not authorized" to play some iTune files, but when I authorize it I'm told it's already authorized????
I get a message that my new computer is not "authorized" to play certain files - music, videos,- in iTunes, but when I go to the screen to authorize it, I'm told it's already authorized.
It's corrupt. Delete and redownload it if doing so is free in your country.
(86482)
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I purchased a song on this Mac, an authorized computer. I am now getting a message that this computer is not authorized to play the song. When I provide my username and password to authorize my computer, the song is still not authorized. Why?
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - http://support.apple.com/kb/ts1389. If your country permits re-downloads, delete the file and re-download.
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why do I keep having the problem of authorization. I only have 3 devices authorized when I am allowed 5. I can't sync my I Phone 6 plus on I Tunes. When I try to sync I get the message that this computer is not authorized and I have to go to the store tab and authorize the computer. I do that and then get the message that this computer is already authorized. I try to sync again and get the message that this computer is not authorized and go yo the store tab. It's a never ending story. How do I fix this?
Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H. -
Why do I get this message: The song "title" could not be used because the oringinal file could not be found. Would you like to locate it?
John Black3 wrote:
Many of my songs in my iTunes Library no longer play. I get this error message: "The song xxx could not be used because the original file could not be found. Would you like to locate it?
this usually happens when a user moves or deletes files in the finder - a sure way to upset iTunes.
did you move or delete files in the finder ?
I cannot locate the song.
if you let iTunes manage your library, all your content will be in <MacintoshHD>/users/<yourname>/music/iTunes/iTunes music (or media)/music. did you look there ? tried a spotlight search ?
if the files are really gone, and have been purchased from the iTunes store, see Downloading past purchases from the App Store, iBookstore, and iTunes Store. -
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Hi, ImTiffanyA.
The most common cause for this issue would be media present that is purchased with another Apple ID. The article below will walk you through the process of verifying if that is the case or correcting the issue if not.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Cheers,
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Just purchased a new pc with windows 8. Transferred over my itunes. With 2 different albums in my library, when I attempt to play this music I get a message saying my computer is not authorized. I then sign in to authorize the computer, itunes tells me it is indeed authorized, I attempt to play this music again and I get the same "your computer is not authorized" message again, and again....
Any help out there on this one would be appreciated. If my question is not clear enough I will attempt to help.
Thank you,
mikeDelete and redownload them if doing so is free in your country.
(106637) -
After verifying that the computer is authorize, I hit sync and after a few minutes it I get the message that the iphone cannot be synced because the computer is no longer authorized for purchased items that are on this iphone. Why????
Hi, ImTiffanyA.
The most common cause for this issue would be media present that is purchased with another Apple ID. The article below will walk you through the process of verifying if that is the case or correcting the issue if not.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Cheers,
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Did you get an error message after doing this?
Verify/Repair permissions were dimmed for this drive (I assume becuase it doesn't have MacOS X installed on it?)
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