Why do I get a "poor connection" error every time I try to use FaceTime on my new router

I Have a new router, now every time I try to use facetime I get "poor connection" error. Can anyone help?

Did you already check this article?
iOS: Recommended settings for Wi-Fi routers and access points
More things to try:
Wi-Fi network issues
Make sure that your Wi-Fi network is set up using the recommended settings for Wi-Fi routers and access points.
If you encounter issues using a Wi-Fi network, use standard Wi-Fi network troubleshooting to resolve interference and other issues.
If you're using router, firewall, or security software that restricts Internet access, make sure that the ports documented in Using FaceTime behind a Firewall are open.
FaceTime requires a broadband connection. Performance might vary according to network throughput and usage.
copied from iOS: Troubleshooting FaceTime

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Why do I get a "poor connection" error every time I try to use FaceTime on my new router

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