Why do I get the message "The item referred to by this shortcut cannot be accessed. You may not have the appropriate permissions." after having installed the updated version of Firefox, and the program won't start?

I have tried to install the updated version several times, and each time I get the same message. I have never experienced this kind of a problem with Mozilla before.
I have a Windows 7 system and a new computer, so I suppose it's not a computer bug.

Here is a pic.

Similar Messages

  • The item referred to by this shortcut cannot be accessed. you may not have the appropriate permissions, this erroe message i get every time i try to access iTunes, I need help.

    I have been having this problem for few weeks I tried to unistall it and reinstall it still didn't work I also tried to delet the shortcut by draging it to Recyle bin and find the iTunes through the c drive and send the icon or even open it from there still didn't work so I really need help here.
    Thank you

    Ok. seems like I am in bigger problem than what i thought..So i did what you asked me and here is the log from the scan
    Malwarebytes Anti-Malware (Trial) 1.62.0.1300
    www.malwarebytes.org
    Database version: v2012.07.25.04
    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 9.0.8112.16421
    [administrator
    Protection: Enabled
    7/25/2012 8:34:03 PM
    mbam-log-2012-07-25 (20-42-53).txt
    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 239337
    Time elapsed: 7 minute(s), 52 second(s)
    Memory Processes Detected: 0
    (No malicious items detected)
    Memory Modules Detected: 0
    (No malicious items detected)
    Registry Keys Detected: 1
    HKLM\SOFTWARE\Google\chrome\Extensions\fdloijijlkoblmigdofommgnheckmaki (PUP.Funmoods) -> No action taken.
    Registry Values Detected: 0
    (No malicious items detected)
    Registry Data Items Detected: 0
    (No malicious items detected)
    Folders Detected: 0
    (No malicious items detected)
    Files Detected: 3
    C:\Users\mer\Downloads\7zip_Setup.exe (PUP.Bundle.Installer.OI) -> No action taken.
    C:\Users\mer\Downloads\Setup.exe (PUP.Bundle.Installer.OI) -> No action taken.
    C:\Users\mer\Downloads\SoftonicDownloader_for_mkv-player.exe (PUP.ToolbarDownloader) -> No action taken.
    So I removed everything and did the restart but still didn't work, the I used Microsoft Security Essentials and find this one: TrojanDownloader:ASX/Wimad.DS and the alert level was severe so I removed too and the problem was still there even after restarting the computer, Now I am kinda lost and I dont Know what to do.

  • I uninstalled Firefox and not it will not install for me. I get a error that says, The item referred to by this shortcut cannot be accessed. You may not have the appropriate permissions. What can I do?

    I uninstalled Firefox and not it will not install for me. I get a error that says, The item referred to by this shortcut cannot be accessed. You may not have the appropriate permissions. What can I do?

    Here is a pic.

  • The item referred to by this shortcut cannot be accessed. You may not have the appropriate permissions

    Hi
    I originally posted this in the Windows 7 Networking forum and they advised to post it here.
    We use Windows 7 SP1 clients with Roaming Profile and Folder Redirection and they are connected to a Windows 2008 SP2 server.  We are getting issues when someone tries to open files on their redirected Desktop and they get the message "'The item
    referred to by this shortcut cannot be accessed. You may not have the appropriate permissions" if you click browse it then defaults to a different users profile.  If you click through the errors the file eventually loads.  If you open Word from
    the Start menu and then browse to the file it opens fine.  We have found that deleteting the Normal.DOTM file sometimes fixes the error, but only seems effective 50% of the time.  This doesn't happen for all users, and seems to occur in small
    groups and not all the time.  We have also had the same message come up with someone trying to open Word files an online learning resource we have created.
    There are a couple of events showing for about the time the error occured they are:
    Type Error Source Application Error Category Name 100 Event 1000
    Faulting application name: WINWORD.EXE, version: 14.0.4762.1000, time stamp: 0x4bae25b7
    Faulting module name: wwlib.dll, version: 14.0.4762.1000, time stamp: 0x4bae2623
    Exception code: 0xc0000005
    Fault offset: 0x00034b81
    Faulting process id: 0x1734
    Faulting application start time: 0x01d0234ef75c42aa
    Faulting application path: C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE
    Faulting module path: C:\Program Files (x86)\Microsoft Office\Office14\wwlib.dll
    Report Id: 6f74438b-8f42-11e4-9e45-00c2c6506cb5
    Type information Source Office Software Protection Platform Service Category Name 0 Event 1003The Software Protection service has completed licensing status check.
    Application Id=59a52881-a989-479d-af46-f275c6370663
    Licensing Status=
    1: 1f76e346-e0be-49bc-9954-70ec53a4fcfe, 1, 1 [(0 [0x00000000, 1, 0], [(?)(?)( 1 0x00000000 30 0 msft:rm/algorithm/hwid/4.0 0x00000000 0)(?)(?)(?)])(1 )(2 )]
    2: 9da2a678-fb6b-4e67-ab84-60dd6a9c819a, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
    3: dd457678-5c3e-48e4-bc67-a89b7a3e3b44, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
    The software protection message we get in clusters of about 6 or more multiple times through the day

    Hi
    An update.  We have approx 400 people with roaming profile/folder redirection on Windows 7/2008 and this only seems to have occurred to about 15 people, and then seems to clear up for a period and then happens again.  We also have a similar number
    of people with roaming profile/folder redirection on Windows 7/2003 system and we haven't had a report of this issue happening on this setup.
    So far we haven't been able to replicate the issue using a test account, so are struggling to find out what is causing it and why it is so random.
    Regrds
    Dave

  • I can't get it to open after download. Get message "the item referred to by this shortcut cannot be accessed. You may not have the appropriate permissions."

    I can't get Firefox to open after I download it. I don't understand why I am getting the error message I am getting. I am the only user of the PC- what does I don;t have appropriate permissions mean or why do I get it?

    Ok. seems like I am in bigger problem than what i thought..So i did what you asked me and here is the log from the scan
    Malwarebytes Anti-Malware (Trial) 1.62.0.1300
    www.malwarebytes.org
    Database version: v2012.07.25.04
    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 9.0.8112.16421
    [administrator
    Protection: Enabled
    7/25/2012 8:34:03 PM
    mbam-log-2012-07-25 (20-42-53).txt
    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 239337
    Time elapsed: 7 minute(s), 52 second(s)
    Memory Processes Detected: 0
    (No malicious items detected)
    Memory Modules Detected: 0
    (No malicious items detected)
    Registry Keys Detected: 1
    HKLM\SOFTWARE\Google\chrome\Extensions\fdloijijlkoblmigdofommgnheckmaki (PUP.Funmoods) -> No action taken.
    Registry Values Detected: 0
    (No malicious items detected)
    Registry Data Items Detected: 0
    (No malicious items detected)
    Folders Detected: 0
    (No malicious items detected)
    Files Detected: 3
    C:\Users\mer\Downloads\7zip_Setup.exe (PUP.Bundle.Installer.OI) -> No action taken.
    C:\Users\mer\Downloads\Setup.exe (PUP.Bundle.Installer.OI) -> No action taken.
    C:\Users\mer\Downloads\SoftonicDownloader_for_mkv-player.exe (PUP.ToolbarDownloader) -> No action taken.
    So I removed everything and did the restart but still didn't work, the I used Microsoft Security Essentials and find this one: TrojanDownloader:ASX/Wimad.DS and the alert level was severe so I removed too and the problem was still there even after restarting the computer, Now I am kinda lost and I dont Know what to do.

  • Working in Windows 8.1, trying to open Lightroom 3.6 64 bit, get the error message: Windows cannot access the specified device, path or file.  You may no have th appropriate permissions to access the item.

    Working in Windows 8.1, trying to open Lightroom 3.6 64 bit, get the error message: Windows cannot access the specified device, path or file.  You may no have th appropriate permissions to access the item.  I have changed the permissions to everyone and it doesn't work

    Any suggestions please?

  • When I try to open iTunes, I get this error message: Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item. I get a different error message if I try to uninstall it.

    When I try to open iTunes, I get this error message: "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." I've been able to uninstall all Apple products except iTunes as I get this error message: "The Installer has insufficent privileges to modify this file: C:\Program Files\i Tunes\Acknowledgments.rtf." I've had the iTunes on my laptop for a year and a half with no problems until now.

    Any suggestions please?

  • ITunes won't open, I get this message: The iTunes Library .itl file is locked, on a locked disk or you do not have write permission for this file.

    iTunes won't open.
    I get this message: The iTunes Library .itl file is locked, on a locked disk or you do not have write permission for this file.

    This may indicate a corrupt preference file with iTunes trying to open the wrong location. Try holding down shift as you launch iTunes then choose the correct file, normally <User's Music>\iTunes\iTunes Library.itl. See iTunes: How to open an alternate iTunes Library file or create a new one.
    tt2

  • Upgrading to Lightroom 5.6 get message "Windows cannot access specific device path or file. You may not have the appropriate permissions to access the item" I'm running Windows 7. How do I make it work?

    Upgrading to Lightroom 5.6 get message "Windows cannot access specific device path or file. You may not have the appropriate permissions to access the item" I'm running Windows 7. How do I make it work?

    right click the installation file and click 'run as administrator'.

  • Uninstalled, tried to reinstall firefox- get message Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to

    Firefox would not load Yahoo home page properly, checked add ons and plugins-no problem. So unistalled. When reinstalling, went through until the end, then I get:
    Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access this item.
    I went through the Help section on this page, even to right clicking the file and "run as administrator". It went through and restarted the computer. When I went to look for the program, it wasn't listed in All programs. I searched files and the only thing there was the same message as above.

    Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
    Download a fresh Firefox copy and save the file to the desktop.
    *Firefox 13.0.x: http://www.mozilla.org/en-US/firefox/all.html
    Uninstall your current Firefox version, if possible.
    *Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    *http://kb.mozillazine.org/Uninstalling_Firefox
    Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    *http://kb.mozillazine.org/Profile_backup
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • After upgrading to the latest version of itune, I get this message when trying to open itunes: "The I'tunes Library File is locked, on a locked disk, or you do not have permission to write for this file.

    After importing the latest version of itune, I now get this message:  "The I-tunes library file is locked, on a locked disk , or you do not have permission to write for this file.  How do I resolve this?

    check if you have read & write permissions for your music folder. in the finder, right-click on it and get info. unlock the little padlock (you may have to enter your admin password) and change the permission settings if necessary. next, click on the little gear-shaped icon and apply to enclosed items like so
    the important part is to apply to enclosed items !
    also, even if it seems unrelated, try the steps in this support article: iTunes: Missing folder or incorrect permissions may prevent authorization

  • I recently purchased an external hard drive to back up my iMovies. When I try to open the movies on the backup I get a message "you may not have permission to modify that folder" How do I change permissions on the backup?

    I recently purchased an external hard drive to back up my iMovies. When I try to open the movies on the backup I get a message "you may not have permission to modify that folder" How do I change permissions on the backup?

    Hi
    One Must NEVER move or alter any folders named
    • iMovie Event's - or -
    • iMovie Projects - or - alike
    on DESKTOP/FINDER - Ever ! - ONLY Within the iMovie Program ! else all connections are broken and hard to impossibly to mend !
    but rather do as described here under
    Moving Event's and Project's
    Connection - Either connect one Mac in Target mode to the other via FireWire. Or use an external hard disk !
    (Target-Mode - Start one Mac e.g. laptop - BUT keep T-key down during full up-start - Now a FW-symbol is jumping around the screen and it will work as an external hard disk when connected to the other Mac)
    A. The External Hard Disk - MUST BE - Mac OS Extended (hfs) formatted to work for Video. UNIX/DOS/FAT32/Mac OS Exchange works for most other things but not for Video whatever program is used (iMovie or FinalCut)
    B. Should be a FireWire one as USB/USB2 performs badly to me and especially when filling up
    C. Do never Move or Alter any folder named
    • iMovie Event's - or -
    • iMovie Project's
    on DeskTop/Finder - as this will result in iMovie losing connections to them and repair can be anything from hard to impossibly
    D. Moving and Copying must be done within iMovie application and Events to Events - and - Project's to Project's.
    E. Moving Project's to Event's - Do not work for me - I have to export project as a QuickTime movie then Import this into Events.
    Event's window can show two faces
    Like this
    or like this
    from one hard disk Event - You can move it to the other hard disk
    You can not (at least not me) move Event to Project or other way around only
    Event to Event and Project to Project
    Yours Bengt W

  • TS1717 unes, i have windows 8, i get the message, "the itunes Library .itl file is locked, on a locked disk, or you do not have write permission for this file.  how did this happen, how do i fix this?

    the message"The itun, library .itl file is locked, on a locked disk, or you do not have write permission for this file". i have windows 8. how why did this happen? how do i correct this and prevent another occurance?  I am able to access itunes on my i5, ipad, and my old i4 that i use solely as my ipod now. At the time  problem occurred, i was connected to ext hard drive that hold over 190GB music, to add to my library. I am now unable to add to my library using my laptop.  any advise/help is greatly appreciated!!

    I just had the same problem and was able to fix it after trying a couple of things I found after a search.
    The solution that worked for me:
    Find iTunes folder - it should be in C:\Program FIles (x86) or similar depending on your operating system
    Right click the entire folder (no need to open it) and click properties
    Click the security tab
    Click edit and highlight the user name under which you logged in.
    Click the box next to full in the allow column, which should check everything
    Click apply
    Open iTunes
    This worked for me.

  • HT203167 I get an error message "The iTunes Library.itl file is locked, on a locked disk, or you do not have write permission for this file."....

    Hi I have downloaded the latest iTune Software on Windows 7. I went to open the file and it won't execute, I small box keeps popping up with this message:-
    "The iTunes library.itl file is locked, on a locked disk, or you do not have write permission for this file".
    I have tried to change the permission but nothing happens. Can anyone please give help me or give me some advise how I can fix this problem.
    Please email me at [email protected]
    Thanking you kindly
    Marina Dunn

    I have tried both suggestions, unfortunately neither fixed this for me. Hoping there's another possible fix. Thanks in advance. 
    Empty/corrupt iTunes library after upgrade/crash and/or Repair security permissions for iTunes for Windows.

  • TS2167 i'm getting an error message.. can't create the file "header.jpg." The disk may be damaged or full, or you may not have suuficient access priveleges.

    I need to publish to a local folder on my desk top and I am getting this error message.
    can’t create the file “header.jpg.” The disk may be damaged or full, or you may not have suuficient access priveleges.
    Please help... I need to copy to a disk... it was working fine until I attached a big project, I tried to delete the project, but still not workng.

    Try the following:
    1 - delete the iWeb preference file, com.apple.iWeb.plist, that resides in your
         User/Home/Library/ Preferences folder.
    2 - delete iWeb's cache file, Cache.db, that is located in your
    User/Home/Library/Caches/com.apple.iWeb folder (Snow Leopard and Earlier).
    3 - launch iWeb and try again.
    NOTE:  In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
    OT

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