Why do I get the message when I try to purchase an app or song on itunes using my iPhone5? "Account Not In This Store. Your account is not valid for use in the U.S. store. You must switch to the New Zealand store before purchasing."
When I try to buy either an app or a song via iTunes, I have just started getting the following message and I am unable to change the store location. "Account Not In This Store. Your account is not valid for use in the U.S. store. You must switch to the New Zealand store before purchasing."
This problem has only just started happening. I am on an iPhone5 iOS 7.0.4.
Very frustrating. Can someone please tell me why & where the change has occured and how to fix it? In the past I have purchased many apps and songs on itunes and never had this problem.
Thanks a mill :-)
Click here and follow the instructions to change the iTunes Store country.
(97125)
Similar Messages
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When I try to buy any app or song from iTunes app or app store on iPhone 5 it seems to start the stops and goes back to baseline in a second or two.
It did it with my old iPhone 4 in last month or so, and it I hoped it would go once I updated to new iPhone 5. The problem has transferred to new phone too.
I can't sign in to iTunes account on iPhone. It takes the password then resets to baseline. No error message comes up. On the base computer (pc) it will allow me to sign up and buy songs, apps etc. I can then sync the phone and put them on it. It just won't let me buy direct from the .
As there are no error messages I am at a loss what to do. I have updated the payment details on my account, and my husband has an iPhone 4 and has no such problems. We share the same wifi. I have tried with 3G as well as wifi, with no luck.
I am pretty much out of ideas, and have tried searching forums but there is so much overlap between queries that I can't find a similar problem from someone else, but I am sure it exists!
Can anyone please help me?
Thanks in advance
SarahI figured it out!
I read a solution for something that sounded similar.
Anyone in similar position:
Open iTunes app on iPhone, and pick an option from bottom, such as music. Then scroll down to bottom of page and where your iTunes ID is, press on it, and pick sign out.
Then return to home screen, and double press home button and press and hold on first icon showing, until a minus symbol appears in the top left of icons present. Press on each minus symbol on each app in turn, until all app icons have disappeared. Then Restart the phone by pressing and hold the home button and the on/off/standby button at top of phone, until the apple symbol appears in centre of blank screen.
Swipe to turn phone fully on and open settings and scroll down to iTunes and apps option and tap that. Pick sign in and put in your apple ID, it will accept it and then return to home screen and open iTunes a you'll find it works fine
Simple really, but some like me won't think f this themselves!
Hope that helps -
I am trying to update my apps but keep getting a popup that says "Your Account is not valid for use in the US store. you must switch to the Canadian Store before purchasing." I can not find where to do this! Please help! Thank you!
[Apologies to pdesteele for this slight OT bit, but it's all relevant to your question, I think ]
We do have a place in the UK which we could use as an address, but for various reasons it gets a bit complex even though we still have a UK bank account. We moved to France when there were no iDevices and apps around, just bought the occasional music, so it wasn't a problem. Funny thing is I can't even download the free UK bank app because it's not available in the French store .
I'll live with the problem for now as we plan to move back to the UK in a year or so - we miss the weather . -
I am traveling out side of the U.S. and I am trying to up-date some apps on my iPod touch. Now I'm getting this message... "Account Not In This Store. Your account is NOT valid for use in the Ecuadorian store. You must switch to the U.S. store"
Please, is there anyone one out who can help me solve this problem? I just can seem to figure out how to get to the U.S. store... thanks!I just read this solution, tried it & now it's working...
I think I found a fix...I went to Settings, iTunes & App Stores, then click on your Apple ID...view Apple ID...change country region to USA (even though it was already USA...just do it again...go through the steps making sure the United States store is selected...agree to the Terms of Service, THEN I think what the key is is to RE-auhorize your credit card...in my case all I had to do was enter the security code...and it worked...I am now able to download the YouTube app for example...couldn't do it before. -
Ysterday I updated to the new IOS6 on my Iphone 4. The phone service is provided by the Softbank carrier in Japan but I am an American and my Itunes account is U.S. After the update I get this warning when trying to install app updates "Your account is not valid for use in the Japanese store. You must switch to the U.S. store before purchase." This is something that must have occured during the the IOS6 install so my question is how do I get my Iphone 4 to recognize the U.S. store again?
Open the App Store and tap "featured", go down untill you see your Apple ID... enter there and tap "View Apple ID"... it should automatically ask you if you want to switch the store. Switch and thats all.
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I keep getting the message: Your account is not valid for use in the US Store. You must switch to the Canadian Store before purchasing. I have selected the Canadian store, but still keep getting the same message. Any suggestions?
Hi hi-liter,
Are you certain that you are signed onto iTunes & Apps in the Canadian store?
Settings>iTunes & App Stores, click on your AppleID, and then click on View AppleID. Type in your password, then click on Country/Region. Once there, follow the prompts and then select the Canadian Flag.
Hope that helps!
Cheers,
GB -
" your account is not valid for use in the US store. You must switch to the Canadian store before purchasing" this is the message I get every time I try to install an app. I am already in Canada, how do I get rid of this?
Welcome to the Apple Support Communities
See "Change your iTunes Store country" > http://support.apple.com/kb/HT1311?viewlocale=en_US&locale=en_US -
I try to update my apps but I get the following message: 'Your account is not valid for use in the Ireland store. You must switch to the Polish store.' I've never been using Polish store only Irish.. How to solve the problem?
Try going to the bottom of the Featured tab in the App Store app on your device and tap on your account id, tap on 'View Apple ID' on the popup and log into your account, and then select the Country/Region section and select Ireland.
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Whenever I updated or downloaded a new app from the App Store, a message appears saying:
"Account Not In This Store
Your account is not valid for use in the U.S. store. You must switch to the Swedish. store before purchasing."
I made some research online and asked a few of my friends with the same problem. All they did was sign out of iTunes from settings>iTunes & App Stores or from the App Store itself and signed back in. It worked for many of them but not with my iPhone 4s. It really does get on my nerves to always sign out and back in to the App Store as it sometimes works and allows me to update and download or most of the time it doesnt.
When viewing my Apple ID account on my iPhone (after entering the password) it either views my account or says:
"This Apple ID is only valid for purchases in the U.S. iTunes Store. You will be switched to that Store. Try your purchase again."
So I press on OK then either switches me to the App Store app of its choice, or says "Cannot connect to iTunes Store".
I tried restoring iOS6 hoping it was a bad installation, but i still have the same problem.
Can anyone help me please?
ArianAre you sure your AppleID is NOT tied to the US store? If you are trying to buy an app from the Swedish store you will be unable to do that. Some apps are only available on certain stores. That is why you get the "Cannot connect to the iTunes store" message when trying to buy that app. Your updates are being done from the US store ; thats why you can update sometimes and sometimes not.
If you keep encountering problems contact iTunes support. They will help you sort it out. -
I am trying to download a Temple Run 2 for my kido, but get this message: Account not in this Store. Your account is not valid for use in the Bulgarian store. you must switch to the US store before purchasing.We live in USA, and a month ago I was able to download app. I just installed iOS 6.1..it was on my updates, so I insalled it
Any idea how I can fix this and why is this happening?
Thanks in advance!i have the same problem. but, as a temp solution try to use iTunes in your pc/mac & sign in with your device's iTunes account and change the store location to US store & download the app to your (iPhone-iPod-iPad)*
* you must enable Automatic Downloads (Settings ==> iTunes& app stores ==> Automatic Downloads ==> switch apps to ON)
Good luck silveto & to your kido -
Why do I get Error: 404 when I try to download a Lightroom upgrade on the UK site?
Why do I get Error: 404 when I try to download a Lightroom upgrade on the UK site?
Try downloading from below link :
New Adobe Lightroom 6 (CC) Direct Download Links – Free Trials | ProDesignTools
Feel free to post , if you need further assistance -
My app store and itunes store are stuck in Japanese store. I already moved to the Philippines for about a year ago and my stores still won't change its location.
I already changed the region/country in my apple id. I tried to sign out and sign in back to my account. Tried it in app store, in itunes store, in settings app, in itunes in my laptop, in the apple website. It shows that my apple id is already set to Philippines, no matter where I sign in my account.
The problem is when I open my app store (or itunes store) in my iphone, it appears that it is in the Philippines store; however, when I sign in my account (and I tried to sign in everywhere), I cannot download any app from the Philippine store. When I try to download an app, it always says "Account not in this store. Your account is not valid for use in the Japanese store. You must switch to the Philippines store before purchasing." I have read everywhere and most of the answers say that it should automatically direct me to the correct store. It doesn't happen to me, apparently.
I have the same problem in both my iPhones. Both are iPhone 3GS and in version 5.1.1. I don't want to upgrade to iOS6 so please don't tell me to do so. Thanks!try logging out of of store and then log in again
and check this out
http://support.apple.com/kb/HT1311 -
when i attempt to download a 'free' app from the app store error message comes up: "Account Not in this store- your account is not valid for use in the US store. You must switch to the Guyanese store before purchasing."
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you will be located.
8. Tap "Done". -
hi...when i want install the apps, it will appears : "Account not in This Store" Your account is not valid for use in Chinese store. You must switch to the Singapore store before purchasing", what should I do?
Do as advised...
See > Change your iTunes Store country
Here > http://support.apple.com/kb/HT1311 -
Account not in this store your is not valid for use in the U.S. store, you must switch to the Chinese Store before purchasing: Bing, Picasa PHO, Evernote, TED, Facebook, Weather Channel.
Looks like iOS6 caused it. Here's solution which works.
http://www.survivalguide4idiots.com/ios-6-bug-your-account-is-not-valid-for-use- in-the-xxx-store-you-must-switch-to-yyy-store-before-purchasing.html
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