Why do I have 2 to 3 unknown charges in my account

I have charges in my bank account with unknown charges in dad i didn't purchase anything

Contact iTunes Support - nobody here has access to your account to find out what they are.
Check the email address iTunes Receipts are sent to though. Maybe there's an in-app purchase you (or someone with access to your password) made.

Similar Messages

  • I have a download that was charged to my account in stead of my itunes card.

    I have a download that was charged to my account in stead of my itunes card.

    Mamapre,
    You should open a new discussion when you have an issue separate from the original poster so you can get your own attention.
    In this case what most likely happened was your bank is declining the charge so its showing up as a pending authorization hold. You should see the available balance go back up after a few days if this is the case.
    The bank has the abillity to immediately dismiss authorization holds as they are the ones holding the money out of your account in case the merchant (iTunes) decides to take it. In this case they will probably advise you to wait until it automatically drops off.
    More info: http://support.apple.com/kb/HT3702
    Be advised this happens when you have an unpaid order on your account, you can fix this by paying for the order from your purchase history:http://support.apple.com/kb/HT2727 (use a card that wont be declined or add a iTunes Gift Card)
    If several business days go by and your money hasn't returned you should contact iTunes again to see if they have additional information about the charges.
    You can contact them here: http://www.apple.com/support/itunes/contact/

  • Why do I have to always log in to my Adobe account?

    Why do I have to log in to my Adobe account every time I start a new Muse session? So far I'm only really using Muse on my new CC membership. I need a gap in production work to switch Premiere, Photoshop, etc.from CS6 to CC. Is this going to be an annoying feature of this new CC world every time I want to use an Adobe application now?
    Ian

    Hi,
    Could you please try to delete the OOBE Folder from the following locations, and restarting Muse,
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  • I have unknown charges on my account. How can I tell what I am being charged for?

    I would like to know how to tell what I am being charged for. I have two .99 charges on my bank account and I am unsure as to what they are for. One in particular is from today and I have not purchased anything. I did do some app updates. Am I being charged for updating a purchased app?
    I would like to know how to get the specific information of purchases that are appearing on my bank statement. I have tried searching for the reference number from my statement but did not find anything.
    Thank you!

    It could be:
    iTunes Store & Mac App Store: About credit-card authorization holds
    You could contact itunes support and ask.  Click Support at the top if this page, then click the link under Contact Us

  • Why do I have to pay for a charge that I should not of been charged then wait for the credit in two to three billing cycles? If I don't pay it I get charged $5 a month late charge?

    So I spent a considerable amount of time on the phone with Verizon about charges on my wireless bill. The conclusion of it was: Pay the charge and we will credit the charge or it will show as a balance due with a $5.00 late fee every month. I got two phones on a promotion in November. Part of the promotion was no activation fee. Got my first bill and a $70.00 activation fee was on it. On line chatted with Verizon and they said it would be credited in two to three billing cycles. I paid my bill minus the activation fee. This month I have a $5.00 late fee and a $35.00 restocking fee because they messed up and sent three phones and I returned one. It was not activated. They might credit me that money back. What is going on?????

        I am so very sorry for any aggravation you've experienced getting your billing straightened out, Nunu1957. It's true that it can take 1 to 2 billing cycles for some account balance adjustments to appear on a statement. While I know you'd rather not have paid your activation fees, the terms of your agreement do require you to do so in order to avoid late fees or even involuntary service interruptions.
    I am concerns about the restock fee. If the device was sent to you in error, you should not have been billed a restock fee. You stated that there may be a refund for the fee. Has that been confirmed?
    DionM_VZW
    Follow us on Twitter www.twitter.com/vzwsupport

  • Why do I have five Creative Cloud subscriptions on a single account?

    Well, I know how it happened: we used to have five separate CS5.5 subscriptions / serial numbers, all of which were upgraded to Creative Cloud. It wasn't until much later that we learned we're supposed to have them each on separate accounts. (The account is sean at treefrog dot ca, by the way.)
    Now I'm trying to split four of the subscriptions into other adobe.com accounts, but I was told by a chat support rep that subscriptions were not transferrable, and that I should cancel and re-subscribe using the other accounts. And the problem with that is, all five subscriptions are on the annual plan, and so cancelling four of them would not be cheap.
    Any suggestions for this catch-22 situation?

    Treefrog Inc., That is not suppose to happen at the first place, you can give us a ring on 1800-443-8158, and speak to our team of creative cloud, and we shall get the rest four cancelled withou any cancellation charges and then you can place all the subscription on different email ID each.
    - Nitin

  • Why do I have to change my password to manage my account?

    I am trying to change the questions for my account safety qeustions but when I try it requires me to change my password. I will forget the password if I change it.

    Apple ID security issues -
    Account security issues almost always require you to speak directly to an Apple representative to securely establish your identity as the account holder. You can set it up so that Apple calls you, either immediately or at a time convenient to you.
    1. Go to www.apple.com/support
    2. Choose Contact Support and click Contact Us
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  • Unknown charge from my account

    I just found my visa war charged for 8,45 today for iTunes store. But I did not buy anything recently, What happened to my account?

    Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here, we won't know what it's for.
    You've checked the purchase history on your account via the Store > View Account menu option on your computer's iTunes, and have you got any auto-renewing subscriptions ? If you can't find what it's for, or you didn't make the purchase (and nobody else has access to your account and/or devices), then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Unknown charges to my account for february and march

    Why are you charging my account? I bought nothing from you nor did I order anything. Please reimburse my account and do not charge again without permission.

    you need to talk to iTunes Support.
    But you should first go into your account and look at purchase history.

  • How do I contact apple with unknown charges to my account

    My account was charged almost $30.00 for apps that I did not purchase! How do I contact apple about these charges?

    I'm guessing you are in the US, apologies if i'm wrong, but if you are then do the following
    Check your account history for the relevant order numbers/purchase date, cost etc. of the disputed items
    Go to the Apple Express Lane Support for iTunes
    https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=PF4
    Choose iTunes Store
    Then Purchases, Billing & Redemption
    Click Continue
    Choose the devices and versions of iTunes that you normally connect to the iTunes store from and click continue
    you will be taken to a page where you can e-mail Apple who will aim to respond within 24 hours
    hope this helps

  • Why do I have to have a visa or master card to activate my apple id??

    This is stupid nd a rip off. I don't have a visa or a master card to activate my apple id. I mean not everybody has one or don't want their accounts hacked nd their bills going up. Why do we have to do this, just to activate an account. LikeI said, it's a rip off. How dissapointing.

    You don't need a credit card. How did you create the account ? If you followed the instructions on this page when creating the account then : http://support.apple.com/kb/HT2534
    e.g. if currently logged into an account then log out of it, then find a free app in the store and click on its free 'price', and click on 'create Apple id' on the popup that you then get. That will then give you the 'none' option on the payments screen, allowing you to download free items. If you want to be able to download paid-for items then you will need a valid payment method on your account

  • Why Firefox not Sync will automatically showing unknown error?

    why Firefox not Sync will automatically showing unknown error?

    How long has been this happening? Have you tried again?
    I will encourage you to use the recommendations on this article whenever Sync returns Unknown errors for a long period of time.
    [[Firefox Sync is not working]]
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  • WHY, when I have nothing plugged in does Windows flag up a USB device that is does not recognise?

    WHY, when I have nothing plugged in does Windows flag up a USB device that is does not recognise?  When I check it a box comes up which offers a diagram that does not tell me which port it is?  How do I check which port/outlet it actually is? Could
    there be software (rather than a USB port) in my system that Microsoft doesn't recognise? The Windows defender scan shows nothing and the Windows reporter said twice now there are 10 problems but they can't report back right now.  Should
    I be worried?  What should I do?  Everything I want to do within the operating system seems to be working and my speed hasn't noticeably changed.  Can anyone help?
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    as well as Unknown Device is not working properly.

    Some phones can only send and recieve SMS messages. If the recipients phone doesn't support MMS they won't be able to recieve a text with a photo.
    To get your photos in Photo Stream, you'll need to setup iCloud. Check out this Apple article for more info -> iCloud: Photo Stream FAQ

  • How can i fix my iphone i can't update or download apps, when i try it tells me toput my credit card info and i do but when i push done it tells me my payment has been declined, but why do i have to pay to update or download free apps. How can i fix this?

    how can i fix my iphone i can't update or download apps, when i try it tells me toput my credit card info and i do but when i push done it tells me my payment has been declined, but why do i have to pay to update or download free apps. How can i fix this?

    You must contact iTunes support to get the problem resolved.
    http://www.apple.com/support/itunes/contact/
    If there is a problem with your account or payment info, you cannot
    download anything (including free apps or updates) until the matter
    is resolved.
    In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros.    http://support.apple.com/kb/HT5552

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