Why Do I Have to PAY MORE MONEY?!?!?!?!? For The "Mobile Hot Spot"??

If I am ALREADY paying for an UNLIMITED access plan, why are they trying to extort more money from me?? Does it REALLY matter what device the data is being transferred to (Incredible/laptop)?? I guess UNLIMITED really DOES have it's LIMITS.... Is there a crrier that provides for this service free of charge or INCLUDES IT in their UNLIMITED plan?!?!?!?

T-Mobile doesn't allow tethering it's within the ToS you sign when you go with them. Carriers in Europe also charges for tethering. You want to add more devices to use up bandwidth you gotta pay for it. Internet bandwidth isn't free, but the content is.
Virgin Mobile: This is what you have to add to your mobile web plan if you want to tether. This does not include mobile web for your mobile device. You can tether with your devices just like T-Mobile, but if you get caught THEY have the right to terminate your contract or service and charge you the ETF.
Broadband2Go
Broadband2Go Plans
You may purchase a Broadband2Go data plan necessary to access the Internet from your laptop personal computer in the following data allocations ("Broadband2Go Plans"):
$10.00 for 100 megabytes ("MB")
$40.00 per month for unlimited mobile Internet (but not unlimited downloaded content)
When you purchase the $10.00 Broadband2Go Plan, your data usage will be deducted from the available data allocation. Unused data expire 10 days from the date the Broadband2Go Plan was activated on your account. If you use your allocation of data before the end of the data expiration date, you must purchase an additional Broadband2Go Plan to use the Broadband2Go service.
With the $40.00 Broadband2Go Plan, your monthly charge is due on the monthly payment date of your $40.00 Broadband2Go Plan. Your monthly payment date is based on the day of the month that you activate your $40.00 BroadBand2Go Plan, switch from another Broadband2Go Plan to the $40.00 Broadband2Go Plan, or restart the $40.00 Broadband2Go Plan. If you do not pay your monthly charge on your payment date, you will no longer have access to the Broadband2Go service, regardless of the balance in your account. When you next pay your monthly charge, you will receive the data allocation associated with that monthly plan. If you fail to pay your monthly charge when due, your payment date will be reset based on the day you successfully pay your monthly charge.
Most carriers will give you unlimited, but if you hit a certain point they'll throttle you down, but you still can use the internet. To even use 5G's a month is very hard to do unless you stream a lot of content.

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I have CC. Why do I have to pay more to export?

I have CC. Why do I have to pay more to export?

As a CC Complete subscriber, you can use the desktop Acrobat app that comes with your subscription to convert office documents into PDF.
However, the subscription currently doesn't include the Acrobat Cloud Services that we offer from within our Reader application. We appreciate that this is confusing, and I appreciate hearing that you would like to use the service from your Android device.
Dennis Griffin

Why do i have to pay more than once for my purchased album in itunes, when i download them again?

why do i have to pay more than once for my purchased album in itunes, when i download them again?

Probably because you purchased them again, instead of following the proper method for redownloading apps.
Downloading past purchases from the App Store ... - Support - Apple

Why do I have to pay more?

So I want to buy a Production PRemium CS6.
It costs 1899$ in the US and almost 2200$ in Russia. And Adobe does not allow me to buy it in the US store for I have registere my account in Russia.
What the ...? It's digital download, why do I have to pay some "resellers" (can I really call them resellers?) for a link to Adobe servers?
So generally speaking, Adobe guys, you do understand that if there's a product that costs 300$ less somewhere else people will go and buy there.
And if it is forbidden to buy there (why pay more), there're always such great resources as demonoid?

Adobe charges different amounts for their software in different countries. Part of this is due to support costs, infrastructure costs, and taxes in each country. Another part is due to what Adobe thinks the market will bear. Complaints have raged for years on the different costs for Adobe software in different countries. Adobe has never officially addressed the cost differential in an official response in these forums. If you want to make your feelings known to Adobe corporate, then I would urge you to write at:
Corporate headquarters
Adobe Systems Incorporated
345 Park Avenue
San Jose, CA 95110-2704

Y do i have to pay more money...i thought my $300 iPod covered it !!

I bought my iPod because I was under the impression that it payed for the songs you wanted...&& yet I have to pay more on iTunes ?!?
Windows XP
Windows XP

No idea why you got this impression - you also won't get your music for free when buying a CD player.

HT4463 I have to pay two times for the same application

I bought recently MacBook Pro laptop and three of my applecation which I bought it brfore for my IPad downloaded automatically in my new MacBook Pro laptop but once I looked for my pagers and numbers application to install it from your apple store you ask me to pay for it so I have yo pay it twice for my iPad and for my MacBook Pro laptop

Your Mac and your iPad use different apps because they have different operating systems. If you purchase an app in the Mac App Store, you can install it for free in all your Macs, and if you purchase an app in the App Store for your iPad, you can install it for free in all your iPhones, iPads and iPods touch, depending on your app.
It's normal that you have to pay for the iOS and Mac versions

Why did I have to pay MORE for a smaller microwave that I bought due to exchanging a defective one?

I bought at Sharp 1.3CU microwave on January 18th, 2014, which went bad today. I took it back to the store for a exchange. Upon entering the store, carrying this microwave, I got to stand in line for about 3 minutes, holding this microwave. Understandable, if I wasn’t the only person in line. Three associates were at the desk, one was on the phone, one was a Geek Squad member, the third scribbling on a sheet of paper. At least two of them made eye contact with me while I stood in the rope line, all alone, holding onto a microwave. So, finally about 2-3 minutes later, an associate makes time for me. The exchange process went well, since the item was still under warranty. I was told that there was no inventory of the one I was returning, so I could get store credit to get a different one. I thought this was strange, the store credit, as she was able to print off a copy of my original receipt because I used my BB credit card for the purchase. In any case, I took my credit and went back to appliances. I found what I thought was the same exact model I just returned. Having worked in retail myself in the past, I knew that at times the computer isn’t always accurate to what’s on the shelf. A young man working in this area was super helpful and carried it up for me. I wish I got his name, because he was awesome. Now, for the best part. I got a new microwave, same brand, same color, same style, but .2CU smaller than the one I just returned…and HAD TO PAY MORE for this smaller microwave than I did for the larger one…so not only did my microwave crap out in less than 60 days, but I had to pay more for a smaller one…doesn’t make much sense…

Hello RyanJustice,
In my house, a microwave is a must have! I am a popcorn fiend, and I can’t imagine having to go without one for a long period of time. While we may not have had your exact model in stock, I’m glad to see we had a microwave that was quite similar to the one you originally purchased. I can see how a price difference might be confusing though, especially as the replacement was slightly smaller than you initially bought. I’m sorry for the frustration this has caused.
When units like yours fail under manufacturer’s warranty, we usually either send them out for service or exchange right in-store. If we exchange a unit, typically a refund via store credit would be issued up to the purchase price. From here, it may be redeemed towards the purchase of a new one. However, we can’t process a refund exceeding the original purchase price, and if the current model you chose was more expensive, additional payment would be required. This means that if your original microwave was on sale for less than the current price of the new one, you would be subject to paying the remaining balance.
If you have any questions, please don’t hesitate to ask.
Enjoy that new microwave!
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

Why do I have to turn bluetooth off for the cameras on the iPad to work?

On this doggone iPad 2, neither of the cameras will work until I turn off bluetooth. Even that is not entirely reliable, though, as I just had both cameras working, switched out to another application, came back to the camera app, and it was locked again...no still mode, no video mode with either camera. Bluetooth was NOT on. Doesn't seem right in any case. If I'm trying to use the iPad for a video chat, do I have to choose between being able to use the camera and being able to use a bluetooth headset?

I am having the same airport issue.Should i just wait for a possible update or just assume its a hardware problem and try to get my mac fixed?
If your wireless connection fails in both Mac OS X and Windows like the other poster, you should have your machine checked out at the Genius Bar of your local Apple Store.
If it's a matter of dropped connections in Mac OS X, call AppleCare and open a ticket so they can track the issue. The more calls they get, the more data they have and the faster engineering can track down what may be causing your issue.

HT2693 Why the 4s was not upgrade to improve on the safety feature because it is too slick, why do we have to spend more money to box up the sleek cool phone which then gets it the look ???

Visually the 4s is a tad better but to get a phone then have to cover it in armour just to sit it down or even hold it for its intended purpose is ridiculous because it slides like a piece of ice!! U cover the screen then the slide cases mess that up. Shatter Proof! da! The 3Gs was not improved but changed completely so its unrecognizable. Bring it back but better!
Why! change if improvements over shadow the good?

Hi blabla12345,
(untested and without warranty)
replace this line:
const sSaveCUBE = "CUBE";
with this:
const sSaveCUBE = "cube";
Have fun

Why do I have to pay twice to rent the same movie?

On my ATV2 system it has now happened several times where I will rent a movie and while it is downloading in the background someone will click around maybe watch a youtube video or some other tv show on our home sharing network. a day or two later when I go to watch my rented show it's not ready to watch. So, I have to start the download over again and I get charged again. What's up with that?

Welcome to the Apple Community.
Unless you are accidentally starting the movie before someone watches YouTube or whatever, this shouldn't be happening. Are you sure you aren't starting it, are you checking for rentals or trying to rent it again, when you return to watch the movie.
It is quite normal that you'll need to download it again if someone does something else, but you shouldn't need to pay for it.

Paying more money for slower internet?

Ok so I got my bill in today and it was $300. The largest bill I've ever got from Verizon FiOS. I skimmed through the bill and noticed I was paying $69.99/m for Verizon FiOS Internet 50/25. I went on the website and saw that they don't even offer 50/25 anymore and on top of that it's only $59.99/m not $69.99/m. So i'm playing an extra $10/m for slower internet that the company doesn't even support anymore. How can I fix this? Has anybody else ever had this problem? If I'm paying $69.99/m for internet I want the 75/75 mbps that they advertise on their website.

See:
http://forums.verizon.com/t5/FiOS-Internet/Verizon-has-been-charging-us-for-a-Fios-package-they-don-...
Enjoy.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

Why does Adobe Premiere Pro offer more effects for the windows platform than Mac?

Every time I find a cool new effect that I would like to use it seems it is only offered on the windows platform. I am a mac user and wondering why this is.

A lot of that is inertia, though. 3 or 4 years ago, I would have laughed in your face if you'd told me that we were going to move to a PC-based workflow. Then everybody stopped using FCP, Apple refused to update their Pro towers for, like, 3 years, and released a completely redesigned MacPro that has caused us more headaches than it's worth. PPro makes it super easy to bounce projects back and forth between our Macs and PCs. Mainstream computer hardware has become powerful enough that you don't need a professional workstation to edit video and do basic motion graphics. This is totally anecdotal, I realize, but our PCs are every bit as stable (or unstable!) as our Macs, and we've yet to have a single virus on either Mac or PC (mostly because I don't let warez anywhere near our boxes...). At this point, I literally can't think of a single reason to stick with Mac as a platform; if I can put together a $2000 PC that'll perform more-or-less as well as the $3000 MacPro, why would I choose the more expensive option? I guess you could say "ProRes", but I've never really been a fan of ProRes. Besides, DNxHR will be out in a month or two; that'll be the final nail in the ol' ProRes coffin.
I honestly don't mean this to come off as an insult, but I think that in 2014, anyone who tries to tell you that Macs are somehow superior to PCs just doesn't know what they're talking about. Aside from the price, the playing field is pretty level... I hope I don't come off as being an anti-Apple, pro-PC fanboi; I'm just a big fan of rational, informed decisions.

Why do i pay more and more money yet the service gets worse and worse -- all the way around.

First of all, someone need to repair this site, because now, for the last thee times I've tried to log in, I have gotten a message that my password and user name aren't matching or some such nonesense. Mind you, I have it written down, and log in once a month to ipay the bill.
No more. They'll get it in the mail.
This is on verizon's end. At first I had no problems but for the life of me, I cannot log into my main account, which I only do to pay the bill.
THAT is going to stop.
Next, I want everyone to realize here that my cellphone is still on hold, and it's been a ONE HOUR, AND TEN MINUTES AND I ENDED THE CALL. This is inexcuseable. Unacceptable. I won't pay more money for that crap, quite frankly.
I'm sure now I've been routed to a black hole, because when I called in, I was -- AND THIS IS OUTRAGEOUS -- routed five tims, five times, five times back to the beginning cue. It is outrageous. There are customer service issues and I'll bet there are even laws against this tyupe of fraud. I call, I expect to punch in the correct info, which I do, then get routed to the proper place. Instead five times I got booted back to the cue.
Hey, if it were so easy as they claim this 'IN HOUSE AGENT" AND THIS LIVE CHAT -- WHICH I WAITED 15 MINUTES FOR SOMEONE NAMED ALEX WHO CUT ME OFF, IT MIGHT BE A WAY TO DO. BUT NOT WHEN THE WAIT IS JUST AS LONG, THE PERSON ON THE END IS JUST AS RUDE, THE SERVICE STINKS SO BAD, AND YOU BET I WANT TO TALK TO SOMEONE,...
MY VOD DOESN'T WORK.
WITH THE BILL I PAY FOR FIOS TV AND INTERNET, IT BETTER WORK. I KNOW THEY ARE ENGAGING IN THROTTLING -- THAT'S BAD ENOUGH. BUT VOD NOT WORKING? BAD, BUT NOT REACHING SOMMEONE ON THE PHONE? WORSE.
I FAIL TO SEE WHY ANYONE SHOUDL CONTINUE TO PAY MORE AND MORE MONEY AND GET THIS CRAP SERVICE, AND THAT'S WHAT IT IS LET'S NOT HEAR FRON ANY SYCOPHANTS.
BUT I SEE THEY TAKE MY MONEY EACH MONEY. THEY SURE TO TAKE IT.
WHAT GIVES WITHT HE WEBSITE AND ME CONSTANTLY HAVING TO CHANGE MY PASSWORD? DOES ANYONE KNOW WHAT IT THE ISSUE WITH THAT? BECAUSE WHEN YOU ARE AGGRAVATED, AND YOU SAY OK, LET'S SEE IF THIS WEBSITE HELP IS ANY GOOD -- HYOU WANT TO BLOODY WELL LOG IN WITHOUT HAVING TO CREATE ANOTHER PASSWORD.
THEN YOU WANT TO GET SONEONE HWO HELPS, NOT AN **bleep**, OBVIOUSL,Y VERIZON ISN'T [PAYING MUCH YOU CAN'T GET ANYONE TO WORK NIGHTS.
I WILL CALL BILLING TOMORROW. i WANT MY MONEY BACK FOR THIS MONTH'S PAYMENT.
THIS IS THE WORST SERVICE I HAVE EVER EXPERIENCED. AT LEAST BRIGHTHOSUE IS HERE I TAMPA.

What type of phone do you have? Is it a newer, 4G phone? Those phones are NOT available with one of the pre-paid plans.
Do you have a Family plan, or only an individual plan? Family plans are not an option on pre-paid plans. You would have to manage each line separately, keeping a pool of money available in each plan to be paid when the plan renews each month.
Several people have posted on these forums when they have forgotten to "fund" their pre-paid account and have lost their number and have to begin service again from scratch. There are also those on these forums who have forgotten the funds in their pre-paid account "expire" after a period of time and money in your account can be lost in this manner. Yes, there are upsides, but there ARE downsides to having a pre-paid account. You would have to balance the pros and cons to see which would be the best fit for you.
Of course, pre-paid is an option, one which everyone must make for themselves. Not everyone will be happy with a pre-paid, but if price is the deciding factor in your choice, it may be the correct choice in your case.

Why do i have to pay £25 to end my contract?

Hiya
I was wondering if anyone can tell me why i have to pay a £25 administration fee because my contract has come to an end and i dont want to continue it. Of course i am used to BTs hidden fees but i dont think this is fair as i cant see what i am paying for. I agreed to 12months and in that time i have paid over the odds anyway so why should i have to pay more now the contract is up? has anyone else been told they have to pay this?
thanks
heather
Solved!
Go to Solution.

Oddius09 wrote:
You agreed to the T&C's when you signed up with BT Broadband, if you had requested a MAC to move to another ISP then there would be no fee.
Just looked at the T&C's I see they are putting it up to £30 from October, its amazing how much it costs to push a couple of buttons.
Just to be clear, this charge isn't just BTBroadband, and it involves rather more than just pushing a couple of buttons !
It's a charge made to all Service Providers, for the cost incurred in physically disconnecting the line from the DSL equipment, so that somebody else can use it. Openreach don't do these things for nothing !
If a MAC is used to migrate to another Service Provider, the actual cessation is deferred until the provision of the broadband service through A.N.Other ISP, and is rolled up into the provision cost that's charged to the new ISP - who often doesn't pass this cost on to the customer directly, but it's recouped in the course of the 12/18/24 month minimum term that the new customer agrees to.

Verizon's failure, why do I have to pay?

As a long-time - and still current - customer of Verizon, I'm shocked at how poorly I am being treated. I cancelled my phone in December because my company gave me a phone (also Verizon). At that time I gave Verizon my new mailing address, email, and phone number- which they did not update in their system. So they continued to mail my final bill to my old address, which never made it to me, until now.
They did not email, they did not call; they instead sent the bill to collections. I called Verizon and paid the outstanding bill, come to find out after the fact that I am also required to pay the fee for collections. They, however, did not tell me this at the time I made my payment (another mistake by Verizon), I was informed by the collection agency that I am required to pay them or my credit report will be negatively affected. Verizon dropped the ball. They did not send the bill to the right address, they did not call, they did not email. The sent it to collections.
Of course no one at Verizon will work with me, a good customer. I'm waiting for someone's supervisor to call, yet I have little faith that they will give a crap about little ol' me. I just want Verizon to take some accountability for their shortcomings in this situation. Why do I have to pay for their mistake? What more should I have done? This is unfair.

I verified my information over the phone with a customer service representative when I called to cancel my account. I'm not sure how I could have verified that they properly put this into the system, other than getting verbal confirmation - which I did. They got the new email address correct, I know this because when I called this week to settle my bill, I received a confirmation to the correct email address. However, the mailing address apparently was not updated properly - as per my request - in the system. If you go into MyVerizon under Account Profile, your billing address is listed along with the option to change it. By making changes to your account, you have real time confirmation of the changes. - So you're saying not to trust the customer service representatives? I'm required to make sure they do simple tasks properly? Besides, I was canceling my account - why would I then go online to change my account that I just cancelled - especially since I just verbally gave my new information? Again, the root of this issue that you are not responding to goes back to the fact that the customer service representative did not do as I requested and update my address - which is why I never received notification. Had this been done properly, none of this would have happened.
I just received a pile of mail from the post office of mail that did not get transferred to my new address - of which included the bill from Verizon and the notification from collections. I had assumed that the lack of correspondence - via mail, email and phone - from Verizon meant that my account was settled. Personally, I don't make it a habit of calling businesses and asking them if I owe them money. I expect them to contact me. Unless you sign up for email notifications from Verizon for you bill, they will not send it via that method. It appears that they DID try to contact you when they sent the bill to your old address. It also appears that you failed to use a FREE service from the US Postal Service which forwards your mail to a new address for up to a year. I have done this in the past, it works and only delays mail for a few days. Plenty of time to get your final bill in time for payment without being overdue. I can understand not contacting businesses to see if you owe them money, but you cancelled service. If I were to cancel service, I would assume that I either owed money or due a refund and would make sure which it was. - I was set up to receive email notifications from Verizon - a service I used for that account for years. I did have my mail forwarded through the post office, but some was still delivered to the old address anyway and it just made it's way to me now. Verizon's lack of contact with me lead me to believe that either 1)the account was settled, or 2)any remaining balance was transferred to my new account - which I do not see the bill for as my company pays for it.
Why would Verizon not try to contact me via email or phone? Sending an overdue bill to collections is a big deal - it affects my credit report. Does Verizon care so little about it's customers that they wouldn't even try to contact by email before making such a drastic move?Even if simply to verify the mailing address?This seems to be as much your failing(if not more) as it is Verizon's failing. As you say, it is YOUR credit report, not Verizon's. You have more of a stake in this than they do, why wouldn't you follow up in this matter? Even if simply to verify the mailing address? - Again, going back to the root of this issue - CUSTOMER SERVICE. I should be able to expect that if I tell someone my new address, it will be reflected in the system. I should be able to assume that I would be notified by email for a matter like this, especially since they have my email and have permission to use it and had been using it for years to notify me of bills, why stop now? Why is the buck passed to me to pay this new fee for a mistake that originated with Verizon? Why can't Verizon admit any wrong doing at the root of this issue - where they dropped the ball?

Why Do I Have to PAY MORE MONEY?!?!?!?!? For The "Mobile Hot Spot"??

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