Why do I keep getting this error code..."some of the purchased items on the iphone could not be transferred to your itunes library because you are not authorized for them on this computer" I have tried everything in trouble shoot, nothing changes.

I have a iphone 3GS 16 GB that is currently working on version 4.3.5. I'm having major battery issues and need to take it in for repairs but can't because I can't get the system to back up all my information first. Every time I try to sync or back up or update my apps it gives me that error message in the title. I have unauthorized, and reauthorized the computer. I have changed to another, completely new computer which was also authorized. i have been using the same account since I first got the phone, and never backed it up on any computer before.
IF I can make the back up work, will it also save my existing text messages and entries in the notes app? I'm about to go to the android system because from all the errors and issues that I am seeing listed in here and on other forums, seems like Apple has been neglecting their products a lot.

@ deggie, I wasn't threatening ANYONE. I was simply saying how frustrating this has become, seeing how I have been trying on my own to figure this issue out for more then a month with no results. Like I said in the beginning, I have not used any other account to purchase apps or other products on my phone. I have only ever used one account. There are 23 apps that are saying they can't sync. It directs me to authorize the computer, which I do but it doesn't change the outcome. If I proceed, I lose those 23 apps correct? Do I also lose all my text messages saved, and other things such as documents in the "notes"?

Similar Messages

  • There are purchased items on the iPhone "asingh's iPhone" that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this iPhone. Are you sure you want to continue?

    When I am trying to upgrade my iphone to IOS7.0.2 by connecting my my iphone and macbook, it shows "There are purchased items on the iPhone “asingh’s iPhone” that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this iPhone. Are you sure you want to continue? ".  I hit the same issue and lost a lot of apps from my iphone. Can someone help on how to resolve this issue? I can automatically upgrade my software on the iphone but how shall I resolve any future updates of "Apps"?

    I appreciate the answer, but what you describe is not entirely accurate.  First, to even see view, you have to enable the menu by clicking on the icon in the upper left.  View allows you to show the sidebar.
    Second, you will NOT see your devise listed in sidebar or anywhere else.  Instead, you have to click on "devise" from the sidebar menu, wait a minute, and then it will finally show up under "devise."   Or maybe it just takes a minute to show up whatever you do. 
    Third, right clicking on your devise will take you to a menu with "transfer my files" on it, but then iTunes will refuse to make the transfer.  Instead, it will tell you that <your apps> on your <devise> could not be transferred to iTunes "because you are not authorized for it on your computer."  Apple unhelpfully suggests going to store> authorize this computer.  There is a "store" menu item on the sidebar, but it has no "authorize this computer" sub-menu.  Instead, go to the horizontal menu at the upper left, and THERE you will find "store" and the "authorize this computer" sub-menu.  Now you can transfer your files, to who knows where.
    My iPhone 5 is my first Apple devise. So far my experience has been, to do A, which must be done right now, you must first do B.  To do B you must first do C, which is unexplained save in answers in user forums.  To do C you must first do D, which, after several hours of research and puzzle solving, can eventually be done.

  • HT1338 I am trying to upgrade my iPhone via my macbook but the messageThere are purchased items on the iPhone "Mark Price's iPhone" that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updati

    Good morning
    I am trying to upgrade my iPhone via my macbook but the following message keeps coming up and the download does not work
    "There are purchased items on the iPhone “Mark Price’s iPhone” that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this"
    Please advise how I can transfer these files, I am not sure what files are in question.
    I've only had the MacBook a couple of days, I am PC savvy but this is all new to me so please keep it as simple as possible. I am a brit based in Bahrain.
    Regards
    Mark Price

    okay I've done everything regarding the transfer process (via file>transfer purchases) and syncing, so everything on my iPhone device seems to have been transferred to my iMac... however, I still get that message ("There are purchased items on the iPhone..."), trying to upgrade the iOS Have tried several times the same process of hitting transfer purchases via file, but nothing seems to make that message go away! Would have been nice to know which files I actually do need to transfer, which I don't get any info on of course...
    Starting to get really annoying this thing.. Any smart suggestions what's going on?

  • I am getting this message when i want to update my ipod: "there are purchased items on my ipod that have not been transferred to your itunes library.  You should transfer these items to your itunes library before updating this ipod".  help please.

    I think I have transferred all purchased items but I keep getting the same message and I am afraid that i will lose all my purchases when i update it if I choose to continue.

    With the device connected, select File > Transfer purchases.
    If there is content from multiple Apple IDs on the device, each Apple ID must be authorized on the computer.

  • The app could not be added to your itunes library because an error occurred. There is not enough memory available.

    Hi guys,
    When i drag and drop an application(development app built) to my iTunes> Library > App. Then i got a error "The app 'XYZ' could not be added to your itunes library because an error occurred. There is not enough memory available." Please see my image below:
    I seached any solutions to fixing for those problems. But i did not still to  fix them.
    Apple Support Team please help me for this problem! Or anyone? Can you help me for fix this problems?
    Thanks guys so much!

    Thanks for your feedbacks "diesel vdub".
    "Is there sufficient free space on the computer?"--> My space on computer hardisk either ipad free more.
    "Has iTunes been closed and relaunched?"--> I launch this app any more time, and it still an error.
    "Has the computer been rebooted?"--> I try reboot my computer and --> open itune--> drag may app to itune--> Still occurr this message.
    Have you other way for fix this propblem?
    I running:
    My computer: Window 7 Ultimate
    My ipad: iPad 2, iOS 7.01.
    iTunes Application on Window version: 11.2.2.3
    Anyone, please help me!
    Thanks all.

  • Im trying to update my Iphone OS but it says: " you have purchases that have not been transfered to your itunes library". I dont want to lose anything I've purchased, I dont want to cross reference every app and song to see if its in itunes or not. help

    II have an iPhone 4. I want to update my iPhone operating system but when I do, it says I have purchases that haven't been transfered to my iTunes library. I sync my phone everytime I plug it in (automatically), so I'm not sure why I'm getting the message. I have updated opertating systems before and lost everything, photos, contacts, music, aps, etc so I've been hesitant to do it this time, but my phone is just too slow and aps keep crashing etc.
    Short of going through and manually verifying every app and song ive purchased, how can I figure out what is missing from my library, and begin this update?
    Thx
    Jon

    thanks, but the device displays on the top right of the latest version of itunes, and i doesn't allow a right click. You can open it and access the info inside but theres no option to "transfer items" anywhere :-s

  • Why do I keep getting an error code, this is embarassing, Fire fox can't load the last page. And when you to try do anything it freezes. It has the newest version.

    When I open a new page, I get this the error mentioned above. Stating This is embarassing, Fire fox, can't open your last session. When I try to do anything it then freezes.

    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.org/kb/Safe+Mode

  • TS3694 why do I keep getting an error code 3194 when I try to restore my disabled ipod touch?

    I don't know what to do to stop getting error code 3194. I have tried almost all basic suggestions, Is there anyone that can help me retstore my ipod touch?

    See:
    iPhone Error 3194 - How to Fix iTunes Error 3194?
    Fix Error 3194 from iTunes during iPhone restore
    iTunes: Specific update-and-restore error messages and advanced troubleshooting

  • TS1567 WHen I try to connect my iphone 4 to iTunes, I keep getting an error code 0x800000A and it won't recongize my iphone. Any suggestions? I have deleted everything and reloaded itunes, but the error code contines to pop up.

    Any suggestions to fix an error code 0x800000A, and itunes not recongizing my iphone 4? I deleted iTunes and reloaded it with no changes. What can I do?

    In the course of your troubleshooting to date, have you worked through the following document?
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting to a Windows PC

  • I keep getting an error message when I am purchasing a song from itunes

    Why do i keep getting a error message when i am purchasing a song & the song does not download but i do get charged for it???

    Hard to say as you make no mention of what the message says.

  • Why do i keep getting an error message when i go to the itunes store

    I keep getting an error code when I try to go to the itunes store. The code reads "we could not complete your itunes store request. An unknown error occurred(0x800B0101)" and "There was and error in the itunes store. Please try again later.
    Can someone please help with this? It's been going on for several days.

    Please try downloading from the direct downoad links povided at : http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html
    But make sure you follow the important instructions menioned on the page before initiating the download.

  • Why do I keep getting an "error 5002" when trying to purchase my wish list?

    Why do I keep getting a "error 5002" while attempting to purchase my iTunes wishlist?

    I've been trying to figure this out for the past four days myself. I tried everything I could to reset my account information since most of the forums indicated the problem was with my payment information. That didn't ring true for me because I regularly make purchases with no problem. In my case, the problem was that one of the songs I was trying to purchase had been purchased previously. I found this out when I went to each song in my wish list individually and hit the buy button. Surprisingly, each song was purchased and downloaded successfully. When I got to the sixth song or so in my wishlist, iTunes told me that I had already purchased that song and asked if I wanted to download it again. I said yes. I then hit the buy all button for the remaining songs (the behavior that had not worked previously and generated the 5002 error) and the download happened properly.
    I realize that the 5002 error seems to be generated by multiple issues, but that is what worked for me. Perhaps you could try the same approach and see what happens if you haven't already resolved your issue. Good luck.

  • TS1363 How can i resolve this problem i cant sign in to my account and keep getting an Error code (11556)

    I'm Running a pc with windows 7 and have an ipad 2 plus a ipod tuch which are synked to my computer. I Have a problem i hope someone can help me since i updated my my itune my files have showing up with the wrong names and ive been unable to sighn in to my account and keep getting this error code (11556) i dont know what it means any help would be greatly appreciated and my Thanks in advance cheers

    Hello louderthanhype,
    Thanks for using Apple Support Communities.
    For more information, take a look at:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    "Error 11556"
    This alert occurs when iTunes is trying to do something not allowed by the iTunes Store in that country.
    The most common example of this is trying to sign in while limited to iTunes U by Parental Controls.
    For more information, see the steps from iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store.
    Have a nice day,
    Mario

  • I cannot access iMatch.  I keep getting an error code -1202 from the iTunes store.  How do I fix this problem?

    I keep getting an error code -1202 from the iTunes store when trying to access the items from the "quick links" and I cannot access iMatch. Any suggestions?

    Please look to the right of the screen where it says "More Like this" you may find the resolution there.

  • HT1386 I repeatedly receive an error mesage when trying to sync my ipod touch with my new computer, "some of the items in the itunes library, were not copied to the ipod because you are not authorized for them on this computer."  My computer is authorized

    I repeatedly receive an error message when trying to sync my ipod touch with my itunes library with my new computer which reads, "Some of the items in the itunes library were not copied to the ipod because you are not authorized on this computer." However when I try and authorize my computer I always receive the message that this computer is authorized. What am I doing wrong?  I'm missing about 100 songs as a result of this error!!

    See:
    iTunes Store: About authorization and deauthorization
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    Could the items be purchased by another account?

Maybe you are looking for