Why does choosing "convert to PDF" from a Word Doc's context menu bring up two Save As dialog boxes?

I have a user that every time she chooses "Convert to PDF" from the context menu on a MS Word document she gets a Save As box, enters the name and location, clicks Save. Then Word starts and it brings up another Save As box and makes her enter the name and save location AGAIN. It does then create the PDF, but it is very annoying to her as she makes lots of PDFs for our board of directors (she is our CEO). I have tried it on other PCs that have a similar setup, but none have done this. They all just run the converter window after one dialog box. Please HELP

Does your user have custom add-ons besides the Acrobat PDFMaker add-on? If so, try disabling the other add-ons as a test to see if you get the same results.
Does your user have a custom template? Try moving it out and using the standard MS Word template as test?
Did your user have a previous installation of Adobe Acrobat?? If so, check the Add-ons to see if an older version is still registered with MS Word.

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