Why does firefox crash everytime I use it

Every time I use firefox regardless of what site Im on, it crashes every single time, I do not understand why. I have automatic updates on my computer that update once a week. I had no problems what so ever until Tuesday July 11th, after my computer updated, now I cannot use firefox for any thing. Can you please help, this is very aggravating?

EVERYONE <br />
<u>Please start your own thread if you have a crash.</u>
# Use this [https://support.mozilla.org/en-US/questions/new/desktop/fix-problems/search?search=Why+does+Firefox+Crash+everytime+I+open+multiple+tabs%3F+%28%2Fquestions%2F968746%29#summarize-question special link] if it is only after multiple tabs are opened. (Look at the related questions some may well have solutions that work for you)
#* otherwise use this quick and direct [https://support.mozilla.org/en-US/questions/new/desktop/fix-problems/form?search=Crashes+Firefox+24+%28%2Fquestions%2F968746%29&step=aaq-question link]
#Please try to post from Firefox (Obviously that may not be possible if it crashes on startup)
# Follow the prompts to provide troubleshooting information whilst you post your question.
# Include a couple of Crash IDs <br /> You will need to navigate to''about:crashes'' and look for ID s begim=nningwith '''bp-'''<br /> see [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]]
# Try Firefox in Firefox's safemode
#* see [[Troubleshoot Firefox issues using Safe Mode]]
#* does that help ?
#* If you crash in safe mode please include the crash IDs from a safemode crash
#If you have already posted in this thread, or have crashes after a opening multiple tabs you may wish to post back to confirm you have started a thread so others may see your progress.
ANYONE WITH NORTON SOFTWARE
Someone has already mentioned Norton in this thread. Please note there is a known issue with some Norton software sometimes implicated in Firefox 24 crashes. Norton themselves are asking for more information.
* Please see https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-24-still-crashes-when-the-NIS-toolbar-is-enabled/td-p/1023987
* Note Norton forum has Mixed content, you will need to disable Firefox protection when a shield appears in the location bar or you will not see the correct forum navigation. I am sure Norton are aware of this.

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  • Why is firefox crashing everytime i open it.

    everytime i open the browser now it crashes and I cant open in safemode either as it crashes. same with IE. I can only use Chrome.
    Error Report: Crash ID: bp-0d8b049f-da30-4b7c-957d-f10022130228

    P.S. If Internet Explorer is also crashing at startup and if Firefox still crashes even in [[Safe Mode|Firefox Safe Mode]], then your problem may be a result of malware installed on your computer.
    You can try these free programs to scan for malware, which work with your existing antivirus software:
    * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
    * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
    * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
    [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
    Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.

  • Why does Firefox crashes and support takes me around and around in circles

    Firefox won't open and I get the crash reporter instead. I used to have firefox and was re downloading it, but now it just crashes when I try to open it. Online support does nothing but run me around in circles!!!!

    With which Firefox version do you have the crashes?
    See:
    *http://kb.mozillazine.org/Firefox_crashes
    *https://support.mozilla.com/kb/Firefox+crashes

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