Why does IE crash when opening a pdf file ?
Why does IE crash when opening a pdf file ?
I think this is done by the browser when it is saving a temporary file and there's already a file with that exact name in the temp folder.
Similar Messages
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Why does reader freeze while opening some pdf files and others open instantaneously?
I use pdf files created from CamScanner and shared from DropBox. In DropBox, many times (over 50%) while opening the PDF the process freezes and the error message is Adobe Reader is not responding. If you close the program, and re-open the file, it opens fine. I have saved these files to my computer and the same issue occurs. The files are 100-500kb, so I do not think size is the issue. I have reinstalled Reader (11.1.10) and there is no improvement.
This appears to have reduced the time to load a document. Thanks Jimb From: Anubha Goel <[email protected]>
To: jimb70395944 <[email protected]>
Sent: Friday, March 20, 2015 4:37 AM
Subject: You have been mentioned by Anubha Goel in Re: why does reader freeze while opening some pdf files and others open instantaneously? in Adobe Community
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You have been mentioned
by Anubha Goel in Re: why does reader freeze while opening some pdf files and others open instantaneously? in Adobe Community - View Anubha Goel's reference to you Hey jimb70395944, Please try disabling protected mode under 'Edit> Preferences> Security (Enhanced)' and uncheck 'Enable Enhanced Security' option.Then, try again and let me know. Regards,Anubha
Participate in the conversation by replying to this email
To stop receiving these messages whenever you are mentioned, go to your preferences and disable notifications for direct social actions. | -
Adobe Reader 9 crashes when opening approximately 10% to 20% of the pdfs in my collection. The remaining 80% to 90% work without problems. The pdfs are launched by double-clicking the pdf file from Windows Explorer. The crashes occur with both v9.0 and v9.1. The pdfs that crash in v9.x work fine in older versions of Adobe Reader, such as v8.1.3. Furthermore, this behavior also occurs on all 3 virtual machine hosted on the same physical machine, with default Adobe Reader settings, for both v9.0 and v9.1. The virtual machines have little running in memory except standard Windows executables - i.e. they are fairly pristine. The operating systems for the virtual machines are XP SP3, XP SP2, and Windows Server 2003.
Error message info in all cases:
app=acrord32.exe
app version=9.1.0.163
module=jp2klib.dll
module version=2.0.0.2579
offset=0003277d
Operating system for real computer: XP SP3
CPU: 1333 MHz Athlon single core
RAM: 1 GB
To sum up, this problem happens on both a real computer running XP SP3, and also on all 3 virtual machines hosted on the same physical computer. I tried changing the Reader setting to not use hardware rendering, to no avail. I also tried various Data Execution Prevention settings in Windows, to no avail. All operating systems, the real and virtual ones, do not have problems with other programs that I use. I also tried a second machine with Adobe Reader v9.1 and the same exact problem pdfs, and had no issues. Thus, the problem happens on only one of the computers, but on the real and 3 virtual operating systems on that machine. There were no errors reported during any of the Reader installations. The virtual machines had no prior versions of Reader prior to Reader installation.I did further testing of 10 single page pdf files which I created from a single book. All 5 pdf files with images crashed in Reader v9.1. 0 of the 5 pdf files without images crashed in Reader v9.1. Reader v8.1.4 crashes on none of the 10 pdfs. Note that the crash always occurs in jp2klib.dll, which according to the file property description is 'JPEG2000 Core Library', which deals with images. So it seems the issue is in Adobe's jp2klib.dll, in combination with the hardware/software that I have. I used Microsoft's DirectX Diagnostic Tool to test DirectX, including visual tests of DirectDraw and Direct3D - everything worked as expected with no issues detected.<br /><br />Some information about my hardware:<br />Display drivers=Nvidia v84.21<br />Video card=GeForce FX 5200 with 128 MB RAM<br />CPU=AMD Athlon (single core)<br />System RAM=1024 MB in 3 DIMMs<br /><br />Further information about my hardware: (from the program System Information for Windows)<br /><br />Motherboard:<br />Manufacturer=ASUSTeK Computer INC.<br />Model=<A7V133><br />Version=REV 1.xx<br />Chipset Vendor=VIA Technologies Inc<br />Chipset Model=VT8363/5 KT133/KM133 System Controller<br />South Bridge=82C686B PCI to ISA Bridge<br />CPU=AMD Athlon<br />Cpu Socket=Slot A / Socket A [SOCKET A]<br />System Slots=5 PCI, 1 AGP<br />OnBoard devices=<unknown> (Disabled) Promise PDC20265<br /> <br />Memory Summary:<br />Location=System board or motherboard<br />Maximum Capacity=1536 MBytes<br />Memory Slots=3<br />Error Correction=None<br />Use=System memory<br /><br />CPU Info:<br />Number of CPU(s)=One Physical Processor / One Core / One Logical Processor<br />Vendor=AuthenticAMD<br />CPU Full Name=AMD Athlon<br />CPU Name=AMD Athlon(tm) Processor<br />CPU Code Name=Thunderbird<br />Technology=0.18µ<br />Platform Name=Slot A / Socket A<br />Type=Original OEM processor<br />FSB Mode=DDR<br />Type ID=0<br />CPU Clock=1323.68<br />L2 Cache Speed=1323.68 MHz<br />L2 Cache Speed=Full<br />CPU Family / Model / Stepping=6 / 4 / 4<br />L1 I-Cache=64 KB<br />L1 D-Cache=64 KB<br />L2 Cache=256 KB<br />RDMSR=00000000 00000000 00000000 00000000<br />MMX=Yes<br />MMX+=Yes<br />SSE=No<br />SSE2=No<br />SSE3=No<br />SSE4A=No<br />3DNow!=Yes<br />3DNow!+=Yes<br />DualCore=No<br />HyperThreading=No<br />AMD64=No<br />NX=No<br />VT=No<br />PowerNow!=No<br />LongHaul=No<br />LongRun=No<br />Architecture=x86<br /><br />Video:<br />AdapterCompatibility=NVIDIA<br />AdapterDACType=Integrated RAMDAC<br />AdapterRAM=128 MBytes<br />Availability=3<br />Caption=NVIDIA GeForce FX 5200<br />ConfigManagerErrorCode=0<br />ConfigManagerUserConfig=false<br />CurrentBitsPerPixel=32<br />CurrentHorizontalResolution=1280<br />CurrentNumberOfColors=4294967296<br />CurrentNumberOfColumns=0<br />CurrentNumberOfRows=0<br />CurrentRefreshRate=60<br />CurrentScanMode=4<br />CurrentVerticalResolution=1024<br />Description=NVIDIA GeForce FX 5200<br />DeviceID=VideoController1<br />DeviceSpecificPens=-1<br />DriverDate=20060309212900.000000-000<br />DriverVersion=6.14.10.8421<br />InfFilename=oem6.inf<br />InfSection=nv4_NV3x<br />InstalledDisplayDrivers=nv4_disp.dll<br />MaxRefreshRate=75<br />MinRefreshRate=60<br />Monochrome=false<br />Name=NVIDIA GeForce FX 5200<br />NumberOfColorPlanes=1<br />PNPDeviceID=PCI\VEN_10DEDEV_0322SUBSYS_91101462REV_A1\49AEDED500008<br />Status=OK<br />VideoArchitecture=5<br />VideoMemoryType=2<br />VideoModeDescription=1280 x 1024 x 4294967296 colors<br />VideoProcessor=GeForce FX 5200<br />BitsPerPel=32<br />DeviceName=NVIDIA GeForce FX 5200<br />DisplayFlags=0<br />DisplayFrequency=60<br />LogPixels=96<br />PelsHeight=1024<br />PelsWidth=1280<br />SettingID=NVIDIA GeForce FX 5200<br />SpecificationVersion=1025<br />BitsPerPixel=32<br />ColorPlanes=1<br />DeviceEntriesInAColorTable=-1<br />HorizontalResolution=1280<br />RefreshRate=60<br />VerticalResolution=1024<br />VideoMode=1280 by 1024 pixels, True Color, 60 Hertz<br />Video Bios Version=Version 4.34.20.22.00 <br />Video Bios Date=04/28/03<br />Name=GeForce FX 5200<br />Chip Type=GeForce FX 5200<br />DAC Type=Integrated RAMDAC<br />Memory=128 MBytes<br /><br />BIOS:<br />BIOS Version=ASUS - 30303031, Award Medallion BIOS v6.0, Award Plug and Play BIOS Extension v1.0A, Award Modular BIOS v6.0<br />BIOS Date=04/23/02<br />BIOS Web Page=http://www.award.com<br />BIOS Vendor=Award Software, Inc.<br />Version=ASUS A7V-133 ACPI BIOS Revision 1009<br />Release=04/23/2002<br />BIOS Size=256 KB<br /><br />Memory:<br />Location=System board or motherboard<br />Maximum Capacity=1536 MBytes<br />Memory Slots=3<br />Error Correction=None<br />Use=System memory<br />Maximum Memory Module Size=1024 MBytes<br />Device Set=DIMM 1<br />Device Locator=DIMM 1<br />Capacity=256 MBytes<br />Memory Type=Synchronous DRAM<br />Data Width=64 bits<br />Form Factor=DIMM<br />Total Width=72 bits<br />Device Locator=DIMM 2<br />Capacity=256 MBytes<br />Memory Type=Synchronous DRAM<br />Data Width=64 bits<br />Form Factor=DIMM<br />Total Width=72 bits<br />Device Locator=DIMM 3<br />Capacity=512 MBytes<br />Memory Type=Synchronous DRAM<br />Data Width=64 bits<br />Form Factor=DIMM<br />Total Width=72 bits
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Safari 4 crashes when opening a pdf file
Hi,
Since that last update safari crashes everytime I want to open an pdf file. Any thoughts on how to fix this. Or help me get back tot the previous safari.
MaminoHI,
There are no Mac viruses in the wild.
I think the problem here is that you are running 10.3 (Panther). That limits you to how far you can go as far as Safari versions.
Unfortunately, an iMac G3 can't support the latest versions of web browser content including Flash.
Safari 4 requires:
▪ Any Mac running Mac OS X Leopard 10.5.7 or Mac OS X Tiger 10.4.11 and Security Update 2009-002
▪ Mac with an Intel processor or a Power PC G5, G4, or G3 processor and built-in FireWire®
▪ 256MB of RAM
▪ Top Sites and Cover Flow on Mac OS X Tiger require a Quartz-Extreme compatible video card. More details
Carolyn -
Safari crashes when opening large PDF files
Since upgrading to iOS 7 we have found that anytime we try to open a PDF larger than 30MBs our Safrai browsers crash. I've tried it on the Mercury browser and had the same results, the only difference being that I can download the PDF as a file and then tell it to open in the Adobe Reader. We have a large number of iPads out for our students and about 45 books that they can no longer access. Any thoughs on how to remedy this would be greatly appreciated.
We are having a similar issue. We have 230 some links in inDesign. When our editor opens the file in incopy it spins and then crashes if we wait long enough. We did get a crash report.
We checked and recreated all the links however incopy still fails to open. File still works fine in indesign. We to have been unable to isolate the source of the problem.
Process: Adobe InCopy CS6 [15554]
Path: /Applications/Adobe InCopy CS6/Adobe InCopy CS6.app/Contents/MacOS/Adobe InCopy CS6
Identifier: com.adobe.InCopy
Version: 8.0.1.406 (8010)
Code Type: X86 (Native)
Parent Process: launchd [14102]
Date/Time: 2013-04-26 10:05:00.418 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 121909 sec
Crashes Since Last Report: 10
Per-App Interval Since Last Report: 34426 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: 6C1B710E-D18A-4F99-9EE5-A824377A122F
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread -
Why does Illustrator crash when opening a file on Windows 8.1
This morning I opened Illustrator and opened the file I was working on and the app crashed. It happened even when I tried to make a new document. I have CC, CC 2014 and CC (64-bit) and they all do the same thing. I'm running a Surface Pro 2 on Windows 8.1. Any ideas?
I don't get a error message from the program itself. Windows decides to shut down illustrator. If I had just bought myself a mac...
The next message from windows is:
I've installed Design and web CS6. Each program works without issues except illustrator. -
Why does Safari crashes when opening a new tab?
Here is the crash report.
Process: Safari [11775]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.5 (6533.21.1)
Build Info: WebBrowser-75332101~1
Code Type: X86-64 (Native)
Parent Process: launchd [10718]
Date/Time: 2011-05-24 13:49:18.593 -0400
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report: 41077 sec
Per-App Interval Since Last Report: 183839 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: 9013D0E0-C713-45B2-A1CE-26151410B11F
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Crashed Thread: 11
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff832482e2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x00007fff8324d92d pthread_mutex_lock + 469
2 com.apple.QuartzCore 0x00007fff88c874a8 CAViewDraw + 47
3 com.apple.Safari 0x000000010009f29a 0x100000000 + 651930
4 com.apple.AppKit 0x00007fff85148c49 -[NSView _drawRect:clip:] + 3390
5 com.apple.AppKit 0x00007fff851478bc -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1325
6 com.apple.AppKit 0x00007fff85147c26 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
7 com.apple.AppKit 0x00007fff85147c26 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
8 com.apple.AppKit 0x00007fff85147c26 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
9 com.apple.AppKit 0x00007fff85147c26 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
10 com.apple.AppKit 0x00007fff85147c26 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
11 com.apple.AppKit 0x00007fff85147c26 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
12 com.apple.AppKit 0x00007fff85145f8e -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 767
13 com.apple.AppKit 0x00007fff85146e5a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 4555
14 com.apple.AppKit 0x00007fff85146e5a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 4555
15 com.apple.AppKit 0x00007fff85145ab0 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 254
16 com.apple.AppKit 0x00007fff85142362 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
17 com.apple.AppKit 0x00007fff850bbb9a -[NSView displayIfNeeded] + 969
18 com.apple.Safari 0x000000010003415c 0x100000000 + 213340
19 com.apple.AppKit 0x00007fff850b6a46 _handleWindowNeedsDisplay + 678
20 com.apple.CoreFoundation 0x00007fff81f2eb37 __CFRunLoopDoObservers + 519
21 com.apple.CoreFoundation 0x00007fff81f0a464 __CFRunLoopRun + 468
22 com.apple.CoreFoundation 0x00007fff81f09dbf CFRunLoopRunSpecific + 575
23 com.apple.HIToolbox 0x00007fff82b037ee RunCurrentEventLoopInMode + 333
24 com.apple.HIToolbox 0x00007fff82b03551 ReceiveNextEventCommon + 148
25 com.apple.HIToolbox 0x00007fff82b034ac BlockUntilNextEventMatchingListInMode + 59
26 com.apple.AppKit 0x00007fff8508be64 _DPSNextEvent + 718
27 com.apple.AppKit 0x00007fff8508b7a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
28 com.apple.Safari 0x0000000100015ff6 0x100000000 + 90102
29 com.apple.AppKit 0x00007fff8505148b -[NSApplication run] + 395
30 com.apple.AppKit 0x00007fff8504a1a8 NSApplicationMain + 364
31 com.apple.Safari 0x0000000100009f18 0x100000000 + 40728
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff8326112a kevent + 10
1 libSystem.B.dylib 0x00007fff83262ffd _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff83262cd4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff832627fe _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff83262128 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff83261fc5 start_wqthread + 13
Thread 2: WebCore: IconDatabase
0 libSystem.B.dylib 0x00007fff83282f8a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff83286da1 _pthread_cond_wait + 1286
2 com.apple.WebCore 0x00007fff85e8e0f9 WebCore::IconDatabase::syncThreadMainLoop() + 249
3 com.apple.WebCore 0x00007fff85e8a1fc WebCore::IconDatabase::iconDatabaseSyncThread() + 172
4 libSystem.B.dylib 0x00007fff832814f6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff832813a9 thread_start + 13
Thread 3: Safari: CertRevocationChecker
0 libSystem.B.dylib 0x00007fff8324829a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8324890d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff81f0a932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff81f09dbf CFRunLoopRunSpecific + 575
4 com.apple.Safari 0x000000010002f5c5 0x100000000 + 193989
5 com.apple.Safari 0x000000010002f555 0x100000000 + 193877
6 libSystem.B.dylib 0x00007fff832814f6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff832813a9 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff8324829a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8324890d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff81f0a932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff81f09dbf CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff87168f5f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff870e9f29 __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff832814f6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff832813a9 thread_start + 13
Thread 5: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x00007fff8324829a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8324890d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff81f0a932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff81f09dbf CFRunLoopRunSpecific + 575
4 com.apple.Safari 0x000000010002f5c5 0x100000000 + 193989
5 com.apple.Safari 0x000000010002f555 0x100000000 + 193877
6 libSystem.B.dylib 0x00007fff832814f6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff832813a9 thread_start + 13
Thread 6: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff8328be52 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff81f2c498 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff832814f6 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff832813a9 thread_start + 13
Thread 7: WebCore: LocalStorage
0 libSystem.B.dylib 0x00007fff83282f8a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff83286da1 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff8742ba40 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff861defb1 WebCore::LocalStorageThread::threadEntryPoint() + 193
4 libSystem.B.dylib 0x00007fff832814f6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff832813a9 thread_start + 13
Thread 8: Safari: SnapshotStore
0 libSystem.B.dylib 0x00007fff83282f8a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff83286da1 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff8742ba40 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari 0x00000001001be5bd 0x100000000 + 1828285
4 com.apple.Safari 0x00000001000470a7 0x100000000 + 290983
5 com.apple.Safari 0x0000000100046f25 0x100000000 + 290597
6 libSystem.B.dylib 0x00007fff832814f6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff832813a9 thread_start + 13
Thread 9:
0 libSystem.B.dylib 0x00007fff8324829a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8324890d mach_msg + 59
2 com.apple.QuartzCore 0x00007fff88c803a6 CA::Render::Server::server_thread(void*) + 177
3 com.apple.QuartzCore 0x00007fff88c802e6 thread_fun + 34
4 libSystem.B.dylib 0x00007fff832814f6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff832813a9 thread_start + 13
Thread 10:
0 libSystem.B.dylib 0x00007fff83261f4a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff8326235c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff83261fc5 start_wqthread + 13
Thread 11 Crashed:
0 com.apple.GeForceGLDriver 0x0000000200012ce0 gldAttachDrawable + 2528
1 com.apple.GeForceGLDriver 0x00000002000d6787 gldUpdateDispatch + 14359
2 com.apple.GeForceGLDriver 0x00000002000d7016 gldFinish + 646
3 com.apple.opengl 0x00007fff85a8c24d CGLFlushDrawable + 67
4 com.apple.QuartzCore 0x00007fff88c8831b view_draw(_CAView*, double, CVTimeStamp const*, bool) + 2980
5 com.apple.QuartzCore 0x00007fff88c87720 view_display_link(double, CVTimeStamp const*, void*) + 64
6 com.apple.QuartzCore 0x00007fff88c87667 link_callback + 219
7 com.apple.CoreVideo 0x00007fff815b10ab CVDisplayLink::performIO(CVTimeStamp*) + 431
8 com.apple.CoreVideo 0x00007fff815b0310 CVDisplayLink::runIOThread() + 754
9 com.apple.CoreVideo 0x00007fff815affe3 startIOThread(void*) + 139
10 libSystem.B.dylib 0x00007fff832814f6 _pthread_start + 331
11 libSystem.B.dylib 0x00007fff832813a9 thread_start + 13
Thread 11 crashed with X86 Thread State (64-bit):
rax: 0x00000000070496f4 rbx: 0x0000000000000002 rcx: 0x00007fff8324829a rdx: 0x00000000e00002c2
rdi: 0x00000000e00002c2 rsi: 0x00007fff705905c0 rbp: 0x0000000107dcd8f0 rsp: 0x0000000107dcd8f0
r8: 0x00000000000083c3 r9: 0x0000000000000000 r10: 0x00000000000010bc r11: 0x0000000000000206
r12: 0x0000000107dd1000 r13: 0x0000000102f4c000 r14: 0x0000000000000000 r15: 0x0000000107dcd920
rip: 0x0000000200012ce0 rfl: 0x0000000000010296 cr2: 0x0000000000000000
Binary Images:
0x100000000 - 0x1006afff7 com.apple.Safari 5.0.5 (6533.21.1) <B81D1199-542C-D929-A1CA-A139EA6262C1> /Applications/Safari.app/Contents/MacOS/Safari
0x100f80000 - 0x100f81fff +com.presenta.iGetterBundle 2.8.5 (2.8.5) <B1379AAB-5499-F07D-C498-E6D4C714B789> /Users/amandaoneill/Library/Internet Plug-Ins/iGetterBundle.plugin/Contents/MacOS/iGetterBundle
0x100f84000 - 0x100f88fff +com.presenta.iGetterSafariBundle 2.8.5 (2.8.5) <83AA0108-1E06-4987-259A-CAA7D9E090CF> /Users/amandaoneill/Library/Internet Plug-Ins/iGetterBundle.plugin/Contents/Resources/iGetterSafariBundle.bundle/Con tents/MacOS/iGetterSafariBundle
0x100fb1000 - 0x100fb1fff com.apple.JavaPluginCocoa 13.4.0 (13.4.0) <00AF9559-29EA-5E25-42CF-BE2447F9EBC5> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaPluginCocoa.bundle/C ontents/MacOS/JavaPluginCocoa
0x100fb5000 - 0x100fbaff7 JavaLaunching ??? (???) <E859D1E8-3E9D-5432-DCFA-684A9B1EDD2C> /System/Library/PrivateFrameworks/JavaLaunching.framework/Versions/A/JavaLaunch ing
0x107cf3000 - 0x107d19fff GLRendererFloat ??? (???) <0AF0FF0D-6FD6-B5FA-9991-C8F58E8F1DD4> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x108120000 - 0x1082b1fef GLEngine ??? (???) <7B2CD458-D828-6A44-C918-C194838974D5> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x1082e2000 - 0x108705fef libclh.dylib 3.1.1 C (3.1.1) <0774DA8C-734E-2639-0F37-CCB20D17CDBD> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
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0x7fff84fbf000 - 0x7fff84fbfff7 com.apple.quartzframework 1.5 (1.5) <5BFE5998-26D9-0AF1-1522-55C78E41F778> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff84fc0000 - 0x7fff84fc0ff7 com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff84fc1000 - 0x7fff85006fff com.apple.CoreMediaIOServices 134.0 (1160) <BA22EA4A-4572-749A-4FE0-1323E0B6F6F3> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x7fff85013000 - 0x7fff85024fff com.apple.DSObjCWrappers.Framework 10.6 (134) <3C08225D-517E-2822-6152-F6EB13A4ADF9> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x7fff85048000 - 0x7fff85a3efff com.apple.AppKit 6.6.7 (1038.35) <9F4DF818-9DB9-98DA-490C-EF29EA757A97> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff85a3f000 - 0x7fff85a88fef libGLU.dylib ??? (???) <0FCD57C5-D7AA-F2DD-D2EC-C1C8B931F65C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff85a89000 - 0x7fff85a98fff com.apple.opengl 1.6.12 (1.6.12) <29482652-1E44-1C47-428F-1209AA65336D> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff85a99000 - 0x7fff85ab6ff7 libPng.dylib ??? (???) <0C232C1E-49C8-F7A9-9634-DF2BDA1AB722> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff85abf000 - 0x7fff85ac1fff com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff85ac2000 - 0x7fff85ae5fff com.apple.opencl 12.3.6 (12.3.6) <42FA5783-EB80-1168-4015-B8C68F55842F> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff85ae6000 - 0x7fff85becfe7 com.apple.PubSub 1.0.5 (65.21) <1F9B7C84-375D-036F-790A-02BBE7BCE445> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x7fff85bed000 - 0x7fff85caefef com.apple.ColorSync 4.6.6 (4.6.6) <EC6C8119-23F6-A96E-47A3-5CD31E462AE3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff85caf000 - 0x7fff85cb2ff7 libCoreVMClient.dylib ??? (???) <00C97B96-8D3B-45EB-F503-DB49712DC42D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff85d8c000 - 0x7fff85d91ff7 com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff85df2000 - 0x7fff85df9fff com.apple.OpenDirectory 10.6 (10.6) <4200CFB0-DBA1-62B8-7C7C-91446D89551F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff85e52000 - 0x7fff85e87fef com.apple.framework.Apple80211 6.2.4 (624.2) <B2CB69CE-A4F5-D70F-03DE-CF985D5558A2> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff85e88000 - 0x7fff86b03fef com.apple.WebCore 6533.21 (6533.21.1) <A7433C61-B507-BDB0-9CA8-1A3A2A699B2F> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff86b34000 - 0x7fff86b45ff7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <FB5EE53A-0534-0FFA-B2ED-486609433717> /usr/lib/libz.1.dylib
0x7fff86b7b000 - 0x7fff86c9cfe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <48AEAFE1-21F4-B3C8-4199-35AD5E8D0613> /usr/lib/libcrypto.0.9.8.dylib
0x7fff86cb6000 - 0x7fff86cccfe7 com.apple.MultitouchSupport.framework 207.10 (207.10) <1828C264-A54A-7FDD-FE1B-49DDE3F50779> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff86ccd000 - 0x7fff86daafff com.apple.vImage 4.1 (4.1) <C3F44AA9-6F71-0684-2686-D3BBC903F020> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff86dab000 - 0x7fff86e68fff com.apple.CoreServices.OSServices 359 (359) <8F509D8D-4C94-9A1C-3A87-5B775D9F6075> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff86e69000 - 0x7fff87027fff libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <2C6ECACF-CD56-1714-6F63-CB6F5EE7A1E2> /usr/lib/libicucore.A.dylib
0x7fff87028000 - 0x7fff870d8fff edu.mit.Kerberos 6.5.11 (6.5.11) <085D80F5-C9DC-E252-C21B-03295E660C91> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff870d9000 - 0x7fff8735cfe7 com.apple.Foundation 6.6.6 (751.53) <476E617B-B59B-53DE-991D-98C1993BCBCE> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8738d000 - 0x7fff8738dff7 com.apple.vecLib 3.6 (vecLib 3.6) <08D3D45D-908B-B86A-00BA-0F978D2702A7> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff8738e000 - 0x7fff8738eff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <2BB7D669-4B40-6A52-ADBD-DA4DB3BC0B1B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff8738f000 - 0x7fff873f7fff com.apple.MeshKitRuntime 1.1 (49.2) <1F4C9AB5-9D3F-F91D-DB91-B78610562ECC> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
0x7fff873f8000 - 0x7fff87419fff libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <6993F348-428F-C97E-7A84-7BD2EDC46A62> /usr/lib/libresolv.9.dylib
0x7fff8741a000 - 0x7fff8760afef com.apple.JavaScriptCore 6533.20 (6533.20.20) <0AA8B101-C02C-0858-84BC-4E4D397E0231> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8760b000 - 0x7fff8763bfef com.apple.shortcut 1.1 (1.1) <A99C9D8E-290B-B1E4-FEA5-CC5F2FB9C18D> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x7fff8763c000 - 0x7fff87685ff7 com.apple.securityinterface 4.0.1 (40418) <E2DC796D-84EC-48F5-34A9-DF614573BE74> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff87686000 - 0x7fff8768cff7 IOSurface ??? (???) <04EDCEDE-E36F-15F8-DC67-E61E149D2C9A> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff87841000 - 0x7fff87853fe7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
0x7fff87854000 - 0x7fff87863fff libxar.1.dylib ??? (???) <CBAF862A-3C77-6446-56C2-9C4461631AAF> /usr/lib/libxar.1.dylib
0x7fff87ba8000 - 0x7fff87badfff libGFXShared.dylib ??? (???) <878C429B-44D4-875C-1A35-4FD8C6152695> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff87c79000 - 0x7fff87db7fff com.apple.CoreData 102.1 (251) <32233D4D-00B7-CE14-C881-6BF19FD05A03> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff87db8000 - 0x7fff87ddefe7 libJPEG.dylib ??? (???) <AD42F658-7C32-EEE5-8341-A8EE6476BF46> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff87ddf000 - 0x7fff87e2eff7 com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <01B370FB-D524-F660-3826-E85B7F0D85CD> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x7fff87e2f000 - 0x7fff88333fe7 com.apple.VideoToolbox 0.484.20 (484.20) <8B6B82D2-350B-E9D3-5433-51453CDA65B4> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x7fff883a7000 - 0x7fff883b0ff7 com.apple.DisplayServicesFW 2.3.0 (283) <3D05929C-AB17-B8A4-DC81-87C27C59E664> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff8843e000 - 0x7fff88449fff com.apple.CrashReporterSupport 10.6.7 (258) <BB0B9A08-6CEC-0500-5BD1-C18E1465E406> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8844a000 - 0x7fff884bbff7 com.apple.AppleVAFramework 4.10.23 (4.10.23) <3304268B-A93D-9F79-09C0-AA9081406352> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff8850d000 - 0x7fff88513fff libCGXCoreImage.A.dylib 545.0.0 (compatibility 64.0.0) <C863C133-EA3E-5403-FC44-FDC9F236DC98> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x7fff88514000 - 0x7fff88592ff7 com.apple.CoreText 3.151.8 (???) <5DCD6BD9-63FB-767E-5993-5AEBE890145B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff88593000 - 0x7fff885ffff7 com.apple.CorePDF 1.3 (1.3) <6770FFB0-DEA0-61E0-3520-4B95CCF5D1CF> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff88600000 - 0x7fff8860dfe7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <45B5B514-7CEB-38A9-F34A-1D96F010EC42> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff8860e000 - 0x7fff8864ffff com.apple.SystemConfiguration 1.10.5 (1.10.2) <FB39F09C-57BB-D8CC-348D-93E00C602F7D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff88650000 - 0x7fff886bafe7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <75A8D840-4ACE-6560-0889-2AFB6BE08E59> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff886bb000 - 0x7fff886c6fff com.apple.corelocation 12.1 (12.1) <7B5164FD-F5FD-6837-1DA3-6E18582CEDF3> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff886c7000 - 0x7fff886caff7 com.apple.securityhi 4.0 (36638) <38935851-09E4-DDAB-DB1D-30ADC39F7ED0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff886cb000 - 0x7fff88953fef com.apple.security 6.1.2 (55002) <015C9A08-3D07-9462-8E91-DB1924349621> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff88954000 - 0x7fff88962ff7 libkxld.dylib ??? (???) <4016E9E6-0645-5384-A697-2775B5228113> /usr/lib/system/libkxld.dylib
0x7fff88a19000 - 0x7fff88a6eff7 com.apple.framework.familycontrols 2.0.2 (2020) <F09541B6-5E28-1C01-C1AE-F6A2508670C7> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff88ad0000 - 0x7fff88ad5fff libGIF.dylib ??? (???) <1B9DCB7F-CD1D-B23F-8AC6-5292B94A4D0E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff88ba7000 - 0x7fff88c2cff7 com.apple.print.framework.PrintCore 6.3 (312.7) <CDFE82DD-D811-A091-179F-6E76069B432D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff88c2d000 - 0x7fff88fcafe7 com.apple.QuartzCore 1.6.3 (227.36) <6FD8E129-135E-2F89-E9F0-A3CD0C6FCEF1> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff88fcb000 - 0x7fff89206fef com.apple.imageKit 2.0.3 (1.0) <5D18C246-303A-6580-9DC9-79BE79467C95> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9BAEB2F2-B485-6349-E1AB-637FE12EE770> /usr/lib/libSystem.B.dylib
Model: MacBookPro7,1, BootROM MBP71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f6
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.36.9)
Bluetooth: Version 2.4.0f1, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545025B9SA02, 232.89 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x06300000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000Hi,
I agree with Andyb.
/Users/amandaoneill/Library/Internet Plug-Ins/iGetterBundle.plugin/Contents/MacOS/iGetterBundle
If you do want to remove it:
Easiest way to remove igetter is re-download igetter (if you deleted the disk image) and drag to applications, you simply run "uninstall iGetter" , it will remove the input manager /plugin etc.
If that doesn't help note that Thread 11 crashed & imo it could be your graphic card, but then I blame everything on my GC
Good luck
Mia -
Why does tbird crash when i attach a file?
I am using windows 8, and when I click "attach" TB immediately crashes. If I repeat this 3 or 4 times I can usually get it to attach a file and send it. My question is are there any good email programs worth getting? I liked outlook express, but I hate windows mail because it takes over my desktop.
have you disabled email scanning in your anti virus program? If not try it.
What are the crash report Ids? see https://support.mozilla.org/en-US/kb/mozilla-crash-reporter -
How do I stop my Reader version 11.0.1 from crashing when opening any PDF file?
I've had this problem since yesterday and it started very suddenly but now I cannot view any of my files because the reader crashes after a few seconds. I cannot use the app at all, please help!
The files I'm trying to view on my reader are not new, meaning that they used to work just fine without causing the reader to crash. So I don't think that is the problem.
I've also already checked that I have plenty of space on my iPad so the problem shouldn't be related to memory either.
The next step, I guess, would be to remove and reinstall the app but then I'll lose all my neatly organized files.
The reader is version 11.0.1 and my iOS is version 7.0.4.
I'd appreciate any help I can get because this app is what I mainly use my iPad for and, as I said, now it's not working at all.Try resetting your iPad: Hold down the Home and Sleep/Wake buttons at the same time. Keep holding them down until you see the Apple logo, then let go. Reopen Reader.
-
Adobe reader XI crash and hangs when open the pdf file
After update the adobe reader xi 11.0.10, the reader always crashes and hangs when open the pdf file. Please help me how to do.
Ben Leung wrote:
HThis situation is started after I clear the pop up advertisement.
What kind of advertisement? In Adobe Reader? Can you post a screenshot of that: https://forums.adobe.com/thread/1070933
Regarding the crash, can you try disabling Protected Mode through the registry: download, unzip, then run the registry script https://files.acrobat.com/a/preview/49eeb48b-07c5-4502-984c-8a25259914fa -
Why does Illustrator crash when saving to a new location on my new MacPro 13" Retina Pro running Yosemite?
That won't do. What I mean is you have to navigate to the file and make it active in pastebin and then copy the highlighted line like this
and paste that into your reply. -
Why does itunes crash upon opening after the software update?
Why does itunes crash upon opening after the software update? Everything worked fine until I decided to update this morning and as soon as the computer rebooted, the error message appeared. Is there anything available to fix this?
I answered the same question in a similar post. It's all to do with the wireless sync.
I used the following method to stop iTunes from constantly restarting -
Open task manager
Select the 'Processes' tab.
Look for 'iTunesHelper.exe'
Select 'iTunesHelper.exe' then click on 'end process'
Hope this helps. -
FireFox 5 crashes everytime when open a PDF file
FireFox 5 crashes everytime when open a PDF file in the browser.
Adobe Acrobat plug-in installed.Please post this in the correct forum, such as here (Mac OS X 10.4 Tiger):
http://discussions.apple.com/category.jspa?categoryID=160 -
Accept the enduser license agreement when opening a pdf file in the internet
I have launched adobe reader when opening a pdf file in the internet i get the following error message
Bevor proceeding ou must first launch adobe Acrobat and accept the Enduser license agreement
am user of a mac book proKaliber wrote:
Before proceeding you must first launch Adobe Acrobat and accept the Enduser license agreement.
And, did you do that? The message will no longer occur once you opened Adobe Reader & accept the EULA. -
Why Adobe Reader XI cannot open a pdf file that can be opened with Reader 9?
Why Adobe Reader XI cannot open a pdf file within a browser that can be opened with Reader 9?
Hi Steve,
Sorry, I cannot post a URL to the file because it is for intenal use only.
I noticed that the pdf file can be opened outside of IE browser if I disable the Adobe Reader add-on (active-X) in IE browser. If I enable the Reader add-on, the Reader cannot complete the file download. The progress bar goes in a half way, and stays there.
Just FYI, the pdf file was created by Distiller 7. Do you think it is the issue of Reader add-on? Thanks.
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