Why does Itunes not recognize my iphone 3GS on any windows computer?

I have had my Iphone for a little while now and itunes on my computer was working and the phone was doing fine except that the usb wall charger would not charge my phone in less i plugged the phone in first, turned it off, then turned it back on and then the wall charger would work correctly. This was more irritating then anything and I had read on the internet that updateing to 4.3.1 would fix the issue. So I was using iOS 4.2.1 on my iphone 3GS and decided to go ahead and update to 4.3.1, after doing so itunes (newest version) will not recognize my Iphone no matter which computer I plug it into (I have tried 3 other computers, 2 of which run Windows 7 64 bit and the other running Windows XP 32 bit). I have tried reinstalling the newest version of itunes on 2 different computers which included deleteing ALL folders and/or files related to apple, itunes, quicktime, or any other program that i may of had on that computer. I also uinstalled the apple mobile device driver in Device Manager to try to see if that would fix the issue at the same time. None of that worked on either PC. I then tried connecting my Iphone to a computer I had never had it on period. This computer also never had itunes or quicktime on it so i figured this would be a fresh start. I again installed the newest version of itunes and then connected my Iphone to that computer for the first time, which again resulted in not working. My last try was connecting my Iphone into my brothers computer that already had itunes on it, and he has a ipod in which he has used on that computer many times, his ipod still connects and itunes recognize's it just fine, however again itunes would not recognize my iphone. Next I thought maybe if I put my iphone into recovery mode and then connect it to my computer itunes would find it, which would correct the problem after I exited recovery mode. Yet again to no avail, and i tried this on all 4 computers as well... Lastly I tried to just reset my iphone and let it come up while connected to the computer, but sadly, to no avail.
So obviously my conclusion is what ever is causing this problem is most likely located directly on the iphone itself, seeing as I have tried it on multiple computers one of which itunes and the phone had never been on, 2 of which I have previously used for my iphone on iOS 4.2.1 and another of which was my brothers which he had used for his ipod. However I do not know how to fix (if I even can) this issue so that I can once again use itunes with my iphone.
Oh, and lastly... updateing from 4.2.1 to 4.3.1 did not fix the usb wall charger issue... After all of the above all I achieved was to add another problem to the table of which previously consisted of a problem that was simply irritating and annoying.
Thanks in advance for any advice and/or solutions that may lead me to resolving this issue.

Try here for help:
Windows: http://support.apple.com/kb/TS1538?viewlocale=en_US&locale=en_US
Mac: http://support.apple.com/kb/TS1591

Similar Messages

  • Why does iTunes not recognize my phone and looks at it as a new phone everytime I connect?

    It started after the iOS 5.0 upgrade. Continues after iOS 5.0.1. (I have been syncing the same iPhone, my iPad 2, my iPod touch, and an older iPod Nano, for months.) I connect (via USB or wireless) and iTunes says "This computer has previously been synced with an iPhone or another iOS device", then gives me the option to either set it up as a new phone or restore from the backup of what is actually the same phone. I can initiate a sync from within settings on the phone and it will sync, but the iTunes screen continues to say the same thing... although it updates when the last backup of the phone was done. So I never get to the usual Summary and other detail 'tabs' in iTunes where I can make changes to the phone, select a movbie I want on it, rearrange apps, etc.
    Appreciate any ideas!

    I had a similar experience, Stevenfromchesapeake (see post under name Mojarashe posted on Sat. nov. 18). My situation is less complicated because I only own 1 apple device (iPhone 3gs).
    After 4 days without access to essential tasks and information, I decided to hit the option to set up as a new phone. To my surprise, one of the options on the next screen, was to name my device the same name it previously had.  The menu bar with Summary, Info, Music, Apps, Books, Movies, TV Shows, etc. detail tabs in iTunes reappeared.
    You'll note if you read my original post, I went through several steps before giving up and selecting the set up as a new phone option.  Those steps included removing all 6 iTunes related components, restarting my computer, and then reinstalling iTunes from the Apple site.  Once this was completed, I connected my iPhone and said a prayer when I selected "set up as a new phone".
    Hope this helps! Good Luck!
    JMH

  • Why dose iTunes not recognize my iphone or a new I touch

    My son got a new Itouch from his grandfather when I hooked it up to our Itunes account itunes didn't even recognize it was connected. I was also updateing my 3gs phone and it crased and now Itunes will not recognize it either  any help would be nice

    Does anyone know what could be done to fix this?
    Get a SIM from the carrier it is/was locked to.  It can be any sim, doesn't have to be active.

  • My laptop does not recognize my iPhone 3GS as a camera device. I need to import my photos and videos and don't know how

    Hi everyone,
    my laptop does not recognize my iPhone 3GS as a camera device anymore.
    I need to import my photos and videos and don't know how.
    The iPhone does charge when I plus it in the USB hub but it does not ask me to import the photos anymore
    and it also doesn't show it as a device when I click on the "computer" button where an SD card or an Usb stick would normally be displayed..
    I don't know what to do

    Thank you, randers4! I now plugged it directly into the ports of my laptop and it's still not recognized.
    Does the app Photosync work for more than a thousand photos or will this take me forever?
    Thanks a lot

  • Itunes doesnt recognize my iphone 3gs after i upgraded to ios4.1

    itunes doesnt recognize my iphone 3gs after i upgraded to ios4.1

    When did you upgrade to 4.1? 4.1 is no longer signed by Apple. It's no longer possible to (legitimately) install 4.1.

  • Itunes not recognize my iPhone 4

    My problem
    ==========
    iTunes starts fine, works fine.
    When I connect my iPhone to USB, then iTunes freeze.
    If I stop "Apple Mobile Device" then iTunes works, but not recognize the iPhone.
    My System
    =========
    Windows XP - SP3
    iTunes 10.2.1.1 (The latest version. Freshly downloaded)
    iPhone 4
    iOS 4.3
    in my device manager, Apple Mobile Device USB Driver is active.
    I've tried followings
    =====================
    I've re-installed all apple programs according to the article http://support.apple.com/kb/HT1925
    Restarted the computer more than thousand times.

    Hi,
    Hopefuly I can diagnose and solve your dilemma today!
    First,
    Hold the Home button and On button, keep holding until an Connect to iTunes logo appears,
    Once this is done you must plug your iPhone into the computer and restore.
    Your computer will recognise your iPhone once it's in "Recovery Mode"
    Yellow Bird

  • Why does iPhoto not recognize the .jpg pics from a Kodak C875 now? I can stick my memory card in the iMac and import them that way, but iPhoto will not import the pics from the camera.

    Why does iPhoto not recognize the .jpg pics from a Kodak C875 now? I can stick my memory card in the iMac and import them that way, but iPhoto will not import the pics from the camera.

    There have been many issues reported with Kodak cameras - serach the forums for them
    Actually the best practise is to use a card reader to import your photos, verify that they are imported ocrrectly and wait at least one backup cycle and then use the camera's format command to reformat the card and erase it - this assures no lost photos and always having the card properly formatted
    LN

  • Elements 11 - why does it not recognize RAW photos from Canon 70D?

    Elements 11 - why does it not recognize RAW photos from Canon 70D?

    Hi,
    The 70D requires Camera Raw 8.2 which is not compatible with Photoshop Elements 11.
    Your choices are
    1) Upgrade to Photoshop Elements 12
    2) Use the Canon DPP application to convert the CR2 files to TIF files and then import the TIF files into the organizer
    3) Use the free download of the Adobe DNG converter to convert the CR2 file to DNG files and then import the DNG files to the organizer.
    Note: if you are running on XP or Vista, you need version 8.3 of the converter - the latest (8.4) will not work.
    DNG  Converter 8.4
    Windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5739
    MAC: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5738
    DNG Converter 8.3
    http://www.adobe.com/support/downloads/detail.jsp?ftpID=5694
    Brian

  • ITunes 10.5.0.142 does not recognize my iPhone 3GS

    My PC is running Windows 7 Professional, 32-bit OS.  My iTunes and iPhone syncing has been flaky since I began using this machine in July, 2011 but was working.  However, now iTunes does not recognize my iPhone at all.  Previously I was able to force a sync by opening iTunes and then plugging in the phone, but now that is no longer working.  The iPhone is recognized by the computer as it does charge, I can see it as a device in Window's Explorer and it asks what I would like to do with the photos / videos. 
    Here is the latest info on what is installed for each device:
    - iTunes:  10.5.0.142
    - iPhone:  OS 5.0.1, Firmware 05.16.05
    Any help would be greatly appreciated.  Feel free to ask further questions as I'm not exactly sure what other information to provide at the present time; I'm pretty much at a loss right now. 
    Thanks!
    John

    I am having the same problem. I have a 16Gb iPhone 3GS ios v 4.2.1 with iTunes v 10.5, yet when I connect the phone it tells me there are no updates available. I have 2 iPads, an iMac and a Macbook pro - all of which have upgraded successfully. I thought ios5 was available for the 3GS iPhone. Anyone got any ideas?

  • Itunes not recognizing my iphone 3gs

    I have a 3gs with iOS 4.3.3 and it has a cydia jailbreak. I want to update iOS and remove the jailbreak but itunes does not recognize my iphone. Even when I click on computer it doesn't show up there either. HELP!

    You cannot get help here for jailbroken iPhone, sorry. See Terms of Use

  • Why does my mac recognize my iphone 4s as an iphone 4

    Helllo I have an iPhone 4S ios 6.1.1 and itunes recognize its as an iphone 4 its itunes 11.0.1 ML 10.8.2

    Yes, that is indeed an iPhone 4S; at least Apple shows that serial number as being a 4S. It's possible that the backup from the iPhone 4 is causing the problem. You can try restoring the iPhone to factory settings (that is, do not restore using the backup) as a test and see if iTunes then recognizes the iPhone as the correct model. If it does, then you can try restoring from the backup again.
    I doubt that this is a real problem, though, so you may just want to live with the misidentification. Only if in the future Apple were to release a version of iOS that would only run on the iPhone 4S and not on the iPhone 4 would this misidentification be likely to cause you any problems.
    Regards.

  • Windows does not recognize my iphone 3gs

    Plug in iPhone 3gs. nothing happens.    
    Plug in iPhone 4..    works perfect.  iTunes. everything.
    this 3g is in recovery mode. without a working sim card.

    Borrow an older phone for about two weeks.  Use that as your device (have your carrier assign your number to that device temporarily).  Then send in your phone.
    Or, get a pay-as-you go phone for a month, and tell your friends, family, coworkers the new temporary number.  Then  you'll have time to send in the device.
    Or, ask Apple Support about the Express Replacement option.  They'll overnight you a replacement phone for $29 shipping, with a credit card hold in the amount of the full retail price of your phone (8GB: $375, 16GB: $599, 32GB: $699), which will be released once you send in your original device and they process it through the repair center.

  • Why does iTunes not refresh the Music Library if files are updated?

    What if have already a nice library SYSTEM built for my music, and every time I add 30-50 files to 30-50 different locations, iTunes requires me to add the same song again... What if I am doing this updating for 3 hours and I can't remember anymore which songs I added to my Brazilian compilation folder? Why can't iTunes update the library with added files? I see this question popping up on a lot of forums. This is very cumbersome. I keep my international music collection organized by country of origin. If I let iTunes consolidate my music, it will put everything into one big folder organized by name of artist. I definitely don't want to let the program do that. I would lose all my work and all my system.
    Once I imported the folder system into iTunes though as a reference, it does not recognize if there was a change, music added, music deleted, music reogranized. It doesn't make sense to delete everything from the iTunes Music Library every time I update my music collection.
    Where is the solution? I want iTunes to find the changes and apply it to my Music Library automatically.
    I can live with my iPod only having the files in one big library, since I mostly use it for shuffle play anyway, but I want to keep my originals in an orderly manner based on style, country of origin, etc. I don't want to end up having all my files renamed and moved.
    So I need iTunes to refresh my Music Library by looking at the original folder I imported the list from, and make the necessary changes.

    I guess then this is a serious shortcoming of iTunes... Up till this point I owned an RCA Lyra MP3 player and it had no problems whatsoever doing these things. I guess, after seeing how iTunes and iPod works, I'd rather return to Lyra if it had an 80 G version. The only thing that still keeps me with iPod is the capacity.
    It seems like that iTunes is a very cumbersome program and it tries to be so much user friendly that it even tries to eliminate the human element. Sometimes, it makes sense to keep files organized in specific manner. Especially when there is work involved and productivity.
    I guess I will just delete everything from the play list and read in the main folder every once in a while, leaving the machine working on it during the night or something, then another night, it will refresh my iPod. That's the only solution I see right now.
    It is interesting that a huge program like iTunes cannot do what a small one like Lyra can. And I even read in user groups that some people created programs for this problem, but those programs don't work with iTunes 7 well yet, so I am stuck with the manual updating or the brutal deletion and re-reading.
    Thank you for the answer. At least I know what not to expect from the program. I just use it for only one purpose: load music onto iPod, then forget about it. It quite an unuseful program for me otherwise.
    G5   Mac OS X (10.4.8)  

  • TS1538 iTunes not recognize my iPhone in Windows 7 (64 bit)

    I did ALL advices found on Apple support forum! Still cant see my device! What shall I do?! I have latest iTunes 11.0.1 (64 bit).

    not just not sync it does not recognize the windows itunes recognizes not only the most work when he wants ¬ ¬

  • Why is iTunes not recognising my iPhone?

    Hi, I was wondering if anybody here could help me. iTunes is not recognising my iPhone (4S iOS 6.1.3) although my computer is recognising it as a camera and is set up to automatically import photos - I'm not sure if that makes a difference. I looked on the Apple troubleshooting page for this problem and the support given was clearly for an older version of iTunes so it could not help me.
    It would probably be helpful to note that my iTunes was recognising my iPhone perfectly fine before I updated it to iOS 6.1.3 last night.

    I should add that iTunes 'devices' in the prefs does show an iPhone backup from just before I installed Lion, however when I connected the first time, there was this issue. I have disconnected the iPhone and reconnected it, and now the iPhone comes up as connected to the backup, however the "sync" button is not present, but rather the "apply" one, suggesting I have made a change. So I guess it is all there and safe.

Maybe you are looking for

  • Java.lang.NoClassDefFoundError: com/sap/tc/webdynpro/clientserver/uielib/st

    Hi everybody, I got trouble with my WebDynpro Application. When I deploy an application including a Table without being bound to any context node, the deployment works and the view is rendered properly. As soon as I bind this table to the context in

  • My iPod No Longer Syncs!

    Hi everyone. I have a 6 GB iPod and recently when I tried to transfer some new songs onto my iPod, it wouldn't work since I had over 6 GB of music in iTunes. When iTunes asked if it could create its own playlist to transfer onto my iPod, I declined t

  • I do not want the Firefox update page to load. I want only the Home page to load.

    When i first access the internet through Firefox, I get both the Firefox update page and my requested Home page. I am unable to only get the Homepage even though this is the setting in my control panel. Basically i am getting two tabs at startup and

  • JMS messge content?

    I use golden gate JMS adapter to monitor table changes. I find the following message in weblogic jms console <col name='ID1' index='0'> <before missing='true'/> <after><![CDATA[2]]></after> </col> Why before is missing, how can get the value before u

  • Batch processing Impulse Responses

    Well guys and gals, the title says it all! I have plenty of impulse responses and would like to import them into Space Designer... but not one by one. Is there any way to batch-process them to make my life a bit easier? Maybe a command line? Thanks!