Why does my guest's MacBook Pro crash my DSL modem?

My brother-in-law is visiting and brought his MacBook Pro running system 10.6 4. Whenever he turns on his computer and his Airport looks for my modem, he crashes my modem. I had him walk down the street and turn off his Airport. Then we tried connecting him with ethernet cable and he crashed the modem again. So, it's not specifically Airport but it is something with his computer. AT&T tech support is stumped. Any wizards here?

Take it back to the store since you just bought it, you have 3 months of free hand holding and a 1 year hardware warranty.
3 years for both with paid AppleCare.
If you want to fix it yourself, there is a list here
Step by Step to fix your Mac
Lemons occur with all products, most of the time Mac's are pretty good.

Similar Messages

Why does iTunes on my Macbook Pro crash when I plug in my iPod Nano or Classic to sync?

When I plug my iPod Nano or Classic into my MacBook Pro, with iTunes already open, it crashes iTunes. Plus, the device doesn't show up in the device column on the left, but on the upper right of the desktop.

Hi monicaxh1,
Here is an article of troubleshooting for when your iPod does not appear in iTunes:
iPod not appearing in iTunes
http://support.apple.com/kb/ts3716
The issues you are seeing may be connected, so I would try this troubleshooting first.
Cheers!
- Ari

Why does my brand new MacBook pro have 13 cycles on the battery right out of the box?

Why does my brand new MacBook pro have 13 cycles on the battery right out of the box? Shouldn't it have 0 because it's brand new.

horn0371 wrote:
Why does my brand new MacBook pro have 13 cycles on the battery right out of the box? Shouldn't it have 0 because it's brand new.
Yes it should have 0. I would return it, that means that the battery has already went through 13 full cycles. Perhaps they accidentally resold a returned one as new.

Why does my mid-2010 Macbook Pro suffer from huge FPS drops whenever I try to play games?

Macbook info: 2.66 GHz Intel Core i7, 4GB 1067 MHz DDR3, nVIDIA GeForce GT 330M 512MB
When I play games on my Macbook Pro, such as League of Legends, Diablo III, World of Warcraft, etc., they operate well with latency of ~80ms usually and fps starting off between 30-60, but after only a couple seconds or minutes my fps drops to 5-15 and the games become unplayable and I must force quit the program. Restarting the computer helps temporarily but then it relapses.
I cleaned out all my downloads, applications, and other deletable files that I could find. I installed and updated Mavericks OS X and the issue persists. Before I installed Mavericks I noticed in Activity Monitor that almost all of my memory was in use while playing a game. After Mavericks the memory is almost all permanently in use, but from what I've read this is what is supposed to happen and instead of looking at memory in use you look at memory pressure, which looks normal.
I was going to upgrade from 4GB RAM (current) to 8GB RAM and see if that helps but idk if that has anything to do with my fps issue or not. Any thoughts?

Alright well I'm definitely not running virus scans or doing system backups and then complaining about slow performance.... The only other application running besides whatever game i'm playing is SMC fancontrol to make sure my computer isn't overheating.
In terms of CPU%, games like WoW and LoL take ~50-60% of CPU while active, but activity monitor still reports ~80% idle. For disk activity, i'm not sure whether it uses optical or not, I assume i just uses the hard drive, which is brand new cus it broke down about a month ago and I had to replace it (the fans are brand new as well, so I don't think it could be build up of dust or anything inside because it was opened and cleaned so recently).
I can set all graphics setting to lowest possible and improve my fps to 20, which is still awful, and enabling vertical sync just sends it back down to 15 fps. I don't see why I should have to use lowest graphics settings anyway. It can't be out of date drivers since i have 10.9.1 running. Could the graphics card be the issue? That would suck since I can replace and upgrade RAM but not the graphics card.
I have repaired disk and disk permissions multiple times, virus scans, the whole gambit and nothing seems to help.

Why does my mid-2010 macbook pro keep restarting? Kernel panic?

Please help,
I work solely on my mid-2010 macbook pro. Lately it has been restarting itself more frequently. I should take it in, but it's hard to be without it for any extended period of time. I was hoping someone could take a look at my crash report and make sense of it?
Interval Since Last Panic Report: 351237 sec
Panics Since Last Report:          12
Anonymous UUID:                    D02641DB-1BD6-56D6-0D77-D9EBA54A66AC
Mon Feb 18 17:36:17 2013
panic(cpu 2 caller 0xffffff7f9f1b0b25): NVRM[0/1:0:0]: Read Error 0x0061002c: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff8132917000 0x0a5480a2, D0, P3/4
Backtrace (CPU 2), Frame : Return Address
0xffffff810f30bc60 : 0xffffff801ea1d626
0xffffff810f30bcd0 : 0xffffff7f9f1b0b25
0xffffff810f30bd60 : 0xffffff7f9f2aa4b3
0xffffff810f30bdc0 : 0xffffff7f9f4eb76b
0xffffff810f30bde0 : 0xffffff7f9f280a13
0xffffff810f30be00 : 0xffffff7f9f335167
0xffffff810f30be70 : 0xffffff7f9f196916
0xffffff810f30bf30 : 0xffffff7f9f1510c7
0xffffff810f30bf60 : 0xffffff801ea3dcde
0xffffff810f30bfb0 : 0xffffff801eab26b7
      Kernel Extensions in backtrace:
         com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9f149 000->0xffffff7f9f44bfff
            dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9f0b7000
            dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9f135000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9f0f2000
         com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f9 f459000->0xffffff7f9f77bfff
            dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9f1 49000
            dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9f0b7000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide:     0x000000001e800000
Kernel text base: 0xffffff801ea00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 351812662717
last loaded kext at 109275979777: org.virtualbox.kext.VBoxNetAdp    4.2.6 (addr 0xffffff7fa0da8000, size 28672)
loaded kexts:
org.virtualbox.kext.VBoxNetAdp    4.2.6
org.virtualbox.kext.VBoxNetFlt    4.2.6
org.virtualbox.kext.VBoxUSB    4.2.6
org.virtualbox.kext.VBoxDrv    4.2.6
com.Cycling74.driver.Soundflower    1.5.1
com.apple.driver.AppleHWSensor    1.9.5d0
com.apple.driver.AppleTyMCEDriver    1.0.2d2
com.apple.driver.AGPM    100.12.69
com.apple.driver.AppleMikeyHIDDriver    122
com.apple.driver.AppleHDAHardwareConfigDriver    2.3.1f2
com.apple.driver.AppleHDA    2.3.1f2
com.apple.iokit.IOBluetoothUSBDFU    4.0.9f33
com.apple.driver.AppleUpstreamUserClient    3.5.10
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport    4.0.9f33
com.apple.driver.AppleSMCLMU    2.0.2d0
com.apple.GeForce    8.0.0
com.apple.driver.AppleIntelHDGraphics    8.0.0
com.apple.driver.AppleMikeyDriver    2.3.1f2
com.apple.driver.AppleIntelHDGraphicsFB    8.0.0
com.apple.driver.AudioAUUC    1.60
com.apple.driver.AppleSMCPDRC    1.0.0
com.apple.driver.AppleLPC    1.6.0
com.apple.filesystems.autofs    3.0
com.apple.iokit.IOUserEthernet    1.0.0d1
com.apple.iokit.IOBluetoothSerialManager    4.0.9f33
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.ApplePolicyControl    3.2.11
com.apple.driver.AppleMuxControl    3.2.11
com.apple.driver.AppleBacklight    170.2.3
com.apple.driver.AppleMCCSControl    1.0.33
com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0
com.apple.driver.SMCMotionSensor    3.0.2d6
com.apple.driver.AppleUSBTCButtons    235.4
com.apple.driver.AppleUSBCardReader    3.1.0
com.apple.driver.AppleUSBTCKeyEventDriver    235.4
com.apple.driver.AppleUSBTCKeyboard    235.4
com.apple.driver.AppleIRController    320.15
com.apple.driver.AppleFileSystemDriver    3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.BootCache    34
com.apple.iokit.SCSITaskUserClient    3.5.1
com.apple.driver.XsanFilter    404
com.apple.iokit.IOAHCIBlockStorage    2.2.2
com.apple.driver.AirPort.Brcm4331    602.15.22
com.apple.driver.AppleUSBHub    5.2.5
com.apple.driver.AppleFWOHCI    4.9.6
com.apple.driver.AppleAHCIPort    2.4.1
com.apple.iokit.AppleBCM5701Ethernet    3.2.5b3
com.apple.driver.AppleUSBEHCI    5.4.0
com.apple.driver.AppleUSBUHCI    5.2.5
com.apple.driver.AppleEFINVRAM    1.6.1
com.apple.driver.AppleRTC    1.5
com.apple.driver.AppleSmartBatteryManager    161.0.0
com.apple.driver.AppleACPIButtons    1.6
com.apple.driver.AppleHPET    1.7
com.apple.driver.AppleSMBIOS    1.9
com.apple.driver.AppleACPIEC    1.6
com.apple.driver.AppleAPIC    1.6
com.apple.driver.AppleIntelCPUPowerManagementClient    196.0.0
com.apple.nke.applicationfirewall    4.0.39
com.apple.security.quarantine    2
com.apple.driver.AppleIntelCPUPowerManagement    196.0.0
com.apple.driver.DspFuncLib    2.3.1f2
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport    4.0.9f33
com.apple.nvidia.nv50hal    8.0.0
com.apple.NVDAResman    8.0.0
com.apple.driver.AppleSMBusPCI    1.0.10d0
com.apple.iokit.IOFireWireIP    2.2.5
com.apple.driver.AppleHDAController    2.3.1f2
com.apple.iokit.IOHDAFamily    2.3.1f2
com.apple.kext.triggers    1.0
com.apple.iokit.IOAudioFamily    1.8.9fc10
com.apple.kext.OSvKernDSPLib    1.6
com.apple.iokit.IOSurface    86.0.3
com.apple.iokit.IOSerialFamily    10.0.6
com.apple.iokit.IOBluetoothFamily    4.0.9f33
com.apple.driver.AppleGraphicsControl    3.2.11
com.apple.driver.AppleBacklightExpert    1.0.4
com.apple.iokit.IONDRVSupport    2.3.5
com.apple.driver.AppleSMBusController    1.0.10d0
com.apple.iokit.IOGraphicsFamily    2.3.5
com.apple.driver.IOPlatformPluginLegacy    1.0.0
com.apple.driver.IOPlatformPluginFamily    5.2.0d16
com.apple.driver.AppleSMC    3.1.4d2
com.apple.iokit.IOSCSIBlockCommandsDevice    3.5.1
com.apple.iokit.IOUSBMassStorageClass    3.5.0
com.apple.driver.AppleUSBMultitouch    235.7
com.apple.iokit.IOUSBHIDDriver    5.2.5
com.apple.driver.AppleUSBMergeNub    5.2.5
com.apple.driver.AppleUSBComposite    5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.5.1
com.apple.iokit.IOBDStorageFamily    1.7
com.apple.iokit.IODVDStorageFamily    1.7.1
com.apple.iokit.IOCDStorageFamily    1.7.1
com.apple.iokit.IOAHCISerialATAPI    2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily    3.5.1
com.apple.iokit.IO80211Family    500.15
com.apple.iokit.IOFireWireFamily    4.5.5
com.apple.iokit.IOUSBUserClient    5.2.5
com.apple.iokit.IOAHCIFamily    2.2.1
com.apple.iokit.IOEthernetAVBController    1.0.2b1
com.apple.iokit.IONetworkingFamily    3.0
com.apple.iokit.IOUSBFamily    5.4.0
com.apple.driver.AppleEFIRuntime    1.6.1
com.apple.iokit.IOHIDFamily    1.8.0
com.apple.iokit.IOSMBusFamily    1.1
com.apple.security.sandbox    220
com.apple.kext.AppleMatch    1.0.0d1
com.apple.security.TMSafetyNet    7
com.apple.driver.DiskImages    344
com.apple.iokit.IOStorageFamily    1.8
com.apple.driver.AppleKeyStore    28.21
com.apple.driver.AppleACPIPlatform    1.6
com.apple.iokit.IOPCIFamily    2.7.2
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.corecrypto    1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E4D313646
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E4D313646
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500420ASG, 500.11 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 7
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3

You have the MacBookPro6,2, the Edsel of Macs. You might be able to resolve the problem by reinstalling OS X. Try that first, if you haven't done so already. Otherwise, you may be covered by this program:
MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video
Make a "Genius" appointment at an Apple Store to have the machine tested. The routine hardware diagnostics used by service providers may not detect the fault. There is a specific test for this issue.
Print the first page of the panic report and bring it with you.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
*An SSD doesn't need to be zeroed.
You may be able to stop the panics by disabling automatic graphics switching in the Energy Saver preference pane, but that's not a solution.

Why does my mid 2012 MacBook Pro Retina latptop shut down during software installation/updates?

Whenever I attempt to update preexisting software apps or install new ones, my mid 2012 MacBook Pro w/ Retina display will shut down and reboot itself. Obviously this has gotten frustrating as several of my existing apps are woefully out of date.
Any suggestions would be most helpful.
PACOMPat

Thanks for the assistance and sorry for the late reply, I'm overseas doing HA work and don't always have internet access.
I tried utilizing the methods you mentioned and upon doing so I received the following message:
So I followed this set of instructions and when verifying and repairing disk permissions the window stated that the partition was okay.
After logging back in, I attempted to download a software update, sadly the system shut itself down and rebooted and I am still unable to install any updates for my out of date apps. I won't return to the States until June, I may have to wait until then to resolve this issue.
Thank you again for your assistance.
Pat

HT201300 Why does my 15-inch Macbook Pro identify its self incorrectly?

I recently got a 15-inch Macbook Pro 15-inch and it seems to be identifying its self as a Macbook 13-inch. I'm not quite sure why, but the model identifier is MacBookPro9,1. Looking on the Identification Page - http://support.apple.com/kb/HT4132, it seems that it should be identifying its self as MacBookPro9,2. Is this normal that it identifies its self incorrectly? If so, whats the reasoning?

You're right - it should be 9,2 - not 9,1. I'd hope that other 2012 15" MBP users would chime in here to see what they show in system report.
Curious.
Clinton

Why does my fairly new MacBook Pro i7 have a checkerboard pattern in red, black and blue upon startup?

Upon startup my MacBook Pro has a checkerboard pattern running down the right side and along the bottom upon startup. When I turn it on, the screen goes from black to white to blue and then the sign on screen appears with this pattern. Sometimes it does not appear at all. Now it is there everytime I turn on the laptop. I am able to sign on an then it goes to the customary grey textured screen and I have to sign on again. Then I finally get to the the desktop area. Does anyone out there know what is going on? It is my first Mac. It has 10.7.3 OS X, 2.2 GHZ Intel Core i7 processor. Memory- 4GB DDR3. Graphics- AMD Radeon 6750 M and Intel HD 3000 graphics. Below, a downloaded an image. The white stripes actually are baby blue and white checkers. Please help!

I am also getting the same problem, even i am not be able to login. below is the picture. I sent same picture to Apple authorised service centre but they are not responding and even not answarring my phone call.

HT3814 Why does iTunes on my MacBook Pro not remember/save edited info about CDs? It does on my G4.

I haven't used iTunes in awhile to play CDs. Lately though it is not remembering CD info I put into iTunes. I have been using iTunes since the late 90s. I have always been able to edit info for ANY CD I play on iTunes and that computer would remember that info. Lately my MacBook Pro isn't remembering this info. I am able to edit CDs on my G4 Powerbok and it is remembering the info. (The G4 is using 10.4.11 and iTunes 9.2.1 (5). I am using 10.6.8 and iTunes 10.6.1 (7) on the MBP.) This used to work on the MBP but I haven't dealt with CDs in 6 months or so so I don't know more closley when this behavior changed.)
I've had a go-rounds with Apple Care. Some say I have to import each track for iTunes to remember any edits on that track. I tried that today and that appears to be how things work now. That was not the case up until now. Has iTunes changed how it works?
I realize that iTunes will read file names on the CD if they are burned into the CD. I used Toast for some recent CDs I burned on the MBP awhile ago and voila, those files names are appearing whern I pop the CD in. I cannot edit them so that iTunes remembers them though unless I import whatever track I wanted to edit the info from. OK. That's a step backwards but OK. (I realize I am not editing the info on the CD itself. Once a CD is burned that's impossible, I would only be editing the info that iTunes has about it...) Most of the CDs I have burned do not have track titles as file names.
I know about the CD Info.cidb file. That is where info that I add manually (and info that Gracenote adds, which I also can edit...) gets saved. In the past I could edit ANY CD, regardless of where it came from, and that info would be saved in that file. That is not happening now.
I have moved the CD Info.cidb file to my desktop and edited some info. ITunes is NOT creating a new CD Info.cidb file.
So, has anything changed with iTunes or is there something else going on here? It could be a third-party app or an OS problem.
Thanks for any help.
Cheers,
John L
PS Apple Care is looking into this some more and will call me back next Thursday if not before then. My fingers are crossed that will have some info that is helpful. If I now have to import a track so that I can edit it (and save that info) on a CD, well, so be it but it doesn't seem to be a step forward...
PPS For some reason, Apple put this under the iTunes Store. I would have put it under just iTunes. I forget the page where I asked the title of this question (which has since been edited). It then brought me to this particular forum. I would have moved it if I could...

Basically anything not purchased from iTunes that is on my iPhone 6 will not sync over to my MacBook. I have tried to just manually back it up but only the purchased music will sync over to iTunes.

Why does my (fully charged) macbook air crash every time I disconnect the charger?

I have an almost brand new (within 6 months) macbook air. I keep it up to date. About a week ago this issue started: everytime I unplug my charger (which is green as the laptop is at 100% power) it crashes. I just did the SMC trick, but it has had no effect. Thoughts?

1. Settings>Safari>Clear History, Cookies and Data
2. Hold the Sleep/Wake and Home button down for about 10 seconds until you see the Apple Logo

Why does my 2012 Retina Macbook Pro's trackpad become extremely unresponsive after I plug in a USB mouse? The only trackpad command that works is the left click, I can't select text or press down and hold the trackpad to do anything else until I restart.

My trackpad becomes REALLY unresponsive after I plug in a USB mouse. It seems like the cursor is broken and stuck on a permanent left click or something. I'm unable to select text or do any other sort of action that requires you to hold down the trackpad and drag. Mouse icons don't update as I scroll over different text and links. The trackpad is usually stuck in this unresponsive state until I restart my macbook which is extremely inconvenient if I have to do this after every time I use a USB mouse. Are there any fixes to this?

Melophage,
I don't leave it outside. Usually when I leave it overnight, I do so under the same conditions as when I leave it plugged in, and this morning I only left it for about an hour in my house and it did the same thing.
LowLuster,
I actually have a new hard drive I bought a while back and have been meaning to switch it out with the one that's in there now. I'll follow your instruction, then make the switch I had planned on and report back.

Why does facetime echo on macbook pro retina display

When someone calls me on facetime since the latest update they can hear their voice echo. How can I fix that?

When someone calls me on facetime since the latest update they can hear their voice echo. How can I fix that?

My hard drive crashed on my MacBook Pro crashed and I need to get my CS5 up and running on the new hard drive. I copied what I could onto an external hard drive but when I drag and drop I get directions to uninstall but the uninstall folder I have does sa

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If you subscribed to iTunes match the songs are kept in icloud. If you didn't but you did save the actual iTunes library folder which should include the music, video, etc. you should be able to just drag this file back to your machine in the same place and when you open iTunes it will give you a chance to identify the iTunes library folder.
You can test this to find out if you saved the media files or not and don't need to attach your nano to do it.
You are correct that once you connect the nano it will clear the existing files from it and sync it with the new iTunes library.
If you don't have the media files i'm not sure if/how to get them back on a windows ipod. I have everything backed up regularly because of the horror stories I have seen & heard.

Why is my MacBook Pro **crashing** changing to a blue screen with lines or distorted screen when I open logic or Ableton Live

Why is my MacBook Pro **crashing** changing to a blue screen with lines or distorted screen when I open logic or Ableton Live. Then I have to restart by long pressing the power button. Can somebody plz help me

What you describe sounds like a hardware issue. Unfortunately, you'll need to get that checked out by Apple. If you have an Apple Store near you, make an appointment with the Genius Bar and take the machine in for evaluation.

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You would do better by posting in Skype's forums

Why does my guest's MacBook Pro crash my DSL modem?

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