Why does my iPod Nano no longer work with JVC TH-BC3 dock?

I have a JVC TH-BC3 soundbar with a built-in iPod/iPhone dock.  My iPod now displays a "non-compatible" message on the screen when I when docked in the TH-BC3.  What is the problem?

I sent the question to JVC's support desk and they sent the following reply -
Thank you for contacting JVC Customer Care. My name is Veronica, your email care specialist. We value you as a JVC customer and appreciate the opportunity to be of assistance.
I understand you are experiencing difficulties with your JVC TH-BC3 recognizing your iPod Nano. We do apologize for any inconvenience that this may have caused. What generation is your iPod Nano? By any chance have you recently updated the iOS? If so, it may just require a soft reset. Simply press and hold the Menu and Home button until the Apple logo appears. This will not erase any information on your iPod/iPhone, simply reboot the software. Please make sure the iPod/iPhone is not connected to the unit while performing the soft reset.
I performed the soft reset and tried my iPod Nano in the dock and it now works!

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