Why does my itunes work in the guest account but not my administrator account?

I have tried to reset, retry, restart, reinstall and restore itunes on my pc to figure out why it won't work on my administrator account yet it's fine if I sign into my guest account. It worked fine one day and the next, just didn't work.  I have Windows 8.1. Any ideas?
Thank you,
Simone

Make sure that mouse keys aren't on. System Preferences > Universal Access > Mouse and Trackpad
System Preferences > Language and Text > Make sure that U.S. is selected. If there are multiple languages selected there will be a flag in the menu bar and make sure that that is set to U.S..

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