Why does my Macbook pro 1226 not work with my new Apple USB Superdrive? USB works otherwise but when I connected my new drive it clicks and then thats it. I put the DVD in but it doesn't grab it or attempt to access it at all.

Hi Everone,
  I purchased my 2007 Macbook pro 1226 online for a song and other than this annoyance i've been very satisfied. But lately i'm missing the use of my internal super drive to view DVD's (Always seem to miss what we don't have Grrr). So I figured I would purchase a brand new USB Apple Superdrive, problem solved right? NOPE. Now I've found that my pro doesnt seem to like it one bit and all USB's work fine so it's not that.
I will be disapointed if this can not be resolved, My Macbook is otherwise perfect and better than any new PC I've ever had.
Can Someone try and help me please?

I do know that for new MBPs there is a no questions asked return policy if returned within 14 days of purchase.  I am not certain if that applies for peripherals.  If you have not damaged it, I would think that the odds are on your side if you return it for a refund.  Obviously you have a good reason for the return. 
Then it may be a good reason to purchase a new MBP.    In any event, call the store and ask.
Ciao.

Similar Messages

  • Why Does Retina MacBook Pro (2012) Suddenly Hibernate With Lid Open?

    I'd like to know why my Retina MacBook Pro (2012) at certain times suddenly go into Hibernate mode when I'm actively using it with the lid open and what I can do to prevent this.
    I know this is hibernate because of what I see in the Console logs and the fact that I can't trigger a wake by using the keyboard/trackpad/mouse.  Only the power button causes it to wake up.
    This usually happens when I wake it from sleep and plug it into an external monitor via HDMI to HDMI connection.   The lid is open and I use both displays.    This happens about 30 seconds to a minute after I wake from sleep.  At the time I'm not plugged into the power supply because I believe it's generally a good idea to let the batter drain and the recharge it.  The last time this happened it was about 35% to 40% charged.
    Hardware Overview:
      Model Name:    MacBook Pro
      Model Identifier:    MacBookPro10,1
      Processor Name:    Intel Core i7
      Processor Speed:    2.6 GHz
      Number of Processors:    1
      Total Number of Cores:    4
      L2 Cache (per Core):    256 KB
      L3 Cache:    6 MB
      Memory:    8 GB
    Software:
    OS X Yosemite (all latest updates installed)
    {some 3rd party software}
    Let me know if you need more information.
    For the gory details of what I see in system.log, read on:
    This is about the time the hibernate happens.  I've replaced my laptop's name with {COMPUTER NAME}
    Mar 20 18:29:26 {COMPUTER NAME} identityservicesd[375]: <IMMacNotificationCenterManager: 0x7f87d510c9e0>: notification observer: com.apple.iChat   notification: __CFNotification 0x7f87d5210a90 {name = _NSDoNotDisturbEnabledNotification}
    Mar 20 18:29:26 {COMPUTER NAME} identityservicesd[375]: <IMMacNotificationCenterManager: 0x7f87d510c9e0>:    NC Disabled: NO
    Mar 20 18:29:26 {COMPUTER NAME} identityservicesd[375]: <IMMacNotificationCenterManager: 0x7f87d510c9e0>:   DND Enabled: YES
    Mar 20 18:29:26 {COMPUTER NAME} identityservicesd[375]: <IMMacNotificationCenterManager: 0x7f87d510c9e0>: Updating enabled: NO   (Topics: (null))
    Mar 20 18:29:26 {COMPUTER NAME} WindowServer[218]: device_generate_desktop_screenshot: authw 0x7fba81c2e940(2000), shield 0x7fba81c35bd0(2001)
    Mar 20 18:29:27 --- last message repeated 1 time ---
    Mar 20 18:29:27 {COMPUTER NAME} WindowServer[218]: device_generate_lock_screen_screenshot: authw 0x7fba81c2e940(2000)[0, 0, 1920, 1080] shield 0x7fba81c35bd0(2001), dev [1920,1080]
    Mar 20 18:29:27 {COMPUTER NAME} com.apple.xpc.launchd[1] (com.apple.xpc.launchd.domain.user.502): Service "com.apple.xpc.launchd.unmanaged.loginwindow.72" tried to hijack endpoint "com.apple.tsm.uiserver" from owner: com.apple.SystemUIServer.agent
    Mar 20 18:29:30 --- last message repeated 1 time ---
    Mar 20 18:29:30 {COMPUTER NAME} kernel[0]: PM response took 4741 ms (30, powerd)
    Mar 20 18:29:30 {COMPUTER NAME} kernel[0]: ARPT: 1632.007298: AirPort_Brcm43xx::powerChange: System Sleep
    Mar 20 18:29:30 {COMPUTER NAME} kernel[0]: ARPT: 1632.007302: wl0: powerChange: *** BONJOUR/MDNS OFFLOADS ARE NOT RUNNING.
    Mar 20 18:29:30 {COMPUTER NAME} kernel[0]: [0x1b014fb000, 0x19000000]
    Mar 20 18:29:30 {COMPUTER NAME} kernel[0]: [0xd8ec7000, 0x19000000]
    Mar 20 18:29:30 {COMPUTER NAME} kernel[0]: [0x1369ac0000, 0xe000000]
    Mar 20 18:29:30 {COMPUTER NAME} kernel[0]: [0x0, 0x0]
    Mar 20 18:29:31 {COMPUTER NAME} kernel[0]: hibernate image path: /var/vm/sleepimage
    And when I wake it up by repeatedly pressing the power button:
    Mar 20 18:30:09 {COMPUTER NAME} kernel[0]: hibernate_newruntime_map time: 0 ms, IOHibernatePollerOpen(), ml_get_interrupts_enabled 0
    Mar 20 18:30:09 {COMPUTER NAME} kernel[0]: IOHibernatePollerOpen(0) 19 ms
    Mar 20 18:30:09 {COMPUTER NAME} kernel[0]: hibernate_machine_init reading
    Mar 20 18:30:09 {COMPUTER NAME} kernel[0]: PMStats: Hibernate read took 355 ms
    Mar 20 18:30:09 {COMPUTER NAME} kernel[0]: hibernate_machine_init pagesDone 212628 sum2 2c66736a, time: 355 ms, disk(0x20000) 447 Mb/s, comp bytes: 57749504 time: 55 ms 985 Mb/s, crypt bytes: 157388800 time: 67 ms 2228 Mb/s
    Mar 20 18:30:09 {COMPUTER NAME} kernel[0]: Wake reason: EC.PowerButton (User)
    Mar 20 18:30:09 {COMPUTER NAME} kernel[0]: vm_compressor_fastwake_warmup (7450 - 12878) - starting
    Mar 20 18:30:09 {COMPUTER NAME} kernel[0]: Previous sleep cause: -60
    Mar 20 18:30:09 {COMPUTER NAME} kernel[0]: Previous shutdown cause: 5
    Mar 20 18:30:09 {COMPUTER NAME} kernel[0]: AppleThunderboltNHIType2::prePCIWake - power up complete - took 0 us

    This happened again at about 31% power, again unplugged.   Previously, I had plugged in the power before pressing the power button, but this time I pressed the power button before plugging in.  The display showed me the out of power icon.  Only on plugging it back in was I able to power up the laptop again.
    Is it possible there's a bug either with the displayed power or how remaining power is detected?

  • Why does my Macbook Pro battery not even last me 2 hours even just browsing the internet or typing a document?

    So my Macbook Pro 2011 that isn't even a year and a half old only lasts me about 2 hours of battery.  My brightness is set to only 4 notches most of the time and I mostly have google chrome and itunes or spotify open when I am using it.  I have to charge it about 2 times a day.  My old original unibody macbook lasted a longer time than this.  Today, my fans were running faster than normal and my battery drained 20 percent in less than a half hour. 
    Here is all of my battery/power info:
    Battery Information:
      Model Information:
      Serial Number:          xxxxxxxxxxxxxxxxxxx
      Manufacturer:          SMP
      Device Name:          bq20z451
      Pack Lot Code:          0
      PCB Lot Code:          0
      Firmware Version:          406
      Hardware Revision:          2
      Cell Revision:          158
      Charge Information:
      Charge Remaining (mAh):          2545
      Fully Charged:          No
      Charging:          No
      Full Charge Capacity (mAh):          6147
      Health Information:
      Cycle Count:          371
      Condition:          Normal
      Battery Installed:          Yes
      Amperage (mA):          -2085
      Voltage (mV):          11092
    System Power Settings:
      AC Power:
      System Sleep Timer (Minutes):          25
      Disk Sleep Timer (Minutes):          10
      Display Sleep Timer (Minutes):          15
      Wake on AC Change:          No
      Wake on Clamshell Open:          Yes
      Wake on LAN:          Yes
      Display Sleep Uses Dim:          Yes
      GPUSwitch:          2
      PrioritizeNetworkReachabilityOverSleep:          0
      RestartAfterKernelPanic:          157680000
      Standby Delay:          4200
      Standby Enabled:          0
      Battery Power:
      System Sleep Timer (Minutes):          20
      Disk Sleep Timer (Minutes):          0
      Display Sleep Timer (Minutes):          15
      Wake on AC Change:          No
      Wake on Clamshell Open:          Yes
      Current Power Source:          Yes
      Display Sleep Uses Dim:          Yes
      GPUSwitch:          2
      Reduce Brightness:          Yes
      RestartAfterKernelPanic:          157680000
      Standby Delay:          4200
      Standby Enabled:          0
    Hardware Configuration:
      UPS Installed:          No
    AC Charger Information:
      Connected:          No
      Charging:          No
    Here is all the processes my mac was running today:
    http://pastebin.com/z91Sp3Kk
    I would greatly apprecieate any feedback or help that anyone could give me.  I don't even do processor intensive tasks so I don't know why my battery isn't lasting me more than 2 hours.
    Thank you.

    if you look at this process...
    39484  Shockwave Flash (Chrome P me         53.5     189.5 MB        1.05 GB
    it was using 53.5% of you CPU. Which if used over a long period of time, a lot of battery will be used and it will drain quickly, try figuring out what this is and use it less often, or try deleting it if it is not important.

  • Why does my Macbook pro 2008 not recognize  my external dell flat monitor(TV)?

    Hello all ,
    Its hooked up with a dvi cable from mac dvi port to dell monitor dvi port. My macbook is running mountain lion.
    The Monitor light on the front  blinks green and then goes into " power save mode" a black screen.
    Thanks for any ideas on how to get this external monitor working.

    Reboot, then try this
    http://www.ehow.com/how_5811316_connect-macbook-dell-external-monitor.html
    I'm really guessing here actually since no one answered your post.
    You might find better luck searching on Google "Macbook pro plus Dell monitor" for the most recent information.
    The SwitchREsX is supposed to be very capable and enable more resolutions for other monitors besides Apple ones.
    I think you can hold option/alt when clicking on Displays in System Preferences for a more complete list of options.
    Sorry I can't be of more assistance.

  • Why does my macbook pro keep shutting down with a charged battery

    Why does my Mac book pro keep shutting down? I lose everything I am working on when it shuts down  help

    kva,
    which model MacBook Pro do you have? Is it running Mac OS X 10.5.5? If not, which version of OS X is currently installed on it?
    Are you running on battery when it shuts down, or are you running on AC when it shuts down, or does it happen in either case? Which app are you working in when it shuts down? Does it happen only in that app, or does it happen no matter which app you’re working in?

  • Macbook pro charger not working sometimes

    Sometimes my macbook pro would not work.. but then other times it would work.. I don't know what's going on and what to do to fix it. My charger also started to be like this today.. on my 1 year anniversary with this macbook -_- Any solutions to?

    Do a SMC Reset and follow the Magsafe links here
     Cheat sheet to help diagnose and fix your Mac
    Backup your data!
     Most commonly used backup methods explained

  • The sound on my macbook pro is not working

    The sound on my macbook pro is not working. When I increase the sound, the icon appears as if everything is working, but no sound comes from the speakers. Earphones don't work either. I have tried a PRAM reset but at times, this doesn't even work. It's really frustrating having to restart my computer every time I want the sound to work, and even when I do that, theres a 50 50 chance of it working again. It generally happens after my laptop goes to sleep and I wake it up. Has anyone else had this problem and fixed it or even know what caused it?
    There are a lot of discussions around the earphone jack but I have checked that. I've tried a PRAM reset which hasn't worked, and my sound output is set to Internal speakers.
    HELP!!

    Hopefully one of these steps should solve the problem.
    1. System Preference > Sound > Output > Internal Speakers
        Highlight  Internal Speakers / Headphones
        Make sure Mute is not enabled.
    2. Remove the headphone.
        If you see red light in the headphone port, plug the headphone
        in and out of the port 5 or 6 times to flip the microswitch inside.
        Sound output may be stuck in the digital mode.
    3. Reset SMC.     http://support.apple.com/kb/HT3964
        Choose the method for:
        "Resetting SMC on portables with a battery you should not remove on your own".
    4. Applications > Utilities > Audio MIDI Setup
        Audio Devices window
        Side Bar
        Click the Built-in Output.
        Under Mute any of the boxes checked? If so, uncheck it.

  • The "A" key on my macbook pro is not working Can I fix it myself?

    The "A" key on my macbook pro will not work.  How can I fix it?
          -----Earnie---------

    Don't use any cleaning spray. Wipe with a moist but not wet microfiber cloth.
    1. Reset SMC.     http://support.apple.com/kb/HT3964
        Choose the method for:
        "Resetting SMC on portables with a battery you should not remove on your own"
    2.Reset PRAM. http://support.apple.com/kb/PH4405

  • One of the key on my macbook pro is not working properly, can it be fixed by a cleaning spray or something. there is lot of dust in where I live and thought that might be the culprit. thanks Jason

    one of the key on my macbook pro is not working properly, can it be fixed by a cleaning spray or something. there is lot of dust in where I live and thought that might be the culprit. thanks Jason

    Don't use any cleaning spray. Wipe with a moist but not wet microfiber cloth.
    1. Reset SMC.     http://support.apple.com/kb/HT3964
        Choose the method for:
        "Resetting SMC on portables with a battery you should not remove on your own"
    2.Reset PRAM. http://support.apple.com/kb/PH4405

  • Macbook pro is not working with Canon pixma iP1500, but has previously.  The printer works with an old PC without trouble.  "printer is offline" message when this printer is plugged into macbook.  Any clues to get it to work?

    Macbook pro is not working with Canon pixma iP1500 but has previously.  Printer works with an old PC but macbook shows "printer is offline".  Any clues?

    Hello Betty7,
    Please let me take a moment to say "Welcome" to the HP Forums.
    I hope you enjoy your experience!
    I see that you are having an issue with getting the printer reinstalled. 
    I suggest that we start off by running the HP Print and Scan Doctor.  If the Doctor fails, please let me know where it fails as well as any error codes it may generate.
    Thank you for your time.
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • Why does my MacBook Pro and Mac Pro keep freezing?

    Why does my MacBook Pro freeze?
    MacBook Pro
    2.4 GHz intel Core2 Duo
    4BB 1067 MHz DDR3
    OSX 10.6.8 Snow Leopard
    I turned it on and I went to safari to look things up. Safari froze and then the whole thing became unresponsive - the mouse could move the cursor but it couldn't open any programmes.
    Tried safe boot several times. No help.
    Tried to repair disc permissions. The first time it got a little way then said 'user stopped repair' or something  - though I didn't touch it. Tried again it got all the way through and said 'repairs complete'. But no help.
    Couldn't clear cache etc as couldn't get to the relevant part to do it.
    Opened in single user mode. Ran the fsck -fy thing twice. First time it said both “The volume appears to be OK” AND “FILE SYSTEM WAS MODIFIED.” In 2nd run it just said  “The volume appears to be OK”. No help.
    Booted it up from the Superduper bootable backup version on a USB external drive. It seemed to boot up ok but then tried to click on something and the same thing happened - spinning beach ball and it just hung.
    Erased hard drive and reinstalled snow leopard but it just does the same thing. Suggesting a hardware issue not software but...the Eerie thing is, we tried backup version on boyfriends Mac Pro and it worked fine on there but 24hrs later his Mac Pro has got exactly the same screen freezing, unresponsive issue. Could this suggest there's something evil lurking on my back up? Can't get an appointment at Genius Bar until next week and need to get some work done, so hoping someone might have some ideas?
    Cheers
    Kerry

    KaiDonald wrote:
    ... does Apple products work much better with using Apple routers?
    While a genuine Apple router is likely to result in success, the reason for having one instead of another product is that it eliminates a lot of uncertainty. For example, we do not know the model D-Link product you have so no one is in position to speculate what the problem might be. Also, it makes support on this forum easier since there are only three AirPort models to choose from and they all work more or less the same.
    Generally speaking your iPods, iPads, MacBooks, and AppleTV ought to work with any router though, provided it is fairly recent and meets accepted industry standards. If in doubt you can purchase an AirPort Base Station, which comes with 90 days of free telephone support. If it does not result in any improvement for you, you can always return it for a complete refund. The return period is 14 days and be sure to keep all material - receipt, box, manuals, etc...
    If you elect this option be sure to follow its installation instructions, the most important of which is to power down your modem prior to connecting the AirPort Extreme, Express, or Time Capsule. All your other equipment will need their network settings adjusted to "forget" the D-Link network and connect to the new one.

  • Why does my macbook pro "goes to sleep" when charging?

    Why does my macbook pro "goes to sleep" when charging? It is working fine without charging but once I attach the charger to my laptop, it just blacks out or goes to sleep mode and I can't wake it up unless I unpluck the charger.
    I read from threads that it is a logic board problem....How do I solve this problem?

    Try an SMC reset. Follow the method for "a battery you should not remove yourself."
    http://support.apple.com/kb/ht3964

  • Please can someone help,my in built camera on my Macbook Pro is not working what can i do to activate it back.

    Please can somone help my in built cameral on my MacBook Pro is not working, the green light does not show again and the camera is not working . what can i do to active it back.
    Semako

    Yuu can try to reactivate your iSight camera by opening up iMessage.. navigate to Preferences/Audio Video,and then click on Camera. IT shoudl be grayed-out if you only have one camera hooked up to your machine. If you have an external camera, then disconnect it from your machine. 

  • My charger for my MacBook Pro is not working

    The charger cord for my MacBook Pro is not working. This happened before but I do not remember what the tech guy had me do. It was a simple fix....

    If the SMC reset does not work check for contamination or stuck pins:
    Troubleshooting MagSafe adapters
    http://support.apple.com/kb/TS1713

  • Why does my macbook pro retina display shutdown while entering the administer account

    why does my macbook pro retina display shutdown while entering the administer account

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and  Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Maybe you are looking for

  • Windows XP mode with Virtual PC will not install / two problems

    Hello!  I posted this on the Microsoft Windows Answers forums and a moderator there suggested I post it here instead.  I also searched here for similiar problems but did not find anyone having the exact same problem as I am having.  Also for some rea

  • Flash menu not showing up in IE, but other flash is

    I downloaded a menu from f-source.com ( http://f-source.com/buy/adobeMenu/ to be specific) and finished my site up. it works fine in mozilla platforms but does not show up at all in IE - i have a feeling it is the dreamweaver 8/IE bug but don't know

  • JavaScript works until copied to another page ???

    I'm trying to use a little JavaScript mortgage calculator script. I have it on a page by itself, and it works just fine: http://carolinawebsolutions.com/carolinamornings/mortgage-calculator.htm ...but when I paste it onto an existing page with other

  • Default behaviour based upon ACCTYPE

    Hello, I am a new BPC user and so, I would appreciate any help provided. I have done a lot of web search on this and aside from a couple of articles on SDN, I have not managed to find anything on this. I have previously posted a question on a similar

  • P1102W SOFTWARE MUST BE RELOADED EVERYTIME I TURN THE WINXP COMPUTER OFF. PIECE OF JUNK

    I WAS LOOKING FOR P1006 LASERJET PRINTER WHICH I LOVE AND COULD NOT FIND ANOTHER ONE. I BOUGHT THE CLOSEST THING TO IT, A HP 1102W LASERJET ON MAY 24TH 2010 FROM STAPLES. I ALWAYS FOLLOW THE PROPER INSTALLATION SEQUENCE.NOTHING BUT PROBLEMS. I HAVE T