Why does not my iPhone 5S work on LTE of Plus GSM network in Poland although my model supports LTE Band 3?

am My iPhone 5S does not support LTE of the Plus GSM network in Poland? It works in Band 3 and my model supports that band but it is not possible to use LTE although it works on my other Android phone. The network operator suggested contacting Apple.

Thank yo Tim, but actually I beg to disagree with you about that I chose to use the wrong carrier. But I have not given all details of the story:
When I was buying the iPhone at an Apple store in the US I explicitly asked whether LTE would work on my network in Poland,which uses LTE Band 3. She was very nice and checked something in the specifications and said that the model I would buy supports this band so that everything would be fine.
Unfortunately back in the country it turns out it does not work not and I expect Apple to take a stand on that. I have already filed a complaint on Apple helpline. I hope they will solve the problem...

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