Why does Premiere Pro not show in the Creative Cloud

I just bought the montly membership, paid, got the confirmation, but still Premiere Pro does not show in my Creative Cloud options - under audio/video it only shows  and Photoshop, Prelude and Audition.
When I use the link in the email confirmation that I received I can press 'getting started'.
This leads me to the online Creative Cload Download - when I scroll to Premiere Pro, click on download I go to the next page, but still the program does not show?
What should I do differently? I am logged in already.
Please help me!

Do you have a 64-bit machine?  Normally the listing will only include programs that your machine is capable of running.  Check your machine capabilities against the requirements for Premiere Pro and see if it comes up short.
http://www.adobe.com/products/premiere/tech-specs.html

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