Why does redemption code for photoshop elements 12 not working ?

Followed instructions to a t and still can't retrieve serial number. When you purchase with a disc, key should be on disc envelope like most software .I . am ready to return this frustration pretty soon.

Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

Similar Messages

  • My redemption code for photoshop elements 12 does not work

    I purchased Elements 12 from Best Buy.
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    I have tried support and trolling through internet without success.
    does anyone have a solution?

    You need to contact Best Buy and resolve it thru them.  They will have to provide you with a valid code.

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    Redemption code from Photoshop Elements 12 purchased from Best Buy does not work 'Oops! This code doesn't seem to be active. Please contact the retailer you purchased the card from, or use a different code.'   I have an invoice and the pickup notice from Best Buy.   What other information does Best Buy need?   What will they do?   Will I get a new box?   What happened to the days of just typing in a simple s/n?   

    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • How can I get a verification code for Photoshop Elements 7 ?

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    SO I CAN SEND EMAIL WITH PHOTO.  WOULD SOMEONE TELL ME HOW
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  • I can not get my redemption code for photoshop

    Hi, I bought photoshop on JourneyEd about a month ago and I can't get it to download. I don't know my redemption code and the serial number aren't working. Please help me out?

    First of all, "we" are not Adobe.  Read my previous post carefully.
    Just a clarification in general:
    BOILERPLATE TEXT extracted from the FAQ:
    https://forums.adobe.com/thread/375816?tstart=0
    Do not be abusive or aggressive in your tone.
    An aggressive, demanding, accusatory or abusive sounding post will often evoke an aggressive or abusive and unhelpful reply.
    Remember, you are not addressing Adobe here in the user forums.  You are requesting help from volunteers users just like you who give their time free of charge. No one has any obligation to answer your questions.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Secondly, for all you guys who have bought from "JourneyEd" at unreallistically low prices, I just googled that and learned that it appears to be a disreputable company through and through.  You may very well have gotten ripped off.  Adobe has nothing to do with that.
    40 JourneyEd Reviews - 2.7 Star Rating of Journeyed.com | SiteJabber
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Finally, if you did buy legitimately  and directly from Adobe, then we, the user volunteers, still cannot help you in this forum.
    Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
    Click on the link below, and after that click on "Still need Help? Contact us."
    Then on the next page, click Chat.
    There is also a phone option. 1 (800) 833-6687
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  • Redemtion code for photoshop elements 12

    The redemption code that I have for the photoshop elements 12 & premiere elements 12, that I bought yesterday, is "not active". I've made sure the numbers and letters are all correct, I even returned the product to Best Buy to make sure they activated it and they gave me a new one that they made sure to scan the code on the out side to "activate". Still the same massage and I can't find a way to just contact Adobe directly, so here I am. Please Help!

    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • New Mac: Why are CC and Photoshop Elements not working when Lightroom and Reader are fine

    Last week I changed computers (swapping an old Mac for a 13-in MacBook Pro Retina running OSX Yosemite 10.10.3. I copied all my data over to the new machine using Migration Assistant.
    All programs work fine (including my copy of Lightroom 3 and Reader XI). But my CC and Photoshop Elements 10 do not. I have tried uninstalling both, but whenever I try to reinstall PE10 from its disk or download it just stops almost at the end. I then I get an "initiation failed" message, along with a request to download the now defunct "Support Advisor" app!
    I cannot download Adobe Application Manager, or the CC desktop app either - for the former I get an "initiation failed" message, along with the "download Support Advisor" app" message again! For the latter I get a message saying "Adobe Creative Cloud Is Needed to Resolve this problem - however it is missing or damaged." Then I get a message and a link to download Creative Cloud. Then when I've downloaded it and I click on the installer... it runs for a bit and then I get the message again: "Adobe Creative Cloud Is Needed to Resolve this problem - however it is missing or damaged." And I get a prompt and link to download the CC app. Guess what happens next? And so it goes on. And on and on, in a tedious circle.
    This is incredibly annoying and frustrating as I have work to do! Anyone have any ideas what's happening?
    Cheers
    K

    do not use migration to install adobe programs.
    you should uninstall and clean whatever you've done, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    then dl the cc desktop app to your new computer and use it to install your adobe cc programs, Download Adobe Creative Cloud apps | Free Adobe CC trial
    if you have non-subscription adobe programs, use the installation files for them:
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5 | 1
    Contribute:  CS5 | CS4, CS3 | 3,2
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Photoshop Elements not working right after not using for several months?

    Have Photoelements #10 on this computer. Have been away, using #10 on another computer, now back and PhotoElements #10 is NOT working properly?

    Hi,
    Please try couple of probable solutions as mentioned below:
    Solution 1:
    1. Close Elements.
    2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
    3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
    Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
    Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.
    Solution 4:
    On the drive on which you have installed PSE,on my machine it is on C:
    Go  to C:\Program Files\Adobe\Photoshop Elements  10\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain  plug-in. Remove that plug-in from that location and copy it somewhere  else.
    Now launch PSE and check if it works.
    For related post for Twain please see this:http://forums.adobe.com/message/2954743#2954743
    Thanks,
    Garry

  • Photoshop elements not working

    when i open photoshop elements, i have the option of new project open project or organize it doesnt matter what i choose when i click on any of them the program closes and does not open the desired action. i just installed this program in december and havent used it but twice.

    Hi Adam014,
    Which version of PSE you have on your system? Also your OS?
    Are you sure that PSE is correctly installed on your system. Please check C:\Program Files (x86)\Adobe\ for the corresponding folders for Organizer and Editor.
    Can you try running of these programs directly from inside?
    If you have Win, please try running Organizer by double clicking this exe. -> C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsOrganizer.exe (On a 32-bit machine, it would be Program Files). On MAC, try running Adobe Elements Organizer 10 from Applications directly.
    Please let me know the result.
    Thanks
    Andaleeb

  • Why does power nap time machine backup not work on my August 2012 macbook pro retina?

    Hello. I got a MacBook Pro with retina display in August of this year 2012. I have done the SMC ? firmware update and I have 10.8.2 installed on my machine. Power nap still doesn't seem to work. I have the button in energy saver preferences and I have clicked it so it looks like power nap should work. When I am running Time Machine backup with the time capsule and I close the lid (plugged into power) it appears that no progress is made when I reopen the lid. I have closed the lid with activity monitor running and with network displayed. When I reopen the lid it may take up to one minutes to come out of sleep. When it does come out  of sleep I can see that there has been no network traffic.  Eventually, time machine backup resumes and I can see several megabytes per second. When I closed the lid overnight, just to make sure backup didn't restart after lid closing, I saw that no progress had been made in backup when I reopened the lid.
    What options are left if I already have 10.8.2 and I have done the required firmware?  One person has mentioned a clean install but I really don't like to have to reenter all the different passwords and all the different preferences again unless that's absolutely necessary. Are there any other options left to try before a clean install?
    One other bit of information.  I have filevault turned on; however, it looks like others have a working power nap even with file vault enabled.  If this is not an option, the power nap button should be grayed out when the machine is in filevault.
    Thank you for any help.

    Yeah I still have the same problem BTW; it still does not work.
    The second I open the lid and take it out of sleep mode, it starts to backup automagically, but when it's sleeping EVEN when it's connected to AC power, TM backups do NOT work to my OS X Server. 
    I don't understand what the problem is here.
    I didn't before but I do have FileVault turned on now -- should that make a difference?
    In either situation it didn't work, but now that I think about it, I could understand why it wouldn't backup while asleep.  Apparently the encrypted volume will stay encrypted during sleep and even at the lock screen; it's not until you open the lid and log in from the lock screen that it will unlock the encrypted boot volume.
    But even still, I did *not* have FV turned on before, and this still did not work.
    Is there some third party solution that can do what I want this to do?
    Here's my use case:
    1.) I have a mac mini at home that I use when I'm at home; it runs OS X server.app (bought and paid for) and has TM server turned on.
    2.) I have a laptop that I mainly use at work and I don't use at all when I come home (ie. when I'm ready to head home for the day I close the lid and don't open it until I'm back at work the next day, but the laptop does come home with me every day).
    What I want to have happen is this:
    1.) The minute my laptop enters my home wifi lan (even though it's still asleep with lid closed) I want it to automatically backup the boot drive.
    I thought that's what Power Nap was supposed to do, but then I found out that in order for this to work, you have to be connected to AC power; so then I tried that -- ie. every day I come home, I put my laptop in a docking station that has AC power, but TM backups while lid closed / sleeping STILL do not occur!
    Thanks for your help everyone...Looking forward to a solution that works.
    EDIT:
    I found this thread:
    https://discussions.apple.com/thread/4158709
    "It looks like Power Nap doesn't perform Time Capsule backups when the MacBook Air screen is closed."
    So apparently that is yet *another* requirement to get powernap working.  The lid can not be closed. 
    What is the difference between sleep with lid open and sleep with lid closed!?

  • Photoshop Elements not working with Yosemite

    After upgrading OS to Yosemite I could not get Photoshop Elements 11 to work properly - sluggish operation and brushes not working.  I upgraded to Elements 13 but it gets sluggish as time passes and some of the filters don't work.  It is frustrating to say the least as I do lots of photo processing and it just takes too long now.  Can anybody help?

    Hi,
    We sincerely apologize for the problem customers are facing while using a trackpad with Photoshop Elements 11 & 12 on Mac OSX 10.10 (Yosemite).
    We have been actively working with Apple to resolve this problem as quickly as possible. We're hopeful this will get completely resolved in an upcoming update of Yosemite(MAC 10.10).
    In the meanwhile, you have two options to work around this problem:
    1. Option1: Use a mouse instead of the trackpad
    2. Option2: Install a plug-in which should workaround the problem
    Plug-in installation instructions:
    1. Close Photoshop Elements
    2. Download this zip file to a location you can easily find (e.g. your desktop)
    3. Unzip the file, WhiteWindowWorkaround.plugin, and move it to the Plug-In folder:
    • For Elements 12 – //Applications/Adobe Photoshop Elements 12/Support Files/Plug-Ins/
    • For Elements 11 - //Applications/Adobe Photoshop Elements 11/Support Files/Plug-Ins/
    You can verify the plug-in is installed by launching the Photoshop Elements Editor and choosing Help > System Info... Scroll to the bottom of the text in the dialog and look for the plug-in name "WhiteWindowWorkaround.plugin".
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    If you are using a stylus in conjunction with a trackpad, you might see issues with your trackpad. Workaround in this particular case is to use mouse instead of the trackpad.
    Hope this helps!
    Regards,
    vaishali

  • Updates for photoshop will not work/wont open raw images

    I have tried to update my photoshop and numerous times to open raw images in photoshop and it wont work, everytime i try to do it the installation fails and doesnt explain why and example is :
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      Installation failed
      Adobe Device Central CS5.0.1
      Installation failed
      Photoshop 12.0.2 update for Photoshop CS5
      Installation failed
      Photoshop Camera Raw 6.3 Update
      Installation failed
    can anyone help?

    Might be helpful if there are any more specific messages being shown to list them.
    Just passing on what I've read:  Some people using PCs have reported that removing Photoshop, reinstalling from their original media, then updating to the very latest works where they haven't been able to get the software updated via the integrated process.  I don't know whether this applies to Mac, but it could represent something to try if you run out of options.
    But before trying that, have you tried doing a manual installation of the latest updates?  You can download the appropriate one(s) directly from the following:
    http://www.adobe.com/support/downloads/product.jsp?product=39&platform=Macintosh
    http://www.adobe.com/support/downloads/product.jsp?product=39&platform=Windows
    -Noel

  • I am a student and have received my redemption code but it will not work to get a serial number

    I am a student and have received my redemption code but it does not work to get a serial number

    What happens? How are you trying to redeem it?

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