Why does the elements 13 change resolution when going into the editor -- it is huge and unusable

why does the elements 13 change resolution when going into the editor? -- it is huge and unusable

Many mysteries...
Which is your OS version ?
Your screen is 1920 by 1080 pixels.
The problem appeared after having worked normally.
When we select a picture from the organizer (album) and click on the edit button.  The editor software changes the entire computer resolution from 1920 x 1080 to   640 x 480 (very unusable).
That's not clear for me: did you click on the 'Edit' button on the bottom right part of the organizer, or did you use the menu or the right click popup menu to open the editor? In the second case, you are in the editor workspace.
We tried right clicking on the Elements 13 icon, select properties and under compatibility we made sure that "run in 640 x 480 screen resolution" was de-selected, and it was.    Cannot find any properties window for the editor?  
The editor has its properties in the 'Edit/preferences' menu, but there is nothing about resolution there.
Just to be sure : when you are in the organizer with the left 'Folders' panel shown, you highlight one of those pictures to edit. Then you right click and choose to "go to folder". Do the images are shown as 'offline' ? If that is the case, the original are on an external drive which is not connected, and what you are seeing is a 'preview' copy on your computer with 640 x 480 resolution.

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