Why does the export to word from adobe conversion tel me everytime their is a problem when I attempt

Why does the new export from PDF to Word programme tell me evrytime that thier is a problem with the export?

Hi Tony,
Have you tried submitting your documents via the ExportPDF web interface: http://exportpdf.acrobat.com/signin.html ?
Could you also open one of these files in Adobe Reader and choose File > Properties.  What does it say next to 'Application' and 'PDF Producer'?
-David

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