Why has my iPad stopped getting IMAP emails?
Why has my iPad stopped getting IMAP emails? It has been fine for months and I have the same settings on my iPhone which continues to work fine?
iOS: Troubleshooting Mail
Symptoms
This article provides troubleshooting steps for Mail issues you may encounter while using your iPhone, iPad, or iPod touch.
Resolution
Try these basic troubleshooting steps first
Tap Safari and attempt to load a webpage (try any webpage). If you can load a webpage, then your device has Internet access. If you are unable to load a webpage, follow these troubleshooting steps.Try to use an alternate Internet connection if available:
Try a different Wi-Fi connection
If your iOS device has an active cellular data plan, tap Settings > Wi-Fi and turn off Wi-Fi.
If the affected email account is provided by your Internet provider, see if your issue is resolved while connected to your home Wi-Fi network.*
Log in to your email provider's website to ensure that the account is active and the password is correct.
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Choose the affected email account, then tap Delete Account.
Add your account again.
Specific issues
Alert: "Cannot get mail"
This issue is often caused by an incorrect password. Be sure you have entered the correct password. If you have enabled two-step verification through your e-mail service provider, please contact them to see if you need a special password for your iOS device.
Alert: "Unable to Move Message"
Tap Settings > Mail, Contacts, Calendar, then choose the affected email.
Tap Account.
Tap Advanced.
Tap Deleted Mailbox and ensure it is set to Trash.
After you have made your changes, tap Advanced > Account, then tap Done.
Note: If your issue is still unresolved, repeat steps 1 through 3 and then tap IMAP Path Prefix, then Inbox. When complete, tap Account, then Done.
Alert: "MFMessageErrorDomain error 1032"
To resolve this issue, remove your email account and then add it again. To do so, tap Settings > Mail, Contacts, Calendar.
Choose the affected email account.
Tap Delete Account.
Add your account again.
Additional Information
Learn how to set up or add an email account.
Get help troubleshooting iCloud mail.
Source: http://support.apple.com/kb/ts3899
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Why has my ipad stopped receiving emails
Why has my ipad air with the latest IOS 8.2 suddenly stopped receiving Emails although I am still able to send emails out.
Greetings d.gatfield,
Welcome to the Apple Support Communities!
I understand that you noticed that Mail on your iPad will still send email but not receive email after the latest iOS update. To troubleshoot this issue with receiving email, I would suggest working through the suggested troubleshooting steps located in the attached article.
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Cheers,
Joe -
Why has my b210 stopped printing apps. emails and other ok.
i just bought a photosmart b210 and it worked fine. having lots of fun printing stuff off the apps etc. sent an email incl pics and they were fine. now it wont print apps anymore - takes ages and then just goes back to the main menu page. it print from word still. any ideas?
Well - just to update, I finally got it to print but the eprint centre keeps telling me it is not connected when it is and I cant find a way to try to reconnect it. any clues at all??Hello hilaryp2,
I am sorry that you are having this issue with printing from apps! Based on your post there are a couple of reasons why this could be happening.
Your Internet Service Provider could be busy or updating servers.
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The ePrint servers could be receiving updates.
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It is not common for it to be the last two reasons in the list since ePrint and apps have been working fine.
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If these steps do not resolve the issue please post again with further details. I will be glad to assist you further if necessary. Thanks!
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Why has my iPad stopped using my phone number to send and rec iMessages?
A few problems since IOS 7 came out. I updated my phone to this miserable IOS7 and now my ipad will not send or receive texts on my ipad. I also do not have the option of putting the phone number in when it was there before. What happened?
I also can not text my sister after she switched back to android from iphone. My phone keeps defaulting to imessage. My ipad will not text her at all. (but that may be a thing about imessage not liking texting.) Which brings up what good is imessage if it will not send a text to someone? All my other devices, blackberry, samsung etc text between themselves regardless. Apple should allow imessage to realize it is not an apple phone and text to it.
So, what is the deal?Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
Why has my ipad stopped connecting to the server?
About two days ago my ipad stooed connecting to the web. All the apps and browser pages oome back saying they cannot connect to the server. However I have an phone and a pc that are both connecting to the web fine through the same router. The ipad says it is connected to the router no prob. What next?
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
• Launch Settings app
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• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Why has my ipad mini stopped connecting with my iPhone 4S? I used to use it to download books, or transfer emails to my ipad mini. It was fine 3 days ago, now I get a message saying " cannot join with iPhone" Any help greatly appreciated.
You can try resetting your iPad and iPhone by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the problem persists. -
why has my iPad suddenly stopped connecting to yahoo and gmail through my router? PC and BlackBerry linking normally.
yahoo having issues check their website should work soon
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Why has my ipad lost connectivity to the AT&T cellular data network after upgrading to iOS 8.1.2? My iPad is model #MD367LL/A, 32 GB WIFI + Cellular, about 2-1/2 years old. It;s been working perfectly up until now. I have no problem on my home WIFI, or through personal hotspot working through my iPhone 5.
I have worked with AT&T, replaced the SIM card with a new one, and done a backup/restore to factory settings, all with the same result that when I turn Cellular
Data on, with or without Enable LTE, it goes into "searching" mode, or reports "no service". My iPhone 5 works perfectly on iOS 8.1.2, on Cellular. I've browsed the blogs and have tried Apple's suggested fix, all to no result.
Oddly enough, every once in a while I do get connected to the network for a short ime (minutes), but it always returns to "searching".
I've filed a report with Apple, along with a request that they contact me, but no results yet.
Help? (and thank you).Hello razmee209. Thank you for your response. I spent the better part of yesterday working with Apple Support. They tried their best, to include backing up photos to my HP laptop, backing up the iPad to iCloud, then resetting the iPad in total. Same problem. I restored from the cloud to recover my apps, same problem.
AT&T installed a new sim card - same problem. I spent time with AT&T Support yesterday, too. In both cases, (Apple and AT&T) the support techs who worked with me were extremely polite, courteous and helpful to the best of their abilities, but I think the problem lies deeper, and nobody at Apple is admitting they have a problem with iOS 8, that I'm aware of.
I didn't have this issue before I upgraded to iOS 8.1.2.
Everything else with the iPad works fine: WIFI, Personal Hotspot, email, all my apps, etc.
In browsing the web for this issue I see that many other folks have the same problem. I filed a report with Apple this morning, requesting that they contact me, but no word yet. I was going to go to iPhone 6, and had been considering the iPad Air 2, but I see reports of this problem with those units as well.
At this point I don't think I'll be spending any more money with Apple, at least not till this issue is resolved.
Thanks again for your response and suggestions. -
Why i also can't get the email to confirm my developer account?help!
why i also can't get the email to confirm my developer account?help!
what can i do?http://support.apple.com/kb/HT1212?viewlocale=en_US&locale=en_US
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
My iPad quit getting my email?
What do you mean when you say, "It just stopped all at once?"
Does the Mail app open and stay open? Or does it quit back to the home screen?
Please provide a few more details of how it is not working. -
First off, i think it's sad that i have to use my non apple device to post this question... Why has my iPad become absolutely useless after updating to iOS 8.1? I am unable to use my mini because it crashes, slow performance, major battery drain.
Restore iPad to Factory Default; do not restore from backup. It may be the cause of the problem.
Settings>General>Reset>Erase all content and settings -
Why has my iphone stopped picking up my callendar via icloud
Why has my iphone stopped picking up the Outlook calendar on my PC via icloud?
Have you checked document and data syncing is enabled in settings > iCloud and iCloud is enabled in settings > Pages.
For future reference, you might also consider backing up documents created or edit on your mobile device by sharing a copy to iTunes. -
Why has my cell stopped syncing pics to my computer
Why has my cell stopped syncing pics to my computer?
Michelle
We will need more info.
For instance -
1. Are you on iCloud on both devices or Skydrive etc
2. Is XP fully up to date and are you running the latest IOS for iphone 5
3. Is wifi turned for iPhone 5 and for your PC
Was it working before? What changed to have it not work?
Cheers -
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