Why have I been charged twice and what for?

I have been charged two amounts, I presume for my landline to skype service. I would like to know why, and what this payment has been taken for? I Have been using this service since 2011 and cannot remember this happening before.
PayPal states that [email protected] is to be used as the customer service email, which has an auto responder stating that the email address is no longer in use. The message directs me to manually find and use a contact form which I could not find.
This has left me incredibly frustrated, to the point that I would like to cancel this subscription immediately.
Please contact me as soon as possible.

Those are just the system checking that there is a valid account in the bank and that there are funds available. Those are only pending charges, they will not be completed and no funds will actually be removed from your account.

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Why have I been charged twice for my cloud subscription

DSSY005121537DT
it would appear that Adobe thinks deaf or hard of hearing people do not use their products, or else why would they insist on calling their help line.
Is this in contravention of Disability Discrimination Act (UK) or the equivalent in US.
My question is simple, why have you taken 2 payments out of my account.
Mark Waterhouse

Hi Mark,
We are really sorry for the incovenience . I have checked the Transaction number that you have provided and i can confirm that there is a credit for the duplicate payment . The money was credited back in your account on the 4rth January 2013.
Regards,
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TS4268 Why have I been charged for iMessage activation now, when I have been using iMessage for more than one year?

I received a message on my iPhone saying that some charges could be applied due to activiation of iMessage. My question is: why have I been charged now, if I had already activated iMessage and I have been using it for more than a year.

We are basically users and can't really help with activation. So unless a staff member can check in, you need to speak to Customer Service.
http://helpx.adobe.com/x-productkb/global/service1.html
Serial number and activation chat
or
800-833-6687
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How have i been charged twice for a song that i still havent got

how have i been charged twice for a song that i still havent got

I'm just guessing since you provide so little information about your situation, but look under the Store menu in iTunes for the "Check for available downloads" command and run that. You may find the tracks there to be downloaded.
If not, and/or if you are certain you've been double-charged (and one charge wasn't the normal hold placed when you first enter a credit card), contact the iTunes Store Customer Service department from their Support page (select the category and subcategory closest to the issue you're reporting and you'll find either an "Express Lane" button - just follow the instructions to get to the contact form, or an "Email Us" button) and explain the problem to them.
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Why I had been charged twice for one application

Why I had been charged twice for one application

No one here has any idea.
You need to contact iTunes customer support.

I just used a firewire connection to transfer files from an older MAC to a newer MAC. My newer MAC has lost all that was on it, and all the applications are opening like they have never been used before and asking for Rosetta. Help!!!

I just used a firewire connection to transfer files from a PowerBook G4 to a MacBook Pro. The MacBook Pro has lost all that was on it, and all the applications are opening like they have never been used before and asking for Rosetta. How do I find all my files on the MacBook Pro, or undo what I have done???

IGNORE the last post: he thought you are using Lion or Mountain Lion.
Since you are using Snow Leopard, you need to install Rosetta. It can be found on your Snow Leopard Install DVD in the Options section.
Once installed all should be well again.
Also, if your computer is connected to the internet when the Dialog Box about PowerPC applications comes up, it MIGHT allow you to download Rosetta from the internet. There has been some discussion that Apple has discontined internet download of Rosetta into Snow Leopard.
Someone else will have to address your lost files problem.

I have been charged twice by Apple for the Enrollment Program Renewal. Where shall I ask for the refund of double charge?

I have been charged twice by Apple via my credit card. However I cannot find out where to apply for refund. I would appreciate your assisstance.

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT5622 Hi, I have been charged twice by apple for some music I have purchased on itunes, how do I go about resolving this? thanks

Hi,
I've been charged twice for downloading music off itunes, how do I go about resolving the issue in order to claim my money back,
thanks,
Nick

You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Purchased Creative Cloud complete on Black Friday for $40/mo, I've been charged twice and can't find out how to license my trial. PLEASE HELP!

I signed up and purchased a discount plan of Creative Cloud Complete for $40/mo for the first year on Black Friday (11/28/14). I downloaded the Creative Cloud desktop app as well as Lightroom and Photoshop a few days later when my new computer came in. They have both reached the trial limit (I'm not even sure why it put me as a trial when I had already purchased Creative Cloud Complete). Since then I have downloaded and installed AE and PR and they have about 15 days left on the trial. My account has now been charged $40 twice. The first time was on 11/28/14 when I signed up, and the second time was on 12/29/14. Both were for the amount of $39.99. When I log into my Adobe Creative Cloud account online, it's asking me if I'm "ready to buy?". Why does it say this if I have already purchased a plan? How do I get the information to license all of the software? Nowhere in my account settings can I find a way to license all of the Creative Cloud programs I have installed. Please help! I have tons of projects I need to be working on and cannot afford any delays!
PC - Dell XPS 8700
Windows 8.1
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Wesley Bower
[email protected]

Sign in, activation, or connection errors | CS5.5 and later
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HT204088 why have i been charged an extra £1.58

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To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT203167 my daughter has bought coins for a game called design but i have been charged twice and she has never received any coins for the game?

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Contact iTunes Customer Service and request assistance
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I thought Skype was free so why have I been charge...

I have just had a payment taken from my account by Skype. I have no idea what I'm paying for or why. I live on disability benefits and that is more than a weeks food money for something I have never used, don't want and thought was free. I now have no money for food this week. I was surprised to pay last year, i certainly didn't expect to pay again for something I can't even work out how to use.

Hi and welcome to the Skype Community,
Skype to skype video and audio calls are free. You only need to pay for calls if you are calling landline or mobile phones from Skype. Also if you have a Skype number to receive calls from landline or mobile phones you need to pay a subscription fee for that number.
Seems you purchased an annual Skype number subscription a year ago and set it up for renewal and that's what happened now. You can verify your active subscriptions on your www.skype.com/go/myaccount
Since you stated that you don't want this subscription and you are not using it we've cancelled your payment agreement and issued a refund for the payment taken. It might take a few days until that is processed and the money show up at your card's account.
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

TS1424 Have you ever been charged repeatedly and indefinitely for a single album?

I recently bought the album "The Best Celtic Worship Album in the World Ever" and i got 50 copies and charged my bank account.

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Hi...
Try the app developer's support page > http://www.algoriddim.com/support/djay-mac
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I have been charged twice this month for my full creative cloud license

Customer services have promised me each time via live chat for a refund with 24 hours... and they keep letting me down and i am told to wait another 24 hours. absolutely useless. Anyone else having this issue, best way to resolve it?

Hi uxflamingo
Sorry for the delay. Let me look into this and get it resolved. I'll update you when I have further information.
Kind regards
Bev

Why have I been charged twice and what for?

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