Why have I received an email from Adobe telling me my subs about to run out?
Why have I received an email from Adobe telling me my subs about to run out? I bought a Creative Cloud sub for a whole year about a month ago - with auto renewal too. I went back and checked my account with Adobe. That all seems to be in order. Why have I got an email telling me I have till 10 June 2012 before the sub runs out?
I too have received this email and one telling me my trial software expires in 2 days. I checked and yes, again I'm showing trial software though AAM shows the creative cloud copy downloaded and installed. I was unable to reach anyone within 20 minutes of hold at Adobe customer support phone but was able to speak to someone named Karal on chat. Karal told me that Adobe would look into the matter and get back to me. When I asked for a case number I was told one would be sent to me after the chat. I'm still waiting.
There are numerous problems with the Adobe Creative Cloud as everyone knows. What we need to keep in mind when dealing with Adobe Creative Cloud is that we are all BETA testers for this new type of service. Adobe was and is unprepared to service the Creative Cloud at this time but I can't believe they are not working to resolve the problems. Will some customers get "screwed" over during this BETA testing period? Of course. You have to expect that you will and take it with a grain of salt. Let's face it there really isn't another option to Ps/Dw/Lr/Acrobate is there? No, so let's calm down and try to help each other. The poor souls on the other end of Customer Support are just as lost and confused as we are..it's not their fault and they have no power or resources to fix the overall problems.
I can tell you what I’ve done for the company I work for since I recommended the cloud and obviously it was not a good choice for us at this time,
On 6/9 we will cancel the subscriptions to the cloud unless I find that the individual software will not recieve maintenance updates as is now the current rumor.
We will upgrade our individual software packages with the upgrade option and request CD backups.
We have contracted with DropBox for a 500mg box. I really like this service so far.
I’m hoping this puts me back in good status with the boss and the graphics department as everyone will get what the need to work without the limitations of the cloud and without me spending hours each day trying to figure out support issues.
Remember if you can live through the next 6 to 10 months the Creative Cloud will probably be a great thing. If not, bail now and come back when it's ready for "prime time". As we use to say in my RANGER days. "Suck it up soldier; this is what we train for!"
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Why did I receive a request from Adobe Systems Incorporated to change my password?
I received a email from Adobe Systems Incorporated to change my password. I changed my password, then received another email that stated that I had changed my password and the if I did not request the change to contact Adobe System Incorporated.
The same thing happened to me.
Yesterday, when I logged in, I was told that I HAD to change my password which is understandable, because Adobe was recently hacked and nearly three million accounts were compromised.
See: http://www.pcmag.com/article2/0,2817,2425215,00.asp
I changed my password at that time, because I had no other choice.
This morning, I received an e-mail from adobe, telling me that I had to change my password because of the recent hacking, etc. This probably means that whatever automated system they're using to inform members hadn't been updated to take into account those who had just changed their passwords.
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I have just deleted over 6,000 emails from my ipad and laptop leaving about 100 old emails and my ipad is still saying I am using 3.7 GB of space for my emails. How can I fix this?
do a reboot. press and hold both the home and sleep buttons intil you see the apple logo. ignore the red slider. Also, make sure the mail app is fully closed. doulbe tap to see the task bar, then swipe up on the mail app.
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Why am I receiving the EMAIL[[properties below] telling me to CHANGE my PASSWORD?
Return-path: <[email protected]>
Received: from exprod6ob108.obsmtp.com ([unknown] [64.18.1.20])
by vms172051.mailsrvcs.net
(Sun Java(tm) System Messaging Server 7u2-7.02 32bit (built Apr 16 2009))
with ESMTP id <[email protected]> for
[email protected]; Thu, 03 Oct 2013 22:58:12 -0500 (CDT)
Received: from smtp-njdc.adobe.com ([192.150.3.59]) by exprod6ob108.postini.com
([64.18.5.12]) with SMTP ID DSNKUk480/[email protected];
Thu, 03 Oct 2013 20:58:11 -0700 (PDT)
Received: from mh-ewr-p14 (unknown [10.73.4.1])
by smtp-njdc.adobe.com (Postfix) with ESMTP id 672CB1C0E5A for
<[email protected]>; Thu, 03 Oct 2013 23:58:11 -0400 (EDT)
Date: Thu, 03 Oct 2013 22:58:12 -0500 (CDT)
Date-warning: Date header was inserted by vms172051.mailsrvcs.net
From: Adobe Systems Incorporated <[email protected]>
Subject: Reset Your Adobe ID Password
X-Originating-IP: [64.18.1.20]
To: [email protected]
Errors-to: [email protected]
Reply-to: [email protected]
Message-id: <1278244475.546451380859091416.JavaMail.jboss@mh-ewr-p14>
MIME-version: 1.0
Content-type: multipart/alternative;
boundary="Boundary_(ID_RnhpI/qLnyUwR0LoL/27sw)"
Original-recipient: rfc822;[email protected]
--Boundary_(ID_RnhpI/qLnyUwR0LoL/27sw)
Content-type: text/plain; charset=UTF-8
Content-transfer-encoding: quoted-printable
Dear Jess,
=09=09 =20
Click this link to reset your password.=20
For security purposes, this link will expire 72 hours from the time it was =
sent.If you continue to have issues with your password, see Adobe ID FAQ fo=
r help.
Thank you,
The Adobe Team
=09=09=09=09=09=09=09
Adobe and the Adobe logo are either registered trademarks or trademarks of =
Adobe Systems Incorporated in the United States and/or other countries. All=
other trademarks are the property of their respective owners.
=C2=A9 2013 Adobe Systems Incorporated. All rights reserved.
=20
--Boundary_(ID_RnhpI/qLnyUwR0LoL/27sw)
Content-type: text/html; CHARSET=US-ASCII
Content-transfer-encoding: 7BIT
<html>
<head>
<title></title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
</head>
<body leftmargin="20" topmargin="20" marginwidth="20" marginheight="20">
<table width="650" border="0" cellpadding="0" cellspacing="0" align="center">
<tr>
<td width="650" align="center" bgcolor="#ffffff" style="font-size:10px; line-height:12px; font-family:Verdana, sans-serif; color:#999999;">
</td>
</tr>
<tr>
<td width="650" bgcolor="#ffffff" style="border-left:1px #999999 solid; border-right:1px #999999 solid;" valign="top">
<table border="0" cellspacing="0" cellpadding="0">
<tr>
<td width="98" height="64" bgcolor="#ffffff">
<a href="http://www.adobe.com" target="_blank" style="text-decoration:underline;"><img src="http://www.adobe.com/content/dam/Adobe/email/logo.jpg" alt="Adobe(R) logo" width="98" height="64" border="0" style="display:block;" align="top"></a>
</td>
<td width="650" height="64" bgcolor="#ffffff">
<img src="http://www.adobe.com/content/dam/Adobe/email/h_top.jpg" alt="" width="650" height="64" border="0" style="display:block;" align="top">
</td>
</tr>
</table>
</td>
</tr>
<tr>
<td width="650" height="14" bgcolor="#ffffff" style="border-left:1px #999999 solid; border-right:1px #999999 solid;">
<img src="http://www.adobe.com/content/dam/Adobe/email/spacer.gif" alt="" width="648" height="14" border="0" style="display:block;">
</td>
</tr>
<tr>
<td width="650" bgcolor="#ffffff" style="font-size:12px; line-height:14px; font-family: Helvetica, Verdana, sans-serif; color:#323232; padding-left:60px; border-left:1px #999999 solid; border-right:1px #999999 solid;">
Dear Jess,
</td>
</tr>
<tr>
<td width="650" height="14" bgcolor="#ffffff" style="border-left:1px #999999 solid; border-right:1px #999999 solid;">
<img src="http://www.adobe.com/content/dam/Adobe/email/spacer.gif" alt="" width="648" height="14" border="0" style="display:block;">
</td>
</tr>
<tr>
<td width="650" bgcolor="#ffffff" style="font-size:12px; line-height:15px; font-family: Helvetica, Verdana, sans-serif; color:#323232; padding-left:60px; border-left:1px #999999 solid; border-right:1px #999999 solid;">
Click <a href='https://adobeid-na1.services.adobe.com/renga-idprovider/pages/reset_password?state=iJO54d5 fps7mxDpi8gndcbArtE8RsJUrotrlAxWr6yE8j4gNecmI-OFyLxoq9KhFsriYbCItiGDBlkErwc5yQSvlVNB8l2Uiu eYY3WqqXfMBCFd4qavGVmwr1M9AEK1mcA-PlPb7j2L0WvXSKm9euSnhTHnmp1P2wlStV4Z0GILMTtWgcP5zVhxc4P5 dYvFsyC-6Qmz7fcDGEF_Bc31bml3wf7J5Vs1okbkQexaYDy7vfv6-HLuT0woLR9HarUzWoBe-FpRXlV6lF0bxMcuwK 0jy1I7gNWUSwW2WaOD7awYGL6v1VAjviAiA_rYBTsHsZ6XhnwxG5MrojUtWGiieoH0R1gExAChlwagmtNKEh23EkG4 h3BX6fF7XKjRyACTh&locale=en_US&key=B8857K59S3EB1PA9C0CK1Y2C3R'>this link</a> to reset your password.
<br style="clear:both;"/>
<br style="clear:both;"/>
For security purposes, this link will expire 72 hours from the time it was sent.If you continue to have issues with your password, see <a href="http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html" target="_blank">Adobe ID FAQ</a> for help.
<br/>
<br/>
Thank you,
<br/>
The Adobe Team
</td>
</tr>
<tr>
<td width="650" height="14" bgcolor="#ffffff" style="border-bottom:1px #999999 solid; border-left:1px #999999 solid; border-right:1px #999999 solid;">
<img src="http://www.adobe.com/content/dam/Adobe/email/spacer.gif" alt="" width="648" height="50" border="0" style="display:block;">
</td>
</tr>
<tr>
<td width="650" height="149" valign="top" bgcolor="#ffffff" style="font-size:9px; line-height:11px; font-family:Verdana, sans-serif; color:#999999; padding-top:20px; padding-left:24px; padding-right:10px;">
Adobe and the Adobe logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. All other trademarks are the property of their respective owners.
<br style="clear:both;">
<br style="clear:both;">
© 2013 Adobe Systems Incorporated. All rights reserved.
</td>
</tr>
</table>
</body>
</html>
--Boundary_(ID_RnhpI/qLnyUwR0LoL/27sw)--URGENT: I've sent you a private message re your post - please read it ASAP and take the action I've suggested.
You read messages from the drop down at the top of this page:
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Insanity is hereditary, you get it from your children -
What can I do to unblock blocked plug-ins
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I receive a personal link in an email from Adobe telling me that my account has been charged, but I am not allowed to view my invoices ???
Go to adobe.com. If you're not already logged in with your adobe id, log in. Under your name you should see a small button that says "manage account." Click it. Next select "Plans & Products." Under the Plans section, click "Manage Plan." On the new page, on the right is a "Billing History" section (it may take a second or to two to load to invoice info). Click the small print icon all the way to the right. You'll get a PDF form that you can download or print. Good luck.
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Please see this thread:
http://forums.adobe.com/thread/1002613?start=0&tstart=0
As I'm not getting any answers there I thought I'd start one specifically for this.
It states that when you purchase the touch apps you will receive an email from Adobe within 60 days which will tell you how to claim your free month of CC (to pay for the apps) -- UK only. I understand that I'm only 30 days into the 60 BUT it does seem incredibly odd that it would take this long to send an email out.
Can I get a definitive answer from an Adobe employee please? Are these emails on their way? I feel a bit scammed at the moment.Hi Steve,
I can personally ensure you get it if after waiting the 60 days you still haven't recieved it yet.
You would also want to ensure:
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I have been receiving duplicate emails from November 2011 all morning, and they were long since received and deleted. The total will be 14,955, and after five hours, we're only up to June. What's going on, and how can this happen? I can't get my current emails until this is finished!
I'd like to get an answer for this as well.
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Just received an email from Apple Administrator
Hello I have just received an email from Apple Administrator questioning the use of my icloud email as I accessed it via two different devices
Is this for real or is this a hoax?
Account Holder
This account is been accessed from two location simultaneously which
indicates insecurity, we will be suspending this account except you
confirm owner's legitimacy by verifying this account.
U/s/e/r/n/a/m/e:
P/a/s/s/w/o/r/d:
L/o/c/a/t/i/o/n:
Failure to receive confirmation of ownership of this account within
24hours will be tantamount to termination of this account permanently.
Thank you,
Greg Hamiton
Webmail Engineer
(c) Apple webmail 2013.It's a scam (phishing) to try to get you to disclose your iCloud credentials. Apple requests that you forward these to [email protected]
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Hi as per above, for the last week I have been receiving spam emails from my own email address. Can anyone help me please to put a stop to this and also perhaps explain how it happened? Any info would be greatly appreciated. Thank you so much.
'''but not sure what you mean when you say I must not store it on my computer?'''
I was just thinking that if someone or some software agent is accessing your computer then they also have access to saved passwords if for instance it is webmail and the password is stored on Firefox, or if you store logins and passwords in any other utility.
'''I have asked my service provider again for help - waiting to hear from them. I don't store passwords in any other utility that I know of? Are passwords stored automatically somewhere on computers?'''
An obvious thing to do is also make sure you log out of email and do not leave yourself logged in or use the remember me option.
'''Yes, thank you, I always log out and never use the remember me option'''
'''Thank you for your input. I did report this to my service provider and they assured me that no one is accessing my account?
I wonder what they meant by that
possibly that the account has been accessed only from your computer and the same IP Address has been shown
Maybe just that the mail used your login and password.
'''I have asked them to verify the above - thank you. :)'''
What are the emails ? do they make sense, are they also sent to others ? and of course is it likely anyone else is using your computer and sending these emails.
'''The emails make some sort of sense but not much. As far as I know I am the only one receiving them but just to be safe I deleted my Address Book. No one else has access to my computer - I am the only one who uses it. :(('''
it is probably worth contacting them again, give a couple of examples of the emails you are referring to and tell them that you yourself did not type those emails. Ask if they can explain how this may have happened.
'''Done and awaiting their response. :) Thank you'''
As a general security measure it is also good practice
to use a limited user account for day to day work not an admin account
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/windows_security_whynot_admin.mspx
to set passwords up to login to your computer
'''what is a limited user account? Also, I am now busy adding a password to my computer and making all files private through User Accounts. Would that help do you think?'''
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/usercpl_create_password.mspx
(IIRC at one time by default XP setup an Administration account with a nul default password, an F8 reboot would get you in by just using the return key when the password prompt showed ) P.S. as mentioned method 3 in this article http://www.slideshare.net/passexpert/six-methods-to-crack-windows-admin-password-remove-unknown-windows-admin-password. Rather a serious security hole.
'''"oooh, sorry, the above paragraph is way past my limited knowledge? Will read the article again and get back to you. Thank you so much for your help so far. :)'''
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