Why have iTunes charged my account when I've got a £20 voucher on my account and the. Had to arrange a call back what was 2 days ago they called me back tonight then said the department was closed this is a wrong I want my money back!
Why have iTunes charged my account when I've got a £20 voucher on my account and the. Had to arrange a call back what was 2 days ago they called me back tonight then the automated voice said the department was closed this is a wrong I want my money back! Or I'm gonna sell my iPad my kids iPods and iPhones mine and my wife's iPhones and the mac this is a **** take
We are fellow users here on these forums, you are not talking to iTunes Support nor Apple.
Were you buying content for yourself or gifting to another account ? If you were gifting content or an amount then that can only be done via credit card). If you weren't then you will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I have a shares dealing account and the keychain account number seems to take over the stock codes I input meaning I cannot deal in shares any more. How do I turn that off?
should I just cry uncle and go to the local genius bar for instructions lol
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Maybe my title says to much. I have multple contacts, notes, sometimes just two, sometimes 14. I upgraded to Mt. Lion and that may be an issue or maybe syncing is the issue. It is making me crazy/er! I have 4 e-mail contact lists and that may be part of the issue with e-mail but why duplicate notes? I am stumped. Please give your thoughts for a solution. I have deleted the duplicates from iPhone (3gs, iMac, and iPad2).
Thanks,
JimI forgot to say that the duplicate entries return after I have deleted them. Strange to me is why do some contacts show up as many as 14 times. I am suspecting that there could be an issue with iCloud or iTunes. Truly a mystery to me for now.
Jim -
My wife and I have iphone 5 and 5c. We want to only share contacts, calendar, music and photos. We currently have one iclud account and are billed under one customer number. How can we accomplish this?
Read http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
If you wish to share an Apple ID with family members then read: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/ -
my problem is my bill payment for Al-Jazeera sport channel, iwas trying to cancel my account in your apple store with al-jazeera sport channel, but in place of desubscription, i see you make a new subscription for 2 bill one 9.99$ what i don't want to renew it, and one for 34.99$ what i already have thia account for all this year and i don't need or i don;t to renew anymore, so please can you cancel this payement bill and reply me this bill of money to my credit card. and stop renew my account with al-jazeera sport. Thanks and sorry for desturbing.
These are user-to-user forums, you aren't talking to Apple here and they don't monitor these forums.
There are instructions for managing, including cancelling/turning off, auto-renewing subscriptions here (you should be able do it either via your device or your computer's iTunes) : http://support.apple.com/kb/HT4098
If you've created two subscriptions for the app then you can try contacting iTunes support and asking for a refund/credit here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store -
Help
Please!Ok, so we have a misbehaving free app or a misbehaving App Store app. First thing I would do is quit the App Store app like this:
Go to the Home screen and double click the Home button. That will reveal the row of recently used apps at the bottom of the screen. Tap and hold on the app in question until it wiggles and displays a minus sign. Tap the minus sign to actually quit the app. Then tap anywhere on the screen above that bottom row to return the screen to normal.
Ten try again to update the app in question.
Still getting the wrong Apple ID? Just delete the news app in question from your phone. Then go back into the App Store and find the app again. It should show FREE next to it. Download it to you phone. -
I am trying to buy smoola for magic piano and although there is enough money in my account, it keeps telling me to contact itunes support to complete my purchase. I am about ready to throw the dang thing at the wall! any ideas?
If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption
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Reply address: is it possible to use another reply address other than the pop address used in my account. I have a special work account and would like to send emails with that address as my reply address...or sent from address
i found out how to do this finally!
1) set up google gmail account to forward your emails to (from the [email protected])
2) go to your gmail account
3) go to settings (cog in right hand corner)
4) go to 'accounts and import'
5) go to 'send mail as'
6) click 'Add another email address you own' - add your [email protected] address
7) google will send a verification email with code to that email address.
8) enter code
9) go back to gmail account >'send mail as' and select 'make default'
10) close mac 'mail' program and reopen it.
as long as you have gmail account selected as the primary account in MAIL - mail will now come throught as being sent from that [email protected] address!! -
Why do I see "your account has not been verified"when I want to install . while I actually verified it and the company itself said that my id is ready to use and I have done lots of accounts and it gives me the same result ??? Please answer
Hello Mihaela1992,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
you can edit your Apple ID and primary email address
Best of luck,
Mario -
I created an iCloud account and also had to get more space so after I have made the purchase, I am unable to backup my phone! I have a stable wifi connection at home and all I see for hours and hours is "Backing Up .. Estimating time remaining"!!!!! Plz help I'm unable to make the backup as I need to transfer all my data on my new iPhone 5S
This may be caused by a corrupt existing backup that needs to be deleted, or by data on your device that is causing the backup to fail. To troubleshoot these, try deleting your last iCloud backup (if you have one) by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, tap your device under Backups, then tap Delete Backup. Then go back and turn iCloud Backup back on and try backing up again.
If it still won't back up, you may have an app or something in your camera roll that is causing the backup to fail. To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again. If the backup is successful, then the camera roll and/or one of your apps is causing the backup to fail and you'll have to located by process of elimination. Turn the camera roll On and try backing up again. If it succeeds, turn some of your apps to On and try backing up again. If it succeeds again, turn some more apps to On then try again; repeat this process until it fails. Eventually you'll be able to locate the problem app and exclude it from your backup.
In the meantime you can back up your phone to your computer by connect it, opening iTunes and going to File>Devices>Back Up. Also be sure to transfer your purchases (File>Devices>Transfer Purchases). Then set up your new phone and when given the option, choose Restore from iTunes Backup and follow the prompts to restore this backup to your new phone. This will be much faster than using iCloud anyway. -
Why did Itunes charge over $320 in unauthorizes to my account? Secure connection posted in upper right hand corner. You guys are full of it! No thanks to APPLE corp, Thanks American Express!!!
Hi
I am sorry to see you are having problems
I suggest you contact the forum mods they may be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
They are a UK based BT specialist team who have a good record at getting problems solved
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’ -
I have an old itunes account and the music won't play on my new account
I have an old itunes account that I downloaded on my computer about 100 songs. I since then have started a new account and now my old music will not play at all and it says that my old itunes account has been locked out by itunes. What gives? I have over $100 worth of music I cannot access on my own computer?!
PLEASE HELP!!!I since then have started a new account
Why? Just update the info for your old account and continue to use that.
When you create new accounts, it's highly probable you will run into problems (as you can see).
it says that my old itunes account has been locked out by iTunes.
More likely it says that your iTunes account has been locked for security reasons and that you need to contact the iTunes store to unlock it.
Contact the iTunes store -> http://www.apple.com/support/itunes/contact.html?form=account&topic=iTunes%20Sto re%20Account%20and%20Billing&subtopic=Account%20SecurityiTunes Store Customer Service -
I have 2 Apple ID's, how do I delete the old one as its interferring with my new account and the music I have already purchased through ITunes does not want to play. Any suggestions?
Why would you create a new account?
All purchases will be tied to the account from which they were purchased.
You will have to authorize your computer for all the accounts from which music is purchased. -
I deleted 4 accounts and the mail app keeps trying to contact the old account server causing thousands of emails to be processed and causing my ISP to charge my account 20-30GB of data. Why is this happening and how do I stop this activity?
I only now have 3 accounts!
The old accounts have been deleted but the "Provide Mail Feedback" selection shows:
Mail Version: 6.5 (1508)
Total Accounts Configured: 4
Account: MFAosImapAccount
8 mailboxes:
2029 messages, 362315022 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
795 messages, 167250216 bytes
Account: IMAPAccount
10 mailboxes:
4 messages, 1199297 bytes
0 messages, 0 bytes
556 messages, 160661538 bytes
3036 messages, 802090564 bytes
0 messages, 0 bytes
0 messages, 0 bytes
3019 messages, 801316850 bytes
0 messages, 0 bytes
0 messages, 0 bytes
10 messages, 3104320 bytes
server information:
vendor: Google, Inc.
name: GImap
Account: MFAosImapAccount
10 mailboxes:
180 messages, 40819804 bytes
37 messages, 1013784 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
210 messages, 19863404 bytes
0 messages, 0 bytes
0 messages, 0 bytes
Account: LocalAccount
24 mailboxes:
7 messages, 88931 bytes
294 messages, 2849595 bytes
1 message, 6558 bytes
0 messages, 0 bytes
1 message, 9186 bytes
26 messages, 744240 bytes
0 messages, 0 bytes
2 messages, 7698 bytes
502 messages, 4398261 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
98 messages, 40510329 bytes
1 message, 2289 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
19 messages, 465695 bytes
1268 messages, 76984849 bytes
0 messages, 0 bytes
10 messages, 312327 bytes
0 messages, 0 bytes
6 messages, 113325 bytes
1 message, 10034 bytes
Total Incoming Message Rules: 1Junk Filter Mode: Automatic
number of messages evaluated: 50165
number of messages evaluated as junk: 17332
number of messages manually marked as junk: 433
number of messages manually marked as not junk: 471
training balance: -14
training debt: 741
training credit: 727
2 smart mailboxes:
1 message, 2 criteria
0 messages, 2 criteriaThe "LocalAccount" is "On My Mac" and doesn't correspond to an account on a mail server. That all I can tell you from the information provided.
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I have two problems:
1. I no longer have my old computer and want to download the iTunes I have purchased in previous years. Aren't they all in "the cloud?"
2. I think I have more than one account and would like to get them combined. Is there a good number or email to Apple that I could get that done?
THanks!
SHawnIt has always been very basic to always maintain a backup copy of your computer. Have you failed to do this?
You can redownload some iTunes purchases in some countries:
Download past purchases - Apple Support
As provided, you cannot merge accounts
Sorry
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