Why if i have paid the One Year Creative Plan Suscription, the Desktop Apps are shown as Trials and I only have 30 days to use them, when I paid for the hole Year?

Hi, I have 2 computers that I use very often, at first I could Install in both computers my Creative Cloud Apps without any problems , but one of them got bad and I needed to download the Creative Cloud and the Apps once again, but, now they appear as Trials , so I wanna know why this is happening when before this incident, I didn't have that problem? Thank you.

MasterDuckDG please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing the new computer from authorizing the active membership.

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Scripts Page

Why if i have paid the One Year Creative Plan Suscription, the Desktop Apps are shown as Trials and I only have 30 days to use them, when I paid for the hole Year?

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