Why is Crystal Report Viewer in BO XI 3.1 not printing correctly?

I have a W2 report that prints consistently directly from Crystal 2008 but when the report is imported into BO XI 3.1, the Crystal Report Viewer doesn't consistently print the report layout correcty (shifting data down by a line or so on the W2 form). Any thoughts?

I'm inclined to agree with Ted as you logging into Crystal Reports designer, and the user that the Business Objects Enterprise services are running under are likely different users and are trying to use different printer drivers.
Since this is happening in Infoview, it would be best to ask the enterprise section of the forums and not the sdk forums.

Similar Messages

Crystal Report Viewer integration with Sharepoint 2010

We had a requirement in our project to view crystal report off an hyper link embedded into sharepoint web part developed using ASP .NET. The report accepted few parameters from the sharepoint page and passed those on to the SQL server to retrive data and
display the data in the report. The challenge was to open the report in the web browser.
The first difficulty was to find the right control to use, the report viewer tool that comes with Visual Studio 2010 is not the right one to use to view Crystal reports, I realised this after spending half a day trying to figure out why wouldn't the report
load. I then downloaded the Crystal Report Viewer for VS 2010 Standard from http://www.businessobjects.com/jump/xi/crvs2010/us2_default.asp. After you install this, you get the crystal report viewer in your toolbar. All you have to do is drag and drop it on
to the web part and configure it to use your report. If any one needs help with this let me know I will show how to do that.
So far so good. The biggest challenge was to deploy this on to the production server which took better part of 3 days to figure out how its done. If you deploy the WSP file as it is expecting that the crystal DLLs would be embedded in it then be ready to
expect a rude shock because it isn't. Here are the steps -
1. Deploy the WSP to the sharepoint server
2. Install the crystal dlls used in the project (CrystalDecisions.CrystalReports.Engine.dll, CrystalDecisions.ReportSource.dll, CrystalDecisions.Shared.dll, CrystalDecisions.Web.dll) into the GAC using GacUtil command
3. Add following entries to Web.Config file (C:\inetpub\wwwroot\wss\VirtualDirectories\80\web.congif)
 <SafeControl Assembly="CrystalDecisions.CrystalReports.Engine, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" Namespace="CrystalDecisions.CrystalReports.Engine" TypeName="*" Safe="True" SafeAgainstScript="False"
/>
 <SafeControl Assembly="CrystalDecisions.ReportSource, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" Namespace="CrystalDecisions.ReportSource" TypeName="*" Safe="True" SafeAgainstScript="False" />
 <SafeControl Assembly="CrystalDecisions.Shared, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" Namespace="CrystalDecisions.Shared" TypeName="*" Safe="True" SafeAgainstScript="False" />
 <SafeControl Assembly="CrystalDecisions.Web, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" Namespace="CrystalDecisions.Web" TypeName="*" Safe="True" SafeAgainstScript="False" />
4. Install crystal redistributable package which can be downloaded from http://www.businessobjects.com/jump/xi/crvs2010/us2_default.asp (
SAP Crystal Reports runtime engine for .NET Framework 4 (64-bit))
5. Copy aspnet_client folder from C:\>inetpub\wwwroot and overwrite it on C:\>inetpub\wwwroot\wss\VirtualDirectories\80
And we are done. Fingers crossed it should all work.
Prasad Matkar MCP, MCTS

Hi Mahesh,
How are you loading the report in your webpart? This is what I have done. I have tried to explain what I am doing in the program comments. Hope this helps. Good luck.
 SPSite mySite = new SPSite(SPContext.Current.Site.Url.ToString());
 SPWeb thisSite = mySite.OpenWeb();
 // Writing to event log after every step in debug mode so that you get to know if there was a failure what step the failure occured after.
 EventLog.WriteEntry("Reports", "Inside PAge Load ", EventLogEntryType.Error);
 SPFolder folder = thisSite.GetFolder("Reports");
 if (folder.Exists)
 // get collection of Crystal Reports rpt files in the document library
 SPFileCollection files = folder.Files;
 // open the rpt file and get the contents
 SPFile srcfile = files[reportToLaunch];
 byte[] content = srcfile.OpenBinary();
 // make a temporary folder
 DirectoryInfo dir2 = new DirectoryInfo("~/temp");
 if (!dir2.Exists)
 dir2.Create();
 if (File.Exists("~/temp/temp.rpt"))
 File.Delete("~/temp/temp.rpt");
 // write the report definition to a temporary file
 // EventLog.WriteEntry("Reports", "Before Creating temp report ", EventLogEntryType.Error);
 //EventLog.WriteEntry("Reports", "Before Create ", EventLogEntryType.Error);
 BinaryWriter bw =
 new BinaryWriter(File.Open("~/temp/temp.rpt", FileMode.Create));
 bw.Write(content);
 bw.Close();
 // EventLog.WriteEntry("Reports", "After Create ", EventLogEntryType.Error);
 // set up the crystal report
 ReportDocument reportDoc = new ReportDocument();
 reportDoc.Load("~/temp/temp.rpt");
 EventLog.WriteEntry("Reports", "after report load ", EventLogEntryType.Error);
 ConnectionInfo connection = new ConnectionInfo();
 connection.ServerName = "SQLServerName";
 connection.DatabaseName = "SQLDatabase";
 connection.UserID = "sqluser";
 connection.Password = "sqlpassword";
 TableLogOnInfo logon = new TableLogOnInfo();
 logon.ConnectionInfo = connection;
 reportDoc.SetParameterValue("@Parameter1", parameter1);
 reportDoc.SetParameterValue("@Parameter2", parameter2);
 EventLog.WriteEntry("Reports", "after assigning parameters ", EventLogEntryType.Error);
 foreach (CrystalDecisions.CrystalReports.Engine.Table t in reportDoc.Database.Tables)
 t.ApplyLogOnInfo(logon);
 EventLog.WriteEntry("Reports", "after applying login info ", EventLogEntryType.Error);
 // and the Crystal report Viewer
 CrystalReportViewer1.ReportSource = reportDoc;
 EventLog.WriteEntry("Reports", "Before delete ", EventLogEntryType.Error);
 // clean up
 File.Delete("~/temp/temp.rpt");
 EventLog.WriteEntry("Reports", "after delete ", EventLogEntryType.Error);
Prasad Matkar MCP, MCTS

Crystal Reports Viewer Toolbar Images missing

I have Crystal Reports XI R2 installed on a windows server 2008 R2 Enterprise server and when a when I browse to my asp.net page withe the crystal reports viewer I get the red x's for the toolbar images. The viewer and web.config entries all reference the 11.5.3700.0. When I view the source of the page the source is "../aspnet_client/system_web/2_0_50727/crystalreportviewers115". At first the crystalreportviewers115 was not in subfolder at my sites root aspnet_client folder and so I copied it there. But it still doesn't work.
What seems odd is that we I was using the embedded version from VS 2008 (10.5.3700.0) the view source of the page showed the image path as "/aspnet_client/system_web/2_0_50727/CrystalReportWebFormViewer4" and this worked fine but when I use XI R2 (11.5.3700.0) the path is "../aspnet_client/system_web/2_0_50727/crystalreportviewers115" so where and why is there ".." for the XI R2 version.

CR 11.5 is not supported on WIn 2008 server. See [this|https://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=56787567] wiki.
You may also want to take a look at the article [Viewer toolbar images appear as red u2018X on Crystal Reports VS .NET web viewer|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/50aa68c0-82dd-2b10-42bf-e5502b45cd3a]. It may help, but if not, you'll have to move on to a supported version of CR.
Ludek
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http://twitter.com/SAPCRNetSup

Crystal Reports Viewer Control - Visual Studio 2008 WEB Application

My question is this: Has ANYONE on this planet been able to get the ASP .NET CR Viewer control to actually work?
Why does this editor NOT recognize End-of-line or CR characters or any whitespace??
I have developed a Crystal Reports "Viewer" web application in VS2008 using C#.
It's a simple app, in that it's a single page with a treeview control (containing the grouped names of the reports to which the user has access) and the CR Viewer control.
The report files live on a network share, and permissions to them is controlled via a SQL Server database, which, for each report, stores the UserID and Logion for the oracle database, as well as any required parameter values.
The reports themselves are all hititng an Oracle 10g database.
I managed to do this in a Windows desktop applcation using Visual Studio 2005 and VB .net, but now, upon trying to make this a web application in VS2008, I have completely failed. The application works when run locally, but when deployed to the web server, I experience database login prompts when I should not, (the dreaded "Report requires further information" message) even thought the setdatabaselogin has already been set. I have tried saving the reportdocument in viewstate and re-assigning the viewer Datasource property to it, that also fails. However, it only does it on some reports, and not others. (admittedly, the reports may have been created using different CR versions)
The viewer also displays data it should not be displaying when I attempt to scroll, when I do manage to get a report to run.
I am setting parameters dynamically at run time, whose values are stored in the SQL database.
Code Sample:
protected void ShowReport(int ReportID)
 SQLDataPortal2005.Common sql = new SQLDataPortal2005.Common();
 Hashtable outParms = new Hashtable();
 string sAccess;
 IDataReader dr;
 CrystalDecisions.CrystalReports.Engine.ReportDocument rptDocument = new CrystalDecisions.CrystalReports.Engine.ReportDocument();
 System.Security.Principal.WindowsPrincipal p = System.Threading.Thread.CurrentPrincipal as System.Security.Principal.WindowsPrincipal;
 sAccess = p.Identity.Name;
 int j = 0;
 int i = -1;
 if (!IsAdmin())
 sql.ExecNonQuery("CrystalReports", outParms, "proc_CRM_Check_Permissions", sAccess, Convert.ToInt32(TreeView1.SelectedNode.Value));
 if (outParms["@Allow"].ToString() != "True")
 Response.Redirect("ErrorPage.aspx"); // redirect to error page
 string sPath = System.Configuration.ConfigurationManager.AppSettings["WareHouse"].ToString();
 sPath = sPath + TreeView1.SelectedNode.Text.Trim() + ".rpt";
 rptDocument.Load(sPath);
 dr = sql.GetDataReader("CrystalReports", "proc_CRM_Get_Report", Convert.ToInt32(TreeView1.SelectedNode.Value));
 while (dr.Read() == true)
 j += 1;
 if (j < 2)
 rptDocument.SetDatabaseLogon(dr["DB_Login"].ToString(), dr["DB_Pwd"].ToString(), "PLAW", "LAWDB", true);
 pList = dr["ParmList"].ToString().Split(',');
 dr.Close();
 dr.Dispose();
 if (pList.Length > 0 && pList[0].ToString().Trim() != "")
 foreach (CrystalDecisions.Shared.ParameterField x in rptDocument.ParameterFields)
 i++;
 switch (x.ParameterValueType)
 case CrystalDecisions.Shared.ParameterValueKind.BooleanParameter:
 rptDocument.SetParameterValue(x.Name, Convert.ToBoolean(pList));
 break;
 case CrystalDecisions.Shared.ParameterValueKind.CurrencyParameter:
 rptDocument.SetParameterValue(x.Name, Convert.ToDouble(pList));
 break;
 case CrystalDecisions.Shared.ParameterValueKind.DateParameter:
 rptDocument.SetParameterValue(x.Name, Convert.ToDateTime(pList));
 break;
 case CrystalDecisions.Shared.ParameterValueKind.DateTimeParameter:
 rptDocument.SetParameterValue(x.Name, Convert.ToDateTime(pList));
 break;
 case CrystalDecisions.Shared.ParameterValueKind.NumberParameter:
 rptDocument.SetParameterValue(x.Name, Convert.ToInt32(pList));
 break;
 case CrystalDecisions.Shared.ParameterValueKind.StringParameter:
 rptDocument.SetParameterValue(x.Name, Convert.ToString(pList));
 break;
 case CrystalDecisions.Shared.ParameterValueKind.TimeParameter:
 rptDocument.SetParameterValue(x.Name, Convert.ToDateTime(pList));
 break;
 Session["CReport"] = rptDocument;
 CRV1.ReportSource = rptDocument;
 CRV1.DisplayGroupTree = false;
 CRV1.HasRefreshButton = true;
 CRV1.ShowFirstPage();
Is there a better/different way of accomplishing this very simply process? All I need this application to do is to view a report, while setting it's parmeters (if required) dynamically at run time. I don't EVER want the user to be prompted for DB LOGIN INFO.
Edited by: RichardK on May 10, 2010 4:14 PM
Edited by: RichardK on May 10, 2010 4:14 PM
Edited by: RichardK on May 10, 2010 4:16 PM
Edited by: RichardK on May 10, 2010 4:18 PM
Edited by: RichardK on May 10, 2010 4:22 PM
Edited by: RichardK on May 10, 2010 4:23 PM

To answer you question; Yes, I suspect that most of the users in this community have managed to successfully create web apps. And this is the tiniest of sampling of the developers out there...
A few suggestions;
1) Keep the posts to under 1200 characters. Otherwise, the formatting is lost which makes it difficult to read.
2) Try out a few sample apps from here:
https://wiki.sdn.sap.com/wiki/display/BOBJ/CrystalReportsfor.NETSDK+Samples
Suggest; csharp_web_simplelogonengine.zip, csharp_web_simplelogonviewer.zip and csharp_web_subreport_logon.zip.
3) Start simple; one table, one field, no subreports. Hard code the database logon parameters. Convince your self that this does work. Increase the complexity - add fields, tables, subreports. Do not mix connection methods (e.g.; if ODBC for main, than ODBC for sub is a good idea, though not a requirement).
4) See the article [Troubleshooting Guide to Database Connectivity Issues with Crystal Reports in Visual Studio .NET Applications|http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/b0225775-88c4-2c10-bd80-8298769293de].
5) See [this|http://www.sdn.sap.com/irj/boc/go/portal/prtroot/docs/library/uuid/d05b3bb7-0f28-2c10-4ea3-84dbdc4e414e?quicklink=index&overridelayout=true] article.
6) Consider creating a phone case here:
http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage&parentCategoryID=&categoryID=11522300
Ludek
Follow us on Twitter
http://twitter.com/SAPCRNetSup

Crystal Report Viewer Not viwed - Through APP Server Re-Direction

Hello Team
I have a critical problem in my organizaion for viewing the reports.
Configuration that we are using:
1. Windows Server 2008 R2
2. Crystal 13 - Server Trial Version - Expiring on Aug-25th, 2014
3. Used Visual Studio 2010 - .NET
4. IIS 7.0 - configured a Virtual Directory for ASP.NET application
Out Application is using an Oracle APP Server to view the HTML. A button is provided in the HTML to redirect to view the Crystal Report.
when I click on the Hyperlink and the url is directly accessed, then the Report is being shown without any issue.
But ours is a corporate application and we have given a provision of accessign this application when users are outside of network. Hence the Crystal Server is under fire-wall. So, I cannot access it directly with a URL. Hence the app server is configured in such a way that if it find a name like "Reports" in the URL, then it redirects to the actual Web Server and gets back the data to the browser.
for URL redirection, the app server is configured as below
 ProxyPass /crystalreportviewers/ http://<<ServerIP>>/crystalreportviewers/
 ProxyPassReverse /crystalreportviewers/ http://<<ServerIP>>/crystalreportviewers
 ProxyPass /reports10/ http://<<ServerIP>>/reports10/
 ProxyPassReverse /reports10/ http://<<ServerIP>>/reports10
When the user redirects from the APP server using those redirection rules, the pages are being executed but the final crystal report viewer control is not being shown on the browser. I am not sure if we need to perform any other steps to get these thigns done.
Our server is behind fire-wall and whenever I am in network, I used to get the output but when the redirection happens not able to load the Crystal Report Viewer. Not sure, if there are any other security rules that I need to consider to get back the CrystalReportViewer.
Also, there is something called CrystalReportInteractiveViewer prior to Crystal13. Do we have anything as such in Crystal 13 also? Please help me in getting this worked.
Please let me know if I am not clear in my explanation and I can certainly provide you a better information based on your queries.
Thanks
-Srinivasa Nadella

Hi Srinivasa,
Please move this thread to SAP Crystal Reports, version for Visual Studio
Helpful threads: Having issues with Crystal reports report viewer
c# - Application level assembly redirection not working - Stack Overflow
asp.net mvc - Why is my Crystal Report and Viewer invisible on a Web Form in an MVC application? - Stack Overflow
Regards,
DJ

How to change default Export Format Type in Crystal Report Viewer

We are coding in VB.NET 2005 using the CR2008 SP1 .NET objects.
The Crystal Report Viewer, when displayed, defaults the export type as .rpt (Crystal Reports).
We distribute our .NET application to our customers. 99% of the time, this .rpt format is useless to our customers as they do not have crystal reports developer. They usually export to a .pdf or .xls format. Is there a way to default this export option to something other than .rpt?
Thank you.

Yes, that's as much as I figured.
With the Crystal for .NET methods, the CrystalDecisions.CrystalReports.Engine's reportdocument object has an ExportToDisk method. We wanted to use this (as we used something similar with the RDC) to prompt the user to export. However, the reportdocument's exporttodisk method does not have an argument that allows for Prompting the user (true/false) like the RDC's export did. You have to actually know ahead of time the type of export the user wants as well as the filename. Well, we do not, and therefore, want the user to be able to select the type of export they want as well as enter their own filename. We want the Crystal methods to prompt for this. Since we are unable to, we've had to resort to declaring a reportviewer object and setting the viewer's reportsource = to the reportdocument. We then use the ExportReport() method which defaults to .rpt (which none of our end users have Crystal Developer). This is why we want to know if there is a way to reset the default export method to something more common (such as .pdf or .xls). Is there a way to change the reportdocument's file type in order to default the export type? Just trying to come up with some sort of workaround...
Thanks

Get blank report in Crystal Report Viewer when exporting to PDF

I have an application that creates reports in the CrystalReportViewer while at the same time exports a PDF of that report. I am having a problem in which
performing the export causes the report in the ReportViewer and the PDF report to be blank. They have the header and column labels but no data. If I
comment out the Me.Export(reportExportOptions) line at the end of the exportPDFReport method the report in the ReportViewer works fine, displaying
data on the report.
I have other forms that perfrom this same type of function on different reports and work fine. In fact they use the same exportPDFReport method. This leads
me to believe that a difference in the reports may be causing the problem. But I can't figure out why.
I am using .net 3.5 with Crystal Reports 2008 (CR2008) full edition in Visual Studio 2008. Although the reports that work were probably created using
VS 2005 and the VS 2005 edition of Crystal, and which have since been updated to CR2008.
Has anyone else experienced this problem? If so, how did you resolve it?
Thanks for any help!
Code is below
Public Class frmAgedReceivables
Inherits CustomWinControls.CustomForm
Implements ICustomForm
... other properties and methods
Public Sub CreateAgedPremiumsReport()
    Dim billingType As String = "Direct"
    Dim reportType As String = String.Empty
    Dim frmDateProcess As New frmEnterProcessMonth()
    frmDateProcess.pikMonthYear.Value = TurmsController.CodeEffectiveDate
    frmDateProcess.lblMessage.Text = "Enter Processing Date"
    If frmDateProcess.ShowDialog(Me) = Windows.Forms.DialogResult.Cancel Then
      Return
    End If
    Me.InForceStripStatusLabel1.Text = "Creating Report"
    Me.Refresh()
    Dim report As New AgedReceivablesReport()
    report.Load(report.ReportPathAndName)
    Me.Refresh()
    Dim reportParmsArrayList As ArrayList = New ArrayList()
    reportParmsArrayList.Add(report.ParameterFields.Item(0).Name)
    reportParmsArrayList.Add(frmDateProcess.pikMonthYear.Value)
    reportParmsArrayList.Add(report.ParameterFields.Item(1).Name)
    If AgencyBillRadioButton.Checked Then
      billingType = "Agency"
    End If
    reportParmsArrayList.Add(billingType)
    reportParmsArrayList.Add(report.ParameterFields.Item(2).Name)
    reportParmsArrayList.Add(TurmsController.CurrentUser.UserName.Value)
    reportParmsArrayList.Add(report.ParameterFields.Item(3).Name)
    If NAICCheckBox.Checked Then
      reportType = "NAIC"
    End If
    reportParmsArrayList.Add(reportType)
    Dim parms As String() = {frmDateProcess.pikMonthYear.Value, billingType, reportType}
    Me.InForceStripStatusLabel1.Text = "Loading Data"
    Me.Refresh()
    report.getData(parms)
    Dim reportParms() = reportParmsArrayList.ToArray
    report.loadParameters(reportParms)
    report.ExportFileName = Microsoft.VisualBasic.Format(frmDateProcess.pikMonthYear.Value, "yyyyMM") + report.GetType.Name
    report.ExportFormat = CrystalDecisions.Shared.ExportFormatType.PortableDocFormat
    report.exportPDFReport()
    Me.CrystalReportViewer1.ReportSource = report
End Sub
End Class
Public MustInherit Class TurmsReport
Inherits CrystalDecisions.CrystalReports.Engine.ReportDocument
Implements _ITurmsReport
... other properties and methods
    Public Sub exportPDFReport() Implements _ITurmsReport.exportPDFReport
      Dim reportExportOptions As New ExportOptions
      Dim reportDiskFileDestinationOptions As New DiskFileDestinationOptions
      Dim reportFormatTypeOptions As New PdfRtfWordFormatOptions
      reportDiskFileDestinationOptions.DiskFileName = getExportPathAndName(ExportType.PDF)
      If Me.UsePageRange _
      AndAlso Me.FirstPageNumber > 0 _
      AndAlso Me.LastPageNumber > 0 Then
        reportFormatTypeOptions.UsePageRange = True
        reportFormatTypeOptions.FirstPageNumber = Me.FirstPageNumber
        reportFormatTypeOptions.LastPageNumber = Me.LastPageNumber
      End If
      With reportExportOptions
        .ExportDestinationType = CrystalDecisions.Shared.ExportDestinationType.DiskFile
        .ExportFormatType = ExportFormatType.PortableDocFormat
        .ExportDestinationOptions = reportDiskFileDestinationOptions
        .ExportFormatOptions = reportFormatTypeOptions
      End With
      If Not System.IO.Directory.Exists(Me.ExportFilePath) Then
        System.IO.Directory.CreateDirectory(Me.ExportFilePath)
      End If
      Me.Export(reportExportOptions)
End Sub
End Class

Pretty much.
Seems I had at one time hard coded a record selection statement that I forgot to remove which caused the report to be blank. That solved my problem, but there still seems to be an issue in that the Crystal Report Viewer performed differently when I tried to export to PDF (no records displayed) then when I didn't (records displayed).
Chip

Very slow loading time - Crystal Reports Viewer 2008

Hi,
I search this forum to find another thread regarding this issue. Since I've found nothing in particular, I started this one.
We are currently developping a new report engine based on the .Net Crystal Report Viewer. This engine will be used in our applications to show, print and export reports. We based the engine on the Crystal Report 2008 version (12.0.2000). The code is in C#, targeted on the Framework 3.5 SP1. For the CR runtime, we tested on machines with the SP2 and SP3 versions, as well as on a computer with Crystal Report Developper installed (v12.3.0.601) with no runtimes. Since the runtime is in x86 only, the engine is compiled in x86 (not ANY CPU)
When we try to open a report in an application, the first report loading is unusally slower than the others. If I open a report, close it and open it a second time, the second time is much faster than the first. While reading the threads, I realized that the first load implies some assembly loading from the Framework (which is normal).
But since i can take as long as 20-30 seconds to load the first report, I ran some test. Using the System.AppDomain.CurrentDomain.AssemblyLoad event, I've tracked the assemblies being loaded when opening the report and the start time of the loading. I've discovered that, while most of the CR assemblies takes less than 500 milliseconds to load, there is one that takes at least 3 seconds (20 seconds sometimes) to load : BusinessObjects.Licensing.KeyCodeDecoder. Each time I ran the tests, it is the assembly that is the slowest (and by far) among them all.
Prior to this, we were using Delphi with the Crystal Report 10 runtime. We never had such issues. Now, some customers are complaining about this behavior.
For you information, we are using the ReportDocument.Load() method to load documents. Our reports are all dynamically linked to the database with the DataSourceConnections.SetConnection() method. The report is being loaded in the viewer using the CrystalReportViewer.ReportSource property.
Why does it takes so long to load/execute ? Is there something implied with registry keys or Internet access ? Is there a way to speed up things ?
Thanks !

Thanks for your help Don ! :o)
I know that the CR10 runtime was built on win32 and while I knew that the .Net version of the runtime would be slower due to the Framework and .Net architecture, we did not expect such differences between the two methods.
You are right that the hardware could play a great factor here, but since I work on this machine for a few years now and I saw the performance from the old CRPE32.dll and the new .Net counterpart, I am really surprised that there is such a difference. Most of our customers have entry-level desktops and our application always ran well on it, until now.
So, if it is the way that the CR 2008 runtime works, do you know if your developpers optimized this part with the next version (CR 2010) or it is based on the same engine ?
Thanks again for your time !

Crystal Report Viewer and border problems

Post Author: catalinandrei00
CA Forum: Deployment
Hello there, I've created an report and I've added borders for the fields in the report (Right click on the field > Format Object -> Border -> Choose for the 4 margins the line-style single). The report is correctly exported to different formats (.doc, .pdf, .xls). My problem is that when I display the report in an ASP.NET 2.0 page using an Crystal Report Viewer the report is correctly shown but the borders don't appear.My question is why the borders don't appear in the Crystal Report Viewer? Thanks for helping for solving this issue. It's very important.Catalin

Hello catalinandrei00
I have the exact opposite problem as yours.
I am using integrated crystal reports with Visual Studio 2005 and I have put a Crystal Viewer on a web page.
First I also had the same problem like yours and then in one of the post i found a solution for this. Hope it will work for you too. here it is :-
Just remove the following line from your aspx page.
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
Now regarding my problem. My problems is that now i can view the borders and everything correctly in the viewer but when i try to print the report it automatically exports to Adobe first and BAM!!! the format disappears. Though if i export to word Doc format it export perfectly fine with all the borders and everything
I hope some other reader will come to my rescue...pls HELP.

I couldn't use Crystal Report Viewer Control in my ASPX page.

Please I'm having a problem with crystal report viewer control which I couldn't resolve. I'm using VS 2008 and Framework 3.5.
I building an ASP web application and when I add a CrystalReportViewer to my ASPX page I'm getting the following
error.
"Error 20 Type 'CrystalDecisions.Web.CrystalReportViewer' is not defined."
I think maybe because I'm not having the right reference file. I'm using Crystal Reports 2008 and also I installed the following
Service Packs:
cr121_redist_install
CR2008-SP1
CR2008SP1-Fixes 1 and 2
cr121_clickonce
I check all the reference files in my project and they are as follow:
CrystalDecisions.CrystalReports.Engine (12.0.2000.0)
C:\Program Files\Business Objects\Common\4.0\managed\dotnet2\CrystalDecisions.CrystalReports.Engine.dll
CrystalDecisions.Enterprise.Framework (12.0.1100.0)
C:\Program Files\Business Objects\Common\4.0\managed\CrystalDecisions.Enterprise.Framework.dll
C:\Program Files\Business Objects\Common\4.0\managed\CrystalDecisions.Enterprise.InfoStore.dll (12.0.1100.0)
C:\Program Files\Business Objects\Common\4.0\managed\dotnet2\CrystalDecisions.ReportSource.dll (12.0.2000.0)
C:\Program Files\Business Objects\Common\4.0\managed\dotnet2\CrystalDecisions.Shared.dll (12.0.2000.0)
Please Why I'm getting this problem? How I can resolve it?
Thanks.

If you have a viewer on one of your forms, delete it off the form and re-add it, ensuring that the crystalreports.web assembly referenced in your project is version 12.
Ludek

One page turn out to be 4 pages in crystal report viewer, Bug?

we are using crystalReports xi release 2, visual studio 2005,IIS in windows 2003 and asp.net. We have one crystal report viewer in web page to dispaly one report, It has been running properly for several months in production server. Now we run into big issues. In report Views, one page report always turn into 4 small size pages. When we test it in visual studio 2005, it still works correctly without any problem. Even we unstalled IIS and reinstalled IIS, deployed web again, the problem is still there. It is very strange and frustrating to developer! Now we are afraid of handling crystal report, which seem arise many potential unexpected issue down the road. any clue?
the following is source got from IE browser, height for Viewer1 is only 367px,
normal value is 1039px,That is reason why page seems significantly shorter.How can we control the height? Even specifing size in css, it just be ignored.
LINK rel="stylesheet" type="text/css" aspnet_client/System_Web/2_0_50727/CrystalReportWebFormViewer3/css/default.css"><table id="CrystalReportViewer1" align="center" cellpadding="0" cellspacing="0" style="display:inline-block;border-style:Solid;height:367px;width:149px;">
style="width: 149px; height: 367px;position:relative"
Thanks in advanced.
Jim

Hi Rizwan,
You can't with the report itself because once the refresh is complete it requires a full refresh to update any page. And there is no option to for example refresh just the subreport.
RAS SDK has samples on how to add subreports, see the OverView tab for a link to the samples, but it still requires a refresh to be called.
One way may be to use Subreports on Demand, URL's to another report.... Each subreport would run individually without refreshing the main report. It would like a Table Of Contents report though.
So to be clear, adding pages is the same thing as adding more data. Problem is most of the data needs to be complete so that summaries and running totals etc. type of objects require the data to be complete to be able to render each page.
So why do you need to do this? Can you explain your workflow?
Don

Cannot Send Email from Crystal Reports Viewer; MAPI:Overflow

I am trying to send a report via email with crystal reports, but i get the following error message:
"The following unexpected error occured while trying to send the report to MAPI: Overflow."
I am using Outlook 2010, Win 7 x64 bit.
Does anyone have any ideas or thoughts?

Yes, it is a 3rd party app that opens Crystal Reports Viewer. Attached are the screen shots I get when try to send the report as an email.
-Dan

How to set printersettings for the crystal report viewer in SAP BI dynamically

Hello
I have set the URL method for my crystal report and with parameter passing as shown below, it was displaying the crystal report viewer by connecting to the SAP BI 4.0 server with this method.
http://cr:port/businessobjects/enterprise115/desktoplaunch/opendoc/openDocument.jsp?sDocName=CRLabelParam&sType=rpt&lsSnPrinted=0&lsSsTestProjectNr=1
This URL will be called from Web application by different users, i would like to set the printer settings differently for different users for this crystal report viewer how shall i need to set the printer options?
shall i need to set the printer settings programatically for each user. Please advise me how do i need to proceed.
Thanks & Regards,
Rajeswari.

There are no BI / CR APIs that would do this for you. The way I see it, you'll have to have your own print button and populate it with the correct printer information for each user as they request the report. Of course, alternatively, use the viewer printer button and get the users to choose the correct printer.
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Crystal Report Viewer Collapse Unneeded Lines

I have a CR open sales order report grouped by sales order number. Crystal report viewer outlines Sales Order #, customer name and doc total in the master line. Underneath that, it shows multi line items contain in that SO.
I am wondering, is there a way I can collapse the multi line items and only shows the master line item? We need this sometimes to present to management just to show the big picture.
Is it we can add a drill-down event to the crystal report viewer control? Not sure how to accomplish that. Any help will be appreciated.
Thanks.

Hi,
If the detail information is in the Detail section, you can set the Detail Section to Hide. This will only show the Sales Order information and have the ability to drill down to the Details when you need them.
Good luck,
Brian

Crystal Report Viewer 2008, postback causes a weird QueryString for dates

HI,
I'm having a weird problem that was masked with the error "".
What is happening to me is that i have an ASPX page where the QueryString passed in is used as parameters to the report (straightforward). When the page first loads, this is all fine the QuerySTring is properly parsed and the report is properly displayed. Now, the problem comes when i click on the PRINT Button it performs a postback, and during that postback the querystring is read so that it can rebuild the report on the postback. (In previous versions of crystal, this has always worked). The issue here is that the version 12 of the report viewer here now appears to also append some information to the query string that was not previously there (like this: ServletTask=Print&cmd=get_pg&page=1) So the problem here for me is this is what my original QueryString looks like:
tokenid=b2817081-6b52-43c7-8e2c-d6209af2ed98&Type=Appointment&Val=12%3b1%3b1%3b06%2f10%2f2000
THat query string is generated by the following code (pre-encoded)
"PrintPage.aspx?tokenid=" & Guid.NewGuid.ToString & "&Type=Appointment&Val=" & "12" & ";" & "1" & ";" & "1" & ";" & "1/1/2000" (NOTE the date here, i'll get to that in a second)
Then, what the problem is on the postback the Query String looks like this:
tokenid=2a4f42de-bd90-48b5-ac82-bd34b503afd3&Type=Appointment&Type=Appointment&Val=12%3b1%3b1%3b1%2f1%2fPrintPage.aspx%3ftokenid%3d2a4f42de-bd90-48b5-ac82-bd34b503afd3&Val=12%3b1%3b1%3b1%2f1%2f2000&ServletTask=Print&cmd=get_pg&page=1
As you can see here it's all messed up.
So, what i found here is that the underlying cause is that we are passing a "date" in the original QueryString and it seems on the postback the Crystal Reports Viewer is having some issue with that and basically messes up the query string...
I have Crystal Reports 2008/SP3 installed.
Any help would be greatly appreciated.
Thanks

Cleaning up these forums I came across this unanswered thread.
Very weird behavior that I have seen maybe 3 or 4 years ago - I think it was with opendocument.aspx...
In this case, we appear to be re-adding the querystring with the aspx name and question mark (u2026.parentagesu2026). Having two question marks (%3f) is essentially a malformed URL since this indicates where the querystring starts.
The duplicate querystring may have been a coding error(?) where it gets added again on a postback.
Were you able to resolve the issue?
Ludek

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