Why is "download error" appearing under the "apps" tab of my "desktop manager" for CC

I cannot download or update apps off of the Adobe CC. Can someone please help me troubleshoot this problem?

I am having the same problem: The CC InDesign App was not working properly so I tried to update it and got the download error. So I chose to uninstall it and reinstall it. In the CC panel, Home shows all Apps and when they were last updated; the Files, Fonts and Behance tabs all seem in order, but the Apps tab is blank except for that same error message:
Download Error
Download error. Please contact customer support.
I've been trying to figure this out for more than two weeks - uninstalling, reinstalling, using the customer support FAQs, and nothing has worked. In the meantime, I'm still paying for use, so any help would be appreciated.
Thanks

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Why is "download error" appearing under the "apps" tab of my "desktop manager" for CC

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