Why is entire file menu greyed out?
Why is entire file menu greyed out?
== This happened ==
Every time Firefox opened
== not sure
Thanks for the VERY helpful links, the-edmeister!
The FILE Menu was <u>'''''not'''''</u> greyed out in SAFE MODE.
I only had one THEME, the DEFAULT one, which I was using.
I disabled a few ADD-ONS and that solved the problem. They should check them first. I don't have time right now, or I'd do it myself. Later, maybe.
Thanks very much for your help. The only thing better than the FF browser is the community. I've been using only Mozilla since Netscape days.
Down with MicroSoft & Google!
Similar Messages
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ITunes 10.4 Command Controls Don't Work, File Menu Greyed Out
The "improvements" in 10.4 version of iTunes are, uh, not. Among many other challenges iTunes now randomly decides that its file functions and the attendant command + (key) don't work. You get the "error" noise and the commands are actually greyed out under the "File" dropdown. FAIL. This, in addition to the "upgrade" that makes it necessary to hit "option" to see the nested playlist icon make this one of the worst iTunes updates in a long, long time. Don't think us out of what we're doing, please. I know it's free, but it's also not free (my Apple bills are staggering).
Formerly reliable commands like Command + L (go to current song) or Command N (new playlist) and even Command I (track info) are now hit and miss. If anybody has a solution (other than "you don't really want those features") I'd love to hear it. Or an explanation for how/why an entire series of commands becomes unavailable for no apparent reason. In the meantime I'm investigating alternatives (and I'm a long-term iTunes stalwart). Lame.
In the above screenshot, prior to writing this email (and part of the inspiration for it was that) "go to current song" was also greyed out. Of course I was writing this email and not changing anything but a few seconds ago Control "L" didn't do anything & that item was greyed out. So what happened? What changed? What's wrong? Your guess will hopefully be better than mine...While I'm at it, the new/improved iTunes also periodically and for no apparent reason will not allow me to edit smart playlists (or create new ones). I hit Command "I" on a smart playlist and I get the "be-donk" that says "no love." Also greyed out in File menu along with almost everything else (see above). The feature returns after the passage of time but no noticeable conditions have changed - unless I'm missing something really obvious which is why I'm crying out for help...
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Why is my 3D menu greyed out? (Photoshop CC)
Sorry if I'm asking this in the wrong place, first time I attempt using these forums!
I have recently installed Photoshop CC, and I'm experiencing that the 3D menu is all greyed out - I remember using it without problems in CS5.
System Info
Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2294 MHz
Built-in memory: 8103 MB
Free memory: 4044 MB
Memory available to Photoshop: 7120 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: False.
OpenGL Allow Advanced Mode: False.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Unavailable
OpenGL Version: 2.1
Video Rect Texture Size: 4096
OpenGL Memory: 1024 MB
Video Card Vendor: Intel
Video Card Renderer: Mobile Intel(R) HD Graphics
Display: 1
Display Bounds: top=0, left=0, bottom=768, right=1366
Video Card Number: 2
Video Card: Mobile Intel(R) HD Graphics
Driver Version: 8.811.1.5000
Driver Date: 20110204000000.000000-000
Video Card Driver: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
Video Mode:
Video Card Caption: Mobile Intel(R) HD Graphics
Video Card Memory: 3860 MB
Video Card Number: 1
Video Card: AMD Radeon HD 6630M
Driver Version: 8.811.1.5000
Driver Date: 20110204000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 1366 x 768 x 4294967296 colors
Video Card Caption: AMD Radeon HD 6630M
Video Card Memory: 1024 MB
Serial number: Tryout Version
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\martin\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 449,0G, 198,4G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
Installed components:
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AdobeLinguistic.dll Adobe Linguisitc Library 7.0.0
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AdobePDFL.dll PDFL 2013/03/13-12:09:15 79.499517 79.499517
AdobePIP.dll Adobe Product Improvement Program 7.0.0.1768
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AdobeXMPFiles.dll Adobe XMP Files 2013/03/13-12:09:15 79.151481 79.151481
AdobeXMPScript.dll Adobe XMP Script 2013/03/13-12:09:15 79.151481 79.151481
adobe_caps.dll Adobe CAPS 7,0,0,21
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ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
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aif_ogl.dll AIF 5.0 79.534508
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boost_signals.dll DVA Product 7.0.0
boost_system.dll DVA Product 7.0.0
boost_threads.dll DVA Product 7.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
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dynamiclink.dll DVA Product 7.0.0
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libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 2.1.2.1756
mediacoreif.dll DVA Product 7.0.0
MPS.dll MPS 2013/03/15-13:25:52 79.535029 79.535029
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
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PatchMatch.dll PatchMatch 0000/00/00-00:00:00 1. 1.
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC CC
Plugin.dll Adobe Photoshop CC CC
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 4.0.1.34
PSArt.dll Adobe Photoshop CC CC
PSViews.dll Adobe Photoshop CC CC
SCCore.dll ScCore 2013/03/21-12:10:31 79.535742 79.535742
ScriptUIFlex.dll ScriptUIFlex 2013/03/21-12:10:31 79.535742 79.535742
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 7.0.1.102
WRServices.dll WRServices Mon Feb 25 2013 16:09:10 Build 0.19078 0.19078
Required plug-ins:
3D Studio 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Accented Edges 14.0
Adaptive Wide Angle 14.0
Angled Strokes 14.0
Average 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Bas Relief 14.0
BMP 14.0
Camera Raw 8.0
Camera Raw Filter 8.0
Chalk & Charcoal 14.0
Charcoal 14.0
Chrome 14.0
Cineon 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Collada 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Color Halftone 14.0
Colored Pencil 14.0
CompuServe GIF 14.0
Conté Crayon 14.0
Craquelure 14.0
Crop and Straighten Photos 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Crop and Straighten Photos Filter 14.0
Crosshatch 14.0
Crystallize 14.0
Cutout 14.0
Dark Strokes 14.0
De-Interlace 14.0
Dicom 14.0
Difference Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Diffuse Glow 14.0
Displace 14.0
Dry Brush 14.0
Eazel Acquire 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Embed Watermark 4.0
Entropy 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Extrude 14.0
FastCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Fibers 14.0
Film Grain 14.0
Filter Gallery 14.0
Flash 3D 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Fresco 14.0
Glass 14.0
Glowing Edges 14.0
Google Earth 4 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Grain 14.0
Graphic Pen 14.0
Halftone Pattern 14.0
HDRMergeUI 14.0
IFF Format 14.0
Ink Outlines 14.0
JPEG 2000 14.0
Kurtosis 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Lens Blur 14.0
Lens Correction 14.0
Lens Flare 14.0
Liquify 14.0
Matlab Operation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Maximum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Mean 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Measurement Core 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Median 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Mezzotint 14.0
Minimum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
MMXCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Mosaic Tiles 14.0
Multiprocessor Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Neon Glow 14.0
Note Paper 14.0
NTSC Colors 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Ocean Ripple 14.0
Oil Paint 14.0
OpenEXR 14.0
Paint Daubs 14.0
Palette Knife 14.0
Patchwork 14.0
Paths to Illustrator 14.0
PCX 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Photocopy 14.0
Photoshop 3D Engine 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Picture Package Filter 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Pinch 14.0
Pixar 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Plaster 14.0
Plastic Wrap 14.0
PNG 14.0
Pointillize 14.0
Polar Coordinates 14.0
Portable Bit Map 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Poster Edges 14.0
Radial Blur 14.0
Radiance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Range 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Read Watermark 4.0
Reticulation 14.0
Ripple 14.0
Rough Pastels 14.0
Save for Web 14.0
ScriptingSupport 14.0
Shake Reduction 14.0
Shear 14.0
Skewness 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Smart Blur 14.0
Smudge Stick 14.0
Solarize 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Spatter 14.0
Spherize 14.0
Sponge 14.0
Sprayed Strokes 14.0
Stained Glass 14.0
Stamp 14.0
Standard Deviation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
STL 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Sumi-e 14.0
Summation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Targa 14.0
Texturizer 14.0
Tiles 14.0
Torn Edges 14.0
Twirl 14.0
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WIA Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Wind 14.0
Wireless Bitmap 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
ZigZag 14.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Adobe Exchange
Kuler
Installed TWAIN devices: NONEHi NinjaMountainGoat,
There are some hardware requirements for the new software capabilities. To be able to use the 3D features in Photoshop, it is required that you have a video card that is atleast 512mb. To check what kind of video card capability you have, goto Help --> System Info. From there, you should see 'Video Card Memory: __MB'. If your memory card is only 256mb, it will not be able to handle the 3D features.
Below are two other helpful forum threads that may also answer your questions:
http://forums.adobe.com/thread/1120661?tstart=0
http://forums.adobe.com/message/4937784#4937784
Hope this helps,
Clarice -
Why is my photostream menu greyed out
I just installed iphoto 11 9.4.3 version to use the share (with others) function, which I never used before.
When in iPhoto, the SHARE - > PhotoStream menu is greyed out.
Why ?Larry,
that is weird! Even with PhotoStream disabled in the "System Preferences > iCloud" and in "iPhoto Preferences > Photo Stream" iPhoto will show the PhotoStream in the "Share" menu.
The only way I can get iPhoto to dim the PhotoStream "Share" option in the menu is by selecting an item in the Source list that is empty. Do you see something different?
That is why I suggested to check the selected library item. See: Photostream disabled everywhere, but the "Share" menu does show it.
Cheers
Léonie -
Import in file menu greyed out solution please
Would like to import favorites from IE Explorer but can't as this file menu import is greyed out
That happens when you are in Private Browsing mode.
*https://support.mozilla.com/kb/Private+Browsing
*You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
*To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
* Deselect: [ ] "Permanent Private Browsing mode" -
Why is my diabled login greyed out after i unlock it? I have tried to remove the library file but it doesn't work. It worked the first time and than all of a sudden it was greyed out.
Where do you see a disabled login? In system preferences? In Login screen?
-
I had to re-install XP on my laptop. I then installed itunes again. Now I want to restore my music from backup CD's. But the option device under file is greyed out. I can't select restore from backup. How do I make the restore option active? i have an IPOD nano.
I think it's QuickTime player causing the problem, when I try to open it I get the windows error that an error has occured
Let's try swapping out your QuickTime again, taking a few extra explicit precautions this time.
Head into your Add/Remove programs. uninstall QuickTime.
Next, we’ll manually remove any leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (If “Hide filename extensions for known file types” is enabled on the PC, then those two files will appear as “QuickTime” and QuickTimeVR”.)
7. Restart your computer.
Now download and save a copy of the latest standalone QuickTime installer to your hard drive. (We'll run the install from there rather than online.)
Latest Quicktime Installers … get the one that doesn’t mention iTunes
Switch off antivirus and antispyware applications prior to the install. Start the install by doubleclicking the QuickTimeInstaller.exe.
If that install goes through okay, restart the PC and try launching iTunes again. Does your iTunes launch properly now?
(If you get an error message on the QuickTime uninstall or standalone reinstall, let us know what it says. Include error message numbers if you're getting any.) -
The recently open files are greyed out.
The recently open files are greyed out.
I am using Word Excel 2003 and Windows 8.1
I have uninstalled and re installed to no effect.
Any suggestions welcome.Hi,
Please try the following 2 methods:
1.Click to select the Add new documents to Documents on Start Menu check box on the
IE tab of Tweak UI. To do this, follow these steps.
Note To perform the following steps, you must be logged on as a member of the local Administrators group.
In Control Panel, double-click Tweak UI.
Click the IE tab.
Click to select the Add new documents to Documents on Start Menu check box, and then click
OK.
http://support.microsoft.com/default.aspx?kbid=284896
2.Go to Start—>Run—>Type regedit click ok
Now you need to navigate the following key from left pane
HKEY_CURRENT_USER\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER
Now you need to select the following key and delete from right pane
NoRecentDocsHistory
Exit your registry editor
Now you need to go open MS office application click on Tools—>Options
Click on General Tab, Check the Recently used file list checkbox and use the designated dropdown to select the desired number of entries and click ok
Note Please backup your Registry before modifiying.
http://www.windowsreference.com/ms-office/fix-for-ms-office-2003xp2000-recently-used-file-list-is-grayed-out/
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Regards,
George Zhao
TechNet Community Support -
signature drop down menu greyed out. I believe it is because I saved the pdf document after placing a signature. I'm using Adobe Acrobat Pro 9
Do you mean the drop-down list that shows up when you right-click on the signature (in the Signature Panel or signature field)?
I do not think that just saving a PDF with no changes would result in that unless you somehow flattened the PDF.
Can you see the signature in the Signature Panel? Can you expand ([+] at left) the signature? Does the Signature Panel provide info for this signature? Is the signature validated? If "yes" then is the signature status Valid?
It could be that when you saved the file you somehow flattened the signature, so that now you have only signature appearance in the PDF but not a real signature field which contains all signature properties. If the Signature Panel does not contain your signature (enpty if your signature was the only one) then this is the most likely cause. -
Why is EXPORT to Quicktime "greyed" out? GB3?
Wondering why export to quicktime is greyed out.
In addition, is there anyway to export tracks individually?
Thank you!FWIW, I know the work around, export to iTUNES, drag to desktop (if preferences are set up right, in iTUNES) it will be a AIFF file.
Just want to know why quicktime is greyed out unless of course it needs video or images in order to work as export to quicktime!
thanks! -
Why is my Wi-Fi greyed out? Why does battery not hold a charge longer than a few hours? All since upgrade to IOS 7.
To validate the operating system and radio software complete the following steps:
Tap Settings > About.
In the Category drop-down menu, select OS.
Ensure the Radio Version is only 1 number higher than the OS Version.
If not then follow this
http://www.blackberry.com/btsc/KB34666
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V -
ECL Viewer - Save to local file option grey out
Hello Experts,
We have ECL viewer installed version 5.1.3 with SAP GUI 710 - 7100.2.7.1038.
But, option under viewer --> save to local file is grey out, how to enble this option.
Thanks,
SamHi all,
in case the ECL Viewer is used in the ArchiveLink or GOS area the 'Save to local file' is not available.
Basically it is possible to save the displayed document via the
ECL Viewer menu in a local file. In DMS the users can go via the
ECL Viewer menu 'Viewer -> Save to Local File' and create a local
copy on this PC.
This functionality, however, is not possible if the file is stored
using the ArchiveLink. This is a restriction from the ArchiveLink
application.
If you are willing to do a modification just change the following
coding within the constructor of class CL_DV_VIEWER_CONTROL_ECL.
call method ecl_viewer->create_toolbar
EXPORTING
* CLOSE_BUTTON =
TOOLS = 'X'
VIEWER = 'X'
NAVIGATION = 'X'
OPTIONS = 'X'
VIEWER_OPENFILE = ' '
* VIEWER_SAVEFILE = ' ' "< delete
VIEWER_SAVEFILE = 'X' "< insert
TOOL_MEASUREMENT = ' '
REMOVE_DOCUMENT = ' '
VIEWER_CLOSEFILE = ' '
TOOL_COMPARE = 'X'
TOOL_STAMP = ' '
If you are not willing to do a modification, it is even possible
to make a copy of the whole class, change the coding within the
copy, and make use of the copy by adding the according entries
in table SDV_VCL_MIME_C (see SAP note 726158).
For further question on this scenario I would kindly ask you to contact
your local consulting organisation because in the standard this
'Save as local file' is not available for ArchiveLink files.
Best regards,
Christoph -
How do i synch my pdf/books to my Itunes library. I was able to synch my ipod touch app purchases by transferring them but can't figure out how to do my pdfs. Also why is my ipod picture greyed out-the one that lets my move the icons around.
I am afraid if i don't get the pdfs into my book library, i will lose them when i update to IOS 5-is that true?thank you-i have to check into the authorization and the account-i gave my husband my old ipod when i updated last year so both at one time have been on this computer but as it stands, it only comes up with my device when i plug into Itunes.
i don't think i have any restrictions for installing apps although my normal way of doing it is to download from the ipod touch. i did find that all i had to do was right click on my device name and got the message to transfer my apps and then they showed up in my library. Also when i clicked the synch checkbox i was able to view the ipod touch picture without it being greyed out. after all that i was able toupdate to IOS 5 successfully except my videos and podcast, and pdfs did not come over. This confuses me since i had dragged them over to my library to make sure that i had everything in my library and on my device. Not a big problem, since i just dragged them in itunes from my library to my device but sometimes i wonder if i understand the big picture:) -
.indd files all greyed out, cannot open from within Indesign CS5
Dear all,
On a iMac g5 i7 with Indesign CS5 (7.0.4).
Since yesterday all .indd files are greyed out when trying to open them from Indesign (command-o).
From Finder they open fine still...
Can't find anything on the web.
Clues?
Thanks,
DirkjanIndeed, you clearly need to find the source of the problem.
In my limited experience, this kind of thing happens when some program misbehaves and causes the LS Database to get corrupt. This usually happens as a one-time event, so rebuilding is an easy solution.
In your case, obviously the problem is chronic, so you will need to get to the bottom of it.
There is no reason to assume that InDesign is at fault. I'm afraid I don't have any tips for you. Contact an Apple support path, I guess. -
Using the Android Reader app, why is the signature option greyed out?
I have a client that has enlisted me to create 3 fillable PDF forms. I used FormsCentral to create these fillable forms, then I saved them as PDFs to my Dropbox. I opened the Adobe Reader app on my Tablet, and access the forms. As for the client, they are home builders, and these 3 forms are 3 different stages of the building process. They are using them to interact with the new homeowner. They want to do this on Samsung Note 10.1 tablets with Verizon data. There are 3 issues I am faced with fixing:
1. The signing process is quite a process. Meaning too many clicks to setup and apply a digital signature according to the customer. And that is on a PC, because I am unable to use the "signature" function - the button is greyed out. Why is that?
2. Once we resolve the above issue, then will there be a way to "lock" the form so that the customer's responses and selections are unchangeable? If so, how?
3. Once the form is signed and "locked" (if possible), what is the simplest way to send the form via e-mail? I ask because they want there to be a way to setup the form to e-mail copies to the addresses that are entered into an e-mail field on the form. Sort of "auto-populate" the addresses as well as be able to set a predetermined address (back to their office) so that the results may be sent via mobile instantly upon completion.
I know that is a lot to ask. Your help would be most appreciated!
Thanks in advance, Rob(1) Why is the Signature button greyed out (disabled)?
You used FormsCentral to create fillable forms and exported to PDF. When exporting FormsCentral forms to PDF forms, FormsCentral adds "extended rights" to PDF forms so that users can fill out the PDF forms in Adobe Reader (which is a PDF viewer, not a PDF editor).
The current version (11.5.0) of Adobe Reader for Android does not allow signatures to be added to any "Reader Extended" PDF documents (including forms). We are actively investigating and trying to resolve the problem.
(2) Is there a way to "lock" a PDF form?
You can "flatten" a PDF form after the form has been filled out and signed by a customer. Once flattened, it's not possible to change filled data or signatures. When you try to email a filled PDF form (optionally with a signature), Adobe Reader for iOS will present the E-mail Document dialog with two options: "Send Original Document" and "Send Flattened Copy". You can choose the "Send Flattened Copy" option.
Unfortunately, the feature has not been supported in Adobe Reader for Android yet.
(3) What is the easiest way to send a "flattened" copy via email?
Because the issues 1 & 2 above have not been resolved, you are not able to do this in Adobe Reader for Android. However, you can do this in Adobe Reader for iOS.
First, you need to add a Submit button to your PDF form. I am not sure if you can do this in FormsCentral. But you can use Adobe Acrobat (a paid product) to add a Submit button.
Setting action buttons > Add a submit button
When your customer taps the Submit button in the PDF form, Adobe Reader (for iOS - for now) will present thee same E-mail Document dialog. Once the "Send Flattened Copy" option is selected, Reader will launch the default Mail app and auto-populate email address(es) specified for the Submit button action.
Please let us know if you have further questions.
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