Why is it ok for a verizon wireless service representative to lie to a customer? I went over my monthly data and i called to ask for some help with the overage because i was barely over. They told me they would take care of it and sold me on a shared data

why is it ok for a verizon wireless service representative to lie to a customer? I went over my monthly data and i called to ask for some help with the overage because i was barely over. They told me they would take care of it and sold me on a shared data plan that would result in 2gb less data but told me i would save 20$ a month. I agreed and recieved my next statement and to my suprise my bill actually went up 15$ a month and i talked to several people and they all told me there is nothing that can be done to get back on the plan i was on and they can not even give me a discount to get me back to what i was paying. They can only offer me a convenience credit. I will be cancelling service.

ajwest101,
We do not want to see you go. I truly apologize for any misinformation regarding your plan. Let's investigate into this a little further. What plan were you on? What plan were you switched to? If you look at the detailed billing online of your previous bill do you see any additional charges other then the plan?
LindseyT_VZW
Follow us on Twitter @VZWSupport

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    Copying file from "Scripts\bootstrap-select.min.js" to "C:\a\bin\_PublishedWebsites\Sparco.Cms.Web\Scripts\bootstrap-select.min.js". (TaskId:395)
    Copying file from "Scripts\bootstrap-select.js.map" to "C:\a\bin\_PublishedWebsites\Sparco.Cms.Web\Scripts\bootstrap-select.js.map". (TaskId:395)
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    <Content Include="Scripts\angular-animate.js" />
    <Content Include="Scripts\angular-animate.min.js" />
    <Content Include="Scripts\angular-aria.js" />
    <Content Include="Scripts\angular-aria.min.js" />
    <Content Include="Scripts\angular-cookies.js" />
    <Content Include="Scripts\angular-cookies.min.js" />
    <Content Include="Scripts\angular-csp.css" />
    <Content Include="Scripts\angular-loader.js" />
    <Content Include="Scripts\angular-loader.min.js" />
    <Content Include="Scripts\angular-messages.js" />
    <Content Include="Scripts\angular-messages.min.js" />
    <Content Include="Scripts\angular-mocks.js" />
    <Content Include="Scripts\angular-resource.js" />
    <Content Include="Scripts\angular-resource.min.js" />
    <Content Include="Scripts\angular-route.js" />
    <Content Include="Scripts\angular-route.min.js" />
    <Content Include="Scripts\angular-sanitize.js" />
    <Content Include="Scripts\angular-sanitize.min.js" />
    <Content Include="Scripts\angular-scenario.js" />
    <Content Include="Scripts\angular-touch.js" />
    <Content Include="Scripts\angular-touch.min.js" />
    Is there anything I forgot to mention that would help me figure out what is going on?
    What else can I try with the exception of rolling back the changeset and re-adding the nuget package?
    Thank you very much in advance!
    -Igor
    -Igor

    Hi Igor,
    For your situation, make sure you checked in your source files after updating Angular. You can also check the whether the foders for the Angular reference are under source control in source settings tab of your build definition.
    You can also build locally using MSBuild to see if the building works fine. We have to make sure local build succeed before VSO build since TFS build use MSBuild as its default compiler. Check the links below to see if they are helpful:
    https://social.msdn.microsoft.com/Forums/en-US/f43ceb9e-f253-46e3-a496-05f8cd77f634/msb3030-could-not-copy-the-file-because-it-was-not-found-error?forum=winappswithcsharp
    https://social.msdn.microsoft.com/Forums/en-US/01a29ce7-da2a-40af-9dce-3db1f8998cc2/could-not-copy-the-file-consoleappnameexemanifest-because-it-was-not-found?forum=TFService
    Best regards, 
    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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