Why is it when I launch Element 9, the window says "gathering user Info"?

The bar on this window continues to spin, but nothing EVER happens. It never really shows me any user information. Not sure what this is even supposed to do since it never works.

No, I mean you can log out until you are in PSE, then log in if you want to be connected. Or stop syncing before you launch PSE. Usually once you've eliminated the hung connection attempt it will work okay until the servers go weird again.
BTW, you seem to think I work for adobe. I don't.

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Photoshop elements does not open, says "gathering user info...."

photoshop elements does not open, says "gathering user info...."

Hi,
Please try couple of probable solutions as mentioned below:
Solution 1:
1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.
Solution 4:
On the drive on which you have installed PSE,on my machine it is on C:
Go to C:\Program Files\Adobe\Photoshop Elements 9\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
Now launch PSE and check if it works.
Solution 5: Try with admin account or right click and select run as admin. or try directly from .exe
For related post for Twain please see this:http://forums.adobe.com/message/2954743#2954743
Thanks,
Garry

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Untick this box:
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Regards.
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To get all your content off your connect your iPad to your new computer.
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I have found Senuti useful but there are others listed in the article I linked to in a previous post.
https://discussions.apple.com/docs/DOC-3991
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JohnRobertBrown wrote:
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There is never any guarantee that automatically generated html will look right on every browser, especially Explorer. For max compatibility with MS stuff it's best to use Office to start with instead of iWorks.
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Thank you for the suggestion, but the 'clean' install of iTunes (which I did twice) didn't do the trick.
Anybody else have a clue?
I spoke with Apple Care, who was also stumped. They think it might be a hardware issue (but were probably just giving up on working with me because it was free service/I haven't paid the $50). Still seems awfully coincidental that my Airport (1st Gen - about 4 years old) would stop being able to stream music through iTunes simultaneously with the iTunes update...

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Check and tell if its working.

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Hi there slklug43,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
-Griff W.

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Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box. Don't use the Safari-only Guest login created by Find My Mac.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. The Guest login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled under Mac OS X 10.7 or later, or if a firmware password is set, you can’t boot in safe mode.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

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Why is it when I launch Element 9, the window says "gathering user Info"?

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