Why is iTunes 11 Not Consistently Playing iTunes bought Content (Hobbit)

Yesterday, I purchased the soundtrack "Dark Knight Rises".
I watched it down load. I clicked the new download button and watched it all download.
The only item that showed up inside of iTunes 11 was the pdf booklet.
It was on the file system, but not in iTunes 11.
I went to the iTune Store "Purchased" section and the button for the album indicated "Download" NOT "Downloaded"
I clicked "Download" and everything seemed to be fine.
Today, I purchased the soundtrack "The Hobbt: Unexp...".
Again, I watched this album download in its entirety.
Absolutely, nothing shows up.
I decided to try something different.
I shutdown iTunes 11 and restarted.
Like removing the ring from Bilbo's finger it appears in its entirety, and again like the ring it makes iTunes 11 behave badly in the following situations
Does NOT "play or add to up next" the complete album in my "Recently Added" smart playlist
Does NOT "add to up next" the complete album when displayed in the search box and "Albums, Songs, Artist, Generes" are selected
Does NOT appear as a found album in iTunes 11 when the return key is entered in the search box and "Albums, Songs, Artist, Generes" is selected
Does play complete album and "add to up next" from the "Purchased" playlist
Does play songs from the album when selected individually
Shows up as "Downloaded" in the iTunes store "Purchased" section

Trouble Ticket Thread with same issues: https://discussions.apple.com/message/20581468#20581468

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Why are my songs not completing play?

why are my songs not completing play? plays half a song then on to the next

Welcome to the Apple Community.
Try restarting iTunes.

Why does my ipod not complete playing any song?

Why does my ipod not complete playing any song?

Do they play OK in iTunes on the computer?
How long to they play
Try a reset. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.

ITunes bought content + external storage.

Sooooo-- I just purchased The Munsters Season 1 (mad over priced but one of the few old timer shows I LOVE LOVE LOVE to watch)....
And it's looking like The Munsters x 38 = 10+ gigs on my Harddrive. Real estate that is not really available on my drive due to my recent bootcamp installation.
My question is, if I invest in an external harddrive to hook into my Macbook, can I move iTunes purchased files to this drive and have future downloads directed to said folder? Or is it bound to this harddrive by DRMs or whatever?
Thanks.

Hi, mousouchop.
It's always nice to have one of our friends from the Mac side of the iTunes forums pay us a visit here.
You could move just the Munster episodes to the external drive but you'd probably be better off moving your entire iTunes Music folder.
For instructions on doing so, have a look at this article in the Apple Knowledge Base.

Why is RoboHelp not displaying the required data content of .chm when linked as Help in my App ?

Gorgeous Hello All,
Has anyone encountered the below-said show- stopper. Another BIG TIME help required, will help me in tremendous fashion.
Am using Adobe RoboHelp, Version 10 and IE version being 10.
In my local machine :
1.)I have completed my technical writing courtesy Design editor
2.)Generating chm File : View -> Pods –> Single Source Layouts -> Right Click on Microsoft HTML Help -> Tagged Set as Primary Layout
3.)Generating Primary Layout : File -> Generate -> Primary Layout (Microsoft HTML Help)…
4.)Viewing Primary Layout : File -> View -> Primary Layout
Everything works FANTASTICALLY till here with the required output (as Hide, Back, Refresh, Home, Print, Options, Contents, Index, Search, Glossary and with the data contents)
Show Stopper, At my Application Server :
5.)I copy the entire robohelp project folder from my local machine to my application Server path
6.)My Application has been developed in ASP .NET, Version 4.0.
7.)Help link has been created in this application wherein here the file name of < >.chm has been linked in the code to be read from the Server’s RoboHelp project folder\!SSL!\ Microsoft_HTML_Help\
8.)I login into my above-said application -> click on the Help page -> Displays the required structure /buttons as Hide, Back, Refresh, Home, Print, Options, Contents, Index, Search, Glossary
a.)Clicking on any of the Books or Topics appearing beneath Contents : The System prompts out with error cautionary message called “ Navigation to the webpage was cancelled. What you can try: Retype the address ”
*** This is a huge SHOW-STOPPER. I spent plenty of hours on this, but unable to deciper with a solution at all) ***
( Note : Am able to directly open and read the required data contents by Clicking on any of the Books or Topics appearing beneath Contents from Server’s RoboHelp project folder\!SSL!\ Microsoft_HTML_Help\ < >.chm )
Why is the RoboHelp not displaying the required data contents of <>.chm when linked as Help in my Application ?
Cheese – Vipin Nambiar

If you looked at the error message and searched the forum, you should find the answer as this is a problem that started in 2005. You should not run CHM files from a server and cannot without editing the users registry. See the page below.
http://www.grainge.org/pages/authoring/chm_mspatch/896358.htm
All along your questions have been based on webhelp, why suddenly are we going go CHMs.
See Snippets on my site for the correct form of help to use in different scenarios.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Can you tell me why none of my music will play I had a little box that came up saying all your items are ticked so they will not play on itunes what does this mean it's driving me nuts help!!!

HI there can you tell me why none of my music will play on itunes it just displays a message saying it cannot be located please help it is driving me nuts
Jan

About 5 days ago for no apparent reason at all, about
7000 songs which i have collected over a number of
years has just decided that it wont play in ITUNES or
in any other of my media players. When you click on
Play over a song nothing happens. The play icon
doesnt even come up on the screen.
Steps I have taken so far are:
1 - Remove all tracks from ITUNES and then re-add the
folder where all the songs are. This has obviously
removed all songs, but when I have re-added the
folder , it has added about 650 tracks back on to the
playlist. These 650 tracks will play. This leaves
approx 6400 tracks that it wont play.
By the way all the songs on my PC are MP3 type and I
have had no problem playing any of them until last
week.
2 - I have re-installed ITUNES and reinstalled
Quicktime and that has not worked.
3 - All of my songs are backed up on to a External
Hard Drive. I have tried to restore the songs and
also play them directly from the external hard drive.
I get the same problem when I do this.
4 - I have enabled and allowed all permissions for
the account that I am running the PC from.
I am guessing there must be some settnig or Registry
Key that is blocking me playing the tracks from the
PC. I have also tried to launch the songs in Media
Player and Sonic stage but thsi has not played
either.
All the tracks are in the folder structure as they
were before so I know they are there. I just need to
somehow unlock them.......
If anyone has any ideas, I would be very grateful as
I dont want to lose my entire music collection.
Also I cannot find anyweher on here that is a Support
number or email address for Apple as this is an
ITUNES issue and they should be resolving it for
me!!!!
Thanks
Dell Windows XP
Pro

ITunes says I have authorized five computers so I can no longer play music I have purchased. I have not replaced my computer once. Why does iTunes say this?

iTunes says I have authorized five computers so I can no longer play music I have purchased. I have not replaced my computer once. Why does iTunes say this?

Hey Christownsend,
Thanks for the question. To troubleshoot this issue, you may want to try deauthorizing all computers:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/HT1420
To deauthorize all computers associated with your Apple ID
If you need to authorize your new computer and are unable due to already having five authorized computers, you can deauthorize all computers by doing the following:
1. Click iTunes Store on the left side of iTunes.
2. If you're not signed in to the store, click the Account button, then enter your account name and password.
3. Click the Account button again (your Apple ID appears on the button), enter your password, and then click View Account.
4. In the Account Information window, click Deauthorize All.
Note: You may only use this feature once per year. The Deauthorize All button will not appear if you have fewer than two authorized computers. If you need assistance on using this feature, please contact iTunes Store support via email (http://www.apple.com/support/itunes/store/).
Thanks,
Matt M.

When I sync iphone to itunes, why do my soundtracks not show as albums but via artist? IE: Pulp Fiction has 16 songs by different artists. In itunes I can pull up pulp fiction and play the 16 songs. In iphone sync the 16 songs are seperate

When I sync iphone to itunes, why do my soundtracks not show as albums but via artist? IE: Pulp Fiction has 16 songs by different artists. In itunes I can pull up pulp fiction and play the 16 songs. In iphone sync the 16 songs are seperate and listed by Al Green, cowboy junkies etc... How to fix this so the ipod part of my iphone will show & play the soundtracks as albums... thanks.

What is selected under the Music tab for your iPhone sync preferences with iTunes?
If you have chosen selected playlists, artists, albums, and genres - if Pulp Fiction is available under the Albums section to be selected as an Album to be transferred to your iPhone, is it selected?
If so, when you select Albums via the iPod on your iPhone, the album is not available there to select?
You can always create an iTunes playlist with these songs placing the songs in your preferred order.

Why am I receiving message to play a movie from iTunes account "cannot play movie". It say not authorized to play protected movie.

Why am I receiving message to play a movie from iTunes account "cannot play movie". It say not authorized to play protected movie.

In a different post, you asked:
Phase10117 wrote:
So r u telling me that I can only look at a movie from my iTunes account on the device that it was download from. This doesn't set very well me. U should b able to your purchase movies from your cloud. Is apple working on this resolution?
There is no resolution needed, as this is not a problem.
I am saying not the device, but the Apple ID is what needs to be the same, unless the movie is rented.
If the movie is rented, it can only reside on one device at a time. But from your error message above, I don't think that is your situation.
Your error message suggests a different Apple ID purchased the movie. If you want to see it, you must use your computer's iTunes, go to Store > Authorize This Account in the iTunes menu on your computer, and have that purchaser sign in with their Apple ID and password, then sync your iPad to that computer.

Why isn't ATV able to play my movie rental through iTunes on my Mac?-I can see it on ATV through the computer icon but it won't play.

So I've had my Gen 2 ATV for a little less than a year..it's been great...up to last week! Now nothing downloads and all I get is ''able to view in 90 hours...all week it's not gone under 70 hours. So I went to Itunes on my Mac and downloaded it again thinking it should show up as a rental through the computer on ATV..it does it's right there...but can I play it? Heck no! First it gets the icon showing its buffering..or whatever it's doing and it just stays there doing nothing..then I tried it again an hour later and I get an error message that I need to authorize my computer....I go back to check in Itunes and of course the computer is authorized.
I've just spent $12 on the same movie trying to get it to work and I'm just so over reading in all the forums but finding nothing that will fix this issue. Does Apple even care? Sooo many people with problems and no help to fix the issues. THERE IS NOTHING WRONG WITH MY INTERNET CONNECTION!
How about Apple just fixing whatever it is that's wrong? I can only think it has something to do with the last update I did since nothing has worked properly with movies since then.

Hello there, Abigail.
It sounds like you are unable to watch an HD download becuase of the message saying that your display must support HDCP. The following Knowledge Base article offers up nformation on why this message can pop up:
iTunes for Windows: Unable to view or play HD video content that requires HDCP
http://support.apple.com/kb/ts3354
High-bandwidth Digital Content Protection (HDCP) is a security feature requiring the use of HDCP certified products in order to display digital media like High-defintion (HD) video. In iTunes for Windows, in order to view HD content, both the display hardware (computer screen, LCD, external monitor, and so on) and video card driver must support HDCP. For additional information on purchasing and viewing HD Videos, refer to iTunes: Purchasing and viewing HD Videos.
If you want to download the SD version you can do so from Purchases in iTunesas shown by this article:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Click iTunes Store near the top of the iTunes window.
Click the Purchased link at the right of the iTunes Store homepage (below Quick Links).
In the page that appears, select a category.
iTunes shows you which of your purchases are available for download. You can view all of your past purchases, or just the ones not currently in your iTunes library. Items already in your library aren’t available for download.
If you select Music, you can view your purchases by song, artist, or album. If you’re viewing by album, click an album to see which songs on it are available for downloading.
To search for an item, type its name or a keyword in the search field, and then press the Return key to view your search results.
To download an item, click its Download button .
Be sure to uncheck the Download HD When Available in the lower right corner before downloading the movie.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Why does itunes say the entry point is not found

why does itunes say it didn't install correctly and to reinstall?

Greg, did the "Patchburn" really work for you?
I had the same problem today. I have a smart playlist made up of: Kind>is>Protected AAC audio file. This smart play list allows me to keep track of music I've downloaded from the iTMS after inadvertently deleting the Purchased Music default playlist. Yes, I know a new “Purchased Music” playlist is created when you buy music again, but it doesn’t contain any of the songs you’ve already downloaded.
When I went to burn this playlist (several hundred songs) to multiple audio CD format - I go the same result you got.
"After asking to burn a play list it asks to insert CD, checks the media, checks the play list and then stops with the apple icon reappearing and NO error message."
Apple tech support couldn’t help me - I found that out the hard way - after 1.5 hours on the phone. No, I haven't exceeded the 7 time burn limit either.
I tried selecting all the songs in the smart playlist and creating a new [regular] playlist and tried to burn from that, but got the same result.
Finally, I tried typing "Protected AAC audio file" from my main library in the search window, selected all the songs that resulted, created a new [regular] playlist from that selection and the burn was successful.
It was a real pain and took almost 3 hours to figure out, but it worked. I'm going to try the "Patchburn" download talked about earlier, but don't know if that's the real problem.
Yes, I have upgraded my SuperDrive, but iTunes recognizes it - Preferences>Advanced>Burning - if your drive shows up here then that's not the problem. Besides, I had the same problem when trying to burn to the original SuperDrive too.
I think the problem may be deeper inside iTunes itself. Duh! Maybe something with Apple tightening their DRM scheme which may make us unwitting beta testers to see if they tightened the noose too tight or not. Just a guess.
Any thoughts, anyone?
Power Mac G4 MDD Mac OS X (10.4.3)

Why does AppleTV 2 not buffer itunes movies

I have tried to order two movies through iTunes to watch on my ATV2 and each of them have indicated that they will be available for watching in over an hour. This is unacceptable! Why are the movies not buffered? Why can't part of the movie be loaded and started why mthe rest is loading.
Please do not tell me that this is my internet connection problem because that is not the right answer. If this device can play movies instantly from other soources it should be able to do so through iTunes. I have had this product for a year now and have yet to watch a movie from iTunes.
My husband actually ordered this movie on Saturday to watch Sunday night and when we went to watch it it still needed to download. I would like to get a refund for this movie.

llicari wrote:
I have tried to order two movies through iTunes to watch on my ATV2 and each of them have indicated that they will be available for watching in over an hour. This is unacceptable! Why are the movies not buffered? Why can't part of the movie be loaded and started why mthe rest is loading.
That's exactly what does happen, the movie is downloaded and at the point the Apple TV calculates that enough has downloaded that the rest can download while playing without catching up with itself and stopping, it starts the movie.
Please do not tell me that this is my internet connection problem because that is not the right answer. If this device can play movies instantly from other soources it should be able to do so through iTunes. I have had this product for a year now and have yet to watch a movie from iTunes.
It very likely is your internet connection, the reason you see different loading times from different sources is because the movies are of different qualities, HD iTunes movies are up to 10 times the size of netflix movies and consequently can take up to 10 times longer to download.
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
My husband actually ordered this movie on Saturday to watch Sunday night and when we went to watch it it still needed to download. I would like to get a refund for this movie.
It only needed downloading again because you had either used the Apple TV for something else or allowed it to be turned off, both of which erase anything on its drive. If you don't have sufficient bandwidth to your internet connection either order SD movies or download to your computer for viewing later.

Why does iTunes/iPhone 4S insist it can't find a song on my PC or my phone when it is on both? This is resulting in me being unable to use the ringtones I created from these songs, but I can still play the songs.

OK, so I'm clearly a newb. I thought if I asked a question, it would post, and now I'm being told to post a comment, so I'm asking the same question again. Sorry I sound like an idiot. I'm new to this apple/mac stuff.
Why does iTunes/iPhone 4S insist it can't find a song on my PC or my phone when it is on both? This is resulting in me being unable to use the ringtones I created from these songs, but I can still play the songs.

If you have added the ringtone file correctly to iTunes, it will appear under iTunes 'Tones' library.
If you don't find Tones library in iTunes, go to iTunes menu EDIT/PRFERENCES under GENERAL tab, check the Tones Box under Library source to display Tones library in iTunes.
iTunes accepts only m4r file as ringtone and has to be less than 40secs.

Why will itunes not install on my macbook pro

Why will I-tunes not work on my brand new macbook pro?

Yes, it asks me to download 10.6.3 but when i click update it says. The update “iTunes” can’t be installed. The update could not be verified. It may have been corrupted during downloading. The update will be downloaded and checked again the next time that Software Update runs. I have updated all other updates and restarted the computer multiple times with no luck.

Why does itunes and other media continue to play when i close the lid on my macbook pro 2011???

Hey, I am new to mac and still getting used to it (making the transition from windows), its amazing! Anyhow, I cannot figure out why my itunes and other media like youtube or a film on vlc player continues to play once the lid has been closed. I thought that when i close the lid the macbook should then sleep. It does everytime when there is nothing playing. The little white light on the bottom right hand corner of the book is on but music continues to play.
The sleep option always works. If I press the power button and choose the option sleep it does so etcc.
Is this normal and am I just being stupid or is there a problem??
I bought the laptop from ebay, its a macbook pro late 2011 17inch. I dont have apple support and might have to make a trip into London to the mac store however I was hoping someone can help me...
Processor 2.4 GHz Intel Core i7
Memory 4 GB 1333 MHz DDR3
Graphics Intel HD Graphics 3000 384 MB
Software Mac OS X Lion 10.7.5 (11G63)
Thanks if you can it is muc appreciated....!!

hey, thanks for the reply. I don't know to be perfectly honest. When I close the lid without any music playing it sleeps fine. How could I check?
So basically I pressed the power button and pressed sleep. The laptop turned off and the little white light turned on no problem. I did the same thing with closing the lid and it went to sleep no problem. (Can you confirm that when the little white light is on it means the laptop is sleeping)??.
I then had itunes playing and pressed the power button and when i pressed sleep the music paused then 6 seconds later it went to sleep. I then had itunes playing and closed the lid and the music kept on playing even though the white light was on.
What do you think jessejarvi?

Why is iTunes 11 Not Consistently Playing iTunes bought Content (Hobbit)

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