Why is my internet dongle not recognized as plugged in?

I have an internet everywhere dongle from Orange. When i connect the device it launches the software alright but can't connect because it doesn't recognise that a device is connected. The software asks me to connect a device even though it is already connected and the software luanched as soon as the device was connected.

Did you follow the installation instructions? Some devices require that you install th esoftware and drivers before attaching the device. Otherwise the device is not recognized. After correct initial installation your device should just work when connected.
I suggest removing tjhe sortware and drivers then reinstalling using the correct procedures.
I don't have that device so am only relying on previous experience with similar devices. I also assume the software and drivers are compatible with your MackBook.

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http://digital.ni.com/softlib.nsf/websearch/d31d46fffb745eca862571490053eab8
Thanks,
Kalyan
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National Instruments

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Dear Mylenium,
my problem is:
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Why is my internet dongle not recognized as plugged in?

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