Why is my Macbook pro now extremely slow and not running things like powerpoint any more?

I'm sure I'm not the only one.
Mavericks installed. Now my Macbook Pro is slower than a one-legged tortoise.
It won't run powerpoint, which just crashes. en my keyboard misses the first part of sentences because it can't keep up. I have to double check everything I type. I'm trying to run a business, and I'm losing time, money and the will to live.
I cannot reinstall microsoft office, as I bought my macbook Pro (2 GHz Intel Core i7, 8GB 1600 MHz DDR3) from a seller who cleanly installed Mountain lion for me, and installed Office 11 on it. I do not have any installation disks. I have been forced to downgrade to Mountain Lion, which I'm still waiting for Apple to send to me.
Is there anyone out there who can give me any help. I'm not paying Apple any more money. Why should I? I've already been forced to rebuy an operating system that my Macbook previously had installed. 
Not only that, I think I have an expanding battery issue, and my trackpad is now broken. Just to add to my woes.
Has anyone had a solution to solving the Mavericks debacle?
Please somebody, help.
Please.
Before I start self harming.

Hi all;
I agree with stobston,  many thanks to cbs20 for your inputs.  I was stuck with this one also.   I'm a former UNIX sysadmin; thanks so much for pointer to etrecheck.  It's nice to be able to look under the hood.
I had the same problem, Powerpoint was so slow as to be nearly useless.  Apparently different cause&effect from stobston's case.  Here's what worked for me.  Sorry if I'm stating the obvious below; I'm new to MacOS after many years on MS-Windows;
First, I ran etrecheck and got the following;
Hardware Information:
         MacBook Air (13-inch, Mid 2013)
         MacBook Air - model: MacBookAir6,2
         1 1.3 GHz Intel Core i5 CPU: 2 cores
         4 GB RAM
Video Information:
         Intel HD Graphics 5000 - VRAM: 1024 MB
System Software:
         OS X 10.8.5 (12F45) - Uptime: 0 days 2:59:30
Disk Information:
         APPLE SSD SM0256F disk0 : (251 GB)
                   disk0s1 (disk0s1) <not mounted>: 209.7 MB
              Macintosh HD (disk0s2) / [Startup]: 250.14 GB (150.98 GB free)
                   Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
         Apple Internal Memory Card Reader
         Apple Inc. BRCM20702 Hub
                   Apple Inc. Bluetooth USB Host Controller
         Logitech USB Receiver
Thunderbolt Information:
         Apple Inc. thunderbolt_bus
Gatekeeper:
         Anywhere
Launch Daemons:
       [loaded]             com.adobe.fpsaud.plist Support
       [loaded]             com.microsoft.office.licensing.helper.plist Support
Launch Agents:
       [loaded]             com.citrix.AuthManager_Mac.plist Support
       [running]             com.citrix.ReceiverHelper.plist Support
       [running]             com.citrix.ServiceRecords.plist Support
User Launch Agents:
       [loaded]             com.citrixonline.GoToMeeting.G2MUpdate.plist Support
       [loaded]             com.google.keystone.agent.plist Support
User Login Items:
         iTunesHelper
         Dropbox
         Google Drive
Internet Plug-ins:
         FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
         QuickTime Plugin: Version: 7.7.1
         Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
         CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 Support
         SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 Support
         Silverlight: Version: 5.1.30214.0 - SDK 10.6 Support
         JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Audio Plug-ins:
         AirPlay: Version: 1.7 - SDK 10.8
         iSightAudio: Version: 7.7.1 - SDK 10.8
iTunes Plug-ins:
         Quartz Composer Visualizer: Version: 1.4 - SDK 10.8
User Internet Plug-ins:
         CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
         WebEx64: Version: 1.0 - SDK 10.6 Support
         ZoomUsPlugIn: Version: 2.0.31405.1104 - SDK 10.8 Support
3rd Party Preference Panes:
         Flash Player  Support
Time Machine:
         Time Machine not configured!
Top Processes by CPU:
            3%         WindowServer
            1%         fontd
            1%         Microsoft PowerPoint
            1%         Microsoft Word
            0%         coreservicesd
Top Processes by Memory:
       254 MB     Microsoft PowerPoint
       225 MB     WebProcess
       135 MB     mds
       135 MB     Microsoft Excel
       131 MB     Finder
Virtual Memory Information:
       891 MB     Free RAM
       1.68 GB     Active RAM
       833 MB     Inactive RAM
       524 MB     Wired RAM
       1.52 GB     Page-ins
       0 B              Page-outs
Note that I had no heavy CPU processes like stobston had.  There are some processes using lots of memory  though.  Made me wonder, could it be  a swap or contention issue?  I have a Macbook Air, so 'swapping' doesn't mean what it used to mean.  Anyway, I tried closing Excel and Finder.  Powerpoint was still slow.   I ran etrechek again.  WebProcess and mds are still running at the same memory usage; nearly half a gig between them.  WebProcess is Safari; shutting down Safari didn't help.   I have heard that Safari has had memory leaks, I don't know if that's true or not.  mds is the MetaData Server for SpotLight. I had run Spotlight several times today, and also did a lot of desktop cleanup.   That might have triggered mds.
I don't know how well Mountain Lion reclaims memory ( now I'm really getting into the weeds ), so I shut down  MacOS  and restarted it.  This time, I started up PowerPoint first, with nothing else running.  Problem solved.  PPT is running fine.
Thanks again all for your inputs.  An hour ago, I had no idea where to start.

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$(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • Can somebody diagnose why my new MacBook Pro is so slow and laggy?

    I just bought this MacBook Pro (OS X 10.8.2) a month ago and it had been performing very well until last night.  I tried to stream a hockey game through Chrome and the browser crashed.  I didn't think it was a serious issue at first; I tried to force quit Chrome but everything just slowed down even more.  Eventually I just shut it down by holding the power button, hoping that it would be fine once I started it back up. 
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    See if you can find some answers here:
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    Ciao.

  • Why is my (old) macbook pro so very slow and not able to receive gmail?

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    G

    Try removing Dropbox from your startup items. Go to System Preferences / Users & Groups. Click your name and choose login items. You can remove it there. That won't delete it from your machine, just stop it from loading automatically. Reboot and see if that helps.
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    Hi @Tom,
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  • Why does my MacBook Pro make background music and video quieter when I am on FaceTime?

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  • How can i get my macbook pro too stay on and not sleep when lid is closed?

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  • My macbook pro is extremely slow

    My macbook pro has gotten extremely slow and every thing I try to do I get the spinning color wheel. After I close the lid and when I re open it it takes forever to load.  The wheel just spins and spins. What do I need to do to correct this problem. I am running mountain lion 10.8.2. How do  What are things I can do to clean up the computer and make it run more effeciently.
    thanks
    Glenda

    See "Boot drive is getting filled up"
    Why is my computer slow?
    See "Storage Drive" here
    Most commonly used backup methods
    If you can't boot the computer,
    see 7b here
    Step by Step to fix your Mac
    and/or
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  • What do I need to do if my macbook pro is extremely slow?

    I got my macbook pro this past july and for the past week it has been acting extremely slow and I'm not sure what to do. I asked one of my friends with a mac what I should do and she said that I needed to delete my browser history, delete my cookies, and empty my trash can. Well after I did all that it's still being extremely slow and I dont know what to do. I'm supposed to be acceting a call from apple support tonight around 10 but I was wondering if there was anything else that I could do. Any suggestions?

    Sorry for the delay. The SUID file thing is something that shows up in
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    Have you tried anything in ds stores tip 2 posts above?
    Can you tell us how much RAM  (Memory) you have? It's listed by clicking on the  in your title  bar....go to About This Mac and it's in the 1st window.
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    DALE

  • Macbook Pro 13 Extremely slow (early 2011)

    Hello,
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    Extended diagnostics show no errors, but during verbose startup I can see this error:
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    I would appreciate any help/pointers.
    Thank you
    Yuriy

    If you reproduced the problem with a clean installation—no other software installed and nothing restored from a backup—and no peripherals connected, then it's caused by an internal hardware fault. You seem to have ruled out everything except a bad logic board, or perhaps a SATA ribbon cable.

  • My macbook pro is lagging, freezing, and fan runs at full blast. How can I fix it?

    When I start up my 2010 Macbook Pro now, the fan starts running as soon as the spinning gear appears below the apple logo, the boot up is insanely slow, the mouse doesn't track well with my trackpad movements, and trying to open programs often leads to a non-responsive program with the pinwheel of death spinning for minutes at a time.  I try to shut it down (takes approx. 20 min. now) and when the screen goes black, the fan continues full blast.  After that I can boot up the computer and it runs normally, but the whole process takes about 50 minutes longer than it should, especially with a relatively new SSD (~ 8 months old).  Has anyone seen anything like this before or does anyone know how to fix it?
    It loads well enough in safe boot, and I've tried cutting out most of the apps that launch at startup with poor results.  I've also tried resetting the SMC with equally poor results.  I need help!
    Here's my Etresoft report as well. 
    EtreCheck version: 1.9.15 (52)
    Report generated August 27, 2014 at 10:51:10 AM MDT
    Hardware Information: ?
      MacBook Pro (13-inch, Mid 2010) (Verified)
      MacBook Pro - model: MacBookPro7,1
      1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
      4 GB RAM
    Video Information: ?
      NVIDIA GeForce 320M - VRAM: 256 MB
    System Software: ?
      OS X 10.9.4 (13E28) - Uptime: 0 days 0:15:23
    Disk Information: ?
      OCZ-AGILITY4 disk0 : (256.06 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209.7 MB
      Untitled (disk0s2) / [Startup]: 255.07 GB (21.57 GB free)
      Recovery HD (disk0s3) <not mounted>: 784.2 MB
      HL-DT-ST DVDRW  GS23N 
    USB Information: ?
      Apple Inc. Built-in iSight
      Apple Internal Memory Card Reader
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
      Apple Inc. Apple Internal Keyboard / Trackpad
    Configuration files: ?
      /etc/hosts - Count: 49
    Gatekeeper: ?
      Mac App Store and identified developers
    Kernel Extensions: ?
      [not loaded] com.Perfect.Driver.SystemAudioRecorder (1.0.0 - SDK 10.9) Support
      [not loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.8) Support
      [not loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) Support
      [not loaded] xxx.qnation.PeerGuardian (1.1.9) Support
    Problem System Launch Daemons: ?
      [failed] com.apple.ucupdate.plist
    Launch Daemons: ?
      [not loaded] com.adobe.fpsaud.plist Support
      [not loaded] com.adobe.SwitchBoard.plist Support
      [not loaded] com.bombich.ccc.plist Support
      [not loaded] com.google.keystone.daemon.plist Support
      [not loaded] com.microsoft.office.licensing.helper.plist Support
      [not loaded] com.parallels.desktop.launchdaemon.plist Support
      [not loaded] xxx.qnation.PeerGuardian.kextload.plist Support
    Launch Agents: ?
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [not loaded] com.adobe.CS5ServiceManager.plist Support
      [not loaded] com.citrix.AuthManager_Mac.plist Support
      [not loaded] com.citrix.ReceiverHelper.plist Support
      [not loaded] com.citrix.ServiceRecords.plist Support
      [not loaded] com.divx.dms.agent.plist Support
      [not loaded] com.divx.update.agent.plist Support
      [not loaded] com.google.keystone.agent.plist Support
      [not loaded] com.hp.messagecenter.launcher.plist Support
      [not loaded] com.parallels.desktop.launch.plist Support
      [not loaded] com.parallels.DesktopControlAgent.plist Support
      [not loaded] com.parallels.vm.prl_pcproxy.plist Support
    User Launch Agents: ?
      [not loaded] com.divx.agent.postinstall.plist Support
      [not loaded] com.spotify.webhelper.plist Support
    User Login Items: ?
      Battery Time Remaining
      Dropbox
      Google Drive
    Internet Plug-ins: ?
      DirectorShockwave: Version: 12.0.7r148 - SDK 10.6 Support
      o1dbrowserplugin: Version: 5.4.2.18903 Support
      Google Earth Web Plug-in: Version: 6.1 Support
      Default Browser: Version: 537 - SDK 10.9
      OfficeLiveBrowserPlugin: Version: 12.3.6 Support
      OVSHelper: Version: 1.1 Support
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
      DivXBrowserPlugin: Version: 2.2 Support
      Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
      iPhotoPhotocast: Version: 7.0
      CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 Support
      googletalkbrowserplugin: Version: 5.4.2.18903 Support
      AdobePDFViewer: Version: 10.0.1 Support
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    Safari Extensions: ?
      DivXHTML5
      AdBlock-2
      HoverZoom
      Facebook Cleaner (Disabled)
      1-ClickWeather
      Facebook Improved
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins ?
      Unity Web Player: Version: UnityPlayer version 2.6.1f3 Support
    3rd Party Preference Panes: ?
      Flash Player  Support
      Growl  Support
    Time Machine: ?
      Skip System Files: NO
      Auto backup: NO - Auto backup turned off
      Time Machine not configured!
    Top Processes by CPU: ?
          2% WindowServer
          1% ps
          0% SystemUIServer
          0% PluginProcess
          0% com.apple.WebKit.Networking
    Top Processes by Memory: ?
      213 MB Safari
      152 MB com.apple.IconServicesAgent
      78 MB Dock
      66 MB PluginProcess
      66 MB CalendarAgent
    Virtual Memory Information: ?
      318 MB Free RAM
      1.64 GB Active RAM
      1.38 GB Inactive RAM
      421 MB Wired RAM
      240 MB Page-ins
      0 B Page-outs

    Remove Growl, DiVXHTML and other DIVX software (use MPEG4Streamclip or Smartconverter or Wondershare Videoconverter for videos you need to convert for your own use, and not for giving to others unless you own the copyright for it).  Update your Adobe Flash from http://www.adobe.com/
    Shut down  Parallels except when you need to use.  Disable Citrix and your File Sharing for VPN or remote access for Citrix except for when you use remote access.  Find out how to remove Peerguardian.  The Mac has its own firewall which blocks all except ping attacks through Apple menu -> System Preferences -> File Sharing.  Use a hardware router to block ping attacks.  Parallels has its own built-in networking firewall for Parallels itself.
    This tip may uncover other slowdowns: https://discussions.apple.com/docs/DOC-6921

  • My year old mid 2010 Macbook Pro keeps powering off and leavin this error code.  Any help would be hugely appreciated.

    Hi, as the title reads my year old mid 2010 Macbook pro keeps powering off and leaving the below error message. 
    I'm a university student and desperately need my mac to hit deadlines etc.  If anyone could suggest a solution or shed any light i'd be hugely appreciative.  Thanks SO much.  Joe
    Interval Since Last Panic Report:  42069 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    CA297B40-FD7E-38B9-3447-C39824B28ECA
    Mon Jan  7 17:48:24 2013
    panic(cpu 0 caller 0xffffff7f9eed9b25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff81308cd000 0x0a5480a2, D0, P3/4
    Backtrace (CPU 0), Frame : Return Address
    0xffffff813083a9f0 : 0xffffff801da1d626
    0xffffff813083aa60 : 0xffffff7f9eed9b25
    0xffffff813083aaf0 : 0xffffff7f9efd34b3
    0xffffff813083ab50 : 0xffffff7f9efd3527
    0xffffff813083abc0 : 0xffffff7f9f2db853
    0xffffff813083ad00 : 0xffffff7f9eff9659
    0xffffff813083ad30 : 0xffffff7f9eee38da
    0xffffff813083ade0 : 0xffffff7f9eedefac
    0xffffff813083afd0 : 0xffffff7f9eee01d8
    0xffffff813083b0a0 : 0xffffff7f9f8382a1
    0xffffff813083b220 : 0xffffff7f9f8355d7
    0xffffff813083b2a0 : 0xffffff7f9f8363b4
    0xffffff813083b330 : 0xffffff7f9f836973
    0xffffff813083b460 : 0xffffff7f9f837428
    0xffffff813083b570 : 0xffffff7f9f8559de
    0xffffff813083b5b0 : 0xffffff7f9f856be2
    0xffffff813083b860 : 0xffffff7f9f8698f4
    0xffffff813083b9d0 : 0xffffff7f9f86a240
    0xffffff813083ba10 : 0xffffff7f9f86aadf
    0xffffff813083bae0 : 0xffffff7f9f86acc2
    0xffffff813083bb20 : 0xffffff7f9f85ff20
    0xffffff813083bb50 : 0xffffff7f9f84228f
    0xffffff813083bba0 : 0xffffff801de665b3
    0xffffff813083bbc0 : 0xffffff801de6718d
    0xffffff813083bc20 : 0xffffff801de64b8f
    0xffffff813083bd70 : 0xffffff801da981e1
    0xffffff813083be80 : 0xffffff801da20aed
    0xffffff813083beb0 : 0xffffff801da10448
    0xffffff813083bf00 : 0xffffff801da1961b
    0xffffff813083bf70 : 0xffffff801daa5b16
    0xffffff813083bfb0 : 0xffffff801daced53
          Kernel Extensions in backtrace:
             com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9ee72 000->0xffffff7f9f174fff
                dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9e050000
                dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9ee60000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9edb8000
             com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f9 f175000->0xffffff7f9f497fff
                dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9ee 72000
                dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9e050000
             com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f9f7ff000 ->0xffffff7f9f8c1fff
                dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9ee 72000
                dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9ee60000
                dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9e050000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9edb8000
    BSD process name corresponding to current thread: PluginProcess
    Mac OS version:
    12C60
    Kernel version:
    Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
    Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
    Kernel slide:     0x000000001d800000
    Kernel text base: 0xffffff801da00000
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 4567640256295
    last loaded kext at 291508757115: com.apple.filesystems.msdosfs          1.8 (addr 0xffffff7f9fbc1000, size 65536)
    last unloaded kext at 352521325148: com.apple.filesystems.msdosfs          1.8 (addr 0xffffff7f9fbc1000, size 57344)
    loaded kexts:
    com.apple.filesystems.smbfs          1.8
    com.apple.filesystems.udf          2.3
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.iokit.IOBluetoothSerialManager          4.0.9f33
    com.apple.driver.AudioAUUC          1.60
    com.apple.filesystems.autofs          3.0
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.driver.AGPM          100.12.69
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AppleIntelHDGraphics          8.0.0
    com.apple.driver.AppleHDA          2.3.1f2
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.GeForce          8.0.0
    com.apple.driver.AppleMikeyDriver          2.3.1f2
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.iokit.AppleBCM5701Ethernet          3.2.5b3
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f33
    com.apple.driver.AppleSMCLMU          2.0.2d0
    com.apple.driver.AirPort.Brcm4331          602.15.22
    com.apple.driver.ApplePolicyControl          3.2.11
    com.apple.driver.AppleMuxControl          3.2.11
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleIntelHDGraphicsFB          8.0.0
    com.apple.driver.SMCMotionSensor          3.0.2d6
    com.apple.driver.AppleMCCSControl          1.0.33
    com.apple.driver.AppleUSBTCButtons          235.4
    com.apple.driver.AppleUSBCardReader          3.1.0
    com.apple.driver.AppleIRController          320.15
    com.apple.driver.AppleUSBTCKeyboard          235.4
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.iokit.SCSITaskUserClient          3.5.1
    com.apple.driver.XsanFilter          404
    com.apple.driver.AppleUSBHub          5.2.5
    com.apple.iokit.IOAHCIBlockStorage          2.2.2
    com.apple.driver.AppleFWOHCI          4.9.6
    com.apple.driver.AppleUSBEHCI          5.4.0
    com.apple.driver.AppleAHCIPort          2.4.1
    com.apple.driver.AppleEFINVRAM          1.6.1
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          1.6
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.7
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.6
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSurface          86.0.3
    com.apple.driver.DspFuncLib          2.3.1f2
    com.apple.iokit.IOAudioFamily          1.8.9fc10
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.iokit.IOBluetoothFamily          4.0.9f33
    com.apple.iokit.IOEthernetAVBController          1.0.2b1
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.AppleHDAController          2.3.1f2
    com.apple.iokit.IOHDAFamily          2.3.1f2
    com.apple.iokit.IO80211Family          500.15
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.driver.AppleGraphicsControl          3.2.11
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.nvidia.nv50hal          8.0.0
    com.apple.NVDAResman          8.0.0
    com.apple.iokit.IONDRVSupport          2.3.5
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.IOPlatformPluginFamily          5.2.0d16
    com.apple.driver.AppleSMC          3.1.4d2
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.iokit.IOGraphicsFamily          2.3.5
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.1
    com.apple.iokit.IOUSBMassStorageClass          3.5.0
    com.apple.driver.AppleUSBMultitouch          235.7
    com.apple.iokit.IOUSBHIDDriver          5.2.5
    com.apple.driver.AppleUSBMergeNub          5.2.5
    com.apple.driver.AppleUSBComposite          5.2.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.5.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1
    com.apple.iokit.IOUSBUserClient          5.2.5
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOAHCIFamily          2.2.1
    com.apple.iokit.IOUSBFamily          5.4.0
    com.apple.driver.AppleEFIRuntime          1.6.1
    com.apple.iokit.IOHIDFamily          1.8.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          344
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.6
    com.apple.iokit.IOPCIFamily          2.7.2
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.8 GHz, 8 GB, SMC 1.58f16
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)
    Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST9500325ASG, 500.11 GB
    Serial ATA Device: HL-DT-ST DVDRW  GS23N, 7.99 GB
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 4
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 6
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3

    Welcome to the Apple Support Communities
    It looks like your NVIDIA graphic is damaged. If you need your computer now, you can fix the computer downloading gfxCardStatus and selecting the option to use only the integrated graphic, so that kernel panic won't appear anymore. Note that you won't be able to use the NVIDIA graphic, so the graphic performance may be worse than with this graphic.
    Of course, that's a temporary fix, because you should take the computer to an Apple Store as soon as possible to get the Mac repaired. As the NVIDIA graphic is not soldered, the repair won't be expensive

  • MacBook Pro went for sleep and not waking up

    mAC bOOK pRO WENT TO SLEEP AND NOT WAKING UP

    Contact Apple.
    You can try   Reset SMC
    http://support.apple.com/kb/HT3964

  • Macbook Pro 2011 extremely slow wondering if hard drive failure

    Hello, I want to start off by saying I'm not a huge computer guru, so that is why I'm coming here first. My Macbook Pro worked very well for a year, and then it has slowed down drastically. I've always been a windows user so mac is kind of foreign to me, but I'm trying to learn.
    Some problems I've encountered are 1. Extremely slow running whether internet related, or just an application. I have checked the activity monitor and nothing is hogging up my memory. 2. Spinning wait cursor (rainbow circle) when I try to do ANYTHING. It takes minutes to start computer once it makes it to home screen. The circle just spins for a few minutes. Even just web surfing it's there. 3. Battery drains from 100% to less than 20% in 30 minutes, which again is annoying. 4. When battery drains the fan turns on and seems to drain battery even faster. 5. I get a lot of random errors forcing shut down of programs. I have ignored this problem for two years by not using my laptop or using it very minimally, but I am going to be needing a laptop again for school and not just my iPad and phone so I was planning on taking my macbook to genius bar, but wanted to check here first since Apple is an hour away. Plus I want to be able to use the piece of equipment that I spent a decent chunk of change on. I used time machine to back up everything today. I know its not a space issue as I have 300+ free GB on hard drive. I have tried to read through similar posts, but its overwhelming so I came here to post my own question.
    I ran disc utility and there were some errors, which were able to be corrected after a couple tries. Computer still slow though when trying to do anything and running rainbow circle.
    In recovery mode I reinstalled OSX
    I was finally able to install updates after completing the above that were not able to be installed before.
    I ran etre check, this is the report that came up:
    Problem description:
    Extremely slow computer, possible hard drive failure
    EtreCheck version: 2.0.11 (98)
    Report generated November 3, 2014 9:25:29 PM EST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      4 GB RAM
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      Mac OS X 10.7.5 (11G63) - Uptime: 0:6:50
    Disk Information: ℹ️
      Hitachi HTS547550A9E384 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      disk0s1 (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 499.25 GB (357.49 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      OPTIARC DVD RW AD-5970H 
    USB Information: ℹ️
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      Apple Inc. Bluetooth USB Host Controller
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      Apple Inc. FaceTime HD Camera (Built-in)
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    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.0) Support
      /Users/[redacted]/Downloads/LCC Installer.app
      [not loaded] com.Logitech.Control Center.HID Driver (3.5.1 - SDK 10.0) Support
    Startup Items: ℹ️
      HP IO: Path: /Library/StartupItems/HP IO
      Startup items are obsolete and will not work in future versions of OS X
    Problem System Launch Agents: ℹ️
      [failed] com.apple.coreservices.appleid.authentication.plist
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      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.adobe.CS5ServiceManager.plist Support
      [running] com.Logitech.Control Center.Daemon.plist Support
      [invalid?] com.luthresearch.savvyconnectmenu.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
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      [loaded] com.adobe.fpsaud.plist Support
      [invalid?] com.adobe.SwitchBoard.plist Support
      [invalid?] com.luthresearch.scservice.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
      [loaded] com.google.keystone.agent.plist Support
    User Login Items: ℹ️
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      Dropbox Application (/Applications/Dropbox.app)
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      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
      QuickTime Plugin: Version: 7.7.1
      JavaAppletPlugin: Version: Java 7 Update 67 Check version
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      Flash Player  Support
      Growl  Support
      Java  Support
      Logitech Control Center  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          11% Safari
          3% WindowServer
          0% fontd
          0% Google Chrome
          0% ps
    Top Processes by Memory: ℹ️
      245 MB WebProcess
      206 MB System Preferences
      168 MB Safari
      99 MB mds
      82 MB Google Chrome
    Virtual Memory Information: ℹ️
      1.37 GB Free RAM
      1.57 GB Active RAM
      318 MB Inactive RAM
      1.03 GB Wired RAM
      436 MB Page-ins
      0 B Page-outs
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    Eab, I feel your pain! I am replying simply to share my similar ongoing experience with my early 2011 17 inch MacBook Pro, running Mavericks with seeming ample hard drive space, [applications requiring less than 100GB, about 200GB data (total drive space of 500GB)] & 4GB RAM. (Disclaimer: I am not a wise or computer-savvy mac guru - simply a fellow traveler who has had a very similar set of problems - apps taking forever to load, rapid battery depletion & super overheated MacBook.  While I am a Genius Bar groupie, getting to the Apple store is, for me, akin to an antarctic polar expedition (i.e. problematic). Having spent endless hours struggling with a similar issue, I offer you a synopsis of my struggle/experience.
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  • Why did my Macbook Pro got so slow after formatting and reinstalling Mavericks?

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      MacBook Pro - model: MacBookPro9,1
      1 2.3 GHz Intel Core i7 CPU: 4 cores
      4 GB RAM
    Video Information: ?
      Intel HD Graphics 4000 - VRAM: (null)
      Color LCD 1440 x 900
      NVIDIA GeForce GT 650M - VRAM: 512 MB
    System Software: ?
      OS X 10.9.4 (13E28) - Uptime: 0 days 1:46:56
    Disk Information: ?
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      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209.7 MB
      Talal (disk0s2) / [Startup]: 499.25 GB (415.06 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      MATSHITADVD-R   UJ-8A8 
    USB Information: ?
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM20702 Hub
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      Apple Inc. thunderbolt_bus
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      Mac App Store and identified developers
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      [failed] com.apple.wdhelper.plist
    Launch Daemons: ?
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.adobe.SwitchBoard.plist Support
      [running] com.edb.launchd.postgresql-9.3.plist Support
      [loaded] com.google.keystone.daemon.plist Support
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      [loaded] com.google.keystone.agent.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
      [loaded] org.macosforge.xquartz.startx.plist Support
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      [loaded] com.adobe.AAM.Updater-1.0.plist Support
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      [loaded] com.BlueStacks.AppPlayer.UpdaterAgent.plist Support
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      [loaded] com.macupdate.desktop5.scanner.plist Support
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      uHD-Agent
      Flux
    Internet Plug-ins: ?
      AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
      FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
      Default Browser: Version: 537 - SDK 10.9
      Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      o1dbrowserplugin: Version: 5.4.2.18903 Support
      SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
      googletalkbrowserplugin: Version: 5.4.2.18903 Support
      JavaAppletPlugin: Version: Java 8 Update 20 Check version
    Safari Extensions: ?
      AdBlock
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins ?
      BlueStacks Install Detector: Version: 0.3.6 - SDK 10.7 Support
    3rd Party Preference Panes: ?
      Flash Player  Support
      Java  Support
    Time Machine: ?
      Time Machine not configured!
    Top Processes by CPU: ?
          8% Finder
          4% WindowServer
          1% sharingd
          1% hidd
          0% coreservicesd
    Top Processes by Memory: ?
      119 MB Safari
      99 MB com.apple.WebKit.WebContent
      90 MB WindowServer
      45 MB ocspd
      33 MB com.apple.WebKit.Networking
    Virtual Memory Information: ?
      533 MB Free RAM
      1.49 GB Active RAM
      1.03 GB Inactive RAM
      665 MB Wired RAM
      1.36 GB Page-ins
      75 MB Page-outs

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