Why is my MacBook really slow since uploading Yosemite

Why is my MacBook really slow since installing Yosemite?

If you have less than 4 GB of memory (not 8 GB) as shown in the About This Mac window, Yosemite won't perform well. Otherwise, see below.
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Similar Messages

  • My Mac has gone really slow since upgrading to Mavericks. Any suggestions as to how to speed things up again?

    My Mac has gone really slow since upgrading to Mavericks. Any suggestions as to how to speed things up again?

    First, back up all data immediately unless you already have a current backup. If you can't back up, stop here. Do not take any of the steps below.
    Step 1
    This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
    If you have more than one user account, these instructions must be carried out as an administrator.
    Triple-click anywhere in the line below on this page to select it:
    syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|pagin|timed? ?o' | tail | awk '/:/{$4=""; print}' | open -ef
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key.
    The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
    A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
    Step 2
    There are a few other possible causes of generalized slow performance that you can rule out easily.
    Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
    Reset the System Management Controller.
    Run Software Update. If there's a firmware update, install it.
    If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
    If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
    If you have many image or video files on the Desktop with preview icons, move them to another folder.
    If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
    Check your keychains in Keychain Access for excessively duplicated items.
    Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
    If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
    Step 3
    When you notice the problem, launch the Activity Monitor application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
    Select the CPU tab of the Activity Monitor window.
    Select All Processes from the View menu or the menu in the toolbar, if not already selected.
    Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for User, System, and Idle at the bottom of the window.
    Select the Memory tab. What value is shown in the bottom part of the window for Swap used?
    Next, select the Disk tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in andWrites out.)
    Step 4
    If you have more than one user account, you must be logged in as an administrator to carry out this step.
    Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Select the 50 or so most recent entries in the log. Copy them to the Clipboard by pressing the key combinationcommand-C. Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

  • Problem description: My Macbook air runs very slow since installed Yosemite a few days ago  EtreCheck version: 2.0.6 (91) Report generated October 24, 2014 at 12:07:13 GMT 3  Hardware Information: ️ MacBook Air (13-inch, Mid 2012) (Verified) MacBoo

    Problem description:
    My Macbook air runs very slow since installed Yosemite a few days ago
    EtreCheck version: 2.0.6 (91)
    Report generated October 24, 2014 at 12:07:13 GMT+3
    Hardware Information: ℹ️
      MacBook Air (13-inch, Mid 2012) (Verified)
      MacBook Air - model: MacBookAir5,2
      1 2 GHz Intel Core i7 CPU: 2-core
      8 GB RAM Not upgradeable
      BANK 0/DIMM0
      4 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      4 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en0: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 4000 -
      Color LCD 1440 x 900
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 0:15:57
    Disk Information: ℹ️
      APPLE SSD SM256E disk0 : (251 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 249.77 GB (28.85 GB free)
      Core Storage: disk0s2 250.14 GB Online
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Internal Memory Card Reader
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/Parallels Access.app
      [loaded] com.parallels.virtualsound (1.0.27 27 - SDK 10.6) Support
      /Applications/Parallels Desktop.app
      [not loaded] com.parallels.kext.hidhook (9.0 24251.1052177) Support
      [not loaded] com.parallels.kext.hypervisor (9.0 24251.1052177) Support
      [not loaded] com.parallels.kext.netbridge (9.0 24251.1052177) Support
      [not loaded] com.parallels.kext.usbconnect (9.0 24251.1052177) Support
      [not loaded] com.parallels.kext.vnic (9.0 24251.1052177) Support
      /Library/Extensions
      [not loaded] org.virtualbox.kext.VBoxDrv (4.2.4) Support
      [not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.4) Support
      [not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.4) Support
      [not loaded] org.virtualbox.kext.VBoxUSB (4.2.4) Support
    Startup Items: ℹ️
      VirtualBox: Path: /Library/StartupItems/VirtualBox
      Startup items are obsolete and will not work in future versions of OS X
    Launch Agents: ℹ️
      [invalid?] com.cisco.anyconnect.gui.plist Support
      [invalid?] com.oracle.java.Java-Updater.plist Support
      [running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist Support
      [invalid?] com.teamviewer.teamviewer.plist Support
      [invalid?] com.teamviewer.teamviewer_desktop.plist Support
      [loaded] org.macosforge.xquartz.startx.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.cisco.anyconnect.vpnagentd.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [invalid?] com.oracle.java.Helper-Tool.plist Support
      [running] com.parallels.mobile.dispatcher.launchdaemon.plist Support
      [loaded] com.parallels.mobile.kextloader.launchdaemon.plist Support
      [loaded] com.teamviewer.Helper.plist Support
      [invalid?] com.teamviewer.teamviewer_service.plist Support
      [loaded] org.macosforge.xquartz.privileged_startx.plist Support
    User Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist Support
      [running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
      [running] com.parallels.mobile.startgui.launchagent.plist Support
      [not loaded] org.virtualbox.vboxwebsrv.plist Support
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Moveslink2 Application (/Applications/Moveslink2.app)
      Quicksilver Application (/Applications/Quicksilver.app)
      Google Drive Application (/Applications/Google Drive.app)
      Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
      Dropbox UNKNOWN (missing value)
      EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
    Internet Plug-ins: ℹ️
      SharePointBrowserPlugin: Version: 14.1.3 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 Support
      QuickTime Plugin: Version: 7.7.3
      Default Browser: Version: 600 - SDK 10.10
    User Internet Plug-ins: ℹ️
      Google Earth Web Plug-in: Version: 7.1 Support
    Safari Extensions: ℹ️
      AdBlock
      OpenIE
      Facebook Photo Zoom
      Translate
      1-ClickWeather
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Flip4Mac WMV  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          7% WindowServer
          1% fontd
          1% Google Drive
          0% Microsoft Database Daemon
          0% AppleSpell
    Top Processes by Memory: ℹ️
      180 MB Google Drive
      86 MB mds_stores
      86 MB SyncServicesAgent
      86 MB Google Chrome
      86 MB Finder
    Virtual Memory Information: ℹ️
      2.25 GB Free RAM
      2.84 GB Active RAM
      2.56 GB Inactive RAM
      936 MB Wired RAM
      3.88 GB Page-ins
      74 KB Page-outs

    You have nearly run out of disk space.  Either purchase a larger one or start cleaning out the one you have?

  • Why is my ipad2 really slow after updating to IOS 6.1.2

    Why is my ipad2 really slow after updating to IOS 6.1.2

    Try this.
    Quit all apps completely and reboot the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • Why is my Macbook Pro slow to wake after sleep?

    Why is my Macbook Pro slow to wake after sleep?

    I am having the same issue. I hook it up to the charger in the evening and close the lid. When I go to use it the next time it takes a good 30 seconds or so to wake up. The screen shows the log in screen but typing doesn't work and the cursor is frozen. Sometimes it will even give the rainbow wheel for the cursor, so it seem like it is processing whatever to get going. I also notice that my battery won't be fully charged at anywhere from 95%-99% after being charged a full evening. What can I do to change whatever is happening because it is pretty crappy to charge it all night expecting to have a full battery for the next use, plus the issue of having to sit there waiting for it to boot every time.

  • Why is my MacBook Pro slow? Beach ball

    Boy, I was looking at a discussion of this from TODAY, about a half hour ago, and now can't find it.
    "Why is my MacBook Pro slow?" brings "screen tearing issue" and other things not related to my problem.
    I got and ran Easyfind, and got rid of MacKeeper.
    What else do I need to do?
    I have the beach ball way too often.
    I just made an iMovie, but optimizing it for YouTube is impossible.  Boxes keep getting grayed out; complete hangup.
    Can easyfind help further?
    Thank you.

    Hi Tomo 2,
    Kim Komando said get Sophos, so I did.  I see it found something called Bredo-K on Nov. 22.
    It's now scanning my OVER 5 MILLION FILES.  Seriously, I don't think I need that many.
    Right now about 50% of CPU idle,
    about 1.03 GB Ram free. 
    Sophos is using about 90% of whatever.
    This scanning could take all weekend.  I need to get rid of some stuff.  Hard to know what, though.
    Thanks for any more ideas.
    Jerry

  • Why is my Macbook so slow to open?

    Why is my MacBook so slow to start up? I've recently cleared more space on the start-up disk (currently has 49GB of the 74GB capacity), but it still takes about 2 minutes to start up from cold. Any suggestions?

    Hi Stevie,
    several thing could caused that, like a lot of application that need to be opened during start up, your default boot up destination is not your internal HD (so it will try to look to optical first, "clogged HD", etc.
    Try to optimize and repair permission in your macbook HD using ONYX or MAcHelpMate,
    http://www.apple.com/downloads/macosx/systemdiskutilities/onyx.html
    http://www.apple.com/downloads/macosx/systemdiskutilities/machelpmate.html
    Try to reset PRAM:
    http://docs.info.apple.com/article.html?artnum=2238
    Open system preference: account : Login item and uncheck application that you don't want to start automatically.
    Good Luck

  • My iPhone 4s always keep on closing after I open an app since I installed the new iOS any been really slow since then. Any ideals

    My iPhone 4s always keep on closing after I open an app since I installed the new iOS any been really slow since then. Any ideals

    First Reset it: hold down the home and sleep buttons, wait for the Apple logo, let go of the buttons.
    If that doesn't work Restore it from a backup in iTunes.
    If that doesn't work Restore it as a new device and manually load your apps, music, etc.

  • System running slow since installing yosemite

    Problem description:
    My iMac is running very slow since installing Yosemite.  I turned off iCloud for photos and this seems to have helped, but it is still running slow.  When I ran this EtreCheck, there seem to be a lot of "failures". What's up with my Mac?
    thanks,
    todd
    EtreCheck version: 2.0.10 (97)
    Report generated November 2, 2014 at 2:05:21 PM PST
    Hardware Information: ℹ️
      iMac (27-inch, Late 2009) (Verified)
      iMac - model: iMac10,1
      1 3.06 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      empty empty empty empty
      BANK 1/DIMM0
      empty empty empty empty
      BANK 0/DIMM1
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM1
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      ATI Radeon HD 4670 - VRAM: 256 MB
      iMac 1920 x 1080
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 10 days 3:20:14
    Disk Information: ℹ️
      ST1000DM003-9YN162 disk0 : (1 TB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Todd's Drive (disk0s2) /  [Startup]: 999.35 GB (168.82 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      OPTIARC DVD RW AD-5680H
    USB Information: ℹ️
      Apple Inc. Built-in iSight
      Apple Internal Memory Card Reader
      Logitech USB Receiver
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Firewire Information: ℹ️
      IOMEGA IOMEGA MINIMAX Device 1 400mbit - 400mbit max
      S.M.A.R.T. Status: Verified
      disk1s1 (disk1s1) <not mounted> : 32 KB
      disk1s2 (disk1s2) <not mounted> : 29 KB
      disk1s3 (disk1s3) <not mounted> : 29 KB
      disk1s4 (disk1s4) <not mounted> : 29 KB
      disk1s5 (disk1s5) <not mounted> : 29 KB
      disk1s6 (disk1s6) <not mounted> : 262 KB
      disk1s7 (disk1s7) <not mounted> : 262 KB
      disk1s8 (disk1s8) <not mounted> : 262 KB
      Iomega HDD (disk1s10) /Volumes/Iomega HDD : 499.97 GB (74.61 GB free)
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/Roxio Toast Titanium 5.1.1/Toast Titanium 5.1.1.app
      [not loaded] com.roxio.TDIXController (1.0) Support
      /Library/Extensions
      [loaded] at.obdev.nke.LittleSnitch (4212 - SDK 10.8) Support
      /System/Library/Extensions
      [not loaded] com.ATITechnologiesInc.TVOut (2.0) Support
      [not loaded] com.Cycling74.driver.Soundflower (1.5.0) Support
      [loaded] com.Logitech.Control Center.HID Driver (3.6.0 - SDK 10.6) Support
      [not loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.6) Support
      [not loaded] com.heartmath.emwave (1.1.0) Support
      [not loaded] com.lexar.iokit.IOSCSILexarCommandsDevice (1.0.5) Support
      [not loaded] com.logitech.iokit.quickcam (1.0.7) Support
    Startup Items: ℹ️
      RetroRun: Path: /Library/StartupItems/RetroRun
      Startup items are obsolete and will not work in future versions of OS X
    Problem System Launch Agents: ℹ️
      [failed] com.apple.AirPlayUIAgent.plist
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.CallHistorySyncHelper.plist
      [failed] com.apple.cmfsyncagent.plist
      [failed] com.apple.EscrowSecurityAlert.plist
      [failed] com.apple.gamed.plist
      [failed] com.apple.printtool.agent.plist
      [failed] com.apple.recentsd.plist
      [failed] com.apple.sbd.plist
      [failed] com.apple.scopedbookmarkagent.xpc.plist
      [failed] com.apple.spindump_agent.plist
      [failed] com.apple.telephonyutilities.callservicesd.plist
      [failed] com.apple.xpc.loginitemregisterd.plist
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.AssetCacheLocatorService.plist
      [failed] com.apple.awdd.plist
      [failed] com.apple.ctkd.plist
      [failed] com.apple.GSSCred.plist
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.nsurlsessiond.plist
      [failed] com.apple.periodic-daily.plist
      [failed] com.apple.periodic-weekly.plist
      [failed] com.apple.softwareupdate_download_service.plist
      [failed] com.apple.spindump.plist
      [failed] com.apple.wdhelper.plist
    Launch Agents: ℹ️
      [running] at.obdev.LittleSnitchUIAgent.plist Support
      [failed] com.adobe.CS4ServiceManager.plist Support
      [invalid?] com.brother.LOGINserver.plist Support
      [loaded] com.divx.dms.agent.plist Support
      [loaded] com.divx.update.agent.plist Support
      [running] com.Logitech.Control Center.Daemon.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
    Launch Daemons: ℹ️
      [running] at.obdev.littlesnitchd.plist Support
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.adobe.versioncueCS4.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [invalid?] com.codecm.uploader.plist Support
      [invalid?] com.google.Chrome.framework.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [invalid?] com.zeobit.MacKeeper.Helper.plist Support
      [invalid?] de.metaquark.appfresh.plist Support
    User Login Items: ℹ️
      System Events Application (/System/Library/CoreServices/System Events.app)
      iTunesHelper UNKNOWN (missing value)
      .VirexLogin Application (/Applications/Virex 7/.VirexLogin.app)
      Dropbox Application (/Applications/Dropbox.app)
      My Day Application (/Applications/Microsoft Office 2008/Office/My Day.app)
      Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
    Internet Plug-ins: ℹ️
      Google Earth Web Plug-in: Version: 5.1 Support
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 2.4.4.2 Support
      OfficeLiveBrowserPlugin: Version: 12.2.3 Support
      OVSHelper: Version: 1.1 Support
      RealPlayer Plugin: Version: (null) Support
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 Support
      Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Cannot contact Adobe
      iPhotoPhotocast: Version: 7.0
      QuickTime Plugin: Version: 7.7.3
      Unity Web Player: Version: UnityPlayer version 4.5.2f1 - SDK 10.6 Support
      AdobePDFViewer: Version: 9.5.5 Support
      CANONiMAGEGATEWAYDL: Version: 2.1.0.1 Support
      Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2 Support
      CANONiMAGEGATEWAYLI: Version: 2.1.0.1 Support
      JavaAppletPlugin: Version: Java 7 Update 60 Check version
    User Internet Plug-ins: ℹ️
      fbplugin_1_0_3: Version: (null) Support
    3rd Party Preference Panes: ℹ️
      3ivx MPEG-4  Support
      Déjà Vu  Support
      Flash Player  Support
      Flip4Mac WMV  Support
      Java  Support
      Logitech Control Center  Support
      MediaLink  Support
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: OFF
      Auto backup: NO - Auto backup turned off
      Volumes being backed up:
      Todd's Drive: Disk size: 999.35 GB Disk used: 830.52 GB
      Destinations:
      Iomega HDD [Local]
      Total size: 499.97 GB
      Total number of backups: 9
      Oldest backup: 2014-03-31 08:05:18 +0000
      Last backup: 2014-09-26 17:26:27 +0000
      Size of backup disk: Too small
      Backup size 499.97 GB < (Disk used 830.52 GB X 3)
    Top Processes by CPU: ℹ️
          22% WindowServer
          3% Google Chrome
          2% spindump
          2% iPhoto
          1% Little Snitch Agent
    Top Processes by Memory: ℹ️
      348 MB iPhoto
      112 MB Google Chrome
      94 MB mds
      73 MB AppleIDAuthAgent
      52 MB Finder
    Virtual Memory Information: ℹ️
      97 MB Free RAM
      1.04 GB Active RAM
      960 MB Inactive RAM
      752 MB Wired RAM
      120.16 GB Page-ins
      4.07 GB Page-outs

    My Mac also very temperamental since installing Yosemite, it sounds like it's constantly working very hard no something, it delays when clicking, typing, switching applications, I'm seeing a lot of twirling umbrellas.  I've also done the Etre Check report and would be grateful for any help.
    Problem description:
    System generally running slow, delay switching between tasks, pressing on menus etc, the twirling Apple umbrella showing up frequently
    EtreCheck version: 2.0.11 (98)
    Report generated 6 November 2014 16:11:01 GMT
    Hardware Information: ℹ️
      iMac (21.5-inch, Late 2009) (Verified)
      iMac - model: iMac10,1
      1 3.06 GHz Intel Core 2 Duo CPU: 2-core
      8 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1067 MHz ok
      BANK 0/DIMM1
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM1
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 9400 - VRAM: 256 MB
      iMac 1920 x 1080
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 3 days 6:25:17
    Disk Information: ℹ️
      Hitachi HDT721050SLA360 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 499.25 GB (131.63 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      OPTIARC DVD RW AD-5680H 
    USB Information: ℹ️
      Apple Inc. iPhone
      Apple Inc. Built-in iSight
      USBest Technology USB Mass Storage Device 4.04 GB
      S.M.A.R.T. Status: Verified
      JG 4GB KEY (disk1s1) /Volumes/JG 4GB KEY : 4.04 GB (3.24 GB free)
      Apple Internal Memory Card Reader
      Western Digital My Passport 070A 499.41 GB
      S.M.A.R.T. Status: Verified
      EFI (disk2s1) <not mounted> : 210 MB
      My Passport (disk2s2) /Volumes/My Passport : 499.06 GB (1.89 GB free)
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Configuration files: ℹ️
      /etc/hosts - Count: 42
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/LogMeIn/drivers
      [loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f67) Support
      /Library/Extensions
      [not loaded] jp.co.yamaha.driver.YamahaSteinbergUSBAudio (1.8.32 - SDK 10.6) Support
      /System/Library/Extensions
      [not loaded] com.Huawei.driver.HuaweiDataCardDriver (2.9.7) Support
      [not loaded] com.ZTE.driver.ZTEUSBCDCACMControl (1.1.9) Support
      [not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.1.9) Support
      [not loaded] com.novatelwireless.driver.3G (2.0.1) Support
      [not loaded] com.novatelwireless.driver.DisableAutoInstall (1.0.0) Support
      [not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) Support
      [not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) Support
      [not loaded] com.wdc.driver.USBHP (1.0.11) Support
      [loaded] com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) Support
      [not loaded] jp.co.roland.RDUSB0009Dev (1.0.0) Support
      /System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
      [not loaded] com.novatelwireless.driver.3GControl (2.0.1) Support
      [not loaded] com.novatelwireless.driver.3GData (2.0.1) Support
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [failed] com.adobe.CS5ServiceManager.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [invalid?] com.logmein.LMILaunchAgentFixer.plist Support
      [running] com.logmein.logmeingui.plist Support
      [failed] com.logmein.logmeinguiagent.plist Support
      [not loaded] com.logmein.logmeinguiagentatlogin.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
      [running] com.teamviewer.teamviewer.plist Support
      [running] com.teamviewer.teamviewer_desktop.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [invalid?] com.adobe.SwitchBoard.plist Support
      [running] com.cleverfiles.cfbackd.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [running] com.logmein.logmeinserver.plist Support
      [invalid?] com.logmein.raupdate.plist Support
      [loaded] com.macpaw.CleanMyMac2.Agent.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [running] com.teamviewer.teamviewer_service.plist Support
      [failed] com.vmware.launchd.vmware.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.adobe.ARM.[...].plist Support
      [invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
      [running] com.eltima.Folx.Agent.plist Support
      [loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
      [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
      [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
      [failed] com.spotify.webhelper.plist Support
    User Login Items: ℹ️
      Dropbox Application (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      AdobePDFViewer: Version: 8.3.1 Support
      LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
      PrintDialogExt: Version: 6.1.1 Support
      googletalkbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
      Scorch: Version: 5.2.1 Support
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
      RealPlayer Plugin: Version: (null) Support
      QuickTime Plugin: Version: 7.7.3
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      GarminGpsControl: Version: 2.9.1.0 Release Support
      Musicnotes: Version: 1.16.12 Support
      DivXBrowserPlugin: Version: 2.0 Support
      LogMeIn: Version: 1.0.935 - SDK 10.7 Support
      Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
      Google Earth Web Plug-in: Version: 7.1 Support
      FolxNetscapePlugIn: Version: Unknown
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 2.4.2.4 Support
      o1dbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
      NPDjVu: Version: 6.1.2 - SDK 10.6 Support
      SharePointBrowserPlugin: Version: 14.0.0 Support
      ContentUploaderPlugin: Version: 1.2 Support
      JavaAppletPlugin: Version: Java 7 Update 45 Check version
    User Internet Plug-ins: ℹ️
      fbplugin_1_0_3: Version: (null) Support
      Dashlane: Version: Dashlane 1.0.0 - SDK 10.7 Support
      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
      FolxNetscapePlugIn: Version: Unknown
      Picasa: Version: 1.0 Support
    Safari Extensions: ℹ️
      Dashlane
    3rd Party Preference Panes: ℹ️
      Déjà Vu  Support
      DivX  Support
      Flash Player  Support
      Flip4Mac WMV  Support
      Growl  Support
      Java  Support
      Perian  Support
      Yamaha Steinberg USB  Support
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 499.25 GB Disk used: 367.62 GB
      Destinations:
      My Passport [Local]
      Total size: 499.06 GB
      Total number of backups: 60
      Oldest backup: 2014-06-24 23:04:57 +0000
      Last backup: 2014-11-06 15:09:25 +0000
      Size of backup disk: Too small
      Backup size 499.06 GB < (Disk used 367.62 GB X 3)
    Top Processes by CPU: ℹ️
          2% Dropbox
          2% WindowServer
          2% cfbackd
          1% backupd
          0% LogMeIn
    Top Processes by Memory: ℹ️
      679 MB PhoneView
      266 MB Finder
      223 MB Mail
      206 MB Microsoft Word
      206 MB WindowServer
    Virtual Memory Information: ℹ️
      162 MB Free RAM
      2.75 GB Active RAM
      2.58 GB Inactive RAM
      1.25 GB Wired RAM
      22.42 GB Page-ins
      166 MB Page-outs

  • Mac running slow since installing Yosemite..help.

    Problem description:
    All facets of my iMac are running extremely slow since downloading Yosemite.  Internet is slow opening pages, word is slow opening, I get the spinwheel all the time now having to wait and wait for things to open or close etc.
    EtreCheck version: 2.1.8 (121)
    Report generated February 9, 2015 at 11:27:42 AM MST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2011) (Technical Specifications)
        iMac - model: iMac12,2
        1 2.7 GHz Intel Core i5 CPU: 4-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                Empty  
            BANK 1/DIMM1
                Empty  
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        AMD Radeon HD 6770M - VRAM: 512 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 3:50:59
    Disk Information: ℹ️
        ST31000528AS disk0 : (1 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 999.35 GB (824.43 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        OPTIARC DVD RW AD-5690H 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Generic Mass Storage Device 262.1 MB
            ZOE (disk1s1) /Volumes/ZOE : 262 MB (259 MB free)
        Canon MX310 series
        Apple Computer, Inc. IR Receiver
        Apple Internal Memory Card Reader
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Application Support/Symantec/AntiVirus
        [not loaded]    com.symantec.kext.SymAPComm (11.2.2f3) [Click for support]
            /Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/FileSecurity.bundle/C ontents/Resources
        [not loaded]    com.symantec.kext.filesecurity (1.4.3f19) [Click for support]
            /Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/SymConfidentialData.b undle/Contents/Resources
        [not loaded]    com.symantec.kext.confidentialData (1.4f5) [Click for support]
            /Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/SymFirewall.bundle/Co ntents/Resources
        [not loaded]    com.symantec.kext.fw (1.0.3f5) [Click for support]
            /Library/Application Support/Symantec/IntrusionPrevention/SavedEngine
        [not loaded]    com.symantec.kext.ips (1.3.1f7) [Click for support]
            /System/Library/Extensions
        [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.74) [Click for support]
        [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) [Click for support]
        [not loaded]    com.symantec.kext.internetSecurity (1.3.2f5) [Click for support]
        [not loaded]    com.symantec.kext.pf (4.2.1f7) [Click for support]
    Startup Items: ℹ️
        HP IO: Path: /Library/StartupItems/HP IO
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [loaded]    com.hp.help.tocgenerator.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.rim.BBAlbumArtCacher.plist [Click for support]
        [running]    com.rim.BBLaunchAgent.plist [Click for support]
        [running]    com.symantec.uiagent.application.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.rim.BBDaemon.plist [Click for support]
        [loaded]    com.symantec.avscandaemon.plist [Click for support]
        [running]    com.symantec.deepsight-extractor.plist [Click for support]
        [running]    com.symantec.diskMountNotify.plist [Click for support]
        [loaded]    com.symantec.MissedTasks.plist [Click for support]
        [loaded]    com.symantec.navapd.plist [Click for support]
        [loaded]    com.symantec.navapdaemonsl.plist [Click for support]
        [loaded]    com.symantec.Sched501-1.plist [Click for support]
        [running]    com.symantec.sharedsettings.plist [Click for support]
        [running]    com.symantec.symdaemon.plist [Click for support]
        [running]    com.symantec.symSchedDaemon.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
        [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
        [running]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        BlackBerry Device Manager    Application Hidden (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)
        HP Scheduler    Application  (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
        SymSecondaryLaunch    Application  (/Library/Application Support/Norton Solutions Support/Scheduler/SymSecondaryLaunch.app)
    Internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0 - SDK 10.7
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        CouponPrinter-FireFox_v2: Version: Version 1.1.6
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.79 [Click for support]
        WebEx64: Version: 1.0 [Click for support]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
        Norton\nQuickMenu  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 999.35 GB Disk used: 174.91 GB
        Destinations:
            My Passport [Local]
            Total size: 0 B
            Total number of backups: 0
            Oldest backup: -
            Last backup: -
            Size of backup disk: Too small
                Backup size 0 B < (Disk used 174.91 GB X 3)
    Top Processes by CPU: ℹ️
             6%    defaults
             2%    WindowServer
             2%    AdobeReader
             1%    Finder
             0%    hidd
    Top Processes by Memory: ℹ️
        425 MB    softwareupdated
        296 MB    defaults
        107 MB    Safari
        103 MB    AdobeReader
        86 MB    mds_stores
    Virtual Memory Information: ℹ️
        553 MB    Free RAM
        1.87 GB    Active RAM
        977 MB    Inactive RAM
        891 MB    Wired RAM
        1.21 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Feb 9, 2015, 07:31:11 AM    Self test - passed
        Feb 7, 2015, 10:35:37 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-02-07-103537_[re dacted].crash
        Feb 7, 2015, 10:35:27 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-02-07-103527_[re dacted].crash
        Feb 7, 2015, 10:35:18 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-02-07-103518_[re dacted].crash
        Feb 7, 2015, 10:35:14 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-02-07-103514_[re dacted].crash
        Feb 7, 2015, 10:34:33 AM    /Library/Logs/DiagnosticReports/cfprefsd_2015-02-07-103433_[redacted].crash
        Feb 6, 2015, 05:21:07 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-02-06-172107_[re dacted].crash
        Feb 6, 2015, 01:19:34 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-02-06-131934_[re dacted].crash
        Feb 6, 2015, 01:18:33 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-02-06-131833_[re dacted].crash
        Feb 6, 2015, 01:18:23 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-02-06-131823_[re dacted].crash
        Feb 6, 2015, 01:18:13 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-02-06-131813_[re dacted].crash

    Uninstall the Symantec Antivirus, it's useless and slows down the mac.
    There's also a process called "defaults", which I can't seem to find the origin. If never seen a process named like that. Maybe someone else knows. It might be linked to the symantec though.
    Also, either disable Time Machine, or set it up again, because it's not working.
    More over, a system preference file is constantly crashing called "cfprefsd", which is linked to an app using a Cocoa Framework (I might be talking Chinese to you, but some may understand). I can't find any help regarding this particular crash, but reinstalling OS X should solve the issue (To reinstall OS X, follow the steps described on this support page: http://support.apple.com/kb/PH18872 )

  • My HP 7515 printer has been sketchy since uploaded Yosemite.  suggestions?

    My HP 7515 printer has been sketchy since uploading Yosemite.  Downloaded new drivers, no help.  Any suggestions?

    Explain "sketchy".

  • Macbook Pro 13' (Late 2011) STILL really slow since updating to Mavericks

    So I've seen a lot of discussions about the same issue and some have threads have been solved, yet others remain unknown. I have the same problem as others that stated they have experience something similar to my case. Just fyi though, that my computer was already really slow prior to upgrading to Mavericks (on Mountain Lion). That was when I decided to do a clean install of Mountain Lion and everything was snappier than ever. It wasn't long until Mavericks came out and I instantly did an upgrade but everything suddenly started slowing down again and it's getting worse. I hope someone can help me out here, thank you.
    EtreCheck version: 1.9.12 (48)
    Report generated July 27, 2014 at 12:39:20 AM EDT
    Hardware Information:
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2 cores
      4 GB RAM
    Video Information:
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software:
      OS X 10.9.4 (13E28) - Uptime: 0 days 12:18:52
    Disk Information:
      ST9500325ASG disk0 : (500.11 GB)
      EFI (disk0s1) <not mounted>: 209.7 MB
      Kenichi Kasamatsu (disk0s2) / [Startup]: 499.25 GB (154 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      HL-DT-ST DVDRW  GS31N 
    USB Information:
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information:
      Apple Inc. thunderbolt_bus
    Configuration files:
      /etc/hosts - Count: 70
    Gatekeeper:
      Anywhere
    Launch Daemons:
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.adobe.SwitchBoard.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
    Launch Agents:
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
    User Launch Agents:
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [failed] com.nero.HSMMonitor.plist Support
    User Login Items:
      iTunesHelper
      Dropbox
      UnlockID
      Google Chrome
      Android File Transfer Agent
    Internet Plug-ins:
      FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
      Default Browser: Version: 537 - SDK 10.9
      Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
      LogMeIn: Version: 1.0.935 - SDK 10.7 Support
      o1dbrowserplugin: Version: 5.4.2.18903 Support
      QuickTime Plugin: Version: 7.7.3
      LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
      SharePointBrowserPlugin: Version: 14.0.0 Support
      googletalkbrowserplugin: Version: 5.4.2.18903 Support
      JavaAppletPlugin: Version: Java 7 Update 65 Check version
    Safari Extensions:
      Open in Internet Explorer: Version: 1.0
      Searchme: Version: 1.3
    Audio Plug-ins:
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
      Flash Player  Support
      Java  Support
    Time Machine:
      Time Machine not configured!
    Top Processes by CPU:
          16% WindowServer
          15% Google Chrome
          3% hidd
          1% fontd
          0% Dropbox
    Top Processes by Memory:
      160 MB Google Chrome
      135 MB softwareupdated
      98 MB Finder
      74 MB mds_stores
      74 MB WindowServer
    Virtual Memory Information:
      321 MB Free RAM
      1.52 GB Active RAM
      1.20 GB Inactive RAM
      977 MB Wired RAM
      2.54 GB Page-ins
      0 B Page-outs

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • Why is the library so slow to upload to iCloud?

    Hi there,
    After a bit of hassle getting Photos to accept all my pictures from iPhoto I thought it was all fixed and ready to go to cloud storage so that I can have the same library on iMac, Macbook Pro and my iPhone.
    My photo library isn't that big, about 40Gb (4607 items) but it seems to be taking forever to upload to iCloud.
    My broadband speed isn't great (Around 6.5 MBPS download and around 0.7MBPS upload) but after several days my Photo library states that it is uploading 4570 items. When i try to run photos from my macbook there are only a few photos on there.
    At this rate I'll probably die of old age before all the photos are in the cloud and bounced back onto my macbook & phone.
    Other than slow broadband speed and apple being busy with people like me uploading, are there any other reasons why this is taking so much time? Bad settings anywhere?
    As another example my iMac has been on for a couple of hours today and the Activity monitor states that 887.2MB has been sent to the cloud. That's pretty damm slow isn't it?
    Thanks

    Stu Ducklow
    Why is my finder so slow to update. For example, if I
    download a file (using Safari), I can't find it on
    the desktop. If I use Find at the Finder level, it
    says it's there, but I can't see it.
    Same thing happens with Mail, trying to attach a PDF
    I just made. Mail can't see it.
    I love all the wondrous glitz of OSX, but wouldn't it
    be nice if it could do the basic stuff as well as
    System 6? At the rate Apple's going, we'll probably
    get a breathless announcement about a spanking-new OS
    called Snail, which doesn't do anything but look
    pretty.
    Stu,
    Did you ever get an answer to this? My finder is pathetically slow to update, a minor irritation a dozen times a day. System 9 never had this problem. Is there a way to get my expensive computer to do this simple task? Is there any news on this?
    thanks,

  • Why are my MacBooks so slow on the network when everything else is fast?

    Last month, my apartment complex changed its network from a pretty wide open Wi-Fi to one where we must enter a user name and password every 30 days for each machine.  Since then, both my MacBooks (2012 MBP running 10.8.3 and 2008 white MB running 10.7.5) have very slow connections.  Web pages will fail to load, or load incredibly slowly (as in the progress bar moves an inch then stops).  We get bursts of activity (as also seen in Activity Monitor) lasting for seconds (limited to 4mbps down/0.2mbps up by the new ISP).  This occurs on both Safari and Firefox.  iTunes music store, the Mac App store, Mail, and Spotify all exhibit identical behavior.  My iPad, iPhone, and another's Windows netbook connect without any obvious difficulty.  We had a rep from the new ISP come to check out our connection, and he believes that the problem is directly related to the MacBooks (a virus on both?).
    Things I've tried without change in behavior (with the 2012 MBP):
    1.  Connecting directly to ethernet (and turning off AirPort).
    2.  Restarting the computer and the router.
    3.  Logging in elsewhere in the complex
    4.  Changing DNS to 8.8.8.8 and 8.8.4.4
    5.  Deleting AirPort and re-installing in System Prefs
    6.  Following the excellent "Step by Step to Fix Your Mac" https://discussions.apple.com/docs/DOC-3353 on these forums, including clearing every cache imaginable with Onyx, and uninstalling Java, Silverlight, Flash, and any System Pref plugins.
    7.  Sorting through Activity Monitor to find anything else running on my CPU of consquence--I don't think so.
    8.  Confirming good ping and down/up speeds on Speedtest.net with my iPhone
    I know little about networking, but I'm learning.  Any other suggestions?  Why does the MacBook behave differently on this network?

    bowsplash wrote:
    Thank you for the suggestions.  I agree that my ISP rep looked a little confused by my problem.  He was comfortable using Terminal (at least for basic network queries--more than I know how to do).
    Although I physically have the ISP's router in my apartment, the ISP has changed the password, and I'm unable to change channels (though that shouldn't explain the peristent problem on ethernet).  I've tried restarting it many times, including unplugging it.
    I just emptied my trash (and restarted the computer).  500gb HD, 24gb free. No change in performance.
    You're running out of HD space.  That's the problem.
    Empty the trash in the Dock as well as iPhoto’s trash!
    Open up your application folder & go through all your apps.  Trash all the apps you no longer want and/or use.
    An easier way to do this is to open the Application folder in list view & press the Command+j keys.
    In the the dialog that appears, click the "This Window Only" button & the "Calculate All Sizes" check box.
    Wait a bit until your file & folder sizes have all been calculated, then click the "Size" column to sort your apps from the fattest to the most anorexic.
    Get rid of all your photo files you don't want and/or need.  Same goes for those pics off the websites you downloaded (gifs, jpegs, etc.).  Or transfer/move them all to a photo/movie storage site like ImageShack and Photobucket, 2 of the most popular  FREE  storage sites.
    Get rid of all your video & music files you no longer view and/or listen too.  Especially, if you already have the actual CD/DVDs or you can later redownload from a website.  Or transfer them all to a FREE video/movies and/or music storage site.
    Use Spotlight to make sure you got rid of everything.  You can even trash directly from Spotlight!  Better yet, download this FREE software called Find File.  This app puts Spotlight to shame (works w/Mountain Lion).
    Drag what you don't want and/or need to the trash.  Better yet, download this neat little shareware app *demo* called AppZapper.  It basically does all the work for you by not only trashing the apps but the apps preference files, caches & all its associated files.
    Another software that does the above is AppDelete.  Best of all this software is free!
    Burn what you want and/or need onto CDs or DVDs. Not everyone has the  luxury of purchasing an external HD and/or the system requirements for iCloud to store their "stuff.”
    Dropbox is a free storage utility to check out.
    You can check with your ISP to see if they offer *free* storage space.  Most if not all do now-a-days.   There are thousands if not millions of *free* storage facilities on the web also.  Use your favorite search engine to search them out as they come in different storage sizes to fit your needs & wants.
    Check for duplicate fonts.
    Applications>Font Book
    Select “All Fonts”
    If you see any “black dots” next to any fonts this mean you have duplicates and/or multiple versions of these fonts.
    To clean this up, select a “black dotted” font or the Apple + *click* to select multiple dotted fonts;
    Edit>Resolve>Duplicates.
    What the above does is turns off the duplicates & multiple version fonts.  Not delete them.
    More than likely the “extras” were installed by other programs and/or other users.
    Clear out font caches
    Use FontNuke.  It does all the work for you.  And, best of all it’s *FREE*.
    Printer Drivers
    Get rid of all the printer drivers you don’t need & use except the ones for your *current* printer(s)/scanner(s).
    HD>Library>Printers Folder
    If you accidently threw something out that you needed for your printer/scanner it can be easily obtained from the manufacturer’s website and/or from the CD that came w/the printer/scanner.
    Garage Band
    Has about 1GB of loops stored.  Get rid of some some them.  You surely don’t use, like and/or need them all.
    HD>Library>Audio/Apple Loops>Apple>Apple Loops For GarageBand
    Or just get rid of the Garage Band app altogether if you don’t use it.
    Get rid of extra languages
    Strip your computer down to your “native” tongue.
    You can do this with a *FREE* utility called Monolingual.  Another app that apparently does all the work for you.  I’ve never used it.  However, a lot of users here swear by & recommend it highly.
    However, there is a warning for *native English speakers*. Make sure you keep BOTH English and English (United States).
    Other Resources:
    HD Space Checkers:
    Disk Inventory X (FREE)
    WhatSize (SHAREWARE)
    OmniDiskSweeper (FREE)
    GrandPerspective (FREE - donation)
    ==================
    Mac Performance Guide
    Slimming your hard drive
    Rule of thumb: You should never let your hard drive get to where you have only 10-15% of space left.
    Quick fix
    How To Quickly Free Up Hard Drive Space on Mac OS
    http://www.youtube.com/watch?v=fO-mlLApEuk

  • Macbook really slow after waking from sleep

    After waking up after sleeping my Macbook everything is really slow. It takes over 10 to 20 seconds to fully wake up. Once it does switching between applications etc. is really slow. Is this a problem that would be fixed by adding more RAM? I am not using any applications that would require Rosetta. I also experience this sluggishness other times too. There really is not any difference in using my 5 year old powerbook with Tiger installed and using my Macbook. (The Powerbook did not have problems waking up though.) Why is this?

    That behaviour is expected. When the machine wakes from sleep, it has a lot of things to do; reconnecting network connections, checking battery life, copying stuff from memory to and from the swap file to get everything back 'up and running'. More memory will definitely help in this case.

Maybe you are looking for

  • File order in FAT HD

    Hey guys, I'm having a problem with an external HD. I've copied several video files (mostly mkv and avi, sorted into folders) to this external HD (that is FAT formatted). And the thing is, I'm using this HD on a Philips TV, that shows the order of th

  • Pr release date is previouse to PR request date.

    Hello SAP Experts, Its an immediate requirement, in MRP run for auto. PR creation, the date ,is not updating after PR creation it is showing the Planned date. Pr release date is previouse to PR request date. Thanks & Regards, Anisha

  • Instructed to clo se Firefox when trying to open...with nothing open.

    I have a MAC PRO tower running the 10.5.8 Leopard OS. About 2 weeks after an automatic Firefox update, when trying to open Firefox, a message "Only one copy of Firefox can be running at one time. Turn Firefox off". No other Firefox is on and I'm not

  • Submit pdf form data to sql database

    Where I can find detailed information on the process of sending data from pdf form stored on the website to the sql database stored on web server ?? Where I can find some samples I could use to build my form and related script(s). Thanks for advice.

  • Is the new iMac retina display color adjustable for photo work?

    Upgrading to a new iMac, but want too know about the display. Can I adjust screen for photoshop and other photography work?