Why is my new Airport Extreme loading sites slower than my old Airport Express

I replaced my 2007 Airport Express with the newest model Airport Extreme yesterday. Speed tests show that my download speeds are 60% higher with the new Extreme.  However, when I load sites in Safari, Chrome or Firefox, they are much slower to load (e.g. 16 seconds to load Netflix)  than before.  Your help would be appreciated. 

These can be difficult issues to sort out..
You need to LAN speed test.. ie copy a file from one computer to another on the network.. the second computer should be plugged in by ethernet so it is not going to cause slower speeds.
Then do the speednet test.. also just by ethernet and compare with wireless..
Once you have speed testing.. LAN side and WAN side we can perhaps help you to sort the issue.
We will need as much network info as possible.

Similar Messages

  • Why have apple not launced new airport express 802.11ac version

    Why have apple not launced new airport express 802.11ac version, when recently launching new Airport Extreme Base Station and new Airport Time Capsule 802.11ac versions?
    Do you think they will launch one soon as wanting to extend my WI-FI network but don't want to purchase current Airport Express 802.11n version if a new model is due to be on sale in the near future as would prefer latest models/technology.
    Please advise
    Regards
    Dave

    Why have apple not launced new airport express 802.11ac version, when recently launching new Airport Extreme Base Station and new Airport Time Capsule 802.11ac versions?
    Do you think they will launch one soon ......
    Sorry, but no one here on a user-to-user support forum will be able to tell you what a notoriously secretive company like Apple will do or when they might do it. We are all users.....just like you.
    You would need to ask Apple about this, although I would be very surprised if you get an answer with any real information.
    http://www.apple.com/support/contact/

  • Brute force solution: new Airport Express and old (ca. '04) Airport Extreme

    This is a long post, so I apologize in advance for that. However, I have been trying for the better part of three days to get my new Airport Express (802.11n) to connect to my ca. 2004 Airport Extreme Base Station (802.11b/g) (my old Express died after a little less than 4 years of service). I had searched all over this site and elsewhere on the Internet for ideas/suggestions/others' experiences/anything with no luck. (I am still not sure if the old Extreme is not fully compatible with the new Express or not.) I thought that perhaps my Express was a lemon. Basically what was happening was that I could not get the Express to be recognized, or, more accurately, Airport Utility would inform me that the network could not be extended. I tried changing the security on my Extreme, changing passwords, moving the Express and Extreme closer to each other and a bunch of other things. I must have reset the Express two dozen times. Finally, to see if the Express was faulty, I connected it to my DSL modem and used it as a Main Base Station. With that configuration, it worked fine.
    Aha! I thought - Maybe I could use the Express as my main base station and my old Extreme as my remote station, so that is what I did. It took a bit of finagling with Airport Utility, but I did get the Extreme and Express to talk to each other and - miracle of miracles - green dots on both in Airport Utility! I also had to delete and re-add my Epson C62 printer to get the Extreme to recognize that. But now (fingers crossed) things are back to normal.
    I must say that this has been the most frustrating experience I have ever had with an Apple product, primarily because there are probably hundreds of "blinking amber light on Airport Express" messages out there, but most of the answers (particularly the ones from Apple) are not particularly helpful. I hope that this post will help someone. Apple's suggestion to "follow the onscreen directions in Airport Utility" is very frustrating, because the information provided by Airport Utility is not very helpful at all (e.g., telling me that my network is not recognized when every other computer in my house - 5 in all - is finding it doesn't make sense).
    Sorry, again, for the long post. I hope, however, that it proves to be helpful to someone (like me, who was searching for something like this for the past three days!).
    Happy New Year!
    Bob Q.
    P.S. If I am missing something and someone has information to add, please do so!

    If your old Extreme is an 802.11n model, then please check out this Apple Support article for details on how to configure them both for an extended network.

  • How to set-up new Airport Express to extend range of Airport Extreme

    Purchased a new Airport Express to use it as a range extender on existing home network with an operating Airport Extreme base station. While I've read instructions, I'm unclear whether the Express needs to be connected by ethernet cable for its initial setup, or can I simply plug it and initialize it wirelessly onto the same household network? (I've tried the latter but without success).

    to edex67 and Bob Timmons:
    My objective is to extend the wireless range of the Airport Extreme base station wirelessly - so I do appreciate that the Airport Express would needsto be located haflway between the base station and the "dead zone" area.
    The suggestion of using a Powerline ethernet connection to the Airport Express has merit (especially as I have one available).
    I continue to use OSX 10.6.8 - does this affect my set-up in any way?
    My problem had been - and remains - how to configure the Airport Express in range extend mode - I did click these boxes on both the Extreme base station and the Express, however the Express still has flashing amber lights and error codes - one indicating no internet availability on the Airport Express.

  • After the Airport update today, Airport Utility no longer sees my new Extreme or my 2 new Airport Express relay stations (same network); however, my internet is working and all Airports are green?

    After the Airport update today, Airport Utility 6.0 no longer sees my new Extreme or my 2 new Airport Express relay stations (same network); however, my internet is working and all Airports are green?  I'm running Lion on my iMac and updated when Airport Utility prompted me to do so a few hours ago.  After applying the updates is when Airport Utility stopped seeing my routers.  But they are working?  Thoughts?

    Did you remember to completely power cycle the entire network?
    You would want to do this after any update or change to the network.
    If you did not do this yet......things are out of sequence.
    Power off everything on the network.....all devices.....power down order is not important
    Wait a few minutes
    Start the modem first and let it run a minute or two by itself
    Start the next device connected to the modem the same way
    Work your way out on the network starting each device about a minute apart
    Check the network

  • Can I use an old Airport Extreme as an extender with a new Airport Express

    Hi All,  I have Verizon Fios and the data line runs into my bedroom.  I purchased a new Airport Express today to replace the Airport Extreme (from 2006).  Can I use the old Airport Extreme as an extender (I'd like to set it up in the basement as I get poor connectivity there).  I tried using the Airport Utility - Other WiFi Devices to find the Airport Extreme, but it's not registering. Is what I'm attempting possible?  If so, how do I set it up?

    Can I use the old Airport Extreme as an extender
    Is this the "round" or "dome" shaped AirPort Extreme?
    If yes, then it is not possible to have the AirPort Extreme wirelessly "extend" the signal from the AirPort Express.
    However, the older AirPort Extreme can probably be set up to provide more wireless signal coverage if it will connect back to the LAN <--> port on the AirPort Express using a permanent, wired Ethernet cable connection.
    In this case, the setup of the older AirPort Extreme will require that you have an older version of AirPort Utility installed on your computer. If it is a Mac, then the Mac must be running Leopard (10.5.x), Snow Leopard (10.6.x), or a PC with AirPort Utility could be used to set up and configure the older Extreme.
    f you have the "square" or "flat" version of the AirPort Extreme, then everything becomes much easier. Post back if you do.

  • Older Airport Extreme with new Airport Express

    I have a new Airport Express and an older Airport Extreme (I think 1rst gen). I have been using the Extreme for a few years now and just got the express to help me extend the extreme. The Extreme's signal is very weak in some parts of my house. I cannot hook the two together via ethernet. Needs to be wireless. What's the best method? I only use the wi-fi for internet access and tv (netflix, HBOGO, etc). I do not share printers or hard drives. I'm wondering if the new express is better (range) than my older extreme? Should I use the express as my main base station?

    Your Extreme should still provide better overall range over the 2nd gen 802.11n AirPort Express Base Station, so I would still recommend that you leave the Extreme as your "main" router.
    You will want to use the following instructions to extend the wireless network from this Apple Support article.
    The key to success if extending the Extreme is to place the Express within a 25+ dB SNR range of the Extreme as it can only repeat the signal with the same bandwidth that it receives it. If the signal is very weak the Express may not even be able to extend it at all.
    Check out the following AirPort User tip for details on optimal base station placement. Please post back your results.

  • Why does our new iMac down load speed so slow (1.99) being right next to router. Our hp laptop 30 ft away ran at 13.50.

    Why does our new imac download speed so slow (1.99) being right next to the router? Our HP laptop 30 ft  away is running at (13.50), and our old HP desk top connected to highspeed is at (33.10).

    You are surprised that Mac OS X 10.7 is running on hardware that Apple officially supports and says it will run on?  I find your logic unbelievably falwed.
    Not a single problem I've mentioned would be caused by "slow" CPU or "little" RAM.  How does iPhoto not bringing up the file dialog box have anything even remotely to do with the speed of the CPU or the quantity of RAM?  If what you say is true, then yes, performance would be bad, but it wouldn't be selectively bad.  I stated that apps such as Reason 5 run perfectly fine, even really well.  I can load 30-50 racks and synths and not even reach 50% of CPU utilization, Reason never freezes, etc.  DVD playback never freezes as well!!  Your logic is horrendously flawed, it seems you don't know much about computer architecture   Thus, unfortunately, your reply was of absolutely no help, sorry.
    p.s. the external disk spin up problem freezing up the entire graphical interface also has nothing to do with either my CPU/RAM or the OS version I'm running.  It is a known crippleware factor of Mac OS X that at least a thousand people are complaining about online and Apple has done nothing about! 

  • Can i connect an airport extreme (us version) with a new airport express (euro version) ?

    Hi, I lived in the USA for a while and moved back to Europe.
    I have an airport extreme (US purchased) which i would like to link with a new airport express (EURO purchased) in order to extent my network.
    Is this possible ?
    I have multiple problems doing so, which leads me to believe the US and EURO product might not be compatible.
    Thx for your kind assistance, G.

    Connecting routers wirelessly to extend a wireless network is known as a Wireless Distribution System (WDS). Although AirPorts can extend other AirPorts in a WDS, they only work with a few non-AirPort ones...like some Linksys models.
    Here are a few articles on the subject:
    - http://discussions.apple.com/thread.jspa?threadID=222773&start=0&tstart=0
    - http://discussions.apple.com/thread.jspa?messageID=607414
    - http://rgbdream.com/?p=44
    - http://www.dd-wrt.com/wiki/index.php?title=WDSLinked_routernetwork
    Another option, although maybe not as practical in your circumstance, is to connect the AirPort base directly using an Ethernet cable to the Linksys. Then setting up the AirPort as a bridge.

  • I just connected a new airport express to my stereo but the itunes on my desktop mac isn't version 4.6 and every attempt to download the newer version only ends up downloading 4.1. How do i get my desktop itunes to play through airport express?

    Why doesn't my airport express work with itunes 4.1 and why can't I update the version I have to 4.6? Each time I find a site with 4.6 and click download it downloads as the earleir 4.1 version and not the newer one.

    You are asking several different questions. If you need to store your photos, music, and movies on an external volume, you certainly can. Any externally connected hard disk drive will work, connected either directly to your Mac or to your Time Capsule as a shared volume.
    You should not rely upon using that as a backup device though. Although you certainly may use it for both purposes, it is a better idea to have dedicated backup devices for a variety of reasons not limited to redundancy. You would not want to simultaneously lose all your pictures as well as your backup. If they are all on the same device, that could happen. Furthermore, a backup cannot back up the volume on which it is running.
    As for adding an Extreme or Express, using its LAN port for your iMac, and then enable Internet sharing so you can effectively use the iMac as a "hotspot", you can do that too, but I am unclear on what benefit you believe this arrangement would convey for you.
    An Extreme's Guest network is separate from its Main network; that is the reason for having it.

  • New time capsule+new airport express=daily dropped connections

    I have a new 2 TB Time Capsule and a new Airport Express that I puchased to update my old set-up of an Airport Express and Airport Extreme.
    I have the TC set-up as the primary base station in the back of the house and the airport express set-up to extend the network in the front of the house. I was getting constant disconnects up front for the first several days so I finally exchanged the new AX for another one thinking maybe the first one was faulty. I reset the TC back to factory defaults for good measure and re-set up my network the same way with the new AX.
    Two days with no disconnects, thought it was fixed, and then it started again...no joy. Not as often as with the first AX, but still it happens 2-3 times a day and always up in the front of the house while we're on our MacBook Pro or MacBook Air. When this happens both the AX and the TC have green lights and full bars of connectivity show in the menu bar, but yet no internet access. The only way to reconnect is to restart the AX. I have noticed too, that when this happens, the Airport Utility does not show the TC at all...even though it's light is fully green and it should be there, it just shows the AX until I restart and then both show up again.
    I've tried changing the channel from automatic to a specific channel but this really doesn't change things much. Now I'm starting to wonder if something is awry with the TC. I've also noticed that it sometimes fails to back up because it can't find a connection to my iMac which is right next to it in the back of the house.
    So far this upgrade has been more of a downgrade. Any help would be greatly appreciated!

    Just an update and still seeking some advice for this situation...anybody?
    I tried re-setting both TC and AX to factory settings and re-configuring. Still get at least 3-4 dropped connections up front on a daily basis; however, TC has been connecting successfully and backing up my iMac, so at least that seems to be ok.
    Still the same situation with the TC not showing up in Airport Utility every time the network connection drops happen...just the AX is seen until I finally have to restart the AX and then both can be viewed in Airport Utility and the internet connection is restored. Sometimes I can restore connection by simply toggling my airport access on and off in the menu bar of my MacBook Pro, but more often then not, I have to restart the AX itself to get back online.
    Is it possible that this could be an issue with the TC? Somehow it might be dropping the connection to the AX? I can still exchange it for another if this may be the case. I'm already on my second AX thinking that the Express was the problem initially.
    So far, nothing seems to help the situation. About the only thing that I haven't done is configure the AX to just join the network rather than extend it...but that would be defeating the purpose of why I bought it in the first place (to stream iTunes and extend network).
    I never had issues with my old set-up, but then I had it configured as a WDS because I didn't have the option to "extend" the network as it was an older AX and Airport Express.

  • Can't do Factory Reset on New Airport Express

    I just tried to install a new Airport Express today on my existing network (Wired to a port on my Airport Extreme). The new Airport Express shows up in the Airport Utility on my Macbook, but no matter what I do (manual or continue) it hangs for about a minute while saying "Reading the Airport Express configuration" and reports an error (-6753 "An error occurred while reading the configuration".
    As a side note, which I can't seem to talk to the Airport Express, I have no problem getting to the Airport Extreme and doing whatever I want using the Airport Utility.
    I decided to do a Factory Reset to get things back to the beginning. I followed the instructions (unplugged, held reset button, plugged back in, waited while holding the button). At no point did it flash green four times. Instead after about 10 seconds it started blinking yellow rapidly (sounds like the hard reset which is done with power on).
    All the Airport Utility comes up with is the Name, IP Address, Version (a revision behind at 7.3.1), and Airport ID. It also shows the icon for the device with a yellow indicator.
    Ultimately I'd like to use this device to get better network coverage upstairs -- possibly as a 5 GHz-only port, and then set the Airport Extreme to 2.4 GHz-only.
    Any ideas why I can't do a factory reset?
    About all the Airport Utility comes up with is the IP, MAC and firmware revision
    All I know about this new APexpress is that it is one rev behind on Firmware (7.3.1) but it doesn't want to update.

    It appears that the Factory Reset mode simply DOES NOT WORK.
    By attaching directly to the APExpress via a ethernet cable (direct, no switch, so nothing else there), and by turning off WiFi on my MacBook, I was able to discover and connect to the APExpress. I changed from extend network to join network, and udpated, then was presented with a green LED. I thought things were working, so I removed the ethernet cable and tried connection by WiFI again, but still the APE would NOT show up.
    So I did another direct connect with WiFi turned off. I turned the radio off in the APE as well and was able to connect to it and update the firmware to 7.3.2. Finally I turned the radio back on, and told it to form its own network.
    In this mode I am back to getting the flashing yellow LED, and I still can't see the APextreme.
    So it looks like either I have a bad APE, or there is some firmware bug between it and the Airport Utility. In any event, after I first connected to the APE via WiFi, fresh out of the box, I was never able to connect again in a way that would allow me to actually configure the product. I've only been able to do this via the ethernet connection and WiFi off.
    And, of course, the Factory Reset simply DOES NOT WORK, so I have no way to put it back to the way it was when I first opened the box yesterday.
    I'm hoping someone has a solution for this, but beginning to doubt it.

  • MacBook Pro loses wifi connection upon wake since I bought a new AirPort Express

    Hi. I've been using Apple devices and computers since february 2008 and had no problems until now. I currently own an early 2011 13" MacBook Pro and a PC running Windows 7 and Ubuntu 12.10. Until early February, I used a 2nd gen AirPort Extreme to connect to wifi upstairs, being connected via Ethernet to my ISP's modem located downstairs which provides a weak wifi signal (of course my ISP says it's impossible since their modem is the best on the market), not even compatible with Apple's wifi systems (all other French ISPs modems are compatible with it), that's why I had to get a 30 ft ethernet cable running down the stairs. My connection was lost everytime I went upstairs/downstairs so I bought a new Airport Express to replace my ISP's modem wifi signal and I'm using my AirPort Extreme to extend the wifi network upstairs. Now all my devices and computers have a strong wifi signal anywhere in my house with only one downside: My MacBook Pro (and only it) loses the wifi connection upon wake after sleep and I have to disconnect/reconnect it manually. I didn't bother installing Windows on it as I removed the Superdrive to setup a DIY Fusion Drive a few months ago so I can no longer boot optical medias and I can't know if it's a hardware or software problem. Again, everything was working all right on it until I changed my Wifi network configuration a month ago when I bought my Airport Express.
    Can anyone help me ?
    Thanks in advance.

    Well this isn't making sence. 
    What is the model # on your extreme?

  • Why have all 3 airport express base stations stopped working, BT have checked and improved line still not working?

    Why have all 3 airport express base stations stopped working, other users are on ipads and BT have checked and improved line but I still have an intermittent/no connection?

    You must tell us the whole setup.. what is the main router?? How are the express connected to each other?
    On ipad it works ok?? But you are on a computer?? MBP early 2011 running Lion?? That doesn't work.. even if you are right next to the main router??
    Plugged in by ethernet does it work??
    Have you installed a wireless diagnostic program.. ?? Actually Lion has one installed but hidden I believe.
    Later version bought it to the surface.
    About Wireless Diagnostics
    If you do run Lion please install the 5.6 airport utility as it will give you loads more info on how the units are connected.. and link speeds for extend wireless.
    How to load 5.6 into later Lion & ML
    1. Download 5.6 for Lion.
    http://support.apple.com/kb/DL1482
    Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
    Leave the package open on the desktop so you can see the file. AirportUtility56.pkg
    2. Download and install unpkg.
    http://www.timdoug.com/unpkg/
    Run unpkg on the desktop.. If your Mac refuses to run the software, because it wasn’t downloaded from the Apple store, go to security in preferences and allow other software to work.. this is limitation of trade methinks. You can set back later if you like.
    Now drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. in finder, open the new directory, drill down.. applications, utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
    You cannot uninstall version 6 (now 6.3 if you updated) so don't try.. and you cannot or should not run them both at the same time.. although I have had no problems when doing so.

  • Brand New Airport Express-Green Light Wireless, Dead Green Wired

    I just bought a brand-new airport express device. I have a cable modem connected to a dual band AirPort Extreme base station in my basement. My house is wired with Cat5 Ethernet cable. In a far bedroom, I am replacing an airport express-N (previous model) that was hard-wired to the Extreme. Always worked perfectly in extending and supplying 2.4ghz band wifi to that part of the house. I bought the brand-new AirPort Express to utilize the dual band bridge.
    After many hours of trying, this new airport express will only work properly if I do not plug in the Ethernet cable. It seems to be performing well, but i was under the impression that an ethernet cable should be used to physically connect the AirPort devices each other.
    Currently, in this wireless setup, I do have both bands available. I feel that if I used the cable, I would have much stronger better signal.
    Interestingly, when I do ether-connect the airport devices together. My AirPort Utility looses all of my AirPort devices and shows (with a yellow dot) that my Internet (modem) is not available. At the same time, all of my AirPort devices continue to show a green light. I am unable to connect anything with any of my wireless devices.
    Also, when everything seems to be working fine, my AirPort Utility does depict the wireless set up with a dashed line between the two AirPort devices representing that it is wireless connection.
    With my last AirPort Express, a wireless set did extend the range, but only while slowing everything down. An ethernet cable, when introduced, made everything work perfectly, during which time the AirPort Utility depicted that setup with all solid line indicating wired connectivity.
    I would appreciate any feedback from anyone who might be able to tell me why when I introducing ethernet to the new AirPort Express, it takes down the entire wireless network.
    Hi, of course, try all of the normal troubleshooting suggestions. I recycled all devices I have rebooted everything.

    It's always a good idea to do a complete power recycle when switching out network components ...
    Try the following, in order, checking for Internet access after each step, until resolved:
    1. If the modem has a reset switch, use it to reset the modem. Wait at least 5-10 minutes for the modem to initialize.
    2. Remove power from the modem. If it has a backup battery, remove this as well. Wait 5-10 minutes. Replace the battery, and add power back to the modem.
    3. Perform a complete power recycle of your network components as follows:
    Modem/Router Power Recycling - Quick
    o Power-off the modem, 802.11n AirPort Extreme Base Station (AEBSn), & computer(s); Wait at least 5 minutes.
    o Power-on the modem; Wait at least 5 minutes.
    o Power-on the AEBSn; Wait at least 5 minutes.
    o Power-on the computer(s)
    If this fails to get the modem to "recognize" the Internet router, then try the "Full" version.
    Modem/Router Power ReCycling - Full
    o Power-off the modem, AEBSn, & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
    o Power-on the modem; Wait at least 15 minutes.
    o Power-on the AEBSn; Wait at least 5 minutes.
    o Power-on the computer(s)
    4. Contact your ISP to have them perform a "modem reset."

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