Why is my Subscriber Message activity report empty?

Hi,
I trying to see who called and left messages for ceratin individuals before they were deleted. This report would be just what i am looking for except the columnes are all blank. Could it be becasue the user deleted the messages from their inbox or is there a parameter that has to be set. I am runnng CUCXN 7.1(5)ES7.
Thanks in advance.

Hi there,
You are hitting this 7.x bug;
CSCsr45007 - Subscriber Message Activity report problems
Description
Symptom:
Subscriber Message Activity Report doesn't have data that is expected. Many fields come up as N/A or blank.
Conditions:
This happens any time the report is run.
Workaround:
None.
Further Problem Description:
This underlying problems were diagnosed after 7.0 shipped and will be addressed in 8.0. It entails a rewrite of this report.
First Found in: (4)
1.2(1),2.0,7.0(0.313),7.0(1)
Status:
Fixed
Last Modified:
May 26,2012
Fixed in: (8)
8.0(0.215),8.0(0.207),8.0(0.205),8.0(0.189)
8.0(0.178),8.0(0.168),8.0(0.164),8.0(0.160)
Product:
Cisco Unity Connection
Platform:
Dependent
Severity:
4 - minor
You may want to have a look at the ideas from Jeff in this thread
https://supportforums.cisco.com/message/1209592#1209592
Cheers!
Rob
"Every fool's got a reason to feelin' sorry for himself" - Springsteen

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