Why is Password being forcefully changed, every time i buy anything on app store or itunes? happened at least 6 times in the last 2 months.

i have a apple phone and a ipad Air, eveytime i buy anything on itunes or even something free or not free on the app store, i am forced to changed my password, as it says my old password does not work no more. if there is anything i should know of what is going it would be great.

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa

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Can't download anything from app store or itunes. everytime i try to install an app i get "there is abilling problem with a previous purchase. please update ur payment method". i have recently changed my address and visa debit card. please help

can't download anything from app store or itunes. everytime i try to install an app i get this error "there is a billing problem with a previous purchase. please update ur payment method". i have recently changed my visa debit card and home adress and when i make these changes i still get the same error.
will u please help me out?

Are you listing the billing address for the card correctly? The address in the iTunes/MAS account must match the address on your bill exactly.

I have updated firefox SEVERAL times over the last few months and it never works. The download and setup goes fine, but I still get messages wherever I go that the version I have in not compatible and I have to upgrade. What gives???

Updated firefox SEVERAL times in the last few months and even though everything goes ok with the installation, it never upgrades! I get notices on my college website as well as other that I have an incompatible version and have to upgrade, BUT OT NEVER WORKS!!!

In the "More system details..." for your post, it shows an ancient version:
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.17) Gecko/2009122116 '''Firefox/3.0.17''' (.NET CLR 3.5.30729) FBSMTWB
It could have something to do with that acronym at the end, which I think is associated with one of your add-ons.
To see your true current version, you can check Help > About Firefox.
If your true current version is 6.0.2 (today's version), then you may need to clear a setting using the about:config preference editor. Here's how:
(1) Type or paste '''about:config''' into the location bar and press Enter. Click the button promising to be careful if it appears.
(2) Type '''agent''' into the filter box and wait for the list to be filtered.
(3) Right-click '''general.useragent.override''' and choose Reset to return that preference to its default value.
Any luck?

TS1646 I Have tried to update my credit card info several times in the last 4 months and i have been unsuccessful in being able to update my billing info, how can i get this fixed?

In the last four months i have attempted to update my billing info, it says my billing information does not match despite verifying it several times with the bank. I walked into an Apple store hoping they would be able to magically fix it, but they were unsuccessful at it as well. I was asked to call into and speak to someone in support but they just ended up sending me to a website so that i would have to explain my situation again. I need help fixing this please!

What did itunes support tell you?
If you did everything it says then you contacted them.
From the article you linked:
If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance."

When I turn on my iPod Touch 5th generation, half of the screen has vertical white lines and it is irresponsive to the touch... is there anyway this can be fixed because this is my third time in the last 4 months I have had problems with Apple.

The screen looks completely normal besides the vertical white lines on the right hand side of the screen, as the "slide to unlock" is lighting up and the time and date are changing, but the screen is unresponsive. After several problems with Apple in the last few months (and two defective iPods including this one and one iPhone), I really don't want to go through the whole process of bringing it in or getting a new one entirely. It would greatly help if someone knows a solution, even if that would require completely resetting the iPod to factory settings, as I have had is synced to iTunes before. It would be greatly appreciated if someone could help. Thanks.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Seems like a bad digitizer or connection or logic board.
Apple Retail Store - Genius Bar

I cannot buy anything from App Store ! I want change account payment but something wrong ,come some link for assistance contact iTunes support

I Cannot bu anything from App Store help ,and change payment

Accepted forms of payment > http://support.apple.com/kb/HT5552
Changing Payment Information > http://support.apple.com/kb/HT1918
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Why I cant log in on all of my apple game center, app store and itunes accoumts, Why I cant log in on all of my apple game center, app store and itunes accoumts

Why I cant log in on all of my game center, app store and itunes accounts

There was a problem with the stores yesterday which was fixed about 6 hours after you posted this (not sure where you originally posted this question, but it's only just appeared in the Using iPad forum) - it should now be working

ITunes unexpectedly quit message comes up every time since the last update! Please help can anyone explain?

After updating the latest on my MacBook OS X Version 10.6.8 I started experiencing several issues.
iTunes will not open and continues to leave an error message on the screen. This is happening repeatedly for about 2 days. The error message looks like this
Process:         iTunes [320]
Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:      com.apple.iTunes
Version:         10.6 (10.6)
Build Info:      iTunes-10604001~1
Code Type:       X86 (Native)
Parent Process: launchd [85]
Date/Time:       2012-03-13 17:44:55.357 -0400
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          73264 sec
Crashes Since Last Report:           121
Per-App Crashes Since Last Report:   32
Anonymous UUID:                      7294E1AD-BFAD-4062-B651-F450B00E27C2
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7fffdc
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread\
Has anyone else had the same or similar issues? I also experienced problems with Safari, loading certain web pages. Please help!!

Hi there navicin79,
You may find the troubleshooting steps in the articles below helpful. The first thing I would try is reinstalling iTunes as outlined in the first article.
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/ht2311
OS X Mavericks: If an app freezes or quits unexpectedly
http://support.apple.com/kb/PH13975
-Griff W.

OSX has killed my harddrive THREE times in the last 3 months

That nasty upgrade 10.4.3 killed it the first time in early November. After the upgrade, the computer would get really slow doing basic tasks like pulling up the contents of a folder. Eventually, trying to fix it with Disk Utility and Disk Warrior (to no avail)... indicating "speed inhibited by disk malfunction"... verbose booting indicates DISK I/O ERRORs.... ok, so I decide to scrap this HD - well, I couldn't boot any more anyway.
SO, I buy a new HD... Maxtor 300GB.. reinstall EVERYTHING... upgraded to 10.4.3 ... running fine until Jan 22.. then, slowness again... same seeming inability to read the disk... cannot repair using the utilities.. FINE...
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I give up... new drive, two loss of disk access in one month. Additional loss of disk access 1.5 months prior. WHAT IS UP with OSX Tiger 10.4.3+?
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While your problems are frustrating I can top them. I had 4 hard drives fail in a 10 week period. They would last anywhere from 6 weeks down to 2 days. Forget about how many times I had to reinstall to the replacement drives. Some could take an erase and reinstall, some were just dead and would not even mount.
That was two years ago. Not Tiger related. I think it was a bad batch of hard drives. Western Digital was very good about replacing them and the 5th hard drive has worked fine for the last 2 years.
Tiger does work hard drives but I'm not convinced your problem is an Apple issue (software or hardware). It could be but without more investigation it just as well may not be Apple related.

My macbook pro 15 mid2010, crash every time in the last month. What can i do? Is a hardware or software problem?

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Someone have or had this problem too?
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Maybe find a local who can translate for you. I don't know what to tell you for dealing in another country for service on your computer.
I can offer you something you can do if you want to give it a try. You'll need a backup of your data in your Home folder because you need to erase the drive. You'll also need a solid, preferably fast, internet connection.
Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
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3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
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4. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
            because it is three times faster than wireless.

Firefox randomly shuts down, crashes almost every day. 80+ times in the last 6 months

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<pre><nowiki>bp-b91c2c4b-e70f-4e97-9ba8-fa23e2130619 6/19/2013 1:46 PM
a16e4332-61ae-4cd3-b947-d12ca6d886d6 6/19/2013 1:08 PM
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Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

I didn't buy anything from App Store , but have many charges to my credit card ? Why ?

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HI Ryan ...
Try turning off your router for a few minutes then turn it back on.

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You really have to provide a little more information that that. We have no idea as to where to begin to help. Provide some details.

I was trying to buy games in App Store with my credit card but it keep popping the error massage. I try changing my detail in the setting but still cannot work. What should I do? Can someone contact me?

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https://getsupport.apple.com/Issues.action

Why is Password being forcefully changed, every time i buy anything on app store or itunes? happened at least 6 times in the last 2 months.

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