Why is the confirmation email sent to an email not on my account?
I am trying to download Creative Cloud and when it gets to the confirmation email window, it has sent it email address that isn't mine. I have double and triple checked that my email address is correct in my account settings, tried again, and it still sends it to an email I don't recognize.
HELP!
Adobe contact information - http://helpx.adobe.com/contact.html may help
Similar Messages
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OK, so im trying to use my icloud account, but months ago when i got my iphone, i sent myself the confirmation email, and i cant find it now. Is there a way to send another one? I also tryed deleating the account and starting over, but it keeps on pulling the same account up? what should i do?
Welcome to the Apple Community.
Put in a request for another verification e-mail to be sent to you.
Start here, change your country if necessary and go to manage your account. -
I sent a gift of "PAGES" to my brother but he never received the confirmation email that he received the gift. how can access his gift?
Welcome to the Apple Community.
Ask the recipient to check Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether.
Also see if you are able to resend the email by following these steps.
If the problem persists, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
I submitted a podcast to the itunes store on 10-25-2014. I haven't yet recieved the confirmation email yet my podcast is now on the store, searchable and downloadable. Why haven't I recieved the email yet? What should I do?
How did you register your products? Did you sign in at My Support Profile?
Then you should be able to see all your registered products, when you log in back to
My Support Profile with the ApplID you used to register.
The confirmation email may take a a while to arrive, due to different time zones or national holidays.
Regards
Léonie -
Besides the original registration, and 2 additional requests for the confirmation email, plus asking a previous question, which appears to have triggered the sending of yet another confirmation email, I've received none! And I really don't mind waiting an hour for a confirmation email, but 3 hours and counting is not acceptable.
And there appears to be no other way to contact anyone about anything -- except for a feedback form in which you have to explain the problem in one or 2 short sentences.
Yes, I've checked my ISP and my email is working fine. The test message I sent myself arrived in under one second! I've checked my spam folders, and they aren't there either.....not one.
Thanks for your help :-)
brynnIt is a phishing attempt to get your Apple ID and Password.
You should forward it to Apple : [email protected] -
I am trying to set up sync on my new Android device. It always prompts to confirm my account. I have never received the confirmation email despite having it re-sent many times and adding *@accounts.firefox.com to my whitelist. Also, I can sign in to my account (using the same email and password) on my desktop version of Firefox, and it does not ask for a confirmation. So it seems this account is already set up For some reason the Android account needs a confirmation, but not the desktop account.
Have you tried removing your account and re-adding it?
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I purchased a student subscription to Creative Cloud. I got the confirming email. When I attempted to install the aps, kept getting a 30-day trial for all the aps. In the case of Photoshop, it was expired. How do I activate my Creative Cloud?
ChristinaW1111 for information on how to resolve the connection error preventing the active membership from authorizing then please see Sign in, activation, or connection errors | CS5.5 and later. If you have any questions regarding the steps listed within the document you are welcome to update this discussion.
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I have an iPhone 4 and it's been receiving email kind of late, meaning if I make a purchase, at let's say Macy's on my phone, I won't receive the confirmation email immediately; my question is my iPhone maybe hacked? I read that that's one symptom, so if my phone is infected, how do I fix it?
Alejandro,
Send yourself a test message and see what the response time is.
Is your e-Mail system a push type or a poll type.
If it is a polling type, there will be a delay because there is a timed polling sequences (that you can control to a degree)
In Settings/Mail look for 'Fetch' to see how it is setup.
-Alan -
OK i bought a movie got the confirmation email but iTunes says I need to buy it even the funds where taken
Not sure what your issue is or what your question is.
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Login Problems Can't login I Forgotten my password I did't get the confirmation email.
Login Problems Can't login I Forgotten my password I request a password Reset but I did't get the confirmation email.
Would you please clarify what site you are trying to log in to?
If the service is not a Mozilla service, it might be best to contact the customer support of that site instead of Mozilla Support, as they'll be better able to help resolve your problem.
Thanks! :) -
I purchased iPhone 4S factory unlocked online more than 4 hours before and I havent received the confirmation email, can anyone tell me how long does it take to receive an order confirmation mail? And how many days it takes to be delivered??
I got the confirmation almost instantly. My relatives are getting it from the US. Only flip side is that they leave on the 8th. And the website says delivery is between 7th and 14th of December, 1 or 2weeks. We bought it on the 23rd of November. I just hope they get it before they leave.
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I created an account, username "dleemaas" with the email address "[email protected]". I never received the confirmation email, and when I try to have the website send a password reset email, I do not receive that either; I am assuming that I must have mistyped something into the email address field when creating the account. How can I access my account?
There's no link to contact the board administrator, as the help section at that forum suggests to do, and I can't login in the first place in order to post a question to ask how I'm supposed to be able to access my account. Any suggestions?
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I am trying to verify my email contact address with Apple. In the confirmation email I received, the link to verify is not active. This has been going on for over 2 weeks. They keep sending emails where I can't click on "VERIFY Now".
In case anyone else has this problem, it turns out that my email provider's software was stripping the link out before it got to my mailbox.
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I subscribed got the confirmation email and my phone is saying I'm not subscribed. How do I turn it on?
Hi David,
Thanks for visiting Apple Support Communities.
You may find the troubleshooting steps in this article helpful:
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/ts4054
Best Regards,
Jeremy -
I sent e-mail photos from iPhoto using my @me account but I do not find the history of sent e-mails in my new iCloud account. Where can I find the history of sent e-mails?
Using iPhoto as the email client in iPhoto does not creatge a sent copy. iPhoto indicates in the Info drawer if a photo was emailed by iPhoto (under the Sharing section):
There's no easy way to search for photos that have been emailed. Each photo has to be inspected via the Info tray.
One could add a keyword to emailed photos which would let a smart album keep track of those photos.
A better solution, IMO, is to set Mail as the email client (in iPhoto's General preference pane) and use it. That will give you an sent copy, better access to your contacts and, if you want a theme, numerous photo themes under the Stationary section of Mail.
OT
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