Why is the map not displaying correctly on "find my phone"  I am getting large grid squares on the map

why is the map not displaying correctly on "find my phone"  on my computer.  I am getting large grid squares on the map.  I have tried deleting my history, tried zooming in & out, but the grid squares won't go away..

Welcome to Apple Support Communities
It means that it is not connected to the Internet, so it may be turned off. Another option would be that somebody has resetted it to default settings and has changed the Apple ID, being impossible to track your son's iPhone. Anyway, report it to the police because it is the only thing you can do at the moment

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