Why is the movie I've previously purchase no longer in my itunes?

I previously purchased/downloaded a movie from itunes and now going through my purchased movies, it is no longer on my itunes. I've also gone through my purchase history to see that I had in fact bought it. How do I redownload the movie without having to pay for it again?

If it's available through the iCloud, click here and follow the instructions. If not, click here and ask the iTunes Store staff if they'll allow it.
(115494)

Similar Messages

Why are the movies I took on my iPad long and skinny with black edges when I import them into iMovie

I took several short video clips on my iPad and when I imported them into iMovie they are long and skinny with black on both sides. My other movies from my camcorder fill the frame. How can I convert them to be full frame. They are .mov format from the iPad?

From what you describe, you probably held your iPad vertically rather than horizontaly when you shot your movie.
The picture in iMoive is a rectangle oriented horizontally, so it's showing your vertical movie as large as it can.
If you cropped your vertical picture to fit the horizontal ratio of iMovie you'd have to cut off a lot of the picture.
Soeone even made a mock PSA about this subject.
http://www.YouTube.com/watch?v=Bt9zSfinwFA
Matt

HT201272 I spend a considerable amount of time in Asia and am finding the ability to download previous purchases now shown on my iCloud account. Music appears fine and most movies are OK but I have problems with all music videos included with album purch

I am finding the ability to download previous purchases now shown on my iCloud account to be difficult. Music appears fine and most movies are OK but I have problems with all music videos included with album purchases. Any ideas?

Phillip_dc wrote:
Firstly, I purchased my first iPhone a few years ago, since then there have been a lot of apps released, a lot which I downloaded for free, tried and deleted from both my phone and my iTune 'Apps' Panel. What bothers me is when I do get a new iOS device, iPad and/or iPhone 5, and I don't want to just copy the back-up of my current iOS device to the new one, then to get the apps I want I will have to scroll through countless useless 'trash' applications in my purchase history to 'cloud download' the ones I want.
Just sync the apps you want from your computer. You don't need to redownload them directly on the iPhone Purchased list.
Will Apple be employing such a feature, a 'permanently delete/un-purchase' feature?
Dunno.
Send suggestions here -> http://www.apple.com/feedback/

HT201272 Why can't I re download previous purchased albums can anyone help

Why can't I re download previous purchased albums can anyone help

Well, this is just perfect.
evoneer Belfast, Northern Ireland
This solved my questionRe: My old downloads are no longer accessible. How do I re-download the son
Oct 14, 2010 3:20 PM (in response to DrakeRaids)
If you didn't make a back-up of your music/movie purchases to restore from (as you are advised to do) then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
"Products may only be downloaded once; after being downloaded, they cannot be replaced if lost for any reason. Once a Product is purchased or rented (as applicable) and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage" iTunes Store: Purchased content can be downloaded only once If you have an iPod that still has any of your purchases on it you'll find details in this article on how to transfer them to the computer: Copying iTunes Store purchases from your iPod or iPhone to a computer Purchased applications can be downloaded over again, see this article for details: How to redownload purchased applications from the App Store Failing this, you could try contacting iTunes Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on this link it'll take you to the support/contact page: Customer Service - iTunes Store Support You might also want to check out these pages for future reference:
How to back up your media in iTunes
Back up your iTunes library by copying to an external hard drive
Mac Pro 2.26, Black MacBook, Mac OS X (10.6.1), 30GB iPod 5G, 80 GB iPod Classic, 2nd Generation iPod shuffle

HT203167 why can't i access my previously purchased app from my library, after changing my password?

why can't i access my previously purchased apps from my itunes library, after new password change?

Sign in with the Apple ID used for those purchases.
Tap Settings > iTunes & App Store > Apple ID
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Why is the extra icloud storage I purchased a month ago, not showing in icloud?

Why is the extra icloud storage I purchased a month ago, not showing in cloud? I created a new apple id @icloud thinking that my regular email address wasn't acceptable for icloud but the 10 gigs I purchased are still not showing up, nor are any of the apps I've purchased showing in icloud. Why is that?

You redownlod apps by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Your purchased music, apps, books, and TV shows, as well as your Photo Stream, don’t count against the 5 GB of free storage.
You said " I created a new apple id @icloud thinking that my regular email address wasn't acceptable for icloud "
The additional storage would show up when iCloud is signed into the that new account.
To me it sounds like you should cancel the iCloud storage sinceyou seem not to rally need it.
For a full refund, contact iCloud Support within 15 days of an upgrade or within 45 days after a yearly payment. Partial refunds are available where required by law.
For more info see:
iCloud: Managing your iCloud storage
iCloud: Manage or buy more iCloud storage

Why does the pen tool remove previous line when I add new anchor points??

Why does the pen tool remove previous lines??
Video here: http://youtu.be/8AmPUkD88h0
It removes the hairline on the face, when I add more anchor points. Why? And how do I correct it?

The ins and outs of the new and changed behaviors in the re-engineered pen tool have been disussed here on this forum and I'm sure a little detour to the help files will also shed some light on this...
Mylenium

Im trying to access the movies that I've purchased on itunes through appletv. it says that I cannot connect to the itunes store. how do i fix?

Im trying to access the movies that I've purchased on itunes through appletv. it says that I cannot connect to the itunes store. how do i fix?

Power cycle the ATV and router.
If the issue persists, on the ATV go to Settings > General > Reset

HT2589 Why did the App store make me purchase Pages again? I already bought Pages, Keynote and Numbers for my Ipad and I want to download them on my Mac Book Pro and they aren't in the purchases tab.

Why did the app store make me purchase Pages again? I already bought Pages, Numbers and Keynote for my Ipad and want to download them onto my Mac Book and they aren't in the purchases tab. I thought I would try clicking on the buy button for Pages, thinking, it would say I already purchased this app, but it didn't. Where are all my purchases? I used the same Apple ID I use for all my Apple devices. Help! I really don't want to buy them all again.

The version of Pages, Keynote and Numbers for the Mac will be different than the iOS version and will require a separate purchase.

Why are the movie and television icons missing from my Apple TV menu?

Why are the movie and television icons missing from my Apple TV menu?

likely because it does not have a working connection to the internet
check the settings and maybe reenter the wifi pasword

I had'nt used iTunes for quites sometime, opened the music library and previously purchased music and impoerted content is missing.

I had'nt used iTunes for quites sometime, opened the music library and previously purchased music and impoerted content is missing.

See Empty/corrupt iTunes library after upgrade/crash.
tt2

I recently had to uninstall itunes and reinstall it again. How do I get my previously purchased music back on my itunes?

I recently had to uninstall itunes and reinstall it again. How do I get my previously purchased music back on my itunes?

Depending on what country that you are in you might be able to re-download past music purchases via the Purchased link under Quick Links on the right-hand side of the iTunes store home page - re-downloading : http://support.apple.com/kb/HT2519
But if you only re-installed iTunes and you didn't remove the actual music from your computer, then it should still be on there, and you should be able to add it back into iTunes via File > Add Folder To Library - by default your iTunes content should have been stored under :
Windows 7 and Vista : \users\username\My Music\iTunes.
Windows XP : \user\Documents and Settings\username\My Documents\My Music\iTunes.

Why is the music list for my ipod classic grayed out in itunes?

why is the music list for my ipod classic grayed out in itunes?

I have a similar problem. Originally, my iTunes advanced setting was set such that a shortcut to the song was copied into my music library so sometimes copying songs to my iPod resulted in them being grayed out. I changed that setting some time ago and haven't had the problem until recently.
I don't know what to do. here's the situation:
     1. I have a song that is stored on my file system within My Documents. (it was purchased via Amazon)
     2. Through iTunes I choose the File | Import file to library (or some text like that)
     3. I navigate to the location of the song
     4. I import it.
     5. I can play the tune from the music library or from an internal PC playlist.
     6. I then attempt to copy the song to my iPod. When I do, it appears in the iPod's playlist grayed out.
I have done those steps countless times for dozens of songs without a problem. Even others that I've purchased through Amazon. What is so different this time? I should mention that this problem NEVER happens if I buy the song through the iTunes store. Only if I buy it from another source (e.g. Amazon). WHY ???

HT1657 How do I get a refund if the movie I rented cannot be played? (due to iTunes "unknown error")

How do I get a refund if the movie I rented cannot be played? (due to iTunes "unknown error"?)

I'm not sure whether rentals appear on your purchase history, but try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If it doesn't appear there (or if that process doesn't work, it's been taking some people to this site on a browser instead of showing a form in iTunes), then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

How do I upload movies I have previously purchased in my itunes to the cloud?

I have movies in my itunes which I have previously purchased and would like to upload them to the cloud to use on my Ipad when we travel. How do I do this?

Just sync them to your iPad before you leave.
Movies are huge, you're going to want to be careful about streaming them over the internet, especially over cell towers. Big $$$ fast.

Why is the movie I've previously purchase no longer in my itunes?

Similar Messages

Maybe you are looking for