Why is the web page not saving in bookmarks even though I am clicking the "star" icon?

I click the "star" to save to bookmarks. I then go to the icon to sort the book marks. Nothing is there. I have followed all instructions. This is very frustrating.

The star turns blue and floats to the suitcase. Nothing appears in the unsorted bookmark area. It keeps saying "empty". Really stinks. Explorer never had this issue.

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