Why the App Store ask for sq.after using it for years and how do find the answers

Why the App Store ask for sq.after using it for years and how do find the answers

Reset security questions
http://support.apple.com/kb/HT5312
If you do not have a Rescue email, you need to contact apple support, they will guide you through the process of resetting your security questions.
https://ssl.apple.com/emea/support/itunes/contact.html

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  • Disk utility can't repair the Macintosh HD, asking toback up all files as possible? and how to  reformat the disk?

    disk utility can't repair the Macintosh HD, asking toback up all files as possible? and how to  reformat the disk?

    Some problems can indeed be fixed this way. But working from Recovery_HD or Disk Warrior DVDs and working in the restricted environment those provide can be difficult. You can literally spend days working on this problem (while your regular work is unavailable) only to discover the old drive is unsalvageable.
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  • The App Store asks to "verify" my personal information, For my name, state, credit card, etc. I don't even live in the US and I don't have a CC, nor do I want to give away my personal information. I just want to download free apps. Any work-arounds?

    Title says it all.
    I'm really getting sick of websites getting more and more into your business. Google forcing you to get a G+ account and asking for your identifying information, for example (like your phone number).
    It's extremely irritating, and I'm opting out of everything that enforces the such. If Apple begins pushing like this, I will just close my relationship with the company and obtain apps by using third-party software to force them onto the phone.
    But before going that far, I'd like to find work arounds.
    First of all, I don't even know why it asks me for my "state". I don't even live in the USA anymore, as I moved to China (though I won't use the Chinese store as I don't speak or understand the local language, which is Chinese).
    All I want... is to continue using the English App Store to get free apps from here in my home in China, without getting stopped by Apple asking for more info on me. I don't want to share my name, I don't want to share my address, and I can't even complete the form as I no longer have a "state" and don't have any credit info.
    So that's just that. If there's no way around it I'll find another way to install apps without the App Store.
    Sorry for the message tone, I'm just really irritated with the way the internet is getting.
    Thanks in advance!
    - Alex

    The living issue is complex in my case. Legally speaking, I have no personal residence globally. I just live wherever my father goes, which is everywhere. I'm an expat and it seems that these sites aren't really expat-friendly. They seem to be built for localization and assume everyone stays in the same place.
    I don't know what I'd be considered. I'm a US passport holder and live in China, but I only speak some Chinese and I can't read it (it using non-latin characters is just too much for my mind's memory to handle). Besides that, I'm not interested in popular Chinese apps. They tend to just be annoying and kooky and generic and put together badly, often full adware and spyware (speaking for most Chinese software, in fact). In fact, a lot of apps I want are illegal in China (YouTube, Facebook, etc) and I use a VPN to use the services. I assume I wouldn't find these apps on the Chinese store. In fact, last I checked, there wasn't many English apps on the Chinese app store. This is probably due to their strict moderation or something.
    I've been going to international schools since I got here and college would be in English too. I can speak some Chinese, but not read it.
    Well, I guess the answer is that I can't use the App Store in English. So I guess I'll just sign out everything on my phone involving my Apple account and just start using third-party tools to do my business.

  • I have forgotten my alternate email address and security questions, and i can't make any purchase of games from the app store, but i have already use my itune gift card, how?

    Please help me, i have forgotten my alternate email address and security questios, i can't make any purchase in app store, but i have already used the app store girt card, please help me : (

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87468)

  • Why does the app store ask for my payment details to be confirmed when i am trying to install a free app (facebook for iphone)

    why does the app store ask for my payment details to be confirmed when i am trying to install a free app (facebook for iphone)

    Just select no credit card click below
    http://support.apple.com/kb/ht2534

  • I updated my mac 10.8 to mavericks but after installation the app store ask for the same software update again..i have a slow connection..i cannot install it again and again..what should i do?

    I updated my mac 10.8 to mavericks but after installation the app store ask for the same software update again..i have a slow connection..i cannot install it again and again..what should i do?

    In case you are not aware, Mavericks requires a high speed broadband connection.
    In the event you need to restore or repair the starutp disk, OS X Recovery also requires a broadband connection as noted here >  About OS X Recovery
    You can check your download speed here > Speedtest.net
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  • My iPhone3GS running iOS5 has recently been reluctant to upgrade Apps. The App store asks for my password and then marks all the Apps as being updated. Often only one or none actually update. Usually I get a message saying "Unable to download application"

    My iPhone3GS running iOS5 has recently been reluctant to upgrade Apps. The App store asks for my password and then marks all the Apps as being updated. Often only one or none actually update. Usually I get a message saying "Unable to download application" and "<app> could not be downloaded at this time - Done or Retry".
    It's not an iTunes login / password issue because sometimes one or two of the Apps will download and the others stall with the blank progress bar. The internet connection is working fine in all other respects.
    Sometimes, many restarts later the downloads will complete. Is this a known bug? Is Apple working on it? Any fixes?

    My iPhone3GS running iOS5 has recently been reluctant to upgrade Apps. The App store asks for my password and then marks all the Apps as being updated. Often only one or none actually update. Usually I get a message saying "Unable to download application" and "<app> could not be downloaded at this time - Done or Retry".
    It's not an iTunes login / password issue because sometimes one or two of the Apps will download and the others stall with the blank progress bar. The internet connection is working fine in all other respects.
    Sometimes, many restarts later the downloads will complete. Is this a known bug? Is Apple working on it? Any fixes?

  • Aperture purchased from the App Store asking for Serial Number?

    Aperture purchased from the App Store asking for Serial Number?
    Has anyone seen this? I just updated the app and now I can't get in.
    I don't understand.

    First thing to try is delete the app. Open the Mac App Store and the status in the Purchases section should update to "Install". Click to download the full app rather than an update.

  • HT204053 What do I do when the app store asks for a credit Card and I don't have one

    What do I do when the app store asks for a credit card and I don't have one.

    See the following link that discusses doing what you want:
    http://support.apple.com/kb/HT2534?viewlocale=en_US&locale=en_US

  • Why is the app store asking me to sign in to update apps when I'm already signed in?

    Why is the app store asking me to sign in to update apps when I'm already signed in?

    Because you bought them under a different Apple ID.

  • OK, as always I waited before downloading a new OS and I sure glad I did. On the APP store I sorted comments by most critical...and WHOA...what is Apple doing? No support for Logic 9, MS Office? Is Apple only trying to reach the iphone/iTouch crowd? HELP!

    OK, as always I waited before downloading a new OS and I'm sure glad I did. On the APP store I sorted comments by most critical...and WHOA...what is Apple doing? No support for Logic 9, MS Office? Is Apple only trying to reach the iphone/iTouch crowd? HELP! I was going to buy a new Mac pro & two 27" monitors but until I see some real problem addressing by Apple...I'll keep what I have and see how everything pans out. If anyone has any comments to ally my fears, I welcome them. I've been a devoted Mac user since 1993. 7500; G4; G5; and my latest Mac Pro...Where do I go? Again...HELP!

    Hi there,
    If you look through ALL the reviews, they are mainly good. I feel that Lion is an excellent upgrade, although not essential.
    There have been some issues with MS Office, but right now, it is up to Microsoft to issue a Lion compatible update, which will come in time. Saying this, MS Office has been working fine on my mac, it seems to be an isolated issue.
    Logic 9 seems like a strange issue. Again, an update looks to be coming soon, with Lion support.
    I do not feel that apple only focusing on the iPhone and iPad user base. There are many features carried along, but the machine can still be used for pro tools and use just as well. It still is a fantastic, reliable, fast, easy to use OS, which I have had very few problems with. Some additions you may not use, but they don't get in the way. You will love the new Exposé, Mission Control, as it is great for pro users who have many windows open at once, and the new spaces. You may however, never use Launchpad, but you don't have to, just drag it away from the dock!
    I really reccomend buying a mac with Lion, although if you are worried about bugs, wait a few months for the issues to be ironed out, and updates to be given. Because the update is so very cheap, I really think you can hardly go wrong. Try it out with your current mac, and if you like it, go ahead and buy your new ones.
    Lion is fantastic, albeit maybe rushed.
    Any other queries, just ask,
    Nathan

  • HT4623 I have the original iPad and I don't have an option in Settings, General for Software Upates. The App Store only has a Spanish version. Does anyone know how I can update to iOS 5?

    I have the original iPad and I don't have an option in Settings, General for Software Upates. The App Store only has a Spanish version. Does anyone know how I can update to iOS 5?

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • I cannot change apple id when the app store asks me to update anything

    i cannot change apple id when the app store asks me to update anything

    App Store products can only be updated by signing in to the store with the same Apple ID that was originally used to download them. You can't update anything, including your own purchases, as long as there are pending updates linked to the other ID.
    If you can't sign in with the other ID, you have to delete all the apps that are linked to it. If you don't know which apps those are, see below.
    1. Triple-click anywhere in the line of text below on this page to select it:
    kMDItemAppStoreHasReceipt=1
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    2. In the Finder, press command-F to open a search window, or select
              File ▹ Find
    from the menu bar. In the search window, select
              Search: This Mac
    from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
              Other...
    A sheet will drop down. In that sheet, select
              Raw Query
    as the criterion, then click OK or press return.
    Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
    3. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
    4. At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Delete each such item by following the instructions in the Apple Support article linked above.
    5. Quit and relaunch the App Store.
    If you find these instructions confusing, ask for an alternative method.

  • My new ipad wont make purchases from the app store, asks to verify payment info... I enter it and it says contact itunes support, whats the deal?

    my new ipad wont make purchases from the app store, asks to verify payment info... I enter it and it says contact itunes support, whats the deal?

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
     Cheers, Tom

  • TS1702 any app I download from the app store doesn't open. after I finished downloading the app I tap it to open but it crashes as soon as i finish downloading it. yes, the downloading process works but any app I download won't launch. pls help

    any app I download from the app store doesn't open. after I finished downloading the app I tap it to open but it crashes as soon as i finish downloading it. yes, the downloading process works but any app I download won't launch. pls help

    Hi,
    Install the v10.6.6 combo update available here. It's ok to do this even though you are already running v10.6.6. The combo includes fixes that were not included in the original update.
    http://support.apple.com/kb/DL1349
    Restart your Mac and try the MAS again.
    You can download apps directly from the MAS once you have it running.
    Considering the TM backup took so long, make sure there's enough space on your Mac startup disk.
    Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. *Make sure you always have a minimum of 15% free disk space.*
    Carolyn

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