Why was I required to provide credit/debit card information in order to obtain an Apple ID?
I Have and At&t account with four phones and two tablets. When I tried to create an Apple ID for my mother on her iPhone 4, it required credit/debit carinformation. However, on all my other devices (under the same account ), I was not required to provide credit or debit information. I had the option not to enter that information.
Also, I am very hesitant to put any information if that type on the Internet. I will never. I was hacked into very badly and have spent a lot of money to resolve the issue. I feel it is still not resolved. On one of my new iPhone 6, it crashed and said it was due to a third party. What does that mean... I am resorting to you guys for help. No one has helped nor cares to help me with this problem. My laptops are junk, my phones were junk, etc. All of this due to one person who I am 99.9% sure of his identity. However, authorities do not care nor Internet companies hacking department nor Dell's hacking department. I have changed my router, passwords, web key, phones, tablets. I have paid Dell to resolve the problem on my laptops. Nothing has stopped this person. I do not know what to do... I am simply frustrated and do not trust anything anymore online. I do not even trust asking this question because he will probably answer....
The "hacker" was a friend I mine, I thought until I started to notice unusual activity and my internet settings were changed. About a year ago, I asked him for help with setting up my computer, iPhone 4, and tablet for my company. My brother and I run a small HVAC company. I trusted this individual and left my laptop at his house. At that time I never thought he would do what he did. I stupidly gave him my email password and Apple ID. Whenhe returned my computer, I started to notice that my internet settings were changed. He changed my Internet from being a"home" wifi connection to a "business" with DNS, adapters, etc. I am not computer savy on how they operate and all of the different Internet options. I just know how to use computers, not programing or changing the operating system, like DOS. However, I noticed the change in my Internet settings along with other things. An administrator account was made, certificates were installed, and I was unable to change certain things on my phone and computer. I called Dell for help, I pleaded with them to let me send the laptop to them because I do not know enough to be able to tell you everything that needs to be fixed/changed. They would not let me and said it coyld be fixed over the phone. I paid $400 and they said, the problem is fixed and my internet/computer issues are resolved. I only think they got my computer back on line and increased the security. I do not think they fix the problem and currently one of my laptops is blue screened. I also believe he put something in my CD drive and believe he reversed the camera to look through it. Hence, I put post its over it to block the view. To this day, I cover the camera. I do not know what he did nor everything he did. I been reading up on security and hacking. I think he may have installed a key stroke logger but I do not know enought to truely know if he did. I have called authorities, spoken with many internet companies, talked with Verizon (my wifi provider), At&t my phone/tablet company, apple and many other people. I have changed passwords, my router, my web key, my phones, my tablets, apple id, and enabled two-step verification. I do not know where to go or what to do....... I have been dealing with this for over a year know. Yesterday, I noticed that there were phone numbers blocked from calling my phone. I did not do it and took a picture so I can call the numbers to see find out who's numbers were blocked. He tries to get on my Facebook and I know he can access my emails. I found another password that worked to log in to my yahoo business email. I want to make this person be held responsible for his actions. He has cost me a lot of money and interfered with the daily operations of my business. Sorry for writing a book but I am looking for any advice on where to go and what to do....... I welcome and appreciate any and all replies that can help in any way !!!
Similar Messages
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Why do I have to put my debit card information when I sign in to download a free app from the App Store? This was not required before. It started happening like 2 weeks ago.
i had to format my laptop
You can reinstall Lion (Mac OS X) by pressing Command + R while booting your Mac. No need to re download Lion again.
Help here > OS X: About OS X Recovery -
Hi,
AppStore and iTunes on my MacBook Pro (OS X - 10.8.5) are asking for Credit Card information and I don't see "None" option to continue without providing credit/debit card details
I tried changing country etc. but stll I can not proceed without credit card. Please help..........!! Thanks in advance.
Regards,
AkshayThe post here by "TehYoyo" helped:
https://discussions.apple.com/thread/4725517
I had to create new apple ID as mentioned there and then the stupid "None" option showed up. Don't understand why this though!
Cheers,
Akshay -
When I try to download apps it says sign in required then I put in my security code but it said its invalid but I know it's correct but I decided to make another apple account but I don't want to give my debit card number what else can I do?
If you only want the free apps, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
You will of course not be able to get anything other than the free apps without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.).
As regards the security code issue for your current account, take a look here:
http://support.apple.com/kb/TS1646
If that doesn't help, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
How do I make a free account without credit card information??????
Check this one.
http://support.apple.com/kb/HT2731 -
Since when did you have to pay with a credit/debit card to pre-order a phone?
I went today with my husband to pre-order him an iphone 4S for Christmas and the guy would not take my cash. He had to have either a debit or credit card. He had no explanation as to why. I asked him several times and he didn't have an answer. Some customer service... Why wouldn't they take the cash? I'm hot over this. I've been a Verizonwireless customer for 15 years... I've never experienced this before. If my service wasn't so good, I'd consider leaving Verizon. What is the reason for this? Why isn't cash good enough?
Not a happy camper in Seattle.....Probably because you were ordering a back-ordered phone. If you use a card with a phone that they cannot deliver immediately, that could cause complications if something happens and they need to cancel your order. It is much easier to refund money to a card than to find you and refund the cash (which the store may not have on hand, because most people make purchases, especially large ones, on cards).
If you need to pay cash, call ahead to confirm the store's policy and purchase a phone that is in stock at the time. -
HT204053 how do i remove my credit/debit card info off of my itunes account?
how do i remove my credit/debit card information from my itunes account?
Depending on how you created your account, "None" may or may not be an option. I believe it has something to do with whether the account was made through an App Store request or the regular iTunes Store. For example, my account allows no card but my father's doesn't allow there to be no card.
To change the card, go to your account settings and change the information to your new card, and hit save. -
Why won't Apple accept debit cards to buy an iPhone 5? I ordered 2 new iPhones at ATT on Monday using my debit card. I was just notified by ATT that Apple wont accept debit cards so my order cannot go through. I don't use credit cards so I don't carry debt! They (ATT) re-emphasized this is not their policy, but Apple's and that I would have the same problem if I went to Verizon. Is this really the policy and if so why? Apple has no problems accepting debit cards for my iTunes account?!
I think this is an AT&T thing not an Apple policy, I had this battle with them before when the 4s came out.So this time I went directly to the Apple stor, I had no problem pre-ordering my Iphone5 on the 14th with my debit card, already shipped will be here the 21st. I'd go straight to the Apple store and purchase them there...
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Why Must I put in Credit / Debit Card Info, To Load mp3 songs on my iPhone?
I am curious as to why I "MUST" put in my
Credit Card / Debit Card information if I want
to download some basic games, use iTunes on
my PC-Computer to copy mp3 files to my 'new-used'
iPhone 3G phone, and when I validate more
information it comes back to "Please Provide
Credit Card / Debit Card Information" ect.. There is
no alternative means to simply load mp3 songs to
your iPhone w/out having to put in sensitive debit
card / credit card information?
iTunes can't have a feature, where you pick the songs
you want to load on your iPhone from your PC or
Mac Book, for FREE? I guess.. I'll do without..
as this seriously hurts my feelings. *SIGH*
It would be nice and wonderful, iTunes can allow you
to load as many songs as possible from your PC-Desktop,
to your iPhone for FREE, without providing any sensitive
credit card / debit card information, without the FEAR of
being charged, and disputing with Credit Card Companies,
and disputing with Apple billing ect.
I think I'll stick to my old phone for my music files.
Or I hope I find some wealthy Jewish sugar mamas, or
Jewish sugar cougars that own 90% corporate stock into
Apple, Microsoft, and other music sharing software that
scans for viruses and malware ect. To help pay the prices
or Apple charge my debit / credit card for loading songs
onto my prepaid, brand-new-used, 3G iPhone.
I am not making sense, because the terms of agreements
I read don't really make sense to me?
Shalom Y'all
Michael D. Lucas
76531If you download anything from the iTunes & App Store, with your existing Apple ID, you need to link a valid credit card info to your Apple ID.
You won't be charged for free games or syncing your music from computer.
If you do not want to put your credit card info in, use iTunes Gift cards which you can buy nearly everywhere. -
HT201359 Why was my Gifted App charged to my Card instead of iTunes Store credit balance?
Why was my Gifted App charged to my Card instead of iTunes Store credit balance?
I purchased 2 apps.
One for myself which was billed to existing iTunes account Credit, and the second one (same app) was gifted to my girlfriend, but that was billed to my card, even though there was plenty of funds left on iTunes store credit.
Why?You cannot use your balance for gifting content, that can only be used for buying items for yourself - your credit card will be charged for any gifting that you do
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Why can't I just use my debit card for adding my child to family share?!
I want to use my child on family share but can't because I don't need or want a credit card, my bank has fraud protection, who actually just called me about fraud because I purchased the newest iPhone! I don't like credit cards. Why can't I just use my debit card as usual? Kids can get credit cards just as easily as they can debit cards! This is ridiculous. Why isn't there another option to verify I am the parent?! I am so beyond angry right now. Like I am being punished for not owning a credit card!! Otherwise there will be another way to do this. A person should have the freedom to use their chosen form of payment without missing out on all the options available. Honestly even if I wanted a credit card I haven't enough credit because of past mistakes. So this is not making me happy at all.
Mad Parent,
I feel your pain. We refuse to have credit cards, too; yet it's required in order to create a child's apple id. I will most definitely be leaving feedback with Apple. This is absolutely ridiculous that we can't just use our debit cards! Mine is a VISA. I use it to make CREDIT CARD transactions everywhere else, why not be able to use it the same way here!?
I just had to restore my sons phone because he forgot his 4-digit password and got it disabled. I didn't have it already on my itunes so my only option was to restore it. I wanted to create his own apple id so he didn't have to keep using mine. Because every time he downloads a new game it automatically ends up on MY device as well, not just his. Anyway, he needs his own apple id. But, apparently, that won't be happening until Apple gets their heads out of their butts and figures out how to serve ALL of their customers!
Signed,
Equally Mad Parent -
How do I get my new credit/debit card to be accepted by Apple when it always says that the information on my card doesn't match the information provided (my bank confirmed the address as correct on file). I currently live outside of the US (Colombia) and I think that this might be the issue. I used to be able to purchase before my credit/debit card was replaced.
Is your card a debit or a credit card ? Debit cards don't appear to still be accepted in all countries.
You have your Columbia billing address on your account, and your credit card was issued by a Columbian bank ? And the name and address that the card is registered to matches the name and address (including spacing and layout) that you have on your account : iTunes Store: My credit card's security code or zip code does not match my bank's records ? And you've entered all the card's new details e.g. end date and security code, and tried selecting 'none' as your payment method, existing the payment details, and entering the card's details from scratch ? -
How do I remove a credit/debit card from my account? I ask because I currently have a VISA gift/debit card with 50 dollars on it, but the money has run out so I want to usea new card. Also, there is no 'None' check option for payment type on my account.
Depending on how you created your account, "None" may or may not be an option. I believe it has something to do with whether the account was made through an App Store request or the regular iTunes Store. For example, my account allows no card but my father's doesn't allow there to be no card.
To change the card, go to your account settings and change the information to your new card, and hit save. -
i need help deleting my debit card information.
As provided:
You need a payment method. If you don't have a credit card, then redeem an iTunes gift card. You'll then get the "None" option. -
How do I add a new credit/debit card to make payments on my iTunes account.?
Accepted forms of payment > http://support.apple.com/kb/HT5552
Changing Payment Information > http://support.apple.com/kb/HT1918
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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