Why when I try to update certain app it require an old email address and password I have not used for years and I do I get to update them on my new details

Apps are tied to the Apple ID that was used to purchase them and you will always need to use that ID and password in order to update them.
Saying that you do get to update them on your new details makes no sense at all.

Similar Messages

TS2446 Apps asking for old email account password I have not used in years

Please tell me how to remove old email accounts that are connected to my apps? It is asking for yahoo password that I have not used in years. I need to delete yahoo account linked to apple account

It's doing that because these apps were originally purchased with that Apple ID. Apps and their updates are permanently tied to the Apple ID used to purchase them. The only way to stop this would be to delete these apps from your phone and your iTunes library, then repurchase them with your current ID.

HT1918 When I try to purchase a apps, system require me to verify my credit card account. I've provided all the complete information of the credit card but system always ask me to contact iTunes support to finish this transition, why ?

When I try to purchase a apps, system require me to verify my credit card account. I've provided all the complete information of the credit card but system always ask me to contact iTunes support to finish this transition, why ?

Answered in your Other post on this Topic...
https://discussions.apple.com/message/24053626#24053626

When I try to download certain apps to my ipad, the "free" button or "price" button is missing

When I try to download certain apps, there is no "free", "install" or "price" button. It happens just periodically. Right now, I can't install Instagram or Netflix. Any thoughts? Thanks.

Settings>General>Restrictions>Allowed Content. If you restrict certain content, apps that contain that content can't be installed.

I have a HP laptop, when i try to do certain things that require flash player it tells me i need to install the latest version so when i try it says its already installed. i have tried all the trouble shooting suggestions and it stll isnt working. i have

i have a HP laptop, when i try to do certain things that require flash player it tells me i need to install the latest version so when i try it says its already installed. i have tried all the trouble shooting suggestions and it stll isnt working. I even checked the activex filtering and that doesn't seem to be the problem.

First, confirm that ActiveX Filtering is configured to allow Flash content:
https://forums.adobe.com/thread/867968
Internet Explorer 11 introduces a number of changes both to how the browser identifies itself to remote web servers, and to how it processes JavaScript intended to target behaviors specific to Internet Explorer. Unfortunately, this means that content on some sites will be broken until the content provider changes their site to conform to the new development approach required by modern versions of IE.
You can try to work around these issues by using Compatibility View:
http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11
If that is too inconvenient, using Google Chrome may be a preferable alternative.

New ipad3, just getting started, trying to get on facetime but when I try to set up a message appears saying my email address is already in use. I am now stuck and I can't get any further! Help please!

New ipad3,just getting started,trying to get on FaceTime but when I try to set up a message appears saying my email address is already in use. I can not get any further, help please

Millietrixie-
Are you trying to call yourself to test FaceTime? If so, you must have a second E-Mail address registered with your Apple ID. In other words, there must be a different E-Mail address on each unit.
Fred

Trying to update "Pages" from App Store. An old email address shows up and am unable to delete.

I am able to purchase a new app from Apple App store using my current email address and password. I am not able to update a previously purchased app (for instance "Pages") that I purchased some time ago when I had a different email address. When I try to update Pages a "grey out" edition of my old email address is sitting in the id box and I am not able to delete it or get it out of the box and use my newer (2 years) email address. I have even tried to update my current email address with a new password which has absolutely no effect when I try to update Pages. Anyboday have an idea on how to get the old email address out of the id box?

Delete Pages and then download it from the desired Apple ID. This may require repurchasing it.
(100086)

I recently changed my email address and updated my password. However, when I connect my iPhone 4 it defaults to my old email address which is no longer valid. How do I get my phone to recognize my updated email address?

I recently changed my email address and updated my password. However, when I connect my iPhone 4 it defaults to my old email address which is no longer valid. How do I get my phone to recognize my updated email address and how do I now change the iPhone 4 to recognize the new address? I wish to delete all reference to the old address. All help would be appreciated.

Hi.
Here is a procedure that should help.
1. Go to "Settings"
2. Go to "Mail, Contacts, Calendars"
3. Click the account you don't want anymore
4. Go to the bottom and click "Delete Account"
5. Confirm the deletion
6. Go back to "Mail, Contacts, Calendars" (if you're not there already)
7. Add your new account

Turned on computer email said i needed new account when I have been using for years (no mail, drafts, sent)

Turned on computer email said I needed new account when I have been using for years (no mail, drafts, sent). I filled oyt new mail setup and it only found my mail not drafts and sent ... I use drafts to store documents and sent in a leser capacity - Ihave huge data in drafts. Tried to restore using time machine (never had to before). The backups are there but the restore button does not highlight??? So when you clickit nothing happens.

Restoring Mail is complex. Luckily, the late James Pond left us an illustrated guide:
You can restore the Mail messages and indexes to the way they were (provided you have a Backup from around that time)
Pondini's Time Machine FAQs: 15m. Viewing or Restoring Apple Mail

Recently when creating a new blank page, application freezes. have been using for years without a problem. Upgrade?

recently when creating a new blank page, application freezes. have been using for years without a problem. Upgrade?

When something that used to work stops doing so, the most likely culprit is corrupt preferences. Go to HD > Users > (your account) > Library > Preferences, delete the com.apple.iwork.pages.plist file & then restart Pages. In Finder, hold down the Option key while clicking on the Go menu & your user Library will appear about halfway down the list. Or you can choose Go to Folder from the Go menu in Finder & paste this line in the box:
~/Library/Preferences

How do I sign in to my iTunes for the first time? Everytime I try it says I have not used iTunes before, and to review my account information.

How do I sign in to my iTunes for the first time? Everytime I try it says I have not used iTunes before, and to review my account information.

It sounds like you are trying to create a new icloud account, not just logging into an existing account. When you type in your Apple ID and get that error, it's because you are trying to create an account using the same ID that is already being used in another account.
Go to Settings>iCloud and scroll to the bottom of the screen. If you are logged in, press the Delete button, then try logging in with the existing ID.
As for pics, the most secure way is to connect ipod to PC with USB and look at the Photos tab for your device in iTunes. Using Photo Stream is another way, but it doesn't always work, depending on conditions.

Why isn't remember me working on sites that I have been using for years on my iPad but fine on my iPhone?

Why isn't remember me working on sites that I have been using for years on my iPad but fine on my iPhone?
Both have recently been updated with IOS7

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

HT204053 I changed my Apple ID a year ago when my old email address ceased. Now I can use my Apple ID, BUT when I tried to set up I-Cloud, my MacAir identifies me by the OLD ID, which means I can't proceed?

I changed my Apple ID a year ago when my old email address ceased. Now I can use my Apple ID ok, BUT when I tried to set up I-Cloud, my MacAir identifies me by the OLD ID, which means I can't proceed? I want to connect my MacAir and my Imac.

An addition, not a reply.
The problem is that my MacAir SYSTEM PREFERENCES somehow has NOT registered that I changed my Apple ID a year ago, ALTHOUGH I have been using the new one regularly on the same computer!!!
SO, when I go to SYSTEM PREFERENCES to try to sync my two devices, the MacAir will not allow me to use my current Apple ID.
The difficulties with using the old ID are:
1 The email address no longer exists!
2 I forget the password (obviously the prompt is no help since the email address is defunct! )
So, it seems I am in a perpetual loop.

I accidentally set up two accounts. One account with my old e-mail address which I've been using for years and has all of my purchases on it. Now I have a new account with my current e-mail address. How do I disable this new account?

I accidentally set up two accounts. One account with my old e-mail address which I've been using for years and has all of my purchases on it. Now I have a new account with my current e-mail address. How do I disable this new account? I need to disable the new e-mail address account so that I can add it as an additional e-mail to my old account. THEN, how do I make this new e-mail address my primary e-mail for this old account?

Did yoo go to Settings>iTunes and App Stores and sign out and sign back in?
Next see:
Frequently Asked Questions About Apple ID

My dad and I shared an iTunes account for years and now I'm getting my own, how can I keep my music and apps?

My dad and I shared an iTunes account for years and now I'm getting my own, how can I keep my music and apps? I'm worried that I won't have any ability to access my apps and music. We have our itunes separated on different computers, so I have all of my stuff separated from his, but I don't know how to put them in my new account.

Well... there really isn't any fully legal way to do this.
The simplest solution is to continue sharing the same iTunes purchasing acct, but create different ones for iCloud (assuming that's why you needed to do the split).
Slightly less kosher: Burn AUDIO CD's, of the music then copy them back to your new account.
BE sure to do this from original acount, To keep the music info, you'll copy over the CDDB file (in prefs somewhere) - since this maintains the data of CDs that you've had in library.... (it isn't carried over onto a user created CD.)
There's also

Why when I try to update certain app it require an old email address and password I have not used for years and I do I get to update them on my new details

Similar Messages

Maybe you are looking for