Why when im going to purchase something in the app storebi my iphone it say review your billing info ileven if what i want is free im so tired of that i have tried with almost six cards
Why when im going to purchase something in the app storebi my iphone it say review your billing info ileven if what i want is free im so tired of that i have tried with almost six cards
You could try creating a new account without a credit card: http://support.apple.com/kb/ht2534.
Similar Messages
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Every time I go to purchase something from the app, a pop up keeps saying I need to contact iTunes for assistance, I don't know why it's doing this and i cannot save my credit cards information
Click here and request assistance.
(86336) -
Somebody please help. I've been trying to purchase Logic Pro for the longest time and my App Store keeps saying, Error try again later. It's really bothering me. I need Logic Pro immediately and the App Store refuses to cooperate with me.
Restart your computer and try again
never hurts to try. ha -
When i try to install something from the apps store it trys and says waiting,then nothing
just got a new iphone 4,and trying to install facebook etc and when i try it comes up waiting and then it vanishers.
now its telling me to enable cookies but they are already on.
please help im going to throw this phone at the wall.Cookies? You need to go thru the app store not safari.
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hi im tryin to download games on my ipod touch 4gen when its asking me for my card details its saying declined i have tried with 2 different cards.
What kind of card is it ? If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management -
In app purchase in restrictions is turned of but when I try and purchase something in a app it says not allowed yet there are no restrictions??
Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
I can't download the Adobe Premiere Elements 13. Akamai Download pop up only the download window but downloading do not start. Alternate download Method will start but downloading will stopped always after 655 Megabytes. I have tried with different browsers, fire wall and virus protection off and also to download the trial of Adobe Premiere Elements 13 but result is every time same.
if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version. -
when i try to purchase garagrband from the app store it tells me to contact itunes support...why is this
Have you considered doing exactly what it told you to do?
Contact itunes support -
Do receipts get delivered to your address when you purchase something on the App Store?
When you buy something,does a receipt get delivered to your Billing Address?
Welcome to Apple Support Communities
When you purchase something in the App Store or iTunes Store, you will receive the bill by email, which includes your billing address, your contact information and the order number, but nothing else -
everytime i try to purchase something on the app store, it says "billing information needs to be confirmed" everytime i confirm it, it says declined. i still have money on my card and i just want to download free apps. what do i do???
Readers here are other Users like you. You need Apple Customer Service. call them.
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Hi apple! Okay so I've been trying to purchase iMovie from the apple store and purchase gems on the app 'Fashion Story' but it says there is verification required. We created an apple account years ago so, we forgot the answers. We tried and tried but nothing works. We sent an email so we can change the questions but we haven't gotten the email. Please help because we have been trying for months.
Here is our apple account info:
Email: [email protected]
If we have to send the password please inform us by replying.
MiahReset Security Questions
http://support.apple.com/kb/ht5312
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
i keep getting the unknown error messase (5002) when i try to purchase music from the i tunes store. What can i do to fix this?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I want to but something from the App Store and it's not letting it's asking me security questions and I don't remember answers to and I don't remember my confirmation email please help!
See Kappy’s great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
About Apple ID security questions
http://support.apple.com/kb/HT5665
Cheers, Tom -
I am trying to purchase something on the App Store and it won't allow me to do so
I tried purchasing something to add to the Real Steel App for my son and it won't let me. I have sufficient funds. However, it's my husbands iPad and he had installed the Real Steel App. I thought I had to uninstall it and reinstall it under an iTunes account I created. After doing so it still would not let me make the purchase.
Hi,
I attempted what you suggested and it still denies me purchase of the Real Steel 20 Robot Pack. There is a sale to buy it and I am trying to purchase it before it's over. -
I have tried to find what to do but nobody seems to have the solution
HI ...
Try this support article > Can't connect to the iTunes Store
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