Why won't Adobe accept my Serial No. for Elements 10?

Why won't Adobe accept my Serial No for Elements 10. I purchased it quite a while ago and never installed it until today. It is refusing to ackn owledge my Serial no as a legitiamate no. yet I have triple checked it and it is from the DVD box I purchased. Help!

Hi MarBain,
Can you please tell on which OS you are trying to install Elements?
There might be a possibility that you are using Windows only Serial Number on MAC.
-Shikha

Similar Messages

Why won't they accept my serial number from the photoshop Elements box I just bought from Costco?

Why won't they accept my serial number from the Photoshop Elements box I just bought from Costco?

It may be a redemption code Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

Why won't Apple register the serial number for my ipod?

Apple won't register the serial number for my ipod purchased at a Walmart. Also noticed there is no settings icon in the upper left corner and can't connect to my own internet connection at home. Any suggestions?

Purchased new. Did not try to register thru iTunes. Just wanted to hook up via my wi-fi connection at home. Why won't Apple register my serial number without hook up to iTunes?

Want to buy a season of a show on apple tv. Not enough $ in iTunes account. I have credit card registered. Why won't iTunes accept that as payment for the rest of the cost?

I want to pay for a season of a show,on iTunes. My iTunes fund has some $ but not enough. I have a credit card registered. Why won't apple tv accept that for the remaining cost? Wanted the shows tonite.

Exactly what message appears?

Why won't Adobe accept serial # I was given?

This afternoon I purchased Photoshop Elements 11 and Premier Elements 11 from Amazon as a download.
I finished downloading Photoshop Elements 11 and installed it, however when I input the serial number to register the software I was told it was not correct. I re-input it several times, but no acceptance by your website. I have not downloaded Premier Elements 11 as yet and will wait until I receive information on
how to fix this problem. I have an older version of Elements and Premier Elements but they are not compatible
with Windows 7 Home Premium.
How can I register this software????
Should I just purchase the software cds???
Thank you,
Carol Liston

Hi, Carol. Did you get a serial number or a redemption code? A PSE serial number is 24 digits beginning with 1057. Anything else is probably a redemption code. See this for more about how to get a serial number from a code:
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

Have Adobe Standard CS 5 (Student), and would like to upgrade to Creative Cloud (Non-Student) - won't accept my serial number for special pricing for existing users

I currently use Adobe Standard CS 5. It was bought with the Education discount. I would like to upgrade to Creative Cloud and see that they have special pricing for existing customers that use past versions of Creative Suite. I am no longer in Education, so I will have to buy a full version. This is fine, but it won't accept my serial number for the discounted pricing. Is there something else I should be doing?

Hi there
Please contact our Sales team who will assist with your order - 800-585-0774
Thanks
Bev

Adobe acrobat 7.0 standard, I went online to install, why would it not accept the serial no?

adobe acrobat 7.0 standard, why would it not accept the serial number?

THIS IS THE ERROR MESSAGE: -
Invalid Serial Number
< Removed by Moderator >
Invalid Serial Number. This is not a valid serial number. Please go back and re-enter your serial number.
The serial number above is the serial number on the disk which I purchased some years ago.
Can you please help?
Message was edited by: Moderator

Why won't Adobe Media Encoder export WMV?

I am using Adobe CS6 Design Standard with Adobe Media Encoder, and I'm trying to export video files to WMV using the Encoder. I'm am running Windows 8 and for some reason the option to export to WMV does not come up for me. I only get four options of formats, while online it says I should have many more. This is a full version of CS6 that I bought and paid for, and every program is up to date.

Can I just buy the converter plugins or do I have to buy premiere pro or after effects?
On Jan 9, 2014, at 1:07 PM, Todd_Kopriva <[email protected]> wrote
Re: why won't Adobe Media Encoder export WMV?
created by Todd_Kopriva in Adobe Media Encoder (AME) - View the full discussion
The formats and codecs available for export through Adobe Media Encoder differ depending on what Adobe applications you have installed. The vast majority depend on the video applications, After Effects or Premiere Pro, being installed.
http://blogs.adobe.com/kevinmonahan/2011/09/13/installed-codecs-in-ame /
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5995108#5995108
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5995108#5995108
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5995108#5995108. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Adobe Media Encoder (AME) at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

Why won't Adobe reader no longer let me view previously download (from Safari) pdf's? I am running OSX 10.8.5 and have uninstalled and reinstalled latest version of Reader?

Why won't Adobe reader no longer let me view previously download (from Safari) pdf's? I am running OSX 10.8.5 and have uninstalled and reinstalled latest version of Reader. I get this error message "Adobe Reader could not open 'OD Test Bed Proposals_0.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)." I have tried changing the 'open with' options too. Thanks

Try this:
Go to: Mac HD/Library/Internet Plug-ins
Trash the AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin files
Empty the trash
Relaunch Safari. You can now download undamaged PDFs.

Why won't adobe flash player run on my computer, even though it tlles me it has installed correctly

Why won't adobe flash player run on my computer, even though it tlles me it has installed correctly?
Regards, bricky3

Thought for Today: “It may be that our prime purpose in life is simply to be kind to others.” – Source unknown.
Hi Pat,
Thank you for your advice – I had not tuned in to the “public forum” implications.
Much appreciated.
Best Regards,
Ray Bricknell
<mailto:[email protected]> [email protected]

Why won't adobe reader open my jpeg files?

why won't adobe reader 11 open my jpeg files?

Hi Nassman,
Adobe Reader is a read only software for PDF files. JPEG is not a supported format which would open in Adobe Reader. You would need to open Jpeg in application which supports this file format.(e.g. Photoshop, Picture Viewer, MS Paint)
Hope this helps. Let me know if you have any other question.
Regards,
~Pranav

Why won't Apple accept debit cards? I ordered 2 new iPhones at ATT on Monday using my debit card. I was just notified by ATT that Apple wont accept debit cards so my order cannot go through. I don't use credit cards so I don't carry debt!

Why won't Apple accept debit cards to buy an iPhone 5? I ordered 2 new iPhones at ATT on Monday using my debit card. I was just notified by ATT that Apple wont accept debit cards so my order cannot go through. I don't use credit cards so I don't carry debt! They (ATT) re-emphasized this is not their policy, but Apple's and that I would have the same problem if I went to Verizon. Is this really the policy and if so why? Apple has no problems accepting debit cards for my iTunes account?!

I think this is an AT&T thing not an Apple policy, I had this battle with them before when the 4s came out.So this time I went directly to the Apple stor, I had no problem pre-ordering my Iphone5 on the 14th with my debit card, already shipped will be here the 21st. I'd go straight to the Apple store and purchase them there...

Why won't Adobe FrameMaker 11 generate PDF?

Why won't Adobe FrameMaker 11 generate a PDF?

I was working on this problem a few months ago, but my workload made me simply use the FM 11 and FM 7.2 on my old XP PC. I now REALLY need to find time to focus on the FM 11 and Adobe tech comm suite on my Win 7 Professional PC. I "forced" myself to work on this today.
Here are answers to your questions:
I was trying to "save book as" PDF and it starts as if generating PDF with Distiller, but tps file is zero bytes. NO error messages. No, I never had to have Adobe PDF printer as the FM default printer in the past. But I just tried it with Adobe PDF as default printer, and it didn't work. Used RGB mode. Job option = "Standard". Yes, I checked for FM updates and it says there are none and that 11.0.2.384 is the latest version.
I am most frustrated and have tried everything. I have worked with FrameMaker for 15 years, and I thought I understood it well. But this has me stumped.
About two months ago, I took the PC to the office (I normally work from home but go there about once a month for meetings at the Dallas office) and sat with my PC side-by-side with the other technical writer. Compared what happened, and we were both stumped. I need to go back and do that again. My inclination is to uninstall Adobe Tech Comm Suite 4 and selective install only FM 11 with Distiller. Then I can go back and selectively install RoboHelp 10 for HTML help.
I REALLY appreciate your willingness to help. I am not sure what to do next. THANK YOU very much for responding. Like I said, I think I need another session at the office to compare notes step-by-step; I think it has something to do with the PDF printer/converter, but not sure why it works on other writer's PC and not mine. I might have to make time and call Adobe to see whether they can remotely access my PC and try to assist. But that assumes they have some expert available who REALLY understands this software.
Thanks again.
jane noble

Why won't adobe deal with my query?

why won't adobe deal with my query?

What is your query?? We are not mind readers, just users of software like you.

Why won't adobe touch for ios not load all my pictures?

Why won't adobe touch for ios not load all my pictures?

Hi. As a workaround you can enable "Always use native photo browsers" in the PS Touch settings. It's listed under "Preferences" -> "Access Local Photos setting". See attached screenshot
We are working on a fix for the next release.
Guido

Why won't Adobe accept my Serial No. for Elements 10?

Similar Messages

Maybe you are looking for