Why won't Elements 9 trial download

I am trying to download a trial version of photoshop elements 9 to see how I like it before buying it and no luck for 2 days getting it to download.  Called support and they were NO HELP AT ALL!!!  The man who could barely speak english said not much help for trial versions.  In other words, til Adobe has my money, they won't help me.  Not a good way to win me over as a potential customer.  The small black box that says Akamai Download Manager Installer comes up but nothing else will happen after that. 

I have a fast connection but it still took me over 30 minutes to complete the downloads from Adobes busy servers. The Akamai Download Manager allows you to pause and re-start download whenever you need.
N.B. It won’t work with some browsers such as Google Chrome. It’s recommended you use Internet Explorer 7 or 8; or Firefox 2 or 3 on Windows.
On Mac OS X 10.5 - 10.6 use Firefox 2 or 3; or Safari 5.
 

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