WHY WON'T MY COMPUTER ACCEPT LATEST UPDATE

FIREFOX COMES ON MY SCREEN WITH A NEW UPDATE AND IT HIGHLY RECCOMENDS I DO SO . I AGREE BUT IT REFUSES TO ACCEPT MY UPDATE. WHY WON'T IT ACCEPT THE NEW UPDATE??

I tried creating the new user account but that didn't change anything. Neither did updating to OS X 10.4.3. It just doesn't make sense because I've had the same thing happen with tv dvd players not being able to play stuff but all the computers can and stuff like that, but my dad's computer, which is the same model as mine, can play it and mine can't. It just keeps spitting it right back out. :\ Any more suggestions? I bought the extended warranty, I might try giving Apple a call.

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