Why won't my credit card work in Itunes?

I have already contacted you guys once about this problem and assumed in out outside of itunes.  However,  I have discovered that my credit card works, and even works when I order things online.    Every time I try to enter the correct information into itunes it tells me that the bill address is wrong.  I know it isn't wrong but Im not sure how to fix it. Also, I am currently in Canada and my billing address in the United States if that makes a difference.
Thank you

Yes it can make a big difference if you're trying to edit a US address on a Canadian iTunes Store...

Similar Messages

  • TS1646 My credit card works on iTunes on my PC but not on my iPhone 5 iTunes/App Store account. Any ideas why?

    I am using the same credit card, and when I download an app on my PC in iTunes it loads fine, but using the same card on my iPhone 5 it declines any purchases. I have checked the card, re-entered it and checked the billing zip code. Any ideas why this is happening?

    Hi nezniezken!
    First of all, Explicit tags will only appear if your music or song is downloaded via itunes on ur idevice or itunes app.
    For example, your friend downloaded a song from itunes with an explicit content and you get or copied it to transfer to your idevice also... itunes application (pc or mac) will read it as an explicit one, but in your idevice it will not, unless you log in the apple id email account your friend used to download or buy the song to your idevice and download the purchased song. in that case u'll get the explicit tag
    Using metadata, mp3tags, or any softwares that adds "explicit tag" will only be read by Itunes app. but not on your idevice.
    Ways to check if you have a purchased music or song from itunes.
    1. All music from Itunes are M4a or AAC file.
    2. There should be a "Purchased By" and "Purchased Date" including the "Email (apple id account) and name" used for downloading the said song or music.
    (Right click the song from your library, Click Get Info and you should see it.)
    *If you have a friend telling he/she has a song bought from itunes and it is an explicit one, you will know the truth. If it has Explicit tag on his/her idevice then its bought from itunes, but if not.... he/she is lying.
    *If your friend bought a song from itunes and you tried to copied it (an explicit song for example) you will also see the "PURCHASED BY" PURCHASED DATE" "EMAIL AND NAME" etc. but u will not see the Explicit tag once you put it in your idevice, but itunes app will read it as an explicit one,
    There are many sites that are doing piracy, meaning... they are buying the song/album from itunes then upload it over the internet so other people may download it.
    I hope i helped you nezniezken!
    -EveShanelle

  • Why won't my credit card info stay in the system?

    I have put in all of the info off my credit card multiple times and then when I go to buy a game it says I need to visit apple/iTunes support. When I go to make sure all the credit card info is correct it hasn't saved my security code on the back of my card. I have tried multiple cards so it's not a problem with my card. What do I do?

    Yes it can make a big difference if you're trying to edit a US address on a Canadian iTunes Store...

  • Why won't my SIM card work in a different iPhone 4?

    I have a white iPhone 4 and my SIM card works fine in that phone but I would like to change to a black iPhone 4 but the SIM card does not work. It either says "Inactive SIM" or "No Service". Can someone please help?

    in which case there is something amiss with the black one
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  • Why won't my sim card work in my iPhone 4?

    I have an iPhone 4s that is originally from Australia. I had my phone unlocked by my carrier back in Australia but now when I try to put my UK sim card in, it pops up with a message that says 'Sim Not Valid'. It says the Sim installed is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. It then tells me to contact my server to get my iPhone unlocked, where as I know my iPhone is already unlocked by my carrier. Any information that would be helpful, is kindly appreciated.
    Thank-you!

    Well, that message generally means your phone is in fact, not officially unlocked. When your Australian carrier notified you that your unlock request had been processed, did you do as described here:
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  • HT1338 Why won't my SDHC card work in my MBP ? (Same old same)

    I have a MBP from late 2010. And for the past 6 months i have had problems with it trying to read any SD card i put into the card reader and it's really causing me problems. Can anyone help ?
    I've tried the iPhoto trick and inserting the memory card plenty of times with no success.

    Had problems reading SD cards after a Mountain Lion update. Try this XQuartz solution that fixed this for me. I'm using a 13" MBP mid-2012. All you have to do is install this programme and re-insert your SD card.
    XQuartz no longer comes with new Macbooks, only X11.
    See this support page from Apple on where you can download XQuartz.
    http://support.apple.com/kb/HT5293?viewlocale=en_US&locale=en_US
    You can download Xquartz directly from here:
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    This should be the most up to date version. If not check for updates once you have downloaded it.
    Simply re-insert your SD card and voila!

  • I called apple tech support cause my iphone 5 charger just stopped working. Aplle tech support said they can send me a new charger but why do they need credit card information if i have only had the the charger for 2 months and i have 1 year warranty?

    I called apple support because my iphone 5 charger stopped working and they said they would send me a new charger but why do they need credit card information if every apple product has 1 year warranty?

    Hi CryyCorr33
    Sound like they did what is called an express replacment. What apple does is they put a hold on your Credit Card for the amount of the cord because they are sending you the cord first. Then, once you receive the new cord in about 2-3 days, you'll put the defective cord in the box and ship it back out and when they receieve the defective one, they'll be able to remove that hold from you card.
    I believe the reason behind the hold on your card is incase you don't return your defective one to them so they can find out the cause of the issue.
    An Apple Retail Store could swap them out for you in store incase you happen to be near one. This requires no hold.
    Hope this helps

  • I currently have my credit card on my iTunes account and when I have no money in my bank account it won't let me download the free apps even though they don't cost anything. How do I stop this so I can download or remove my credit card?

    I currently have my credit card on my iTunes account and when I have no money in my bank account it won't let me download the free apps even though they don't cost anything. How do I stop this so I can download or remove my credit card?

    All downloads from iTunes are tied to the account that downloaded it, you can't re-download content via a different account. You checked the spam folder on yourr old account as well as the Inbox, and depending upon how long ago you did it, have you retried getting it reset : http://appleid.apple.com, then 'reset your password' ?

  • I have a 50.00 itunes balance and I am unable to use it.  Why is it requesting credit card info when I try abd purchase music?

    I have a 50.00 itunes balance and I am unable to use it.  Why is it requesting credit card info when I try to purchase music?  I've already redeemed my gift card onto my itunes account, so I no longer have a code. 

    Because your credit card info is how itunes verifies your account.

  • Why should we give credit card details to open account even before any purchase

    Why should we give credit card details to open account even before any purchase

    Setup iTune account without credit card
    http://support.apple.com/kb/ht2534

  • How can I change my apple address from the US to the Philippines to make my credit card work?

    How can I change my apple address from the US to the Philippines to make my credit card work?

    Change App Store
    1. Tap "Settings"
    2. Tap "iTunes & App Stores"
    3.Tap "View Apple ID"
    4. Enter your user name and password.
    5. Tap "Country/Region."
    6. Tap "Change Country/Region"
    7. Select the region where you will be located.
    8. Tap "Done".

  • I have a credit card on my itunes account but when i try to remove it it wont work

    I have a credit card on my itunes account but when i try to remove it it wont work

    You can only remove a credit card if you are on the computer. If you are trying to remove it via a device like a iPod you will not be able to do it.  However if you are on the computer you click on sign in in the upper right hand corner of iTunes, then view account then edit payment information. Once you get there click none.

  • HT3702 someone used my credit card to pay itunes

    someone used my credit card to pay itunes
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    Hi, Jillskype, and welcome to the Community,
    Although you may have been directed here to the Skype Community, and Skype is aware of problems with reaching their customer service unit and working to resolve issues with the website, please remember that our Community Guidelines still apply, and that we here in the Community are not a branch of Skype Customer Service.
    Please see these FAQ articles for next steps:
    https://support.skype.com/en/faq/FA34505/what-do-i-do-if-my-skype-account-has-been-hacked
    https://support.skype.com/en/faq/FA10384/why-has-my-credit-debit-card-been-charged-by-skype-when-i-h...
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • How do you delete your credit card information from iTunes

    I'm trying to delete my credit card information in iTunes off my ipad but its not giving me the option to. Yes I've tried settings>iCloud>apple I'd also I have tried settings>store>apple I'd . It just won't let me do it. Also I redeemed money from a gift card with iTunes but it won't let me do it because of my credit card.

    If you go to settings/store click on apple id and view account, if you cant change your payment method to none then you prob owe a balance.<----this happened to me.  To verify this login to your account on itunes on the computer and click purchase history.  if it shows you owe a balance you will have to pay it before you can remove your payment info

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