Why won't my macbook air connect to my wifi, but I have no problems with other devices?

I can't seem to connect my macbook air to the internet.  I have no problem with my regular mac.  What could the problem be?

Let us know what any error message is. Otherwise some general things you can try is creating a new network location in System Preferences > Network. Also you can reset the network settings by deleting /Library/Preferences/SystemConfiguration and restart the computer.

Similar Messages

  • Why won't my macbook air connect to the internet?

    I recently arrived at my relatives house and connected to their guest internet via password. I opened network preferences, selected the network, and it connected. Then when I went to google chrome and safari, I was sent to a page where a login password was required. I entered this password and surfed the internet until mid day. Then this evening I went to log on to the internet and my macbook air wouldn't bring up the log in page like it had earlier this morning and yesterday evening. My iPod touch connects just fine, and so do the windows computers in the house. There is a three-device limit for the guest internet, but currently there is only one computer on it. I tried restarting my macbook several times, I deleted the account from the list of frequently accessed wifi spots, but nothing seems to work. Help please! And nothing too technical, I'm not really too computer savvy. Thanks.

    I recently had a similar problem.  I tried many solutions that others propsed.
    My particular solution, I "looked" into my Westell router and found its IP address. Seeing the other 5 devices (all were working on the internet), I saw how the ending number of the address identified the particular device on the router. I went to the System Preferences on the MacBook Air, opened up Network, chose Advanced and went to the tab TCP/IP and then in the Configure IPv4 address pull down used the manual DHCP and entered a new number that was 12 higher than another computer. 
    Example 192.168.200.1 was router, another computer was 192.168.200.68 and I gave the Air .80 as the last number.  It worked!
    I don't know what will happen when I return to my usual home network where it was working as well as on others.
    Best of luck to all who have this problem.

  • Why won't my Macbook Air connect to Airport Extreme?

    I just bought my Macbook Air, May 2014, and it's not connecting to my triangular-shaped Airport Extreme which I've had for years. Airport Utility on my computer finds it, it just won't allow me to connect. Went online looking to see if there's something I should download, but I'm stuck.

    Reset the AirPort Extreme base station >  Resetting an AirPort base station FAQ

  • Why won't my macbook air connect to my iphone 6 hotspot

    My macbook air will not pair with my iPhone 6.  I recently upgraded from iPhone 5s to 6 and now I can't pair to the hotspot...anyone else having the same problem?
    I've rebooted both the phone and computer, and renamed the phone something other than what the old phone was called.  No joy.

    iOS: Troubleshooting Personal Hotspot - Apple Support
    iOS: Understanding Personal Hotspot - Apple Support
    double check you've tried everything.

  • Why won't my MacBook Pro connect to my wifi?

    I have a MacBook Pro running OS X 10.8.5.  My ISP is BT Vision so have a open reach fibre modem and a BT HomeHub. All my other wifi devices (iPhone 4S, 5S and Ipad 3) connect to my home network and internet first time every time! However, my MacBook is extremely temperamental.
    When the laptop does connect to the internet it takes a random combination of restarting and turning the wifi on and off. If the laptop is left to connect on its own it either takes an extended period of time (30mins) or it simply won't connect. I have looked through the wifi settings but can't see any reason why the laptop won't connect. The wifi network is visible all he time.
    Any ideas?

    I know how to solve this problem had the same issue, its basically because you BTHome hub runs a 5GHz frequency a long with a 2GHz frequency and for some reason your mac tries to connect to that even though they dont have the techologies will allow them to run on that frequency, making you not connect to the internet. To fix this log into your homehub settings onlin by going to http://bthomehub.home/then going to advanced settings, wireless which should be under it and then click on the 5GHz and turn it off or rename  it and click apply. So you can make your laptop connect to the correct frequency. IF you can connect to the internet on your laptop then you can still do the same steps and process on your phone or any device that connects your BThomehub.

  • Why won't my macbook air recognise/open a DVD that i have used before the update of yosemite?

    I have recently updated my Macbook Air to the OS X Yosemite version 10.10. Before the update I have been using a DVD/CD which was working fine, since the update I have not been able to access the DVD/CD, it is coming up with 'quit unexpectedly' which has never popped up before when using the disc. Does anyone know how ill be able to gain access to the DVD/CD without it quitting before opening, and with it mentioning there has been a successful installation?

    Reload web page(s) and bypass the cache.
    * Press and hold Shift and left-click the Reload button.
    * Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
    * Press "Cmd + Shift + R" (MAC)
    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    * Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    "Remove Cookies" from sites causing problems:
    * Tools > Options > Privacy > Cookies: "Show Cookies"

  • I can't connect to the itunes store and have some problems with other websites. Some websites load OK. I had the same problem on my iPad and changed the DNS, but don't want to do this on my iMac, anyway, surely I should have my router's DNS?

    I can't connect to the iTunes store from my iMac and have problems loading a number of other websites, however some websites load perfectly well. I have had the iTunes store issue on my iPad and resolved it by changing the DNS but surely I should use the DNS for my router. I don't really want to change it for the iMac as I access secure sites with it to internet shop.
    Any ideas, I was going to try loading Chrome but can't get it without going through the iTunes store. Anyway, that is treating the symprom not the cause.

    Adding Open DNS codes to your Network Preferences, should give good results in terms of speed-up as well as added security, (including anti-phishing and redirects) (Full information about Open DNS is here: http://www.opendns.com/home/nobloat ) and further independent information can be read here:
    http://reviews.cnet.com/8301-13727_7-57338784-263/free-dnscrypt-tool-enhances-ma c-web-security/?tag=mncol;txt
    and here:
    http://www.macworld.com/article/1146064/troubleshootdns.html?t=234
    Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:
    208.67.222.222
    208.67.220.220
    (You can also enter them if you click on Advanced and then DNS)
    Sometimes reversing the order of the DNS numbers can be beneficial in cases where there is a long delay before web pages start to load, and then suddenly load at normal speed:
    http://support.apple.com/kb/TS2296

  • HT1725 Why can I all of a sudden not purchase on Cand Crush and on Words With Friends??  The credit card company has NOT stopped anything. I have no problems with other iTunes purchases!

    Why can I all of a sudden not purchase on Cand Crush and on Words With Friends??  The credit card company has NOT stopped anything. I have no problems with other iTunes purchases!

    Contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

  • I updated my browser to the last versoin of firefox (31). But I have a problem with mozilla. why tha toolbar of alexa does not work on it?

    Hello...
    I updated my browser to the last versoin of firefox (31). But I have a problem with mozilla. why tha toolbar of alexa does not work on it?

    After a quick search in the addon.mozilla.org page, it looks like that add on is still compatible with version 31. Please try to [[Re-enable add-ons that were disabled when updating Firefox]] or make a back up of the add on folder in the profile folder and reinstall the add on. [[Back up and restore information in Firefox profiles]]

  • TS1702 when attempting to update apps update all I get "cannot connect to iTunes Store" but I have no problem connecting directly to iTunes store and I am not asked to enter password.  any suggestions?  Thanks....

    Hi - while attempting to update apps from the "App Store" the message "Cannot connect to the iTunes Store" but am not asked for a password or user id BUT I have no problem connecting to the iTunes store directly.
    Thoughts?
    Thanks....
    Mike

    See these previous discussions:
    App Store Updates (but only Updates)...: Apple Support Communities
    Apps suddenly don't update: Apple Support Communities

  • New 4s connects with bluetooth in my Lexus, but I have intermittent problems with calls.  I can hear them, but they can't hear me.  Never did this with 3gs.  Anyone else have this problem?

    New 4s connected to my Lexus bluetooth.  Having intermittent problem with calls.  I can hear them, but they can't hear me.  Never a problem with 3gs phone.  Anyone else having this problem? 

    I ended up getting a new phone, straight through Apple.  I called their technical support and went through all he basics again and they decided to replace it.  Was a pretty quick process - after defaulting and resetting the whole phone (about 2 hours),  I called them back to inform that there was no change, so they set up the order.
    I had to give my CC# so they could hold a charge on it (in case I didn't send my old phone bach, which they sent me a pre-posted package to send it in anyway).  Had a brand new iPhone 4S in my hands in 4 days, which was pretty decent.  I had uploaded everything previously to iCloud, so setting up the new phone was a snap.
    Only thing I really didn't like was they charged me almost 30 bucks for shipping or processing, or something.  Not so sure that should have been my responsibility after spending so much on a brand new product, only to have to have it warrantied after, like, a month.

  • Why won't my macbook air see external monitor

    why does my macbook air sometimes connect to my external monitor and sometimes it won't - this is very frustrating. any suggestions???

    i get this too, its really fustrating, somedays it works, others it wont. I tried shutting it on and off, taking out the display adapter, exchanged the display adapter....this is so stupid!

  • Why doesn't my MacBook air connect to wifi in a different country?

    I've moved from France to Australia and my MacBook Air and iPod won't connect to wifi, but my iPad will.
    Why is this - I've tried to change the settings but no luck.

    i recently changed the carrier
    Contact the carrier to make sure you imputed all their information correctly. 
    Read your routers user manual, call their customer support department or visit their website for further support.
    Other things to try - Change your router channel.  Sometimes this is all you will have to do.
    Power cycling the router.  Read the router's user manual or contact their tech support for instructions.
    System Preferences/Internet & Network/Network
    Unlock the padlock
    Locations:  Automatic
    Highlight Airport
    Click the Assist Me button
    In the popup window click the Diagnostic button.
    System Preferences/Network- Unlock padlock.  Highlight Airport.  Network Name-select your name.  Click on the Advanced button.  Airport/Preferred Networks-delete all that is not your network.
    Place a check mark next to "Remember networks this computer has joined."  Click the OK button and lock the padlock.  Restart your computer.
    http://support.apple.com/kb/TS1920 Mac OS: How to release and renew a DHCP lease
    No internet connection (wireless)
    Check to see if an extra entry is present in the DNS Tab for your wireless connection (System Preferences/Network/Airport/Advanced/DNS).
    Delete all extra entries that you find.
    Place a check mark next to "Remember networks this computer has joined."
    Other resources to check into:
    Mac OS X 10.7 Help: Investigate your network connections
    Mac OS X 10.7 Help: Check the status of your network connections
    How to diagnose and resolve Wi-Fi slow-downs
    Pv6 troubleshooting
    What Affects Wireless Internet?
    Solutions for connecting to the Internet, setting up a small network, and troubleshooting

  • Why won't my Macbook Air turn on after an update?

    Hello,
    I was using my Macbook when the Internet decided to go down so I decided to run the latest update. It seemed to be working fine but as soon as it got to a certain stage on the progress bar it would just shut down, it would then chime and the bar would start to get to the same point and repeat the previous. I tried to turn it off at the power button and turn the volume off but it seemed that my keyboard wasn't working. Now my Macbook isn't even turning itself on and off, it seems to be completely broken and won't let me turn it on. Plus this is a fairly new Macbook and I've owned it since December.
    Any help would be appreciated
    Thank you

    My son's Macbook Air would not power on after a firmware update he did this morning. Doing the following 3 times brought it back:
    1. Shut down the computer.
    2. Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected
    3. On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time
    4. Release all the keys and the power button at the same time
    5. Press the power button to turn on the computer.
    Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.

  • Why won't my Macbook Air access a network hard drive?

    I have a BT Home Hub 3 and have connected a Western Digital hard drive into the Home Hub's USB port.
    I have an iMac running Snow Leopard, and a Macbook Air running Lion. When I open Finder on both machines I have "bthub3" appearing under the Shared heading in the sidebar.
    Clicking on the bthub3 on the iMac enables me to access the WD drive without any problems at all.
    However, when I click on bthub3 on the Macbook, it shows a folder called "USB_Disk", but when I click on that I get the message "The operation can't be completed because the original item for "USB_Disk" can't be found."
    Searching the Apple support pages there is a page headed "OS X Lion: If you see "The original item cannot be found" when using a remote disk" which goes on to say that I may be attempting to do something which I can't do with a remote disk."
    This makes no sense to me, especially as I am can't access the hard disk from the iMac with no problems.
    Any thoughts on how I can access the hard disk from the Macbook?
    Thanks very much.

    Connecting to legacy AFP services

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